Reg. No.
Question Paper Code : BS2004
M.B.A. DEGREE EXAMINATION, AUGUST/SEPTEMBER 2017.
First Semester
DBA 1604 – ORGANIZATIONAL BEHAVIOUR
(Regulations 2007 / 2009)
Time : Three hours Maximum : 100 marks
Answer ALL questions.
PART A — (10 2 = 20 marks)
1. What is the need for studying Organisational Behaviour?
2. Mention the scope of Organisational Behaviour.
3. Define Attitude.
4. What is meant by Extinction?
5. What are the elements of communication process?
6. What is Project Organisation?
7. Mention any two leadership styles.
8. What is meant by Referent power?
9. Distinguish between reactive change and proactive change.
10. What is meant by Organisational Effectiveness?
PART B — (5 16 = 80 marks)
11. (a) Describe how Organisational Behaviour is an inter-disciplinary subject.
Support your answer with suitable example.
Or
(b) Explain any two models of Organisational Behaviour in detail.
12. (a) In what way do you find perception relevant to understand
Organisational Behaviour?
Or
(b) Compare Maslow’s need hierarchy theory with Herzberg’s two–factor
theory of motivation.
13. (a) Describe the different stages of group development in detail.
Or
(b) What steps can be taken to resolve conflict that is structural in nature?
14. (a) What do you understand by the Managerial Grid? Is it possible to achieve
the coordinates (9,9) on this grid? Explain.
Or
(b) Describe the major reasons for organizational politics.
15. (a) How does organisational climate differ from organisational culture?
Describe the overt and covert factors that influence the quality and
strength of organisational climate.
Or
(b) Describe the various OD Interventions and explain as to how they
improve the functionings of organisation.
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2 BS2004
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24549 Roll No.
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No. of Pages
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Total No. of Questions : 09
BBA (2013 to 2017)/BRDM/B.SIM (2014 & Onwards) (Sem.–2)
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ORGANIZATION BEHAVIOUR
Subject Code : BBA-201
Paper ID : [C0240]
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Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
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1. 24549
SECTION-A 24549
is COMPULSORY consisting of TEN questions24549 24549
carrying T WO marks
each.
2. SECTIONS-B consists of FOUR Sub-sections : Units-I, II, III & IV.
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3.
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Each Sub-section
24549
contains
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T WO questions
24549
each,
24549
carrying T24549
EN marks each.
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4. Student has to attempt any ONE question from each Sub -section.
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m
SECTION-A
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24549
Q1
24549
Write briefly :
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r .co
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a) Human behaviour.
p e m
b) Personality.
a o
p .r c
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c) Attribution.
b r e
24549 24549 d) Halo effect.
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e) Group motivation.
pa
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f) Dynamic.
g) Autocratic leader.
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br 24549 24549 24549 24549
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h) Task Management.
i) Re-active change.
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j) Conflict.
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SECTION-B
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UNIT-I
24549 Q2
24549 Discuss the
24549scope of organisation
24549 in the present day 24549
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Q3 Discuss various challenge and role of organisation behaviour in an organization.
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UNIT-II
Q4 What is an attitude? Discuss how attitude are formed.
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Q5 Discuss in detail Mc Gregor’s theory of X and theory Y.
UNIT-III
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Q6 What are the consequences of group Cohesiveness?
24549 Q7
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leader helps his
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m
subordinate 24549
to solve problems
24549by themselves”.
24549 Comment.
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r . co
UNIT-IV
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Q8
e
Define how culture can be created and sustained.
p m
Q9
a o
Does stress adversely affect the performance of an organisation? If yes then how can it be
.r c
managed?
p
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b r e
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p 24549 24549 24549 24549
pa
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br 24549 24549 24549 24549
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Roll No. Total No. of Pages: 02
Total No. of Questions: 09
BBA (2012 & Onwards Batches) / BRDM / Bachelor In Service Management
(SIM) (2014 & Onwards) (Sem. – 2)
ORGANISATION BEHAVIOUR
M Code: 10544
Subject Code: BBA-201
Paper ID: [C0240]
Time: 3 Hrs. Max. Marks: 60
INSTRUCTIONS TO CANDIDATES:
1. SECTION-A is COMPULSORY consisting of TEN questions carrying TWO marks
each.
2. SECTION-B consists of FOUR Subsections : Units-I, II, III & IV.
3. Each Subsection contains TWO questions each, carrying TEN marks each.
4. Student has to attempt any ONE question from each Subsection.
SECTION A
o m
1. Answer briefly:
.r c m
a) Individual behavior
p e o
.r c
b) Stereotyping
c) Group cohesiveness
p a
d) Parent Ego
e) Perception
b r p e
f) Self esteem
p a
g) Organizational culture
h) Stress Management
b r
i) Job satisfaction
j) Financial motivators
M-10544 Page 1 of 2
SECTION B
Unit-I
2. What is organizational behavior? What is its scope? What is the necessity of studying this
subject?
3. Discuss the role of organizational behavior in management practices.
Unit-II
4. What are the major factors that determine individual behavior?
5. What is personality? What are its major dominants?
Unit-III
6. Discuss the importance of team.
7. Write a short note on:
o m
.r c
a) Leadership styles
b) Managerial grid
p e Unit-IV
o m
a
8. Explain and discuss the various stages in conflict in an organization.
p .r c
r
9. Explain the various dimensions of organizational culture.
b p e
p a
b r
M-10544 Page 2 of 2
Roll No. Total No. of Pages : 02
Total No. of Questions : 09
BBA (2013 to 2017)/BRDM/B.SIM (2014 & Onwards) (Sem.–2)
ORGANIZATION BEHAVIOUR
Subject Code : BBA-201
Paper ID : [C0240]
Time : 3 Hrs. Max. Marks : 60
INSTRUCTION TO CANDIDATES :
1. SECTION-A is COMPULSORY consisting of TEN questions carrying T WO marks
each.
