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The document provides information about the Certified Associate of Indian Institute of Bankers (CAIIB) exam. It discusses the following key details: 1. CAIIB consists of 2 compulsory papers and 1 elective paper chosen from 10 subjects. Candidates must be existing bank employees and have cleared the JAIIB exam. 2. The exam is offered twice a year in online mode only. It is 2 hours long and consists of 100 multiple choice questions. The passing criteria and classifications of passing are also outlined. 3. The syllabus and exam fees are provided. The syllabus discusses the impact of IT on banking and covers topics like hardware, software, databases, computer networks and

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382 views50 pages

All The Very Best For Your Exams: WWW - Onlyforbankers.in

The document provides information about the Certified Associate of Indian Institute of Bankers (CAIIB) exam. It discusses the following key details: 1. CAIIB consists of 2 compulsory papers and 1 elective paper chosen from 10 subjects. Candidates must be existing bank employees and have cleared the JAIIB exam. 2. The exam is offered twice a year in online mode only. It is 2 hours long and consists of 100 multiple choice questions. The passing criteria and classifications of passing are also outlined. 3. The syllabus and exam fees are provided. The syllabus discusses the impact of IT on banking and covers topics like hardware, software, databases, computer networks and

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ALL THE VERY BEST FOR YOUR EXAMS

SAMPLE QUESTIONS FOR


CAIIB
INFORMATION TECHNOLOGY

Though we had taken enough care to go through the questions, we shall not be responsible for
any loss or damage, resulting from any action taken on the basis of the contents. We advise
everyone to update yourself with the latest information through RBI website and other
authenticated sources. In case you find any incorrect/doubtful information, kindly update us
also (along with the source link/reference for the correct information) as lot of questions were
shared by many people.

October 2019 K Murugan, MCA MBA CAIIB


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CAIIB – GENERAL INFORMATION


Consists of 3 papers :
I. Compulsory Paper
1. Advanced Bank Management
2. Bank Financial Management
II. Elective Papers (Candidates to choose any one of their Choice)
1. Corporate Banking
2. Rural Banking
3. International Banking
4. Retail Banking
5. Co-operative Banking
6. Financial Advising
7. Human Resources Management
8. Information Technology
9. Risk Management
10. Central Banking
11. Treasury Management
 Only existing employees of banks and cleared JAIIB can appear for CAIIB Exam.
 CAIIB exams are conducted in on-line mode only.
 The examination will be conducted normally twice a year in May / June and November /
December on Sundays.
 The duration of the examination will be of 2 hours.
 Examination Pattern : (i) Question Paper will contain 100 objective type multiple choice
questions for 100 marks including questions based on case studies. The Institute may
however vary the number of questions to be asked for a subject. Generally 60-65%
theory based and 35-40% case study / problem solving/Analytical /Logical exposition.
There is no negative marking for wrong answers.
 Passing Criteria - Minimum 150 in total and minimum 45 in each subject in any single
attempt (not required to be the 1st attempt) is considered as pass. Else 50 in each
subject. Passed subject gets carried forward to 4 continuous attempts (whether you
appear for the exam or not) from the 1st attempt. If not passed in 4 continuous
attempts, you need to appear in all 3 papers.
 First Class : 60% or more marks in aggregate and pass in all the subjects in the FIRST
PHYSICAL ATTEMPT.
 First Class with Distinction : 70% or more marks in aggregate and 60% or more
marks in each subject in the FIRST PHYSICAL ATTEMPT.
 Candidates who have been granted exemption in the subject/s will be given "Pass
Class" only.

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 Cut-off Date of Guidelines /Important Developments for Examinations - The Institute has
a practice of asking some questions in each exam about the recent developments/
guidelines issued by the regulator(s) in order to test if the candidates keep themselves
abreast of the current developments. But, there could be changes in the developments /
guidelines from the date the question papers are prepared and the dates of the actual
examinations. In order to address these issues effectively, it has been decided that:

 In respect of the exams to be conducted by the Institute for the Period from
February 2019 to July 2019, instructions/guidelines issued by the regulator(s) and
important developments in banking and finance up to 31st December, 2018 will only
be considered for the purpose of inclusion in the question papers.

 In respect of the exams to be conducted by the Institute for the period from August
2019 to January 2020, instructions/guidelines issued by the regulator(s) and
important developments in banking and finance up to 30th June, 2019 will only be
considered for the purpose of inclusion in the question papers.

 Exam Fees

JAIIB
First attempt fee - 2,400*
Second attempt fee - 1,000*
Third attempt fee - 1,000*
Fourth attempt fee - 1,000*

DBF
First attempt fee - 3,200*
Second attempt fee - 1,000*
Third attempt fee - 1,000*
Fourth attempt fee - 1,000*

CAIIB
First attempt fee - 2,700*
Second attempt fee - 1,000*
Third attempt fee - 1,000*
Fourth attempt fee - 1,000*

* Plus convenience charges and Taxes as applicable

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SYLLABUS
The details of the prescribed syllabus which is indicative are furnished below. However, keeping
in view the professional nature of examinations, all matters falling within the realm of the
subject concerned will have to be studied by the candidate as questions can be asked on all
relevant matters under the subject. Candidates should particularly prepare themselves for
answering questions that may be asked on the latest developments taking place under the
various subject/s although those topics may not have been specifically included in the syllabus.
Any alterations made will be notified from time to time. Further, questions based on current
developments in banking and finance may be asked.

