BSES Yamuna Power Limited

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EBILL Customer Due Date¼ns; frfFk½ :

Bill of Supply for Electricity 23-07-2021
Name : Ms. HEM LATA SHARMA
1.00 (kW) CA No. : 101368336
Energisation Date : 16-03-2009
Billing Address : PHOOL CHAND 5/21 KHN 73 GNO 7 X BLOCK Meter Type : 1PSK
BRAHAMPURI DELHI DELHI 110053 0.66 (kW) Supply Type : LT
1.000 Bill No. : 102374339986
YVRPR385S1 Bill Basis : Actual
BPX524911A0AC O.D. No. : Y/21/11245675039
Mobile / Tel. No. : 9891721133
CCTV Tagged : No
Email ID : sharma.ibn7@[Link] 23 Street Light Tagged : No
District / Division : Yamuna Vihar Domestic [ Residential ] Wi-Fi Tagged : No
Meter Reading Status : DL
Bill Month : JUL-21
Customer Care Centre No.¼xzkgd lsok dsUnz dk uacj½ 011-39999808
Bill Date : 08-07-2021
19122
Meter No. Unit Billed Consumption (Current) Billed Consumption (Previous) Multiplication Current Consumption¼orZeku [kir½
¼ehVj la-½ ¼;wfuV½ Date of Meter Reading Reading Date of Meter Reading Reading Factor Days Unit
¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼[Link]½ ¼fnu½ ¼;wfuV½
12897205 KWH 07-07-2021 14593.00 08-06-2021 14367.00 1.00 29 226.00
12897205 KW 07-07-2021 0.66 08-06-2021 1.00 0.66
Keep your CA No. ready with you while calling BSES Helpline
¼ch,lbZ,l dh gsYiykbZu is dkWy djrs oDr viuk lh, uEcj lkFk esa j[ksa½

Billing Details ¼fcy dk fooj.k½

Current Period Charges ¼orZeku 09-06-2021 07-07-2021
vof/k dk ‘kqYd½ (________to_________)
Fixed Consumption Energy Slabwise Energy Charge Slab-wise Power Purchase Time of Day (TOD) Charge Surcharge @ 8% Electricity Tax @ 5% on Energy Total Amount
Adjustment Charge on (Energy Charge + charges and the Energy charge
Charge=“A” Measured Units ¼LySc vkËkkfjr fo|qr ‘kqYd½ ¼LySc vk/kkfjr fo|qr Ø; leatu ‘kqYd½ VkWbe vkWQ Ms ¼VhvksMh½ ‘kqYd Component of PPAC, RA Surcharge, (J = A+B+C+D+E+
Fixed Charge - Rebate)
During Consumed / TOD Surcharge / Rebate = “H” F+G+H+I)
` Units Amount = “B” PPAC % PPAC TOD % TOD Surcharge/ = “E”
Billed ` `
¼LFkk;h ‘kqYd½ ¼[kir vof/k eki½ ¼[kir @fcy esa Rate ` on B Amount = “C” on “B” Rebate Amount = “D” ¼fo|qr 'kqYd + LFkk;h 'kqYd ¼fo|qr dj @5% ÅtkZ ‘kqYd vkSj
` ¼ B ij ihih,lh ` ` ihih,lh] vkj, ljpktZ] VhvksMh ¼dqy jkf'k½
¼jkf’k½
‘kkfey fo|qr ;wfuV½ ¼;wfuV nj½ izfr’kr½ ¼ihih,lh jkf’k½
¼ B ij VhvksMh
VhvksMh vf/kHkkj@NwV jkf’k - NwV] ij 8% vf/kHkkj½ vf/kHkkj@NwV dk ÅtkZ izHkkj ?kVd½
izfr’kr½
19.19 192.00 3.00 576.00 13.50 77.76 59.86 44.29 990.76
0.96 Mth(s) 34.00 4.50 153.00 13.50 20.66 Pension Surcharge @ 5% on
(Energy Charges + Fixed
Charge - Rebate) =

37.41
TCS Amount "I"
2.59 Base Amt. Surcharge

CCTV Units
0.00 CCTV Bill Amount
Street Light Units 0.00
Street Light Points
(W)
Wi-Fi Units 10W 20W 40W

226 729.00 98.42

Past Dues / Refunds / Subsidy ¼fiNyk cdk;k@okilh@lfClMh½
Arrears / Refunds ¼cdk;k@okilh½ Late Payment Other Charges, Total Charges Rebate / Subsidy* Net Amount
Amount Period to which it relates Surcharge (LPSC) if any* Payable ¼NwV@lfClMh½ Payable
¼jkf’k½ ¼ftl vof/k ls lac) gS½ ¼nsjh ls Hkqxrku ij vf/kHkkj½ ¼vU; ‘kqYd] ;fn gks rks½ ¼dqy ns; ‘kqYd½ ¼dqy ns; jkf’k½
(50.95) 939.81 /(767.31) 172.50
Amount not immediately payable, if any.
¼jkf’k tks rqjar ns; ugha gS] ;fn gks rks½
BG Security Deposit ` Bill Amount Payable
` BG Expiry Date ¼fcy ns; jkf’k½
Service line cum Development Charges paid
` 3000.00 ` 170.00
SLCC 2299\4639

