Atin Gupta 09911850259
[email protected]
CAREER OBJECTIVE
To work in a challenging, result oriented position that can give me better opportunities to utilize my present
capabilities and enhance my knowledge base for future betterment of the company and to grow with the
organization.
ACADEMIC QUALIFICATION
Matriculation (X) - 2006 - M.P. Board - School: Siddharth Modern Higher Secondary School
Intermediate (XII) - 2008 - Stream: Science - Siddharth Modern Higher Secondary School
Graduation - 2013 - Bachelor of Business Administration (Marketing) – DROP OUT
WORK EXPERIENCE
Reliance Digital TV (Vimal Electronics) July 2013 – Present
Working as Customer Retention Associate
Work responsibility included calling customers from the retention data provided by the company
to recharge set top boxes
Handling customer queries to select and finalize their set top box channel packages
Guiding them about combo offers
Retain the customers for the company
Helping them with the recharge processes
Listing & closing all the cases in the system tool
Sharing daily status with the manager by end of the day
SKILL SET
English typing net speed (40) wpm
Ms - Excel
Ms – Word
Expertise in Internet browsing
Data handling
STRENGTHS
Effective Communication Skills
Hard Working
Sincere
Self-Confident
Strategic
Quick Learner
PERSONAL DETAILS
Date of Birth: 09/09/1990
Marital status: Unmarried
Nationality: Indian
Hobbies: Playing Chess, Web development, Internet surfing
Languages: Hindi and English
Permanent Address: D – 84, Harishankarpuram, Gwalior, MP 474002
Give an opportunity to work in your esteemed organization and I assure you to render service to the best of my
abilities for the overall success of the organization.
Place: Gwalior Atin Gupta