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Setup Microsoft Authenticator App

The document provides instructions for setting up the Microsoft Authenticator app for multi-factor authentication on a mobile device, including downloading the app, scanning a QR code or entering a code to link the app to your account, approving sign-in requests sent to the app, and completing setup to enable push notifications for authentication. It notes that the setup process involves multiple sign-in prompts and provides contact information for assistance.

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Chandra Sekhar Karri
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523 views5 pages

Setup Microsoft Authenticator App

The document provides instructions for setting up the Microsoft Authenticator app for multi-factor authentication on a mobile device, including downloading the app, scanning a QR code or entering a code to link the app to your account, approving sign-in requests sent to the app, and completing setup to enable push notifications for authentication. It notes that the setup process involves multiple sign-in prompts and provides contact information for assistance.

Uploaded by

Chandra Sekhar Karri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Setup Microsoft Authenticator app

NOTE: Click on the link below for a short 2-minute video on how to set up the Authenticator app in case you
want to watch it before following the instructions on the guide.

Set up multi-factor authentication with a mobile device in Microsoft 365 Business

1.) On your workstation, open a browser, go to aka.ms/mfasetup, you will see one of the following two
screens. Select Mobile app if you see screen (a). Select Notify me through app if you see screen (b).

(a)

(b)

IMPORTANT: “Authenticator app or Token” box needs to be checked, Select Set up Authenticator, and
skip to step 3
2.) Select Receive notifications for verification, Click Set up

3.) Follow the 3 steps below under “Configure mobile app”


a) If you have an iPhone, open the Microsoft Authenticator app, and tap the plus icon (+) in the top right
corner or Add account. Select Work or school account and then tap Scan QR code.
b) If you have an Android, open the Microsoft Authenticator app. Go to Add account, Select Work or
school account, and tap Scan a QR code.

iPhone Android

4.) Allow camera access to scan QR code or enter code manually


5.) After the scan completes, you will see “Mobile app has been configured for notification and
verification codes” and Click Next

6.) Respond to the notification sent to your mobile device

7.) Tap APPROVE on the sign in request notification

iPhone

Android
8.) Add phone verification to your password, Click Done

9.) After setup is complete, you will have the option to change your authentication method and settings by
accessing this KB article below:
KB0012061 v1.0 | Knowledge | Manhattan Associates (service-now.com)

Congratulations! You have completed the setup for the Microsoft Authenticator app and can receive push
notifications for multifactor authentication.

NOTE: You will be prompted multiple times until you have completely signed in.

For any questions or concerns, please contact the ETS Service Desk at +1 678-597-4357 or HM Helpdesk at
+91 80 4041 8444

Thanks,
ETS Notification Team

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