Otis GEN2 - Techna DO2000 car door

Maintenance Instruction

OTIS GEN2 - TECHNA DO2000 CAR DOOR

Otis
©
AS-21.03.001
All
(-) 2013
2013-07-22
rights
GEN2
KONE
reserved.
- Techna
Corporation
DO2000 car door

This document is intended to be used by people who are familiar with elevator maintenance and have
received proper training on methods and safety as specified by KONE.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 1 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Application Notice
This document does not replace or substitute any instructions or manuals provided by the original
manufacturer of the equipment. The user of this document must always ensure that all equipment
specific instructions are taken into consideration when working with the elevator.

AUTHORIZATION NOTICE
This publication is for informational purposes only. All persons participating and using these
instructions must be qualified to perform such work, are required to have received training as
specified by KONE.

Confidentiality Notice
This confidential KONE document is provided to you only for purposes of supporting the maintenance
of equipment under KONE service contract and it may not be used or its contents disclosed for any
other purpose without KONE's prior written permission. Neither this document nor its contents may be
copied or disclosed to third parties for any reason. KONE reserves the right to prosecute any breach of
this obligation.

DISCLAIMER OF WARRANTIES AND LIABILITIES

KONE reserves the right at any time to alter the procedures reflected in this document. No statement
contained in this document is to be construed as a warranty or condition, express or implied, as to any
product, specification or procedure, its merchantability or fitness for any particular purpose or quality,
or as a modification or representation of the terms of any purchase agreement.
This document is intended for the internal use of KONE only. Any outside party using this document or
relying on the accuracy of or disclosing any of the information contained herein assumes all risks
associated therewith. KONE disclaims any liability resulting from or in connection with any outside use
or disclosure of any part of the information in this document. KONE shall not be held liable for any
typographical, factual, or other errors or omissions contained in this document, nor for any outside
party's interpretation or use of the instructions.

Trademark Notices
OTIS and GEN2 are registered trademarks of OTIS Elevator Company.
"KONE, MonoSpace, MiniSpace, EcoDisc, TranSys, Alta, KoneXion, KONE ECO3000 and all other
product names are trademarks or registered trademarks of KONE Corporation in various countries."

Copyright Notice
Copyright ©2013 KONE Corporation
All rights reserved. No part of the contents of this document may be copied, reproduced or transmitted
in any form or by any means, or translated into another language or format, in whole or part, without
prior written permission of KONE Corporation.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 2 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

CONTENTS

1 INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1 Related documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.2 Main parts of OTIS TECHNA DO2000 doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
2 SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
4 REPAIRING LANDING DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.1 Safety measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
4.2 Redusing noise of the landing door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4.3 Checking / replacing landing door lock rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
4.4 Replacing rope of the door closing weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5 REPAIRING CAR DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.1 Safety measures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
5.2 Redusing noice of the car door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
5.3 Replacing encoder and toothed belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
5.4 Fixing synchronization rope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
5.5 Checking and adjusting door panel synchronization . . . . . . . . . . . . . . . . . . . . . . . . 21
5.6 Checking car door end buffer position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.7 Replacing synchronization rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
5.8 Checking and adjusting car door lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
5.9 Checking release mechanism of the car door lock . . . . . . . . . . . . . . . . . . . . . . . . . 26
6 DIAGNOSTIC GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6.1 Navigating OTIS service tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6.2 Checking and modifying door parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
6.3 Checking door drive fault codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
6.4 Event classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
7 REPLACING ELECTRICAL COMPONENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.1 Motor/encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.2 Door drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
7.3 Connection box connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
7.4 Start up procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
8 APPROVALS AND VERSION HISTORY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 3 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

1 INTRODUCTION

This instruction describes the maintenance of the OTIS TECHNA DO2000 car door. There are some
checks and repair instructions for the landing doors also in this instruction.