Candidates are advised to refer to financial news papers / periodicals more particularly “IIBF
VISION” and “BANK QUEST” published by IIBF.

Module - A: Introduction to Information Technology


Impact of IT on Banking : Changing Financial Environment and IT as a Strategic Response
Hardware (H / W) - Software : (S / W)
System Software :
Operating Systems (Desktop OS / Server OS) Windows (Desktop / Server) / UNIX (H. P. Unix,
Sun Solaris, Linux, IBMAIX)
Computer Languages - 1st Generation Languages (Assembly), 2nd Generation (Fortran, Algol,
Cobol), 3rd Generation (C, C++, C# and JAVA etc.) and 4th Generation Languages (Clipper,
Power Builder, SQL etc.) and 5th Generation Languages (Logic Programming Languages)
Database Management System and Relational Database Management Systems (Oracle10g, MS
SQL-2005, MySQL)
Application Servers (Oracle 10AS, BeWeblogic, WebSheare ) Web Servers (IIS, Apachi etc.)
Web Browsers (IE 7.0, Firefox etc.)
Application Software : Packaged Software, Custom built Software etc. Computer Networks,
Equipment & Data Communication:
Computer Networks : Network Layers, Topologies, Protocols, IP Address Mechanisms, LAN,
WAN, VLAN, Intranet, Extranet, Internet,
Network Equipments : Cables (BNC, Twisted Pair, Fibre Optics), Connectors, I/Os, Patch Panel,
Jack Panels, Network Racks.
Data Communication : CLL, Leased Lines, MPLS, VPNS, ISDN, Satellite Links, Wi Fi, Wi Max.,
Network / Security Equipments: Modems, Hubs, Switches, Bridges, Routers, Firewalls, NIDS,
HIDS, IPS

Module - B : Systems and Design


Systems Design & Analysis Data modeling, Entity Relationships, Generic Data Modeling,
Semantic Data modeling Normalization (from 1st to 3rd and BCNF, 4th & 5th level of
normalization)

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Software Development Life Cycle (SDLC) - Various phases of SDLC, In-house / Out-sourcing,
Software Project Management, Computer Aided Software Engineering (CASE) Tools. System
Architecture : Clients (Hardware / Software), Servers (Hardware / Software). Client Server
Architecture, 3 Tier Architecture, N-Tier Architecture etc.
Data Warehousing - Data Mining tools
MIS and Organization Support Systems - DSS, EIS, GDSS, Groupware and Multimedia Business
Intelligence - Expert Systems, Artificial Neural Networks (ANN) Grid Computing, Virtualization
and Consolidation.

Module - C : Applications in Banking


Centralized Banking System / Core Banking System / System Administration, Database
Administration, Application Server and Application Administration, Network Administration,
Domains, ISPS, Hosting, Data Downloads / Uploads, Band widths, Data Centre, Data Storage
Devices, Data Backups / Restoration, Disaster Recovery Centre
Delivery Channels - ATM, EFTPOS, Phone Banking, Internet Banking, SMS Banking, Mobile
Banking, Credit / Debit Cards, Smart Cards
E-Mails, SMS alerts
E-Commerce - Secure Electronic Transfer (SET), Payment Gateways (Credit card / Debit cards),
Authentication of payments etc.
PKI - CCA, CA, RA, Digital Certificate, Digital Signature, Non-repudiation of Origin, Non-
repudiation of Receipt.
Service - Level Agreement

Module - D : Security, Controls and Guidelines


Threats to Information System : i) Physical (Insiders / outsiders) ii) Viruses, Worms, Trojan
horse, Malwares, Software bombs, Phishing, Spoofing, Spamming, denial of service attacks etc.
Information System Security Measures, Policy, controls, ISO, 17799, BS7799, IS4477, IS Audit,
BCP / DRP, IT Act 2000, Basel guidelines for E-banking, Various RBI Committee Reports on
Information Systems.
IT Service Delivery & Support : Service level management practices, Operations management -
work load scheduling, network services management, Preventive maintenance, Systems
performance monitoring process tools, techniques, Functionality of hardware, software, data
base. Drafting of RFP, system specifications, SLAs, Capacity planning & monitoring, Change
management processes / scheduled, emergency in configuration of production systems,
application of patches, releases etc., Incident & problem management practices, System
resiliency tools and techniques - fault tolerance, elimination of single point of failure,
clustering.

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Information Technology
Sending multiple information signals by two or more devices over a single link is known as ......

a. Duplexing
b. Half-duplexing
c. Multiplexing
d. Demultiplexing

Ans - c
.............................................

Point to point protocol (PPP) is used to control and manage data transfer at the ...... layer

a. Physical
b. Data link
c. Network
d. Transport

Ans - b
.............................................

Who is known as the father of the Internet?

a. Vint Cerf
b. H. Edward Roberts
c. Chuck Peddle
d. Adam Osborne

Ans - a
.............................................