¼Hkqxrku fd;k x;k lfoZlykbZu ,oa MsOyiesaV ‘kqYd½ Cash Security Deposit ` 600.00
Interest accrued for FY___________, 2020-21 already adjusted in bill No. (46.50) Due Date of Payment
102164441670 18-03-2021 08-04-2021 ¼Hkqxrku ns; frfFk½ 23-07-2021
____________(generated for the period__________to______________)
If payment is made after the due date, LPSC
SLCC 2299\4639

2021-22
Interest for FY__________ 2022-23
will be adjusted in your first bill to be generated in FY____________ for the delay, shall be charged in the next bill.
¼fu;r frfFk ds ckn Hkqxrku djus ij bl foyac
gsrq vxys fcy esa ,yih,llh tksM+ fn;k tk,xk-½
Last payment ` 120.00 ____________. Payment accounted upto 05-07-2021
__________received on 20-10-2020 __________.
The connection shall be liable for disconnection on non-payment of all dues (including arrears
of previous bill(s) by due date, after notice as per Section 56(1) of the Electricity Act, 2003. ¼vPNs Hkfo"; ds fy, fo|qr okgu dh rjQ cnyko djsa½
IMPORTANT MESSAGE ¼[Link] lwpuk½
GoNCTD vide Order No. F.11(111)/2012/Power/Vol-III/1417-1427 dated 20.04.2020 has extended subsidy to domestic consumers w.e.f. 01.04.2020 of entire bill amount upto 200
Units/month. Slab 201-400 Units/month will get subsidy upto Rs.800/[Link] subsidy for consumption above 400 Units/month. Power Purchase Adjustment Charge (PPAC) @
13.50% has been levied on energy & fixed charge w.e.f 15.05.2021. CCTV Bill amount include Energy,RA,PPAC,PTC and Electricity Tax on CCTV consumption. In case any variation
in SLD charges noted, consumer may visit divisional office for requisite correction. Pension Surcharge @ 5.00% has been levied on energy & fixed charge w.e.f. 01.09.2020. The
amount of Security Deposit against your connection is mentioned herewith under the heading "Security Deposit with DISCOM". Please check this amount and report any
discrepancy by furnishing documentary proof in that regard available with you, at the customer care centre of respective division office. Anyone t
(This bill is computer generated, hence does not require any signature.)
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ELECTRICITY BILL

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BYPL CA No. 101368336

Write your telephone number on backside of the cheque.

170.00 JUL-21
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2300Y101368336000000017000202107230000000000
 Tariff structure
Revised Energy Charges Applicable From 01 September, 2020
Energy Charge Energy Charge

Fixed/Demand Charge Energy Charge Fixed/Demand Charge Energy Charge

Categories Description Load(kW) (`/month) 0 - 200 Units 201 - 400 Units 401-800 Units 801-1200 Units Above 1200 Units Categories Description (`/month)

Domestic Individual connections: Upto 2kW 20/kW/mth Agriculture Agriculture 125/kW/mth ` 1.50/kWh

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Bk
Domestic Light / Mixed Domestic Power, >2kW to 5kW 50/kW/mth
>5kW to 15kW 100/kW/mth ` 3.00 ` 4.50 ` 6.50 ` 7.00 ` 8.00 Mushroom Mushroom Cultivation upto 100 kW 200/kW/mth ` 3.50/kWh
Farm House upto 21kW 200/kW/mth
>15kW to 25kW
250/kW/mth
Public Utility Delhi Jal Board, DMRC, Public Lighting etc. 250/kVA/mth ` 6.25/kVAh
>25kW
Single point supply at 11kV for Delhi International Airport Limited (DIAL) 250/kVA/mth ` 7.75/kVAh
GHS - Domestic Lighting / Fan and Power 150/kW/mth ` 4.50/kWh
Advertisements and Hoardings 250/kVA/mth ` 8.50/kVAh
Non-Domestic
Shopkeepers Upto 3kVA
250 kVA/mth ` 6.00/kVAh LT ` 4.50/kWh
Charging Stations for E-Rickshaw/
Other Non-Domestic >3kVA ` 8.50/kVAh

2300Y101368336000000017000202107230000000000
E-Vehicle on Single Point Delivery ` 4.00/kVAh
Industrial Industrial 250/kVA/mth ` 7.75/kVAh HT