1.1 Related documents

• AM-01.03.002 Take 5 - Electrical safety when working on elevators, escalators and autowalks
• AS-01.01.004 Take Care, End user safety focal points in elevator maintenance
• AS-01.03.101 On-Site maintenance safety manual
• ASG-21.03.004 Preventive maintenance instruction for OTIS TECHNA DO2000 doors

1.2 Main parts of OTIS TECHNA DO2000 doors

Pos Description
A DCSS5 board (Door Control Sub-System)
B Motor
C Encoder belt
D Encoder

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 4 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

E F H G

[Link]

Pos Description
E Toothed belt
F Synchronization rope
G Toothed belt pulley
H Coupler and door lock system
I Door contact

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 5 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

2 SAFETY

For general safety precautions and personal safety, refer to AS-01.03.101 On-Site Maintenance Safety
Manual.
• General KONE safety regulations must be followed during the work. All normal safety measures
required in elevator maintenance must be implemented. Local safety regulations must also be
followed.
• Refer to AM-01.03.002 Take 5 - Electrical safety when working on elevators, escalators and
autowalks. The Take 5 safety initiative is designed for installation, servicing, maintenance and
modernisation work done on the elevators.
• Follow all the safety rules and instructions concerning general working with the elevator.
• Be especially aware of open landing doors. Always ensure that open landing doors cause no
danger to outsiders. Landing doors must be closed if the car is not on the landing.
• Ensure also that the door safety circuits are operative at all times, also during maintenance.
• When opening car door by door test drive buttons, look down in shaft to ensure, that lower landing
door does not open.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 6 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

3 TOOLS

Pcs. Tool Illustration/Note

1 Standard maintenance tools
KM50009502R01

1 Door blocking tool KM871952G01

[Link]

1 Emergency opening key

[Link]

Maintenance signs

1 Multimeter
(CAT III compliant)
NOTE! To prevent short circuits and
arcing, the maximum length of bare metal
probe tips is 4 mm.
(CAT III, IEC/EN 61010-031)
Fluke 179 (or equivalent) with 1000 V
insulated test probes and at least 100 mm [Link]
long leads.
Safety fences

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 7 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

4 REPAIRING LANDING DOOR

WARNING
Never leave doors open and unattended, if the car is not on that floor. Also check that landing door
is locked before leaving the door.

4.1 Safety measures

The following safety measures must be carried out before the actual work:

Step Action Illustration/Note

1 Take the elevator out of normal use.
Put "Under maintenance stickers to all
landings."
2 Prevent unauthorized access to the
working area. Use safety fences.
3 Check that the elevator car is empty.

[Link]
4 Turn the elevator to inspection drive mode. Refer to AS-01.03.101 for safe
5 Drive the car roof below the landing level. procedures when working on the car roof.
6 Activate the stop button.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 8 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

4.2 Redusing noise of the landing door

Banging noise:
Add the self adhesive buffers to top and bottom part of the
slam post, or check the rubber edge.
Rubbing or squeaky noise:
Use wax, stearine or teflon spray in sill groove.
Scratching noise:
Replace worn out closing weight ropes.
Rubbing noise:
Check the sliding guides (O-rings, plastic parts, or felt) of
closing weight. Adjust the closing weight.
Check that the closing weight does not touch the guard plate
when you open the door.

[Link]

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 9 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Rattling noise:
Replace worn out guide shoes.
Vibration on movement:
Clean steel profile and rollers from dirt and oil. Do not use grease or oil for squeaking hanger rollers.
High friction of anti-tip rollers:
Straighten vertical misalignment of the railing.
Squeaking noise:
Check the lock rollers and apply dry lubricant if necessary.

[Link]
[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 10 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

4.3 Checking / replacing landing door lock rollers

Step Action Illustration/Note

1 Check that rollers roll easily without sticking.
If you need to lubricate the rollers, do not lubricate the fixing stud surfaces.
2 To replace the worn out rollers remove the fixing screw.

3 Check the lock adjustment.

Position the door operator vanes between the lock rollers and check the clearances (with
the doors closed).
Correct clearances are 5 mm (maximum 7 mm) and 18mm.
If the clearance on the opening direction side is more than 7mm, the lock will make noise at
the end of closing and beginning of opening.
Distance between the door operator vanes (when the doors are closed) is 15 mm.
Distance between the rollers is 38 mm.
38
15

5...7

18

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 11 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

4 Check the lock roller adjustment. The other roller is fixed eccentrically to
The distance between the lock rollers (C) enable adjustment of the distance C.
with the lock in open position must be
46mm.
To ensure proper operation of the lock the
distance (E) must be from 2 mm to 2,5mm.
Check that the distance (D) is at least 2 mm.
The distance (D) can be adjusted by taking
out shims (F) between the lintel and the
roller assembly.
The electric contact must close when 
(B) = 7 mm.
In the fully locked position, the latch must
rest on the rubber stop. In this situation 
(B) = from 11 mm to 13 mm.