In respect of Ethemet, which one of the following is NOT correct?

a. According to Ethernet, network contains both medium access layer (MAC) and physical layer
b. In MAC layer, for collision control IEEE 802.3 uses CSMA/CD
c. According to CSMA schemes, that there is predictable or scheduled time for any station to transmit
d. In IEEE 802.3 connections between nodes and infrastructure devices are made using copper or optical
fiber cables.

Ans - c
.............................................

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Which organisation has developed the Advanced Research Projects Agency Network (ARPANET)?

a. UK Department of Defense
b. American Astronomical Society
c. National Aeronautics and Space Administration
d. United States Department of Defense

Ans - d
.............................................

Which one is a loopback ip address?

a. 255.255.255.0
b. 127.0.0.1
c. 10.10.10.1
d. 192.168.1.1

Ans - b
.............................................

Which protocol is used to assign IP address automatically?

a. WINS
b. SMTP
c. DHCP
d. NetBIOS

Ans - c
.............................................

What is the port number of FTP?

a. 17
b. 21
c. 23
d. 25

Ans - b
.............................................

Which of the following is not a function of the network layer?

a. Connectionless communication
b. Host addressing
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c. Message forwarding
d. Convert data bits into frames

Ans - d
.............................................

Which operating system is developed and used by Apple Inc?

a. Windows
b. Android
c. iOS
d. UNIX

Ans - c
.............................................

Linus Torvalds develop which operating system?

a. Windows
b. Mac OS
c. UNIX
d. Linux

Ans - d
.............................................

Which one is the first search engine in internet?

a. Google
b. Archie
c. Altavista
d. WAIS

Ans - b
.............................................

Number of bit used by the IPv6 address ......

a. 32 bit
b. 64 bit
c. 128 bit
d. 256 bit

Ans - c
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What is the maximum speed of fast ethernet?

a. 1 Mbps
b. 10 Mbps
c. 100 Mbps
d. 1000 Mbps

Ans - c
.............................................

The TCP and UDP protocol works in which layer of the OSI Model ......

a. Transport
b. Session
c. Network
d. Application

Ans - a
.............................................

The inter connectivity of Computers to a common server within a small area is known as ......

a. LAN
b. WAN
c. MAN
d. SWAN

Ans - a
.............................................

In respect of TCP/IP, which one of the following is NOT correct?

a. The Internet protocol suite is commonly known as TCP/IP


b. The Link Layer provides process-to-process data exchange for applications
c. The internet layer provides inter newvorking between independent networks
d. The transport layer handles host-to-host communication

Ans - b
.............................................

Which one is the first web browser invented in 1990?

a. Internet Explorer
b. Mosaic
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c. Mozilla
d. Nexus

Ans - d
.............................................

Which of the following programming language is used to create programs like applets?

a. COBOL
b. C Language
c. Java
d. BASIC

Ans - c
.............................................

First computer virus is known as ......

a. Rabbit
b. Creeper Virus
c. Elk Cloner
d. SCA Virus

Ans - b
.............................................

Which one programming language is exclusively used for artificial intelligence?

a. C
b. Java
c. J2EE
d. Prolog

Ans - d
.............................................

The "folders" in an operating system are based on ...... structure

a. Doubly linked
b. Queue
c. Inverted tree
d. Graph

Ans - c
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What is a hyperlink?

a. It is used to save the web site


b. It is used to link web pages
c. It is a link which is hypersensitive to user
d. None of the above

Ans - b
.............................................

Which of the following is not a component in multimedia?

a. Audio
b. Video
c. Data
d. Pen drive

Ans - d
.............................................

Which of the following devices can be used to connect a computer to the Internet through a telephone
line?

a. Modem
b. Hub
c. Extension Board
d. Switch

Ans - a
.............................................

Which of the following does not work on the principles of magnetization?

a. Hard Disk Drive


b. Floppy Disk Drive
c. Magnetic Tape
d. Pen Drive

Ans - d
.............................................

Internet is an exmple of ......

a. Local Area Network


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b. Metropolitan Area Network


c. Wide Area Network
d. Storage Network

Ans - c
.............................................

How many numbers of home pages a web site can contain?

a. One
b. As many as one would like to have
c. Depends upon the size of the website
d. Depends upon the size of contents

Ans - a
.............................................

Which of the following is not the function of an Operating System?

a. Memory Management
b. Input/Output Management
c. Job Scheduling
d. Database Management

Ans - d
.............................................

Which one is an example of Exterior Gateway Protocol?

a. OSPF
b. RIP
c. IS-IS
d. BGP

Ans - d
.............................................

Which protocol is used by the Ping command to send echo request packets between hosts in a network?

a. Internet Protocol (IP)


b. Internet Group Management Protocol (IGMP)
c. Internet Control Message Protocol (ICMP)
d. Explicit Congestion Notification (ECN)

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Ans - c
.............................................

Which one is a connection-oriented protocol?

a. User Datagram Protocol (UDP)


b. Transmission Control Protocol (TCP)
c. Internet Control Message Protocol (ICMP)
d. Internetwork Packet Exchange (IPX)

Ans - b
.............................................

In which layer of the OSI model, NetBIOS services functions?

a. Session layer
b. Application layer
c. Transport layer
d. Physical layer

Ans - a
.............................................

