AI Applications in Project Management Review
AI Applications in Project Management Review
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Abstract Keywords
The field of artificial intelligence is currently experiencing relentless growth, with innumerable models emerging Artificial Intelligence,
in the research and development phases across various fields, including science, finance, and engineering. In Decision Support
this work, the authors review a large number of learning techniques aimed at project management. The analysis Systems, Evolutionary
is largely focused on hybrid systems, which present computational models of blended learning techniques. At Diffuse Hybrid Neuronal
present, these models are at a very early stage and major efforts in terms of development is required within Network, Project
the scientific community. In addition, we provide a classification of all the areas within project management Management, Project
and the learning techniques that are used in each, presenting a brief study of the different artificial intelligence Success, Critical.
techniques used today and the areas of project management in which agents are being applied. This work
should serve as a starting point for researchers who wish to work in the exciting world of artificial intelligence DOI:10.9781/ijimai.2020.12.003
in relation to project leadership and management.
I. Introduction [142] and all areas of the project must be tightly controlled, including
in terms of the information systems [66].
While all these points can be improved with a clear PMP, they will The objective of this document is to review the new proposals
always depend on the human factor, and many of them are difficult related to AI to improve the success of the project and to ascertain
to deal with, even for an experienced project manager. In view of this, the applications and uses that AI has in the broad field of project
artificial intelligence (AI) can play an important role in a variety of areas. management, from the development phase of the business [91] to its
start-up [154] and onto its operation [125] [165] and maintenance [95]
[106] [156].
A. Individual Techniques
Machine Learning- Autonomus Artificial
We begin by outlining each of the techniques used in the field of
Integration Chatbots Bases Project Intelligence Project project management.
& Automation Assistant Management Management
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that, in some cases, the solutions lay outside of the algorithms, since the 9. Bootstrap Technique (BT)
best solutions do not always meet all the restrictions of the problem. The bootstrap method is a statistical technique used to estimate
7. Fast-Messy Genetic Algorithm (FmGA) quantities across a specific population by averaging estimates from
multiple small data samples [50]. Importantly, the samples are
The fmGA [64] can efficiently identify optimal solutions to
constructed by drawing observations from a large data sample one
problems with a large number of permutations. This type of algorithm
at a time before returning them to the data sample after they have
is known for its flexibility due to its capacity for being combined with
been chosen. This allows a given observation to be included in a
other methodologies to obtain better results [160]. The difference
small sample more than once. This sampling approach is known
between this and other genetic algorithms is based on the possibility
as “replacement sampling.” The bootstrap method can be used to
of modifying building blocks [86] to identify the best partial solutions,
estimate the size of a given population. This is achieved by repeatedly
which help us to focus on a faster global solution [65]. Fig. 7 shows the
taking small samples, calculating the statistics, and then extracting
working architecture of Messy GA.
the average. The bootstrap technique is a widely applicable and
extremely powerful [159] statistical tool that can be used to quantify
Messy GA
the uncertainty associated with a given estimator or statistical
learning method (e.g., ascertaining the probability that a project will
Tournament selection Tournament selection with shuffling be successful). This is achieved by training the model with a sample
without shuffling and evaluating the capacity of the model in relation to the samples not
included in the main sample. A useful feature of the bootstrap method
Population Population [17] is that the sample resulting from the estimates often forms a
Population size size halved Population
size halved
does not change at every size does Gaussian distribution. This technique is used in a wide variety of
at every
other not change
generation sectors, including the fields of medicine, financial management [154]
generation
[111][142], and project management [68]. An example for risk analysis
is shown in Fig. 9.
Juxtapositional
phase Phase 2: Non.parametric
Phase 1: Risk Phase 3:
Data Collection Bootstrap technique Interval Risk
Start End Risk Observation Start Calculate interval
data (original risk score
samples) Apply non-parametric
Bootstrap technique
(B=mi) Determine the
Fig. 7. Messy GA Architecture [99]. final risk ranking
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fmGA parameters
Search
(Control Flow)
MFs SVM parameters Defuzzification
(C, y) parameter
Yes
Optimal
Training SVM training Fitness Termination
Fuzzification Defuzzification Predition
Data model Evaluation criteria model
No
Control Flow
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Article in Press
and on the mining that is commonly used in many areas and has been within a local area network. Elsewhere, a study on cybersecurity and
carried out by applying decision tree and classification algorithms for the optimization in smart “autonomous” buildings [124] explored the
predicting employee performance. opportunities and challenges related to cybersecurity in Internet of
Things (EIoT) environments in terms of the energy in smart buildings.
D. Information Technology Here, the proposed model can make decisions based on the data from
Information technology is a new area within project management neural networks that are designed with a circuit feedback loop with
but is one that is as important as all the other processes. A study was the ability to learn over time, which allows for learning from defined
carried out [149] in relation to an implementation model for computer datasets and making smart decisions.
and network security purposes. Here, the aim was to use the model
to combat malicious user activity. A smart hybrid system based on E. Engineering and Design
Bayesian learning networks and self-organizing maps was created AI methods have been used for the optimization of hybrid energy
and used to classify the networks and the host-based data collected systems [164] and models (evolutionary diffuse SVM) for estimating
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the construction costs. It is essential to monitor the project costs and in terms of the status of the customers or the project stakeholders.
to identify any potential problems. Such a system can be used to apply AI algorithms for psychological
and emotional analysis to evaluate both team performance and
F. Operations customer satisfaction. Looking to the future of 25 years from now, it
Operation and maintenance are also important aspects of industrial is likely that there will exist an AI capable of managing the entire
projects, and numerous studies show how AI affects future predictive project, albeit with some form of human supervision.
maintenance. Here, one study [156] discusses the impact of AI on The slow progress of AI in the field of project management is
predictive maintenance, which is an important aspect of advanced largely due to the lack of investment from private companies, which
production systems. means progress is only been made in the universities and the public
G. Supply Chain research organizations. In the future, AI will make all the decisions
and will manage the resources in an optimal and timely manner, while
A two-stage methodology has been applied to an industrial survey
the project manager will take the role of data scientist, working as part
dataset to investigate the relationships between key factors in a supply
of a team with the AI to interpret the data and the decision making.
chain model [161]. The advantage of this model is that it frees the
Overall then, project managers will continue to play a crucial role
researcher from making subjective decisions during the analysis in
when the AI is fully developed.
terms of, for example, specifying the acceptable initial route models
required for standard analysis.
Acknowledgments
H. Logistics
Researchers have conducted a general analysis of the AI I wish to thank my thesis tutors for the great help they provided.
techniques applied throughout the world to address transportation I also thank my family, especially my father, Francisco Gil Moreno, a
issues, primarily in terms of traffic management, traffic safety, successful businessman, without whom I could not have got where I
public transportation, and urban mobility [3]. Further studies on the am today, may he rest in peace.
management of warehouses using AI have also been conducted [15],
while DHL also proposed an interesting approach in [62]. References
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