B E D F

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 12 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

4.4 Replacing rope of the door closing weight

Step Action Illustration/Note

1 Lift the door closing weight to the upmost Leave a 50 mm gap between the weight and
position and secure it. bottom to allow for rope elongation.
2 Fasten a new rope to the door closing
weight and put the weight in place.
3 Install new rope fixings and adjust the rope
length. Cut any extra rope.
4 Check the installation by manually moving
the door to full open and close positions.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 13 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5 REPAIRING CAR DOOR

WARNING
Never leave doors open and unattended, if the car is not on that floor. Also check that landing door
is locked before leaving the door.

5.1 Safety measures

The following safety measures must be carried out before the actual work:

Step Action Illustration/Note

1 Take the elevator out of normal use.
Put "Under maintenance stickers to all
landings."
2 Prevent unauthorized access to the
working area. Use safety fences.
3 Check that the elevator car is empty.

[Link]
4 Turn the elevator to RDF mode. Refer to AS-01.03.101 for safe
5 Driving on RDF position the car so that you procedures when working on the car roof.
can safely reach the door operator.
6 Turn the main switch OFF.
7 Lock and tag the main switch.
8 Check that the door operator is safely de-
energized.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 14 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.2 Redusing noice of the car door

Banging noise:
Add the self adhesive buffers to top and bottom part of the slam
post, or check the rubber edge.
Rattling noise:
Replace worn out guide shoes.
Rubbing or squeaky noise:
Use wax, stearine or teflon spray in sill groove.
Vibration on movement:
Clean steel profile and rollers from dirt and oil. Do not use grease
or oil for squeaking hanger rollers.
Squeaking noise:
Check the lock rollers and apply dry lubricant if necessary.

[Link]

[Link]

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 15 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.3 Replacing encoder and toothed belts

1 Diverting pulley tensioning spring

2 Toothed belt, coupler
3 Motor
4 Toothed belt fixing
5 Encoder belt
6 Encoder

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 16 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

1 Loosen the motor fixing screws to loosen
the encoder belt.
2 Replace belt with a new one.
3 Tighten motor fixing screws.

[Link]

4 Push the belt manually to check its tension. • A: encoder

NOTE! The belt must deflect about 5 - 10 • B: encoder belt
mm under moderate hand
pressure.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 17 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

5 Remove the toothed belt fixing by detaching
the belt fastening.

6 Loosen the diverting pulley slightly to

release the toothed belt.

[Link]

7 Release the belt fastener.

8 Shorten the new belt according to old belt.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 18 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

9 Install the new belt. Adjust to correct
tightness by tightening the diverting pulley.
10 Check belt tightness.
Push the belt manually to check its tension.
NOTE! The belt must deflect about 5 - 10
mm under moderate hand
pressure.

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 19 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.4 Fixing synchronization rope

Step Action Illustration/Note

1 Fix the synchronization rope as shown.
2 Shorten the rope to an appropriate length. NOTE! Do not overtighten the rope.
3 Push the rope manually to check its tension.
The rope must deflect about 5 - 10 mm
under moderate hand pressure.

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 20 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.5 Checking and adjusting door panel synchronization

Step Action Illustration/Note

1 Set the door hanger to a fully closed The door hanger panel must be against the
position. buffer.
2 Open the door hanger panel screw joints.
Adjust the front edge of the door panel such
that hanger panel touches the buffer of the
slam post. Tighten the screw joints.

[Link]
LL
LL/2 LL/2

LL
LL/2+5

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 21 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

3 Check and adjust the DCL-sensor position.
The DCL-sensor (position of the door) is
part of the OTIS remote elevator monitoring
system (REM5).
Check that the distance between the sensor
and panel is 4 to 6 mm.
NOTE! Adjustments must be made when
the door is closed.