IPv6 uses ...... bit address

a. 32
b. 64
c. 128
d. 132

Ans - c
.............................................

What is the proper termination rate for UTP cables?

a. 80 ohms
b. 100 ohms
c. 110 ohms
d. 120 ohms

Ans - b
.............................................

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In respect of LANs-which one of the following is NOT correct?

a. A LAN is a privately owned network that operates within and nearby a single building
b. Compared to wireless networks, wired LANs provide faster speed and better security
c. Different LANs can be connected with a device called Ethernet card
d. LANs can transmit data at a rate upto 10 Gbps

Ans - c
.............................................

System software is an interface between ......

a. Hardware and Application Software


b. Application software and User
c. RAM and ROM
d. CPU and UPS

Ans - a
.............................................

The speed of operations of cache memory used in computers is slower than that of ......

a. RAM
b. ROM
c. HDD
d. Registers in CPU

Ans - d
.............................................

A compiler is a ......

a. A combination of computer hardware


b. A software utility that translates a program written in machine language into high level language
c. A software utility that translates a program written in high language into machine level language
d. A combination of computer hardware and software

Ans - c
.............................................

The full form of BCD is ......

a. Bit Coded Decimal


b. Binary Coded Decimal
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c. Bit Coded Digit


d. Binary Coded Digit

Ans - b
.............................................

Instructions and memory addresses in the RAM of a computer are stored using ......

a. Binary Digits
b. Decimal Digits
c. Octal Digits
d. Parity Bits

Ans - a
.............................................

A computer on Internet is uniquely identified by ......

a. Memory address
b. E-mail address
c. IP address
d. Virtual address

Ans - c
.............................................

Firewall in computer is used for ......

a. Security
b. Data Transmission
c. Authentication
d. Monitoring

Ans - a
.............................................

A dual layer Blue-ray Disc can store data upto ......

a. 20GB
b. 35 GB
c. 12 GB
d. 50 GB

Ans - d
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Which of the following is not an operating system?

a. DOS
b. Mac
c. C
d. Linux

Ans - c
.............................................

Which of the following is not a database management software?

a. MySQL
b. Oracle
c. Sybase
d. COBOL

Ans - d
.............................................

Which one is a Class C subnet mask?

a. 255.0.0.0
b. 255.255.0.0
c. 255.255.255.0
d. None of the Above

Ans - c
.............................................

Which one is a link state routing protocol?

a. RIP
b. IGRP
c. EIGRP
d. OSPF

Ans - d
.............................................

What is the abbreviation of DoS?

a. Denial-of-Service
b. Degradation-of-Service
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c. Denial-of-System
d. Degradation-of-System

Ans - a
.............................................

Number of layers in the OSI (Open Systems Interconnection) Model ......

a. 9
b. 3
c. 7
d. 11

Ans - c
.............................................

1024 bit is equal to how many byte ......

a. 1 Byte
b. 128 Byte
c. 32 Byte
d. 64 Byte

Ans - b
.............................................

Who programmed the first computer game 'Spacewar!' in 1962?

a. Steave Russell
b. Konard Zuse
c. Alan Emtage
d. Tim Berners-Lee

Ans - a
.............................................

Who is known as the father of super computing?

a. David J. Brown
b. Gene Amdahl
c. Adam Dunkels
d. Seymour Cray

Ans - d
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Who created the C programming Language?

a. Ken Thompson
b. Dennis Ritchie
c. Robin Milner
d. Frieder Nake

Ans - b
.............................................

When NASSCOM (National Association of Software and Services Companies) was eastablished?

a. 1988
b. 1997
c. 1993
d. 1882

Ans - a
.............................................

Who is known as the father of internet?

a. Alan Perlis
b. Jean E. Sammet
c. Vint Cerf
d. Steve Lawrence

Ans - c
.............................................

Which one is the first high level programming language?

a. C
b. COBOL
c. FORTRAN
d. C++

Ans - c
.............................................

In Routing Information protocol (RIP), maximum number of routers that supports in a network is ......

a. 12 Routers
b. 15 Routers
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c. 18 Routers
d. 21 Routers

Ans - b
.............................................

What is the administrative distance in OSPF?

a. 90
b. 100
c. 110
d. 120

Ans - c
.............................................

Which one is the first word processor application?

a. MS Word
b. Apple i Work
c. Sun StarOffice
d. WordStar

Ans - d
.............................................

Which one is the current fastest Supercomputer in India?

a. Aaditya
b. SAGA-220
c. SahasraT
d. HP Apollo 6000

Ans - c
.............................................

India's first Super Computer PARAM 8000 was installed in ......

a. 1988
b. 1991
c. 1995
d. 1982

Ans - b
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In computer world, Trojan refer to ......

a. Virus
b. Malware
c. Worm
d. Spyware

Ans - b
.............................................

Which one of the followings is a programming language?

a. HTTP
b. HTML
c. HPML
d. FTP

Ans - c
.............................................

Which protocol is used to received e-mail?

a. SMTP
b. POP3
c. HTTP
d. FTP

Ans - b
.............................................

Which protocol is used to send e-mail?

a. HTTP
b. POP3
c. SMTP
d. SSH

Ans - c
.............................................

