IRCTC RAIL CONNECT
ANDROID APP
USER
GUIDE
NOTE: Document is subject to change. Detailed terms and conditions available on
IRCTC website [Link]
1
INDEX
[Link]. Content Page No.
1 Launch Page . 3
2 User Registration . 4-6
3 Sign in . 7-8
4 Login with PIN . 9
5 Forgot Password . 10-11
6 Forgot User Name . 12-14
7 Dashboard . 15
8 Train search . 16
9 Source & Destination Station . 17
10 Train List . 18
11 Train List Sorting Page . 19
12 Train List Filter Page . 20
13 Route Map . 21
14 Fare Breakup . 22
15 Passenger Details Page . 23-24
16 Change Boarding Station . 25
17 Add New Passenger . 26
18 Add Infant Page . 27
19 Add Existing Passenger . 28
20 Reservation Choice . 29
21 GSTIN Details . 30
22 Review Journey . 31
23 Payment Options . 32
24 E-Wallet Popup . 33
25 ERS Ticket . 34-35
26 My Bookings . 36-37
27 Overflow Menu . 38
28 Cancel Ticket . 39-42
29 OPT Vikalp . 43-48
30 My Account . 49
31 My Profile . 50-51
32 My Master List . 52-53
33 Aadhaar KYC . 54-57
34 Change Password . 58
35 My Transactions . 59
36 Failed Transactions . 60-61
37 Cancelled Tickets . 62-63
38 Ticket Refund History . 64
39 File TDR . 65-68
40 PNR Enquiry . 69
41 More Menu . 70
42 Contact Us . 71
2
LAUNCH SCREEN
3
USER REGISTRATION
Tap this button to sign up or
register a new account with
IRCTC.
4
USER REGISTRATION PAGE1
Provide the following details for
New User Registration
1. Mobile No.
2. Email ID
3. Username
4. Password
5. Confirm Password
6. First Name
7. Middle Name
8. Last Name
9. Date of Birth
10. Select Gender
11. Nationality
12. Security Question
13. Security Answer
14. Occupation
15. Marital Status
5
USER REGISTRATION PAGE2
Provide the following
details for New User
Registration on page 2
1. Address
2. Street
3. Area
4. Select Country
5. Pin Code
6. Select City
7. State
8. Select Post Office
9. Phone Number
6
SIGN IN
To reset/recover User Name, tap on
“Forgot User Name”
To reset/recover Password, tap
on “Forgot Password”
Select "Booking with OTP"
option here for OTP based login
for visually impaired person'
Tick this box if you want to make
password visible
Tap here for Agent Login Using
OTP. From redirected IRCTC
web page, Agent will be required
to login from top left menu to
AGENT LOGIN >> AGENT
OTP LOGIN sections.
7
GENERATE PIN PAGE
(Already Registered Users After Login)
On first login, create any 4-digit
numeric pin of your choice and
remember for all future logins into
the app
Confirm Pin
Tap this button to Submit
8
LOGIN WITH PIN
PIN
(Already Generated PIN Users)
Enter the PIN for login into the app,
which is previously generated for
same device fromGENERATE PIN
page
'Select "Booking with OTP" option
here for OTP based booking for
visually impaired person'
Tap this button to Login
Tap here for Agent Login Using
OTP. Tap here for Agent Login
Using OTP. From redirected
IRCTC web page, Agent will be
required to login from top left menu
to AGENT LOGIN >> AGENT
OTP LOGIN sections.
9
FORGOT PASSWORD
Click here to Forgot Password.
10
FORGOT PASSWORD
Enter user name
Enter the captcha as shown
Tap on this button to continue
11
FORGOT PASSWORD
Enter new password
Confirm new password
Enter the captcha as shown
12
FORGOT USER NAME
Click Here for Forgot User Name
13
FORGOT USER NAME
Enter Registered Email ID
Enter Date of Birth
Enter the captcha as shown
14
DASHBOARD
Tap here to check availability &
book online train e-tickets
Tap Upcoming Journey to check
upcoming journeys details
Tap Last Transaction to check
last transaction details
15
TRAIN SEARCH
Tap here to enter “From” or source
station.