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 22 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.6 Checking car door end buffer position

Step Action Illustration/Note

1 Check that the car door end The landing door fire rating has an effect to
buffer is slightly against the end the adjustment of car door panel in fully
plate when the car door is fully open position.
open.

5.7 Replacing synchronization rollers

Step Action Illustration/Note

1 Loosen the synchronization rope.

[Link]

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 23 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

2 Side opening door: Detach the drive belt.
Remove the coupler.

Drive belt fixing Coupler fixing screws

3 Replace the rollers. Tension the rope.
4 Side opening door: Re-install the coupler. Pay special attention to get square shafts
Attach the drive belt. properly into squares holes.
Ensure that the coupler is vertically straight.

5.8 Checking and adjusting car door lock

Check for the following conditions, if the car door lock does not open properly.

Step Action Illustration/Note

1 Check that the car door operator opening Reduce the value of the “max opening
speed has not been set to too high speed” parameter by one step.
(bending).
2 Check the firmness of the landing door lock The rollers may be too soft.
rollers.
3 Check the door lock roller diameter. The roller may be worn, causing too big a
gap between the roller and car door lock.
4 Check the position of the door lock rollers. There may be too big a gap between the
door lock rollers and lock.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 24 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

38
15

5...7

18

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 25 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

5.9 Checking release mechanism of the car door lock

Step Action Illustration/Note

1 With the door coupling in opened position,
check that there is a stop bumper (A). If the
stop bumper is missing, install one.
NOTE! The stop bumper forces the pawl
axis (B) to the correct position.

A
[Link]

2 With the door coupler in closed position,

check that the pawl (B) is in vertical position.
If necessary, adjust the stop bumper (A).

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 26 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

[Link]

3 Adjust the deterrent device.

With the car door in closed position, check that the stop bumper (A) is in contact with the
roller (C), so that the distance between the deterrent device and cam is 52.5 mm.
Adjust the stop bumper if necessary.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 27 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 28 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

4 Check the lock adjustment, with the door
coupler in open position.
The open position distance of the cam
should be approximately 46 mm. Adjust if
necessary.

46 mm

[Link]

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 29 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

6 DIAGNOSTIC GUIDE

6.1 Navigating OTIS service tool

The door operator parameters are read and modified with the OTIS service tool. The menu structure
for accessing the parameters of the tool is presented in the following illustration:

Welcome to DCSS
Press Button = 3

Monitor = 1 Test =2 Tools = 4

Status = 1 Event = 1 Actual = 1 Single = 1

Input = 2 Maint. = 2 EvLog = 2 Cont. = 2

Output = 3 Part = 3 History = 3 ADAM = 3

Press SHIFT & 7

Comnd = 4 InterfChk = 4 Delete = 9 to get access to
the menu ”ADAM”

Setup = 3

INST1 = 1 INST2 = 2 Field = 3 Eng = 4

Conf = 1 ProfileSet1 = 1 Prof1 = 1

SetDef = 9 ProfileSet2 = 2 Prof2 = 2

Cntrl = 3

Other = 4

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 30 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

6.2 Checking and modifying door parameters

Step Action Illustration/Note

1 Ensure that the elevator doors are in
closed position.
2 Connect the OTIS service tool to Refer to 7.3 Connection box connectors for
connection box terminal P6. more information.

3 Press "Module", and then press button Welcome to DCSS

"3". Press button = 3

4 Press "3" for Setup. Monitor = 1_______________Test = 2

Setup = 3________________Tools = 4

5 Press button "3" for Field. Inst1 = 1____________________Inst2 = 2

Field = 3___________________Eng = 4

6 Press "1" to check the Profile 1 Profileset1 = 1___________Profileset2 = 2

parameters.
Press “2” to check the Profile 2
parameters.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 31 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Torque

