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THE UNIVERSITY OF THE WEST INDIES
OPEN CAMPUS
Individual Report
BY
Krisna Saunders 320021639
A PAPER PRESENTED IN PARTIAL FULFILLMENT OF THE MSc. In
INSTRUCTIONAL DESIGN AND TECHNOLOGY
Course Name: Learning and Knowledge Management System
Course Code: EDID 6509
Tutor:
Due Date: April 24, 2020
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TABLE OF CONTENTS
Content Page
Designing Problem Solving Learning Environment Stint
Contribution with Justification and Design……..…………………………..........................3
What I would do differently……………...……………………………...…………….........3
Enhanced Contribution with Justification and Design……..……………………………….4
Designing Computer Supported Collaborative Work/Learning (CSCW/L) Stint
Contribution with Justification and Design……...................................................................6
What I would do differently ……………...............................................................................7
Enhanced Contribution with Justification and Design…….……………………………….8
Designing Performance Support Systems Stint
Contribution with Justification and Design……..............................................................10
What I would do differently ……………...........................................................................10
Enhanced Contribution with Justification and Design…….…………………………...10
Reflection……………………………….............................................................................11
References…………………………………………………………………………………12
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STINT 2: PROBLEM BASED LEARNING: PBL
Thoughts, Designs and Justification
After watching a video, each team member had to suggest their small. My small problem
was “ Non-readers in Upper Primary”, and the solution was to create a program that targets
students in the lower primary grade 1 to 3. Next, the group met and chose the problem proposed
by group member Netisha Durand. It was “ Teachers are not up-to-date on new 21st-century
instructional digital tools. The solution was to provide a tool kit. My suggestion was for the tool
kit to be displayed in the form of a blog. Ultimately the group decided to do the kit in the form of
an app.
The interaction that I created was Session 3- Solution: Categories of 21st Tools. I also
worked on the interaction and justification of the submitted document. Below is a screenshot of
my contribution
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What I Would do differently
With my increased understanding of PBL and redoing the assignment, I would have
created a more condensed environment and focused on learners solving the problem.
Unfortunately, in PBL, when there are many activities to do before targeting the problem, solving
the problem can get lost (Wells, Warelow, & Jackson, 2009).
Proposed Changes
Many things can be done to solve the problem of “ Teachers not being up-to-date with
21st-century tools. My proposed change to our existing kit focuses on research and group
discussions amongst the teachers. A few models and methods can be used to help the teachers
solve their problems. Using the inquiry-based/discovery learning approach is an excellent choice
for learners in this scenario. Discovery learners include asking - investigate - create - discuss -
reflect. The learner will be asked to research 21st-century digital tools, a list of tools they
discover, discuss with peers and place them in different categories. Below is the screenshot of the
changes
Asking Investigate
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Create Discuss
Reflect
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STINT 3 – DESIGNING COMPUTER-SUPPORTED COLLABORATIVE WORK AND
LEARNING ENVIRONMENTS
Thoughts, Designs and Justification
I was selected as group leader for Stint 3 on CSCW/L Environment. The CSWL tool that
I want to improve is an online whiteboard Fi. I wanted to make a whiteboard to add a raise hand
feature, chat, and poll. Below is the screenshot of my changes to whiteboard fi.
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The group ultimately chose to improve the CSCW environment of Google Docs, which Simone
Scott-Pryce suggested. The improvement was to add google meet and group chat. My
contribution to this stint was to add navigation links to the prototype. Most of my contribution
was made on Google Docs. I completed the introduction, iterations one and two. Below is the
screenshot of my contribution.
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What I Would do differently
The prototype needs more integration and functionality by adding links. According to
McElroy (2017), “participants will be more likely to behave realistically as if they were
interacting with a real system, whereas with a sketchy prototype, they may have unclear
expectations about what is supposed to work and what isn’t”. The links will be added to the icon
google meet and google chat to carry them directly to the website instead of showing clipart.
Proposed Changes
I proposed to change google meet to google hangout. Google meet is provided to the users under
GSuite, whereas Hangouts is available to anyone having an email account on Gmail (Sevilla,
2020). This is important because most people can not afford to pay for the complement of
GSuite, so accessing it with a Gmail account is essential. Also, both have the same features:
voice calls, HD video calls, compatibility with multiple computing devices, and built-in screen
sharing. Below is the screenshot of my proposed changes.
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STINT 4 - DESIGNING PERFORMANCE SUPPORT SYSTEMS
Thoughts, Designs and Justification
Performance Supported System is a tool that provides just in time assistance to solve. The
proposed case involves the government of Pelican Pride with its virtual HR Management
Information System. The systems see little activity because of the lack of intuitiveness and
navigation instructions. There are four tasks which are completing the application form,
uploading a profile photo, applying for leave and checking in and out a timesheet. My job was
applying for leave. I provide the voice over for applying for leave. The voice-over is easy for the
staff to follow when applying for a leave. Below is the link for my screen recording.
https://360.articulate.com/review/content/015ecabd-5eba-4a0b-a05c-950d465f24ee/revie
What I Would do differently
The only thing I would do differently for this stint is to add background music to the
recording. According to Savan (2009), “when background music is played during practical
lessons, pupils become better coordinated, and their behaviour improves”.
Proposed Changes
In addition to the videos added to the PSS design, I proposed to add a section for practice
after each task. That section will allow the users to do the job by following the direction before
that is ready to complete the task. Research suggests that practising the lesson beforehand
increases the ability to complete the task when that time comes (Barros, Tani, & Corrêa, 2017).
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OVERALL REFLECTION
This course overall was a unique experience compared to other courses. It allowed me to
creativity and to think outside the box like an instructional designer should.
PSLE
This environment was the most challenging out of the three. My group's first attempt at
this task was unsuccessful. It had all of us scratching our heads, figuring out what we missed. It
required me to do additional research and look at the solution differently. Finally, we resubmitted
the assignment and left the resolution up to the learner by just guiding them.
CSCW
This stint was a little easier than the first one. This is since I use CSCW and CSCL
environments in my workplace. As a group, we were able to take one of the popular CSCW
environments, Google Docs and add communication features. By doing this, we made it easier
to work on a document and video chat or chat at the same time. I enjoyed this stint and gained a
new skill using Axure.
PSS
This was the most interesting out of the three. Mainly because I have never heard about
performance solutions. It is so interesting that we can use simple things to help improve a
person's performance. Example adding screen recording or voice over to help guide persons to
complete a task that can increase their productivity.
Overall, I considered this experience to allow me to learn and develop some of the skills
needed in the field of instructional design and technology.
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Reference
Barros, J., Tani, G., & Corrêa, U. (2017). Effects of practice schedule and task specificity on the
adaptive process of motor learning. Human movement science, 55, 196–210.
https://doi.org/10.1016/j.humov.2017.07.011
McElroy, K. (2017). Prototyping for Designers. Developing the Best Digital and Physical
Products. Retrieved from
http://index-of.es/Varios-2/Prototyping%20for%20Designers.pdf
Pernice, K. (2016). UX Prototypes: Low Fidelity vs High Fidelity. Retrieved from
https://www.nngroup.com/articles/ux-prototype-hi-lo-fidelity/
Savan, A. (2009). The Effect of Background Music on Learning. Retrieved from
https://www.researchgate.net/publication/226501200_The_Effect_of_Background_Music
_on_Learning/citation/download
Wells, S., Warelow, P., & Jackson, K. (2009). Problem-based learning (PBL): A conundrum.
Contemporary Nurse, 33(2), 191-201.
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