Tap here to enter “To” or
Destination station.
Tap this toggle button to swap the ‘From’
and ‘To’ stations.
Select checkbox for Special Concession
Booking.
Select checkbox to include trains that runs
on other day than selected date.
Select checkbox for Railway Pass
Concession Booking.
Select checkbox for Connecting Journey
Booking.
Tap here to display calendar for
selecting specific future journey date
other than “TODAY” &
“TOMORROW”
Tap this button to search trains.
Tap here for select journey from Recent
Searches.
Tap hear to View Favorite Journey.
Tap hear to change class.
Tap hear to change Quota.
16
SELECT STATION PAGE
(From & To Station Selection)
Select the desired station from
recent searches or type in search
Bar
17
TRAIN LIST PAGE
Click here to view Sort options.
Click here to view only Available
Seats Trains.
Click here for filters.
Click here to Add route in
Favourite Journey.
Click here for Route Map.
Click here to select Train and
Class.
18
TRAIN LIST SORTING PAGE
Sort trains by Departure Time,
Arrival time, Travel Time.
19
TRAIN LIST FILTER PAGE
Filter according to desired Results.
Tap this button to apply the filters.
20
ROUTE MAP
Route details of the train
selected by the user on ‘Train List’
Page
21
FARE BREAKUP
Breakup
General fare breakup details in
the selected class of the train
22
Passenger Details Page
Tap here to change Boarding Station
Tap to add New passengers.
Tap to add child passengers below 5
years’ age
Tap here to select the existing
passengers added in Master Passenger
List
Enter coach preference, book only
confirm here
Tap here to select Reservation Choice
Choice
23
Passenger Details Page
Tap here for select
Reservation Choice
Provide your Destination
Address here
Tap here for GSTIN
Details input
Select here for Payment
Mode
Tap here to go next page
24
CHANGE BOARDING STATION
Choose the desired boarding
station form the list
25
ADD NEW PASSENGER
Enter passenger name in
the field provided.
Enter passenger age in the
field. Note: If female
passenger age is 58 or
above and male is 60 or
above, user needs to check
senior citizen options to
avail senior citizen discount.
Tap to select the berth
preference from the list.
Tap to select food choice.
Tap to select nationality of
passengers.
26
ADD INFANT PAGE
Enter passenger name in
the field provided.
Enter passenger age in the
field.
Enter gender in the field.
27
ADD EXISTING PASSENGER
Passenger
Select the existing
passengers added in
Master Passenger List
28
RESERVATION CHOICE
choice
Select the choice of reservation
from the list
29
GSTIN DETAILS
details
Input the required GST details
30
REVIEW JOURNEY
Journey
Journey
31
PAYMENT OPTIONS
OPTIONS
32
E-WALLET POP UP
Enter Mobile Number and Click
on Send OTP.
Enter OTP and proceed to pay
33
ERS TICKET – PAGE1
1
Tap on ‘Save Ticket’ to save
your ticket details in mobile
device
34
ERS TICKET - PAGE 2
Informative Messages are
displayed here
35
MY BOOKINGS
Tap here to view upcoming
Journey list
Tap here to view completed/past
Journey list
36
MY BOOKINGS
37
OVERFLOW MENU
Tap here to see the overflow menu
options to view/save ticket, status,
cancel ticket, to opt Vikalp
(alternate) train and change
boarding point for selected PNR
number.
Tap here to view current status of
selected ticket.
Tap here to cancel Ticket
Tap here to change Boarding
Point.
Tap here to choose Vikalp Train
option
Tap here to Rebook ticket.