Open profile

1 2 3 4 5 t

Idle Start Main Stop Idle

CLS Creep Profile Creep OPN

Name Range Unit Default Description

value
Px: OpenRunTime 1500......8000 ms 3500 To change the opening speed
modify only this parameter. No
other parameters affect the opening
speed.
Px: StartOpnDist 1...150 mm 50 Distance from closed door to
acceleration start point.
Px: StartOpnSpeed 2...10 Hz 4 Start speed of opening run.
Px: OpenCrpDist 1...150 mm 20 Creep distance after main profile.
Px: OpenCrpSpeed 2...15 Hz 4 Creep speed at the end of opening
run.
Px: ClsRunTime 2500......8000 ms 3500 To change the closing speed modify
only this parameter. No other
parameters affect the closing
speed.
Px: StartClsDist 1...150 mm 20 Distance from opened door to
acceleration starting point.
Px: StartClsSpeed 2...10 Hz 6 Speed at the beginning of the
closing run.
Px: ClsCrpDist 1...150 mm 50 Creep distance after main profile.
Px: ClsCrpSpeed 2...15 Hz 3 Creep speed at end of closing run.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 32 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Name Range Unit Default Description

value
Px: OpnRunTime 5000....12000 ms 6000* To change the Initiate open
[Link] value is set
automatically during the learning
run.
Px: ClsRunTime 5000....12000 ms 6000* To change the Initiate close speed.
The value is set automatically
during the learning run.
Px: NdgClsRunTime 5000....12000 ms 6000* To change the close nudging speed
profile. The value is set
automatically during the learning
run.
Px: ClsIdleTorque 10…200 N 50 Force to hold the door closed at idle
state.
Px: OpnIdleTorque 10…200 N 60 Force to hold the door open at idle
state.

NOTE! The door parameters listed in the table above should be modified only if the standard
commissioning is not satisfactory.

Step Action Illustration/Note

1 Ensure that the elevator doors are in
closed position.
2 Connect the OTIS service tool to Refer to 7.3 Connection box connectors for
connection box terminal P6. more information.

3 Press "Module", and then press button Welcome to DCSS

"3". Press button = 3

4 Press button "3" for Setup. Monitor = 1__________________Test = 2

Setup = 3___________________Tools = 4

5 Press button "4" for Eng. Inst1 = 1_____________________Inst2 = 2

Field = 3____________________Eng = 4

Press “1” to check the Profile 1

6 parameters. Prof1 = 1__________________Prof2 = 2
Press “2” to check the Profile 2 Cntrl = 3__________________Other = 4
parameters.
Press “3” to check the control
parameters.
Press “4” to check other parameters.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 33 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Name Range Unit Default Description

value
Prof1 and Prof2
Px: OpenAccelTime 15...50 % 35 Acceleration time of main open
profile
Px: OpenDecelTime 15...50 % 35 Deceleration time of main open
profile
Px: ClsAccelTime 15...50 % 35 Acceleration time of main close
profile
Px: ClsDecelTime 15...50 % 35 Deceleration time of main close
profile
Px: OpenCreepTorque 0...150 % 107 Torque at creep speed before and
after open main profile. The value is
set automatically during the
learning run.
Px: ClsCreepTorque 0...150 % 107 Torque at creep speed before and
after close main [Link] value is
set automatically during the
learning run.
Px: CloseTorque 0...150 % 80 Torque during close main profile.
The value is set automatically
during the learning run.
Px: HaltTorque 0...150 N 60 Torque to hold stopped door at
position.
Px: NudgingTorque 0...150 % 107 Torque during close nudging main
profile. The value is set
automatically during the learning
run.
Px: IniTorque 0...150 % 107 Torque during initiated profile run.
The value is set automatically
during the learning run.
Control parameters
Px: P-Gain 0...300 100 Gain factor of P-Controller.
Increasing of the P-Gain parameter
value increases the closed loop
impact. Wrong adjustment can
cause
overcurrents and/or poor tracking
performance.
Px: FeedUp-Gain 0...12 4 Decreasing the Feed Up-Gain
parameter value results in stronger
and faster acceleration to
compensate the slippage during
acceleration. The value is set
automatically during the learning
run.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 34 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Name Range Unit Default Description