Which computer program converts assembly language to machine language?

a. Interpreter
b. Compiler
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c. Assembler
d. Comparator

Ans - c
.............................................

In which year '@' sign was first chosen for its use in e-mail address?

a. 1976
b. 1980
c. 1977
d. 1972

Ans - d
.............................................

Which one is the latest one from PARAM SuperSries computers?

a. PARAM Yuva II
b. PARAM 10000
c. PARAM Padma
d. PARAMnet

Ans - a
.............................................

Who is also know as the father of Indian Supercomputing?

a. Ragunath Mashelkar
b. Vijay Bhatkar
c. Jayant Narlikar
d. Nandan Nilekani

Ans - b
.............................................

A folder in windows computer can't be made with the name ......

a. can
b. con
c. mak
d. make

Ans - b
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A computer use which type of number system to calculate and to store data......

a. decimal
b. octal
c. binary
d. hexadecimal

Ans - c
.............................................

What is the extension type of the excel 2007 files?

a. .xls
b. .xlsx
c. .xsl
d. None of the above

Ans - b
.............................................

The basic units of a excel spreedsheet where we enter data is called ......

a. Tab
b. Box
c. Cell
d. None of the above

Ans - c
.............................................

The maximum number of rows supported by Excel 2003 spreadsheet is ......

a. 10,000
b. 35,356
c. 55,782
d. 65,536

Ans - d
.............................................

Who developed Java Programming Language?

a. James Gosling
b. Douglas Engelbart
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c. Edmund M. Clarke
d. James D. Foley

Ans - a
.............................................

Which one is volatile memory in a computer system?

a. HardDisk
b. RAM
c. ROM
d. Optical Drive

Ans - b
.............................................

One Terabyte (1 TB) is equal to ......

a. 1028 GB
b. 1012GB
c. 1000 GB
d. 1024 GB

Ans - d
.............................................

An ATM cell is ...... bytes long

a. 5
b. 32
c. 48
d. 53

Ans - d
.............................................

Which of the following functionality does not belong to Network layer?

a. Internetworking
b. Host to host delivery of packets
c. Routing
d. Access control

Ans - d
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What is the abbreviation of IGP?

a. Internet Gateway Protocol


b. Interior Gateway Protocol
c. Intranet Gateway Protocol
d. International Gateway Protocol

Ans - b
.............................................

Which of the following is false, with regard to TCP/UDP?

a. TCP is connection oriented, but UDP is a connectionless service


b. TCP provides a reliable service, but UDP provides an unreliable
c. TCP and UDP both are connectionless as well as reliable
d. None of the above

Ans - c
.............................................

Who first developed QWERTY keyboard used in computers and phones?

a. Raphael Finkel
b. Wim Ebbinkhuijsen
c. Shafi Goldwasser
d. Christopher Latham Sholes

Ans - d
.............................................

Mac Operating System is developed by which company ......

a. IBM
b. Apple
c. Microsoft
d. Samsung

Ans - b
.............................................

Where is the headquter of Microsoft office located?

a. Texas
b. NewYork
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c. California
d. Washington

Ans - d
.............................................

.gif is an extension of ......

a. Image file
b. Video file
c. Audio file
d. Word file

Ans - a
.............................................

Which one is the first fully supported 64-bit operating system?

a. Windows Vista
b. Mac
c. Linux
d. Windows XP

Ans - c
.............................................

Computer Hard Disk was first introduced in 1956 by ......

a. Dell
b. Apple
c. Microsoft
d. IBM

Ans - d
.............................................

Which of the following is not a web browser?

a. MOSAIC
b. WWW
c. Facebook
d. Netscape navigator

Ans - c
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Which function key needs to be press during reboot to enter in Safe Mode of a Windows machine?

a. F8
b. F2
c. F1
d. F9

Ans - a
.............................................

'Linux' is an example of ......

a. Software
b. Application
c. Operating System
d. Browser

Ans - c
.............................................

Which key combination is used to permantly delete a file or folder?

a. Shift+delete
b. Alt+delete
c. CTRL+delete
d. Delete

Ans - a
.............................................

Which company bought the popular video teleconferencing software 'Skype'?

a. Google
b. Accenture
c. Oracle
d. Microsoft

Ans - d
.............................................

Mark Zuckerberg is the owner of ......

a. Facebook
b. Google
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c. Linux
d. Linkedln

Ans - a
.............................................

In which year, the Microsoft company was founded?

a. 1972
b. 1975
c. 1980
d. 1984

Ans - b
.............................................

The address resolution Protocol (ARP) is used to ......

a. Find the IP address corresponding to MAC address


b. Find the port address corresponding to an IP address
c. Find the MAC address corresponding to an IP address
d. Find the IP address from the DNS

Ans - c
.............................................

Which of the following cables provides highest bandwidth and faster transmission rate?

a. Fibre optic cable


b. Coaxial cable
c. UTP cable
d. Twisted pair cable

Ans - a
.............................................

What is the maximum length of the header in the TCP segment and IP datagram?

a. 20 bytes
b. 36 bytes
c. 60 bytes
d. 64 bytes

Ans - c
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The main page of a Web site is known as ......

a. Home page
b. Book mark page
c. Content page
d. Navigator page

Ans - a
.............................................