38
CANCEL TICKET PAGE
Tap to select the train journey
you want to cancel
39
CANCEL TICKET PAGE 1
Tap button to cancel
reservation
40
CANCEL TICKET PAGE 2
Confirm your cancellation
41
CANCEL TICKET CONFIRMATION
PAGE
View your ticket status
42
OPT VIKALP
(SYSTEM/COUNTER TICKET)
Enter PNR and train number
Enter Captcha as shown
43
OPT VIKALP (E-Ticket)
Enter OTP and verify
44
OPT VIKALP (E-Ticket)
45
OPT VIKALP (E-TICKET) PAGE 1
After selecting, tap this button
to proceed
46
OPT VIKALP (E-TICKET)
CONFIRMATION PAGE
Confirm your selection
47
OPT VIKALP (E-Ticket)
SUCCESSFUL PAGE
Confirmation message after
successful OPT vikalp booking
48
MY ACCOUNT
Tap here to view/Edit Profile
Details
Tap here to manage Master
List
Tap here to view Loyalty
Details
Tap here to make your
account Aadhaar Verified
Tap here to change/update
Password
Tap here to Release
Pan/Aadhaar
Tap here to logout
Tap here to view Term &
Conditions.
49
MY PROFILE
Tap Here to Update/Edit Details.
50
MY PROFILE
Tap this button to update profile
51
MY MASTER LIST
List
Tap here to add new passenger
in master List
Tap here to update added
passenger
Tap here to refresh
pending Aadhaar
Verification Status
52
Master List (Add Passenger Page)
Select here for passenger
type
Enter details to add
passenger to the master
list
Tap here for add
passenger
53
AADHAAR KYC
kyc
Enter same name as displayed in
Aadhaar Card
Enter Aadhaar ID as displayed in
Aadhaar Card
54
AADHAAR KYC PAGE 1
Tap this button to update KYC
55
AADHAAR KYC PAGE 2
Enter and verify OTP
56
AADHAAR KYC CONFIRMATION
57
CHANGE PASSWORD
Type old password here
Type New password here
Re-type password
Click On SAVE Button.
58
MY TRANSACTIONS
Tap here to view Last
Transaction
Tap here to view
upcoming, completed/
Past & Cancelled journey
Tap here to view Failed
Transactions
Tap here to view
Cancelled Tickets
Tap here to check History
after filing TDR for the
ticket
Tap here to check Refund
History
59
FAILED TRANSACTIONS
Tap on Transaction ID to view
transaction status details
60
FAILED TRANSACTIONS
(DETAILS)
View failed transactions here
61
CANCELLED TICKET PAGE
All your cancelled tickets details are
listed here
Tap on Cancellation ID to view cancel
ticket details
62
CANCELLED TICKETS (DETAILS)
View cancelled tickets history here
63
REFUND HISTORY PAGE
(DETAILS)
Tap on specific PNR No to see
more details
64
FILE TDR PAGE
Tap to file TDR
65
FILE TDR PAGE1
Review the details here
66
FILE TDR REASON
Page
Tap here for file TDR after
selecting a valid reason
67
FILE TDR CONFIRMATION PAGE
68
PNR Enquiry
Enter PNR number to see the
current status of the booked ticket
Tap on search button to fetch
details
Favorite PNR list is available here
and can be used to quickly check
PNR status without retyping
69
MORE MENU
Tap here to view Alerts.
Tap here to Download Aarogya Setu app
Tap here to view Chart/Vacancy
Tap here to book/Cancel Meal
Tap here to opt Vikalp for system/
counter ticket
Tap here to book/CancelCounter Ticket
Tap here to view Track Your Train
Tap here to view IRCTC Tourism
Tap here to view IRCTC Rail Connect
Mobile App Details
Tap here to view Contact Details of
IRCTC
Tap here to rate IRCTC Rail Connect
Mobile App
Tap here to view complete guide for
IRCTC Rail Connect Mobile App
CONTACT US
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