value
Px: FeedDown-Gain 0...12 4 Decreasing the Feed Down-Gain
parameter value results in stronger
and faster deceleration. The value
is set automatically during the
learning run.
Other parameters
maxMotorCurrent 800.......5000 mA 4000 Maximum motor current limit. If the
limit is exceeded 3 times for more
than 10 seconds, the DCSS shuts
down and locks up.
PassProt Limit 0...100 % 4 Sensitivity of stalled door
protection.
StopDistance 30...150 mm 60 Reversal stop distance
EndPosRange 10..100 mm 20 Tolerated deviation from open or
closed position
GSM Position 50...500 mm 150 GSM active before closed position.
Px: Lock Distance 0...150 mm 50 Position where car and landing
doors are closed, but the lock is still
open. The value is set automatically
during the learning run.
Opn Lock Speed 0...10 Hz 5 To speed up the unlocking phase
set parameter value higher than
Open Creep Speed.
Cls Lock Speed 0...10 Hz 5 To speed up the locking phase set
parameter value higher than Close
Creep Speed. To reduce the overall
close time you can increase the
parameter up to 8Hz if the
mechanics make no additional
noises.
DisabRevDistOpn 0...200 mm 30 Reversal is disabled if:
position > door width-Disable
Revision Distance Open
DisabRevDistCls 20...200 mm 0 Reversal is disabled if landing door
is less than Disable Revision
Distance Close before fully closed.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 35 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

6.3 Checking door drive fault codes

The door status and the fault codes can only be checked with the OTIS service tool.
If there are 16 fault records and a new fault occurs, the new fault replaces the oldest fault record.

Step Action Illustration/Note

1 Connect the OTIS service tool to Refer to 7.3 Connection box connectors for
connection box terminal P6. more information.

2 Press "Module", and then press button Welcome to DCSS

"3". Press button = 3

3 Press button "2" for Test. Monitor = 1__________________Test = 2

Setup = 3___________________Tools = 4

4 Press button "1" for Event. Event = 1________________ Maint = 2

Part = 3__________________Interfchk = 4

Press "1" Actual to read the 16 last

5 faults code list. Actual = 1__________________Evelog = 2
If you Press "2" Evelog you can read the History = 4__________________Del = 9
entire faults code list presented in the
table below.
You will see this example fault code list
6 and W02 Logging Full
browse the fault code list by pressing 0001____________[Link]
“GOON” or “GOBACK”.
The procedure is the same for both
Actual and Evelog lists.

7 To erase the faults code list press the Actual = 1__________________Evelog = 2

Clear button to return to the message in History = 4__________________Del = 9
step 4. Press "9". A confirmation
message appears: “Do you want to
erase events yes=1and no=2”. Press
"1".

The event entries can be viewed in 4 different forms:

History
• Shows the events in the order of their occurrence.
• A logging time stamp is included with each entry.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 36 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Actual
• Non permanent logging of up to 16 most recent events, starting with the oldest event, logging time
stamp included.
• Additional information can be displayed in the OTIS service tool by pressing keys “Shift” and “3”.
EvLog
• "Amount of occurrences of each event - logging time stamp included. Representation equals to
DCSS 1-4 loggings.
Del
• "Delete the logged events - clear memory for new logging period.
NOTE! The events are not stored permanently. They are erased when the main power is
disconnected.

6.4 Event classes

The OTIS service tool event entries are classified according to their importance.

Event Category Notes Example

class
I Information only. Results from normal operation. Start of Log
W Maintenance information only. DCSS is able to handle the situation Logging Full
and performance has not been
affected. Inspection of cause is
recommended.
E Maintenance request. Serious event, performance 3WireComFail
degradation is expected.
Maintenance is required.

Event Fault code In OTIS service tool display Description

class
I 01 Start of Log Entry indicating a new Log-Start after
deleting the previous logging.
W 02 Logging Full Event logging memory full, delete log
entries to free memory.
E 03 Inverter Prot Peak output current greater than 7 A. If
this event occurs 3 times within 120
seconds, the DCSS switches into locked
mode.
E 04 Motor Protect Motor current was higher than setup limit
for 10 seconds. If this event occurs 3
times within 120 seconds, the DCSS
switches into locked mode.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 37 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Event Fault code In OTIS service tool display Description