Who is known as the founder of IBM Company?

a. Steve Jobs
b. Thomas J. Watson
c. Nolan Bushnell
d. Alan Turing

Ans - b
.............................................

What is the full form of PDF?

a. Printed Document Format


b. Public Document Format
c. Portable Document Format
d. Published Document Format

Ans - c
.............................................

The Simplest CPU scheduling algorithm is ......

a. Multilevel Scheduling algorithm


b. FCFS Scheduling algorithm
c. SJF Scheduling algorithm
d. Round-robin scheduling algorithm

Ans - b
.............................................

Microsoft Office's personal information manager is ......

a. Outlook
b. Internet Explorer
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c. Organizer
d. Access

Ans - a
.............................................

Which of the following is not used as secondary storage?

a. Semiconductor memory
b. Magnetic disk
c. Magnetic drum
d. Magnetic tape

Ans - b
.............................................

Binary system uses the power of ......

a. 2
b. 4
c. 8
d. 16

Ans - a
.............................................

Which of the following is not a search engine?

a. Google
b. Yahoo
c. Firefox Mozilla
d. Altavista

Ans - c
.............................................

A ...... is a collection of spreadsheet pages

a. Workbook
b. Artbook
c. Worksheet
d. Documents

Ans - c
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A hyperlink means ......

a. text connected to page


b. plain text
c. coloured text
d. None of the above

Ans - a
.............................................

Which is an Input device?

a. Monitor
b. Printer
c. Mouse
d. None of the above

Ans - c
.............................................

Which one is an example of connectionless protocols?

a. TCP
b. IPX/SPX
c. Frame Relay
d. UDP

Ans - d
.............................................

A common boundary between two computer systems is known as ......

a. Intradiction
b. Surface
c. Interface
d. None of the above

Ans - c
.............................................

Which one of the following is not a computer language?

a. BASIC
b. LOTUS
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c. C++
d. JAVA

Ans - b
.............................................

Which one is used for making presentation file from Microsoft Office package?

a. MS Outlook
b. MS Excel
c. MS Word
d. MS Powerpoint

Ans - d
.............................................

Network Interface Card (NIC) is generally used for ......

a. Connectivity
b. Programming
c. Printing
d. None of the above

Ans - a
.............................................

Total number of pins in a traditional parallel port is ......

a. 5
b. 14
c. 25
d. 27

Ans - c
.............................................

Which web browser is developed by the Google?

a. IE
b. FireFox
c. Safri
d. Chrome

Ans - d
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The maximum number of rows supported by Excel 2007 spreadsheet is ......

a. 9,68,576
b. 12,15,857
c. 13,42,554
d. 10,48,576

Ans - d
.............................................

Which one is a 'text editor' for Microsoft Windows?

a. MS Word
b. Ms Excel
c. WordPad
d. Notepad

Ans - d
.............................................

Which one is the default 'Word Processor' for Microsoft Windows?

a. MS Word
b. Ms Paint
c. WordPad
d. Notepad

Ans - c
.............................................

What is the maximum size of a word document created?

a. 1 MB
b. 32 MB
c. 16MB
d. 999KB

Ans - b
.............................................

What is the maximum number of Primary Partitions that can be created on a Hard-disk?

a. 2
b. 3
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c. 4
d. 1

Ans - c
.............................................

How many layers in the TCP/IP protocol layers?

a. 7
b. 5
c. 4
d. 11

Ans - c
.............................................

What is the binary value of 'A'?

a. 01000100
b. 11000001
c. 01100001
d. 01000001

Ans - d
.............................................

Which key combination is used to minimize all open windows and displays in the screen?

a. Alt+M
b. Shift+M
c. Windows Key+D
d. CTRL+D

Ans - c
.............................................

How many users can access a share folder simultaneously from a Windows XP machine?

a. 20
b. 10
c. 15
d. Unlimited

Ans - b
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How many users can access a share folder simultaneously from a Windows 7 machine?

a. 10
b. 15
c. 20
d. 50

Ans - c
.............................................

Which key combination is used to close a open application in Windows machine?

a. Alt+F8
b. CTRL+X
c. Alt+F4
d. Shift+P

Ans - c
.............................................

Total number of function keys in a computer keyboard ......

a. 10
b. 12
c. 14
d. 8

Ans - b
.............................................

Which one is the latest release of Windows Client Operating System?

a. Windows XP
b. Windows 7
c. Windows 8
d. Windows 10

Ans - d
.............................................

Which web browser is provided default with a Windows machine?

a. Opera
b. IE
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c. Chrome
d. Mosaic

Ans - b
.............................................

Which company first developed the Java programming language?

a. Microsoft
b. Google
c. Sun Microsystems
d. IBM

Ans - c
.............................................

Which of the following uses UDP as the transport protocol?

a. HTTP
b. SMTP
c. DNS
d. Telnet

Ans - c
.............................................

End to end connectivity is provided from host to host in the ......

a. Network layer
b. Transport layer
c. Session layer
d. Data link layer

Ans - b
.............................................

The default page size for word document is ......

a. Letter
b. Legal
c. A4
d. A3

Ans - c
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Which of the following device is used for controlling network security and access rules?

a. Modem
b. Switch
c. Routers
d. Firewalls

Ans - d
.............................................

