CUSTOMER REQUEST
SERVICES REQUEST CREATION
CUSTOMER RATE SUPPLIER
IF TOPAY
Op. Head
MARGIN CUSTOMER
NO Approval
YES
YES
100 % PAYMENT
If Check
RECEIVED FORM
Margin %
CUSTOMER END
(agreed or not) TRUCK
DEPLOYMENT
PREPARING DOCUMENT
[Link] COPY
[Link] SHEET
[Link] HIRE CHELLAN
PURCHASE ORDER CREATION CONVERSION OF PO TO SAP
BILLING TEAM OPERATION TEAM ACCOUNTS
ON TIME INVOICE AFTER 80 % 20 %
TRUCK FLOWUP AFTER DELIVERY
CREATION DELIVERED
MATERIAL
INVOICE
CREATION
ADVANCE PAYMENT
TRUCK REACH
PROCESS
INVOICE
SUBMISSION SUBMISSION OF
CUSTOMER END /
DELIVERY UPDATE SUPPLIER BILL / PO &
SUPPORTING
ADDITIONAL CHARGES DOCUMENT RECEIVED
PAYMENT [Link]
COLLECTION OF POD
FLOWUP (Mail / [Link] / UNLOADING
Call) [Link] DEBIT
[Link] CHARGES
100 % ORIGINAL POD VERIFICATION OF
UPLOAD FROM CRM SUPPLIER BILLS
DOCUMENT &
PAYMENT ACCOUNTING
COLLECTION NO
YES SUPPLIER PAYMENT
PROCESS