class
I 05 Obstacldetect Door was stalled during closing, the
stalled door protection has been activated
more than 10 times successively.
E 06 Encoder Err One or two tracks of the encoder are
damaged. DCSS switches into Initiated
mode.
NOTE! During INI and Nudg profiles and
while the door is creeping before
and after a main profile, encoder
errors are not detectable.
W 07 Overvoltage DC-Link maximum voltage (450 VDC)
exceeded - risk of damage or lifetime
reduction of DCSS package.
W 08 Undervoltage Power supply voltage is less than 180
VAC - risk of performance degradation.
I 09 Power Up Power up sequence, indicates that the
DCSS is booting after power down.
E 13 3wireComFail Indicates that the check sequence for the
discrete interface has failed three times.
NOTE! DCSS is set into locked mode.
Inspection of the system is
required.
I 15 Position Err Door runs out of the tolerated end-
position range after reaching open or
close.
I 17 Start Inst Automatic installation started.
I 18 Stop Inst Automatic installation stopped by user.
I 20 InstSuccess Automatic installation successfully
finalized.
W 21 Inst failed Automatic installation terminated, an error
has occurred.
I 22 New Profiles Indicates that profile setup has been
modified.
I 23 100xReversal 100 reversals have occurred. This
information indicates door mechanism
stress.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 38 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Event Fault code In OTIS service tool display Description

class
E 24 System Locked NOTE! DCSS out of order, serious event
occurred - Inspection required.
DCSS is de-energized and does not react
on commands.
Events possibly causing system lock:
• Motor Protect
• Inverter protection
• 3wireComFail
Unlock the DCSS by performing a power
down - power up sequence, or by
pressing the OTIS service tool keys
“Shift” and “5”.
W 25 Stalled Door Door stalled during opening operation,
DCSS switches into Initiated mode.
I 26 OpenTimeout DCSS was not able to open the door
within 15 seconds.
I 27 CloseTimeout DCSS was not able to close the door
within 15 seconds.
I 28 3wireCom Indicates successful discrete I/O check
sequence has been initiated by the OTIS
service tool.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 39 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

7 REPLACING ELECTRICAL COMPONENTS

7.1 Motor/encoder

Replace the encoder if the door does not recognize the opening or closing distances.
The encoder requires:
• two tracks with 500 pulses per rotation
• 15 V supply
• open collector or NPN Push Pull circuit for output
• shielded cable
It is not necessary to replace the motor if the encoder is replaced.
NOTE! Whenever the motor or encoder is replaced, a start up procedure must be performed. Refer to
section 7.4 Start up procedure.

7.2 Door drive

Replace the drive and perform a start up procedure. 

Refer to section 7.4 Start up procedure.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 40 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

7.3 Connection box connectors

Connector Number Function

1 Mains supply phase (L1)
P1 2 Ground connection (PE)
Main supply 3 Neutral (N)

1 Power supply 5Vdc

P2 2 Can H
Can BUS 3 Can L
4 Ground (GND)
1 Encoder Supply 15 VDC
P3 2 Encoder signal track 1
Encoder 3 Encoder signal track 2
4 Ground connection
5 Shield connection

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 41 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Connector Number Function

1 RxA serial interface
P4 2 RxB serial interface
Serial link 3 TxA serial interface
4 TxB serial interface
1 I/O power supply 24 VDC
2 /DOL Door Open Limit reversal signal
3 DOS Door Opening Signal
4 Input ST1 Control signals
P5
Input/Output 5 Input ST2 Control signals or LRD
6 Input ST3 Control signals
7 Rev signal (REV) or EDP Electronic Door Protector
8 SO input low active to HL2 (30V/10mA)
9 DOB Door open button signal
P6 Connector 9PIN for communication with the OTIS service
SVT-OTIS service tool.
tool
P7 Connector Faston for the Power Supply Motor.

7.4 Start up procedure

Step Action Illustration/Note

1 Estimate the landing doors according to Stainless steel is heavier than others.
their weights.
2 Switch the elevator on inspection drive
mode.
3 Drive the elevator car to floor level to Begin the start up procedure from the
perform the setup of both car and landing heaviest landing door. Then the maximum
doors at the same time. motor torque will be set to the correct door.
4 Connect the OTIS tool to the door drive
module.
5 Start the learning process The learning process will automatically
choose the correct motor torque to make the
doors work simultaneously.
6 Perform steps 3 - 5 for other landing doors.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 42 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

7.4.1 Mechanical checks

The checkings are done from the car roof while the elevator is switched on inspection mode and the
stop button is activated.