Schedule of Time of Day (TOD) Tariff

Month Peak hours Surcharge on Energy Charges Off-Peak hours Rebate on Energy Charges
Disclaimer- This electricity bill is only for electricity
1400-1700 hrs supply to the premises occupied by the consumer and
May-September and 20% 0400-1000 hrs 20%
2200-0100 hrs should not be construed as having bearing on the rights
For other than peak & off-peak hours normal energy charges are applicable. Mandatory for >10kW / 11kVA other than Domestic. Optional for 3 Phase Domestic Consumers. or titles over the premises.
Consumption History ¼[kir dk fooj.k½ :
Period vLohdj.k% ;g fctyh dk fcy miHkksDrk ds fuokl@dk;Zky; ij
No. of Days Units (kwh/kvah) Total Bill Payable Bill Basis
From To fctyh dh vkiwfrZ ds fy, gS] vkSj bls ml LFkku ij miHkksDrk ds
13-05-2021 08-06-2021 27 350 (50.95) Actual vf/kdkj ;k LokfeRo leku u le>k tk,A
18-03-2021 08-04-2021 22 56 (50.95) Actual GoNCTD vide Order No. F.11(111)/2012/Power/Vol-II/2098
12-02-2021 17-03-2021 34 72 (4.45) Actual dated 07.08.2019 has extended subsidy to domestic
12-01-2021 11-02-2021 31 89 (4.45) Actual consumers w.e.f. 01.08.2019 of entire bill amount upto 200
Units/month. Slab 201-400 Units/month will get subsidy
10-12-2020 11-01-2021 33 76 (4.45) Actual upto ` 800/month. No subsidy for consumption above 400
07-11-2020 09-12-2020 33 44 (4.45) Actual Units/month.

Paying your electricity bill (Bill payment Information) fnYyh ljdkj dh vkns”k la[;k F11(111)/2012/Power/Vol-II/2098
Payment Options fnukad 07/08/2019 ds vuqlkj ?kjsyq miHkksDrkvksa ds fy, lfClMh c<+k
1. You can pay your bill by cash/ cheque/DD Pay Order up to ` 4000/- and for amount more than ` 4000/- by cheque/DD/ Pay Order. nh gS w.e.f. 01/08/2019 ls 200 ;wfuV@ekg rd ds lai.w kZ fcy jkf”k]
2. Drop your cheque in our drop boxes at various shopping complexes, RWA offices or Counters/Kiosks. The list of drop boxes is available
on the website. LySc 201-400 ;wfuVl@ekg ij ` 800 lfClMh feysxhA 400 ;wfuV
Points to remember while paying your bill izfr ekg ls Åij [kir ds fy, dksbZ lfClMh ugha gSA
1. Please pay your electricity bill only on obtaining computer generated bill.
2. Do not make payment to unauthorized agencies/touts.
3. In case your cheque is returned unpaid / dishonored by bank, cheque return charges (presently Rs 200/-) will be imposed and action will be
taken under Section 138 of the Negotiable InstrumentsAct 1881.
4. In case a consumer’s cheque is dishonoured for the second time within the next three months; DERC directive 6.21 stipulates that the
vkidk fcy Hkqxrku
future payments are to be received only by DD up to a period of next six months.
fcy Hkqxrku lwpuk
Consumer Grievance Redressal Mechanism / f’kdk;r dk iathdj.k ,oa orZeku fLFkfr
Hkqxrku fodYi
For any query/ complaint, you may contact us using any of the following touch points / vki fdlh Hkh fuosnu@iwNrkN@f”kdk;r ds fy, uhps
fn, x, fodYiksa esa ls fdlh dk p;u djds gels lEidZ dj ldrs gS & 1- vki 4000 #i;s rd ds vius fcy dk Hkqxrku udn@psd@MhMh@is
vkWMZj ds ek/;e ls dj ldrs gSaA 4000 #i;s ls vf/kd dh jde dk
a. 24 Hrs Call Center / lEidZ dsUnz No. 011-39999808 Hkqxrku psd@MhMh@is vkMZj ds ek/;e ls djuk gksxkA
b. Customer Care Centres / xzkgd lsok dsUnz (Mon-Fri 09:30AM to 05:30 PM & Sat - 09:30AM to 01:00 PM)
2- fofHkUu “kkWfiax dkWEIysDlst] vkjMCyw, vkWfQlst vkSj fofHkUu dkmaVlZ@
c. Online through Complaint section on BSES Web site [Link] or e-mail at [Link]@[Link] or BSES MobiApp
fd;kWLDl ij yxs gekjs MkWªi ckWDlst esa vki viuk psd MkysaA MkWªi
d. To report Harassment, Unethical Practice or corruption related complaints, e-mail at / mRihMu vuSfrd O;ogkj vkSj Hkz’Vkpkj f”kdk;r ds
ckWDlst dh fyLV gekjh osclkbV ij miyC/k gSA
fy, 8010930719 ij lEidZ dj ldrs gS or write to [Link]@[Link]
e. To report theft WhatsApp / pksjh lEc/kh lwpuk ds fy, okWV~l,Si @ 8588892156 fcy Hkqxrku djrs le; ;s ckrsa ;kn j[ksa
Complaint Management: Three Tier Grievance Redressal Structure 1- dI;wVjhd`r fcy ikus ds ckn gh vius fctyh fcy dk Hkqxrku djsaA
TIER –I (BYPL Complaint Escalation & Redressal Structure) 2- vukf/kd`r ,tsafl;ksa@nykyksa dks Hkqxrku u djsaA
If not satisfied with the resolution received, you may visit the Customer Care Center and meet the following officials with complete details 3. vxj vkidk psd cSad }kjk cxSj Hkqxrku ds@vLohd`r gksdj okil vk
Level 1 – Customer Care Officer (CCO) / xzkgd lEidZ vf/kdkjh tkrk gS] rks psd okilh 'kqYd(ekStwnk 200/- #i;s) olwyk tk,xk vkSj
fuxksf”k,cy baLVweVas l
~ ,DV~ 1881 dh /kkjk 138 ds rgr dk;Zokgh dh tk,xhA
Level 2 – Business Manager(BM) / “kk[kk izca/kd
4. vxj miHkksDrk dk psd 3 eghusa dh vof/k ds Hkhrj nksckjk vLohd`r gks
Level 3 – Circle Head (with prior appointment through Customer Care Officer/ Business Manager) / lfdZy izca/kd (xzkgd lEidZ vf/kdkjh ds tkrk gS rks MhbZvkjlh dk fun”k sZ 6-21 vuqcaf/kr djrk gS fd vxys 6 eghus
ek/;e ls iwoZ vuqefr izkIr djsa) dh vof/k ds fy, fMekaM M~kQ~V ds tfj, gh Hkqxrku djuk gksxkA

