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Amber Shafique

Amber Ashfaque is an experienced Assistant Coordinator at Iisar Foundation School and College, responsible for lesson planning, teacher training, and performance evaluations since 2020. Previously, she worked as a Phone Banking Officer at United Bank Limited, focusing on customer service and relationship management. She holds a Master's in Human Resource Management and a Bachelor's in Statistics from the University of Karachi, along with strong communication and analytical skills.

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Hamza Abbas
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93 views2 pages

Amber Shafique

Amber Ashfaque is an experienced Assistant Coordinator at Iisar Foundation School and College, responsible for lesson planning, teacher training, and performance evaluations since 2020. Previously, she worked as a Phone Banking Officer at United Bank Limited, focusing on customer service and relationship management. She holds a Master's in Human Resource Management and a Bachelor's in Statistics from the University of Karachi, along with strong communication and analytical skills.

Uploaded by

Hamza Abbas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

AMBER ASHFAQUE

HOUSE # BUFFER ZONE NORTH NAZIMABAD KARACHI


Email: amberashfque@[Link]
Cell# 0341-8092607

OBJECTIVE:

To join a career promising organization that offers a responsible and challenging job and a congenialwork
environment along with ample opportunities to work with highly educated professionals to ensure
professional growth.

EXPERIENCES:

Assistant Coordinator
Iisar foundation school and college (agha khan board)
2020 till Date

▪ Assist & prepare lesson plans.


▪ Assist & Evaluation sheets.
▪ Conduct training/discussion sessions for the teachers to help them improving their
teaching skills.
▪ Assist the management to conduct competitions or other programs that would
enhance the subject or general knowledge.
▪ Assist in shortlisting CVs of teachers.
▪ Scheduling & coordinating tests & competency based interviews.
▪ Orientating new staff about the culture & work.
▪ Observe the teaching styles and teaching methods of teachers and keep proper records.
▪ Deduce the strengths and weaknesses of the teachers based on the observations.
▪ Prepare Assessment and Term Papers.
▪ Prepare worksheets.
▪ Plan every kind of activity or competition.
▪ Discuss the progress with the parents.
▪ Train teachers in preparing their activities. Teach them how to write objectives and select
different teaching methods to teach different lessons. Teach them the importance of time
management during a lesson planning.
▪ Assist the management in the Performance appraisal tool of the teachers & their classroom
observations.
▪ Prepare & issue different types of letters/notices to the staff
Phone Banking Officer (call center)
United Bank Limited
2019-2020

▪ Responding customer quires & solve them with the assistance of supports depts.
▪ Responsible for determining customer needs and recommending best solutions.
▪ Building relationships by providing prompt and exceptional sales and after-salesexperience.
▪ Responsible for retentions, sales/service levels analysis, implementation of service strategies and
compliance with SOPs and KPIs.
▪ Participated in product/policy/process refreshers and systems/soft skillstraining sessions for the
team.
▪ Responsible for execution of promotions, products.
▪ Identify root causes of issues and put forward proposals to the management team for
improving the system and service to ensure that a long term solution is provided.

QUALIFICATION:

Master in Human Resource Management from university of Karachi (2020)


Bachelor’s in statistics from University of Karachi (2017)

SKILLS

Good communication & analytical skills


Contribute well to teamwork
MS Office
ERPs

COURSES & ACHIEVEMENTS:

Organize seminar of HRIS in university of Karachi

Participate in seminar of Human Resource Management

Attending seminar of Entrepreneurship

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