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Human Factors and Error Management Training

This document outlines the training syllabus for a course on human factors and error management. The 3-day course covers topics such as human performance, social psychology, factors affecting performance, physical environments, tasks, safety occurrences, communication, error models, and hazards. Specific topics within each section include vision, hearing, stress, workload, safety nets, documentation, and error avoidance. The training uses lectures and is 24 hours total with class times allocated for each subject.

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AeroServices Integrated
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85 views2 pages

Human Factors and Error Management Training

This document outlines the training syllabus for a course on human factors and error management. The 3-day course covers topics such as human performance, social psychology, factors affecting performance, physical environments, tasks, safety occurrences, communication, error models, and hazards. Specific topics within each section include vision, hearing, stress, workload, safety nets, documentation, and error avoidance. The training uses lectures and is 24 hours total with class times allocated for each subject.

Uploaded by

AeroServices Integrated
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

TRAINING PROCEDURES TECH TRNG Doc.

No :DTTT-TPQM
Revision : 02 as of July 30, 2016
Page No.: 5 - 3 - 4
AND QUALITY MANUAL Control No.: 01

5.3.3 HUMAN FACTORS AND ERROR MANAGEMENT INITIAL COURSE

HUMAN FACTORS AND ERROR MANAGEMENT INITIAL COURSE


TRAINING SYLLABUS

SUBJECT / TOPIC CLASSROOM METHODOLOGY


HOUR
DAY 1
I. General
a. The need to take human factors into account
2.0 Lecture
b. Incidents attributable to human factors/human error
c. Murphy's’ law.
II. Human Factor and Performance
a. Vision;
b. Hearing;
c. Information processing; 3.0 Lecture
d. Attention and perception;
e. Memory; Claustrophobia
f. Physical access.
III. Social Psychology
a. Responsibility: individual and group;
b. Motivation and de-motivation
c. Peer pressure; 3.0 Lecture
d. Culture issues;
e. Team working;
f. Management, supervision and leadership.
DAY 2
IV. Factors Affecting Performance
a. Fitness/health; Stress:
b. domestic and work related;
c. Time pressure and deadlines; 3.0 Lecture
d. Workload: overload and underload;
e. Sleep and fatigue, shiftwork;
f. Alcohol, medication, drug abuse.
V. Physical Environment
a. Noise and fumes;
b. Illumination; Climate and temperature; 1.0 Lecture
c. Motion and vibration;
d. Working environment.
VI. Tasks
a. Physical work;
b. Repetitive tasks; 1.0 Lecture
c. Visual inspection;
d. Complex systems.
VII. Safety Learning Occurrences
a. Professional protections against Errors
b. Error Management Good Practices 3.0 Lecture
c. Maintenance Safety Issues and Experiences
d. Safety Nets
Day 3
TRAINING PROCEDURES TECH TRNG Doc. No :DTTT-TPQM
Revision : 02 as of July 30, 2016
Page No.: 5 - 3 - 5
AND QUALITY MANUAL Control No.: 01

VIII. Communication
a. Within and between teams;
b. Work logging and recording; 3.0 Lecture
c. Keeping up to date, currency;
d. Dissemination of information
IX. Human Error Error models and theories;
a. Types of error in maintenance tasks;
3.0 Lecture
b. Implications of errors (i.e. accidents);
c. Avoiding and managing errors.
X. Hazards in the Workplace
a. Recognising and avoiding hazards; 2.0 Lecture
b. Dealing with emergencies.

TOTAL CLASSROOM HOURS 24.0

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