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Islamic Banking Growth Factors in Bangladesh

This document is a survey assessing factors influencing the development of Islamic banking in Bangladesh using the case of First Security Islami Bank Limited. It asks respondents for their demographic information and seeks their level of agreement on statements regarding how competition, legal framework, customer service management, and technology adoption impact the development of Islamic banking. Respondents are asked to rate their agreement with each statement on a 5-point scale. The survey aims to gain insight into perceptions of how these key factors influence Islamic banking in Bangladesh.

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Bishu Biswas
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229 views3 pages

Islamic Banking Growth Factors in Bangladesh

This document is a survey assessing factors influencing the development of Islamic banking in Bangladesh using the case of First Security Islami Bank Limited. It asks respondents for their demographic information and seeks their level of agreement on statements regarding how competition, legal framework, customer service management, and technology adoption impact the development of Islamic banking. Respondents are asked to rate their agreement with each statement on a 5-point scale. The survey aims to gain insight into perceptions of how these key factors influence Islamic banking in Bangladesh.

Uploaded by

Bishu Biswas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Factors Influencing the Development of Islamic Banking in Bangladesh: A Case of

First Security Islami Bank Limited


Dear Respondent

We would like your candid opinion about “Factors Influencing the Development of Islamic Banking in
Bangladesh: A Case of First Security Islami Bank Limited”. The survey is voluntary and the survey
responses will be kept strictly confidential.

Thank you in advance, for your willingness to participate in this assessment.


Name: ……..…………………………………………………….…………………….................................

Name of Current Banks (Job Place) : …….……………….……..…………………………………………

Current Designation: ……………………………………………………………………………………….

Sex
Male Female

Age (Years)
18-30 31-40 41-50 >50

Marital Status Single Married


Level of Education
Graduate Post graduate Others (Please Mention:……..……………)
Experience of occupation
1- 3 years 3- 5 years 5-8 years 8-11 years 11 years and above
Monthly Income

Tk. 25000 – Tk. 40000

Tk. 40000 - Tk. 60000

Tk. 60000 - Tk. 80000

Tk. 80000 and above

For each of the next page items, please tick/circle the response where the scale indicates:

o 5 = Strongly Agree
o 4 = Somewhat Agree
o 3 = Neutral
o 2 = Somewhat Disagree
o 1 = Strongly Disagree

Effect of competition on the development of Islamic banking  5 4 3 2 1


Our organization always have adequate resources to manage change in competition          
Our organization attract and retain a well-trained labor force and managers whose
knowledge, skills and abilities for effective competition          
Our organization has effective and efficient coordination and consistent advertisement
to counter competition.          
Competition influence the development of Islamic banking          
The organization staff is involved in empowerment, team orientation and capability
development activities to enhance competition.          
Our organization always have marketing team to manage change in the market          
Effect of legal framework on the development of Islamic banking  5 4 3 2 1
Political factors influences the development of Islamic banking          
Government policies influences the development of Islamic banking          
Government regulations influences development of Islamic banking          
Legal framework is key in the development of Islamic banking          
Adherence to Public Financial Management Act influences the development of
Islamic banking          
Adherence to Public Procurements and Disposal Act influences the development of
Islamic banking          
Effect of customer service management on the development of Islamic banking  5 4 3 2 1
The company has invested in customer service management.          
Customer service management has led to improvement of company performance.          
The organization has optimization strategies on its resources on its service delivery
improvement.          
Customer service management has led to image improvement of the organization.          
Customer service management has assisted the company to discover new clients and
increase revenues.          
Customer service management has led to improvement in market share          
Effect of Technology Adoption on the development of Islamic banking  5 4 3 2 1
Adoption of technology promotes high levels of efficiency and development within
our bank.          
To achieve competitiveness the bank should adopt technology in its operations.          
technology through electronic business is very effective at reducing the costs of
attracting new customers          
Through technology our bank has been able to increase the market size and market
structure.          
The Internet is helping us to enlarge existing markets by cutting through many of the
distribution and marketing barriers.          
Technology has encouraged our bank to develop innovative ways of advertising,
delivering and supporting our marketing efforts.          

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