What is the abbreviation of TDM?

a. Table Division Multiplexing


b. Time Divider Multiplyer
c. Time Division Multiplexing
d. None of the above

Ans - c
.............................................

In which layer of the OSI model framing of data packets takes place?

a. Presentation layer
b. Data link layer
c. Network layer
d. Transport layer

Ans - b
.............................................

...... folder contains the recently viewed Web pages content

a. Explorer
b. History
c. Windows
d. Temporary Internet Files

Ans - d
.............................................

The GUI means ......

a. General User Interaction


b. Graphical User Interface
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c. Guided User Interface


d. General User Interface

Ans - b
.............................................

Total number of pins in a serial port is ......

a. 5
b. 7
c. 9
d. 15

Ans - c
.............................................

What does the letter "S" stand for in the Web terminology "HTTPS"?

a. Safe
b. Secure
c. Short
d. Shorter

Ans - b
.............................................

Which one is the default extention of 2007 office word document?

a. .doc
b. .docx
c. .xls
d. .pdf

Ans - b
.............................................

Which one is not a part of a computer device or system?

a. Mother Board
b. CPU
c. Keyboard
d. Scanner

Ans - d
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Who is the founder of Bluetooth?

a. Ericsson
b. IBM
c. Apple
d. Dell

Ans - a
.............................................

When a computer is turned on, a special type of absolute loader is executed known as ......

a. Compile and Go' Loader


b. PreBoot Loader
c. Relating Loader
d. Bootstrap Loader

Ans - d
.............................................

Which one is a direct entry input device?

a. Key-to-doskette
b. Mouse
c. Punched card
d. Computer Terminal

Ans - b
.............................................

Which mobile company first introduced the Emoji internationally on their mobile devices?

a. Apple
b. Samsung
c. Motorola
d. Blackberry

Ans - a
.............................................

Encryption and decryption of data is performed in ......

a. Presentation layer
b. Physical layer
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c. Data link layer


d. Session layer

Ans - a
.............................................

Computers in a networking system is known as the ......

a. Hubs
b. Nodes
c. Workstations
d. Systems

Ans - b
.............................................

Which one IP address cannot be assign to a computer system in a network?

a. 192.168.1.1
b. 127.0.0.1
c. 192.1.1.27
d. None of the above

Ans - b
.............................................

ORACLE is a ......

a. Operating System
b. RDBMS
c. Interpreter
d. Compiler

Ans - b
.............................................

Repeaters function in the ...... layer

a. Physical
b. Data Link
c. Network
d. Presentation

Ans - a
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The type of computers which can executes millions of instruction and billions of data per second is
known as ......

a. Laptop
b. Mini Computer
c. Mainframe Computer
d. Personal Computer

Ans - c
.............................................

The maximum speed at which the data can be transmitted on each channel of a standard PCM stream is
......

a. 64 Kbps
b. 128 Kbps
c. 1 Mbps
d. 4 Mbps

Ans - a
.............................................

Moving processes from the main memory to disk is called ......

a. Scheduling
b. Catching
c. Swapping
d. Spooling

Ans - c
.............................................

Basic Interface in ISDN refers to the transmission speed of ......

a. 64 Kbps
b. 128 Kbps
c. 144 Kbps
d. 1.54 Mbps

Ans - c
.............................................

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What is the port number of POP3?

a. 21
b. 58
c. 80
d. 110

Ans - d
.............................................

What is the port number of SMTP?

a. 25
b. 28
c. 30
d. 52

Ans - a
.............................................

IC chips for computer are usually made of ......

a. Silver
b. Aluminium
c. Copper
d. Silicon

Ans - d
.............................................

The formula in Excel are made of ......

a. Arithmetical operators and functions


b. Only functions
c. Only arithmetic operators
d. Only symbols

Ans - a
.............................................

Which one of the following is not a special program in MS-Office?

a. Office Art
b. Clip Art
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c. Word Art
d. Paint Art

Ans - d
.............................................

Which type of files cannot be navigated using Clip Art browser?

a. AVI
b. BMP
c. WAV
d. MP3

Ans - d
.............................................

A connection from one HTML to another HTML document is called ......

a. Hyper Link
b. Connecting Link
c. Icon
d. All of these

Ans - a
.............................................

From which toolbar can we change chart type?

a. Formatting toolbar
b. Chart toolbar
c. Formula bar
d. Clipboard bar

Ans - b
.............................................

Which one of the following is the founder of ‘Wikileaks’?

a. Evans Williams
b. Jack Dorsey
c. Julian Assange
d. Noah Glass

Ans - c
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Which one is the full form of .pst?

a. Portable Storage Table


b. Personal System Table
c. Personal Storage Table
d. Portable System Table

Ans - c
.............................................

The comprehensive software system that builds, maintains and provides access to a database is ......

a. CPU
b. DASD
c. CAI
d. DBMS

Ans - d
.............................................

ASCII has how many codes ......

a. 64
b. 128
c. 256
d. 382

Ans - b
.............................................

What is the limit of characters for a tweet on Twitter?

a. 110
b. 120
c. 140
d. 150

Ans - c
.............................................