Step Action Illustration/Note

1 Check the operation of the door lock.
2 Check that the doors can be moved easily
by hand.

3 Ensure that the door panels are centered

and that they are in fully open position with
the landings doors.
4 Check that the encoder is properly secured.

7.4.2 Safety check

Step Action Note/Illustration

1 Push the stop button on the car roof and
check that the elevator is on inspection
mode.
2 Before switching on the DCSS, check the The RSL led should be blinking.
TCB and RS board serial link.
3 Plug the SVT OTIS service tool to the The SVT OTIS service tool is designed for
DCSS. programming.
Check that the following message appears
under menu 3-1-1 (Status.: <<NOTSTOP
DED>>.
4 Release the stop button and check the If the status line does not display the
display. The status line must change to: message, check the communication
<<SERVICE DED>> . interface.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 43 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

7.4.3 Start up profile 1

Before starting the installation check that the elevator is still on inspection mode.
NOTE! If the inspection mode is not available, check the communication interface of the DCSS and
controller. A 3-Wire-bit-coded interface can be checked by starting the Interface Check -
Sequence <<SVTOOL-TEST-INTRFCHK>>.

Step Action Note/Illustration

1 Activate the tool with command: • If an error message “Sense test
Perform a sense test. failed” appears, start again.
• If the message appears again, check
the wiring and parameters set in step
4.
Do not perform the test more than twice.
2 Perform a learn door way run: If the test fails, check the encoder wiring
DCSS asks you to confirm that the door is and parameters.
fully closed. Ensure that the door and lock Do not perform the test more than twice.
are really closed.
DCSS asks you to confirm that the door is
fully opened.
3 Perform a learn creep ways run. If an error message “Learn Creep Ways
failed” appears, check the following
parameters:
• P1:OpenCreepTorque
• P1:StartOpenDist
• P1:CloseCreepDist
• P1:LockDistance
• P1:IniStartOpenDist
• P1:IniCloseCreepDis
4 Perform a learn torques run. If an error message “ERR: Chk” appears,
set the following parameters:
• P1:OpenCreepTorque
• P1:IniTorque
• P1:CloseCreepTorque
• P1:CloseTorque
• P1:NudgingTorque
5 Perform a learn forward gain run. If an error message “ERR: Gain setting”
appears, set the following parameters:
• P1: Feed up-Gain
• P1: Feed down G

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 44 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

Step Action Illustration/Note

6 Press "Module", and then press button Welcome to DCSS

"3". Press button = 3

7 Press "3" for Setup. Monitor = 1_______________Test = 2

Setup = 3________________Tools = 4

8 Press button "1" for Inst1. Inst1 = 1____________________Inst2 = 2

Field = 3___________________Eng = 4

Press button "1" for Config.

9 Through the lists using the “GOON”/ Config = 1
”GOBACK” buttons and select a Setdef = 9
parameter by pressing “ENTER”.
Configure the following parameters:
• Interface: 3-Wire-
• Motor: DO2000
• Door type: CO (center opening) /
TLD (telescopic)
• Door width: Enter door width in
millimeters
• Encoder: DO2000

7.4.4 Start up profile2

A second profile can be set up, if necessary. Follow the procedure for setting up a profile1, except that
in step 8 press button “2”.

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 45 (46) (-) 2013-07-22
Disclosure prohibited
Otis GEN2 - Techna DO2000 car door
Maintenance Instruction

8 APPROVALS AND VERSION HISTORY

Compiled by: Information Product Author Ville Malmiala

Checked by: Technical Support Specialist Joao-Filipe Domingos
SEB Maintenance Development Manager Julien Bidault
Approved by: Director, Maintenance Operations Werner Ettrich
Translation approved by:

Issue Date Description of Change Ref CR Approved by

- 2013-07-22 First issue. Werner Ettrich

© 2013 KONE Corporation AS-21.03.001

All rights reserved. 46 (46) (-) 2013-07-22
Disclosure prohibited