Case Study on Aristocrat
Presented By JOSTIN
NETHAN.P
The Case study, mentions about the Workers participation in
Management and how a consultative input provided by a Worker was
ignored and how it the action landed to a dispute situation later.
Introduction to Case
WORKERS PARTICIPATION EXPLAINED..
Workers’ participation in management means giving scope
for workers to influence the managerial decision-making
process at different levels in the organization
WPM
1) Mutual understanding.
2) Increase in production.
3) Eliminating industrial disputes.
4) Increase efficiency of workers.
5) No outside intervention.
6) Industrial democracy.
7) No resistance of change.
8)Creativity of employees can be spotted out.
Why WPM
The Aristocrat Baggage Company was suggested a
consultative input regarding an Innovation on the
Dispatch Procedure provided by an
Operator Mr. Raman.
The suggestion was initially ignored.
Case explained
Two years after the incident, the Company
appointed a New Dispatch Manager.
A year later, the Newly appointed gave a
formal introduction to a New Dispatch
Procedure and it was virtually similar to the
idea provided by Mr. Raman almost three
years back.
The Company accepted the idea provided by
the Manager and this lead to an emotional
distress in the mind of [Link]
Questionnaire
• Even though the Company has a worker participation in
the decision making procedure, the Operator’s innovative
idea was not taken into consideration and later the New
dispatch Manager’s Idea was welcomed and
implemented.
• The Emotional distress due to the non recognition of the
operators idea, on time lead to the dispute situation.
Q1. What is the problem of
this case
• Yes, Being highly involved in the industrial operations, the work
men will be much familiar to the functional areas of
manufacturing process.
• Any suggestions put forward by the workmen should be
considered on a priority basis and evaluated.
• The inputs from the Workmen should be escalated to the
Management through proper channels and should be
evaluated through various dimensions.
Q2. Should it be mandatory for the suggestion
committee to give reasons if it turns down
any suggestion by the worker?
For instance, if a Workman puts forward an idea, the Management
should assess the ideas on the various parameters like
1. Technical Feasibility
2. Financial Analysis Etc..
The possible outcome should be studied and then the idea can be
screened. The review on the analysis procedure and should be
publicized and the reason for the approval or rejection of the idea
should be stated.
Q2. Should it be mandatory for the suggestion
committee to give reasons if it turns down
any suggestion by the worker?
• A 3 Member team constituting of a Production Manager,
Plant Manager and a Member from Works committee shall be
deployed.
• The Team shall check the plant condition by Primary Data
evaluation on
o Plant layout
o Dispatch mechanism
o Output levels
which existed 3 years before
Q3. How would would you deal with the present
situation?
• Using this report the feasibility of the [Link]’s idea should
be simulated and evaluate its applicability.
• The Same team should check the feasibility of the idea with
the current environment and the compliance advantage
should be compared to the pre-existing condition should be
checked
• Finally a report should be made up with a comparative
analysis of the idea implementation should be framed.
Q3. How would would you deal with the present
situation
A report file should be used to document the new idea
generations from the Workmen.
The file should be updated with the
• Technical feasibility reports
• Evaluation procedure
• Reason for acceptance and rejection with proper
authorization from part of the management.
The Report file clearly labeled on the Workman’s name should
be clearly documented in the technical library in date
chronological order.
Q3. What step you take to avoid
recurrence of such a problem in future
• This would reduce the chances for the disputes among
Employees regarding the duplication of ideas.
• Timely audit should be conducted by the Management team
Q3. What step you take to avoid
recurrence of such a problem in future
Idea Boxes shall be implemented in the plant area
The suitable ideas, shall be selected and sent for evaluation
procedure under the report format.
The Workmen whose ideas are selected for implementation
will be suitably rewarded
These are parameters which can help them in getting
additional perks
Q4. How would you encourage the workers
participate in the suggestions scheme
Thank you