In a personal computer with the Windows Operating System, Ctrl-Alt-Delete is the combination of
keyboard keys that the computer user can press at the same time for ......

a. Terminating an application task


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b. Rebooting the Operating System


c. Setting the pixels and brightness of the screen
d. Both a and b above

Ans - d
.............................................

Which one of the following represents the binary equivalent of the decimal number 23?

a. 01011
b. 10111
c. 10011
d. 11011

Ans - b
.............................................

In context of MS-Word let a letter of common contents is to be sent to 100 recipients. If address of
individual recipient is to be added in each letter, we will use ......

a. Embedding
b. Mail-Merge
c. Letters Code
d. Hyperlink

Ans - b
.............................................

The hardware address or MAC address is a ...... byte hexadecimal number

a. 6 byte
b. 8 byte
c. 12 byte
d. 16 byte

Ans - c
.............................................

The IPv4 Addressing system is divided into how many classes of IP Addresses ......

a. 2 classes
b. 3 classes
c. 4 classes
d. 5 classes
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Ans - d
.............................................

You can activate a "cell" in MS-Excel by ......

a. Pressing the Tab Key


b. Clicking the Cell
c. Pressing an Arrow Key
d. All of these

Ans - d
.............................................

In currently open PowerPoint presentation, a new slide is inserted using shortcut key ......

a. Ctrl + N
b. Ctrl + S
c. Ctrl + M
d. Shift + N

Ans - c
.............................................

Box that identifies the patterns and colours that are assigned to the data series or categories in a chart
created in MS-Excel is called ......

a. Legend
b. Chart area
c. Data label
d. Plot area

Ans - a
.............................................

MS-Excel function to return the accrued interest for a security that pays interest at maturity is ......

a. DDB
b. ACCRINTM
c. INT_ACCRUED
d. MINTACCR

Ans - b
.............................................

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Which of the following is not valid data type in MS-Excel?

a. Number
b. Character
c. Label
d. Date/Time

Ans - b
.............................................

What is the intersection of a column and row on a worksheet called?

a. Column
b. Value
c. Address
d. Cell

Ans - d
.............................................

Generally, which language is used to construct World Wide Web pages?

a. URL
b. IRC
c. NIH
d. HTML

Ans - d
.............................................

USB Port stands for ......

a. United Serial Bus Port


b. Universal Serial Bus Port
c. Universal Sequential Bus Port
d. Universal Serial BIOS Port

Ans - b
.............................................

In context of Computers, FAT stands for ......

a. Folder Access Table


b. File Access Table
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c. File Allocation Table


d. Folder Allocation Table

Ans - c
.............................................

MS Word is an example of ......

a. Operating System
b. Processing Device
c. Application Software
d. Input Device

Ans - c
.............................................

Which of the following is not a mandatory component of a URL?

a. Resource Path
b. Protocol
c. Port Number
d. None of these

Ans - d
.............................................

The ...... lists the location of the files on the disk

a. FAT
b. Boot sector
c. Data area
d. Root Folder

Ans - a
.............................................

Where are cookies stored?

a. On the client
b. In HTML
c. In web.xml
d. None of these

Ans - a
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To add an internal card to a computer, it must have an open ......

a. USB Port
b. Expansion slot
c. Bus
d. Bay

Ans - b
.............................................

The ...... interface transmits one bit at a time

a. Parallel
b. SCSI
c. Serial
d. Fiber

Ans - c
.............................................

Which layer of the OSI model provides tranlation of data?

a. Application
b. Presentation
c. Session
d. Transport

Ans - b
.............................................

Total number of Host address available in a class B network ......

a. 254
b. 5684
c. 36664
d. 65534

Ans - d
.............................................

Connection or link to other documents or Web Pages that contain related information is called ......

a. Dial-up
b. Electronic Commerce
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c. Hyperlink
d. E-cash

Ans - c
.............................................

Who is known as the Father of SMS?

a. Samir Bhatia
b. Anuj Gupta
c. Matti Makkonen
d. Thomas Kurian

Ans - c
.............................................

'IoT' refers to ......

a. Internet of Things
b. Intranet of Teleservices
c. International Organisation of Teleservices
d. Internet Organisation of Telecommunication

Ans - a
.............................................

A packet of information that travels between a browser and the web server is known as ......

a. Malware
b. Adware
c. Spyware
d. Cookie

Ans - d
.............................................

The device used by Banks to automatically read those special numbers on the bottom of cheques is ......

a. MICR
b. OMR
c. UPC
d. UDIC

Ans - a
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When a computer suddenly stops working, it is said to be ......

a. Crashed
b. Bugged
c. Hanged
d. Held up

Ans - c
.............................................

A computer cannot "boot" if it does not have the ......

a. Compiler
b. Loader
c. Assembler
d. Operating System

Ans - d
.............................................

A compiler that automatically detects parallelisms is known as ......

a. Optimising compiler
b. Run-time compiler
c. Interpreter
d. None of the above

Ans - a
.............................................

The information transfer between CPU and cache is in terms of ......

a. Bytes
b. Bits
c. Words
d. None of the above

Ans - c
.............................................

Magnetic disc is an example of ......

a. Online storage
b. Offline storage
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