2. SECTIONS-B consists of FOUR Sub-sections : Units-I, II, III & IV.
3. Each Sub-section contains T WO questions each, carrying T EN marks each.
4. Student has to attempt any ONE question from each Sub -section.
m
co
SECTION-A
Q1 Answer briefly :
r .
1. What is the importance of OB?
p e m
a o
.r c
2. Distinguish between Attitude and Perception?
rp
b
3. What is group cohesiveness?
4. Discuss the types of motivation.
p e
pa
br
5. Discuss the stages of group formation.
6. Distinguish between Group and Team?
7. What is halo effect?
8. Discuss the organizational stress coping strategies.
9. What is Virtual Teams?
10. Define Managerial Grid.
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SECTION-B
UNIT-I
Q2. Discuss the relevance of OB in today’s business environment.
Q3. What is Organizational Behaviour? Discuss the role of contributing discipline in
Organizational Behaviour.
UNIT-II
Q4. Explain Maslow's hierarchy of human needs. What is the significance of Maslow’s Theory
of motivation?
Q5. Discuss the foundation of individual behaviour.
UNIT-III
m
Q6. Explain the process of group formation, outlining the hindrance in it and how can they be
co
overcome to form effective groups.
r .
Q7. Describe the principal leadership styles usually adopted in management of business. What
p e
is the process of effective leadership?
m
a UNIT-IV
o
rp .r c
Q8. Define organization culture and also explain the main characteristics and components of
culture.
b p e
pa
Q9. What are individual and group stressors? Discuss in detail stress coping strategies?.
br
NOTE : Disclosure of Identity by writing Mobile No. or Marking of passing request on any
paper of Answer Sheet will lead to UMC against the Student.
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(6 pages) Reg. No. : .........................................
Code No. : 22929 E Sub. Code : SMBA 34
B.B.A. (CBCS) DEGREE EXAMINATION,
NOVEMBER 2018.
Third Semester
Business Administration — Main
ORGANISATIONAL BEHAVIOUR
(For those who joined in July 2017 onwards)
Time : Three hours Maximum : 75 marks
PART A — (10 1 = 10 marks)
Answer ALL questions.
Choose the correct answer.
1. Organisational Behaviour focuses the attention of
people from ————— point of view.
(a) Humanistic
(b) Optimistic
(c) Both (a) and (b)
(d) None of these
2. Hawthorne studies is related to which stage of the
organizational behaviour evolution?
(a) Industrial revolution
(b) Scientific Management
(c) Organizational Behaviour
(d) Human Relations Movement
3. Behaviors and attitudes can best be predicted by
knowing —————.
(a) A person’s beliefs
(b) Social norms that influence a person
intention
(c) A person’s values
(d) Both (a) and (c)
4. In the system of programmed learning, the learner
becomes —————.
(a) An active agent in acquiring the acquisition
(b) A passive agent in acquiring the acquisition
(c) A neutral age in acquiring the acquisition
(d) Instrumental in acquiring the acquisition
5. Giving meaning to the environment around us is
known as —————.
(a) Learning (b) Attitude
(c) Value (d) Perception
Page 2 Code No. : 22929 E
6. A person who is motivated by the enjoyment of
performing a task is high in —————.
(a) Self-esteem
(b) Need for achievement
(c) Extrinsic motivation
(d) Intrinsic motivation
7. Behavioral theories of leadership focused on
—————.
(a) who are effective leaders
(b) what characteristics effective leaders had
(c) how to identify effective leaders
(d) what effective leaders did
8. A change agent is the individual who —————.
(a) supports change
(b) helps implement change
(c) initiates change
(d) opposes change
9. An organization’s ————— embraces the
behavior, rituals, and shared meaning held by
employees that distinguishes that organization
from all others.
(a) external environment
(b) culture
(c) development
(d) ethics
Page 3 Code No. : 22929 E
10. The primary advantage of Organizational
Development is —————.
(a) It tries to deal with change in a whole
organization
(b) It is easy to implement
(c) Both (a) and (b)
(d) None of the above
PART B — (5 × 5 = 25 marks)
Answer ALL questions, choosing either (a) or (b).
Each answer should not exceed 250 words.
11. (a) Explain the importance of OB.
Or
(b) Write a note on the purpose of Hawthorne
studies.
12. (a) Explain the ‘Personal Biographical Factors’
that form the foundations of Individual
Behaviour.
Or
(b) Write a note on the formation of attitudes.
13. (a) Explain two factors theory of motivation.
Or
(b) Explain the five stages – group development
model.
Page 4 Code No. : 22929 E
[P.T.O.]
14. (a) Describe the leadership traits essential for
an effective leader.
Or
(b) How to reduce resistance to change in an
organisation?
15. (a) As a manager how will you manage culture
in your company?
Or
(b) What are the objectives of organizational
development?
PART C — (5 × 8 = 40 marks)
Answer ALL questions, choosing either (a) or (b).
Each answer should not exceed 600 words.
16. (a) Describe the nature of Organizational
Behaviour.
Or
(b) Explain the system approach.
17. (a) What are the different types of attitudes and
values? List out the similarities and
dissimilarities between them.
Or
(b) What are the causes of low morale of
employees? Explain.
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18. (a) Explain the perception process.
Or
(b) What are the characteristics of a group? Why
do people join or form groups?
19. (a) Explain the Managerial Grid.
Or
(b) Describe the causes of organizational
change.
20. (a) How will the organizational culture be
evaluated in an organization?
Or
(b) Discuss the steps involved in organizational
development.
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