09.07.2021_01_40_12_Y23ENYVR(With Annexture)
If still not satisfied with the resolution, you may write at (;fn fQj Hkh vki vius fdlh Hkh fuosnu@f”kdk;r ds lek/kku ls larq’V ugh gS rks vki
fy[k ldrs gS)
Level 4 – Head, Customer Services / eq[;vf/kdkjh (xzkgd miHkksDrk)
Head, Customer Care, BSES Yamuna Power Limited, CorporateAnnexe Building, CBD-3, Karkardooma, Delhi-110032
TIER – II (Independent Forum –CGRF) ( Contact : 011 39999808
If you are still not satisfied with the resolution/ response provided by BYPL, you may approach Consumer Grievance Redressal Forum 19122
(CGRF), Sub-Station Building,Adj to BYPL Head Office, Near Karkardooma Courts, Karkardooma, Delhi - 110032. Tel: 8010939760, Nearest Customer care & payment
E- Mail : cgrfbypl@[Link] centre
Note : CGRF shall not entertain a complaint if it pertains to the subject matter for which proceedings are pending before any court. Further, SUBSTATION BUILDING AT C-7 YAMUNA VIHAR
CGRF does not have jurisdiction to adjudicate on matters related to assessment in relation to unauthorized use of electricity, Appeal against
the assessment, Theft of Electricity, Power to adjudicate, Compounding of offences, Notice of accidents and inquiries etc. which fall u/s NEW DELHI 110053 ( Tel No: 41247276 )
126,127,135 to 140,143,152 & 161 of ElectricityAct, 2003.
TIER – III (Independent Forum – Electricity Ombudsman) Business Manager : ASHUTOSH TRIPATHI (41247270)
Commercial Officer : TARUN S. ANAND (41247274)
If not satisfied with CGRF order, an appeal against CGRF orders may be filed with the Electricity Ombudsman, B-53, Pashchimi Marg, Opp. Vigilance Helpline Number : 8010930719
Tagore International School, Vasant Vihar, New Delhi - 110057. Tel: 011-26144979,E- Mail : elect_ombudsman@[Link]

Pay your electricity bills conveniently by any of the following options:

2299/4639

For details log on to our website [Link]. Alternatively, you can visit our Customer Care Center or simply call at 39999808
Regd. Office: BSES Yamuna Power Limited (A joint venture of Reliance Infrastructure Ltd. and Govt. of NCT of Delhi) Shakti Kiran Building, Karkardooma, Delhi 110032
CIN No. : U40109DL2001PLC111525, GSTIN.: 07AABCC8569N1Z0, Tel. No. : 011 39999808, Fax No. : 011 30813598, Website : [Link]