Terms and Conditions for

SkillsFuture Credit Eligible Courses

1. Scope of Terms and Conditions

1.1 Amongst other things, these Terms and Conditions shall apply to Courses (defined below).

2. Definitions

2.1 In these Terms and Conditions, the following words and expressions shall have the
following meanings:-

(a) ‘Applicant’ refers to a Singapore Citizen who undertakes or seeks to undertake a

Course.

(b) ‘Qualifying Fees’ means:-

(i) Course Fees;

(ii) Certification Fees;
(iii) Assessment Fees; and
(iv) goods and services tax (“GST”) imposed under the Goods and Services Tax Act
(Chapter 117A) on any services or goods paid by way of any of the fees mentioned
in Clauses 2.1(b)(i) to 2.1(b)(iii) above,

payable by the Applicant to the Training Provider on account of his undertaking a

Course, but shall not include Excluded Fees.

‘Course Fees’ means the fees (not including Certification Fees, Assessment Fees and
GST) charged by the Training Provider on account of the Applicant’s undertaking of a
Course, and expressed or to be expressed by the Training Provider in its invoice or bill
as ‘Course Fees’.

‘Certification Fees’ refers to fees charged by the Training Provider for the certification
(of any kind) of the Applicant pursuant to his undertaking of a Course, and expressed
or to be expressed by the Training Provider in its invoice or bill as ‘Certification Fees’.

‘Assessment Fees’ refers to fees charged by the Training Provider for conducting an
assessment (of any kind) of the Applicant pursuant to his undertaking of a Course, and
expressed or to be expressed by the Training Provider in its invoice or bill as
‘Assessment Fees’.

(c) ‘Excluded Fees’ means:-

(1) fees charged by the Training Provider for providing the Applicant with:-

(i) registration services of any kind;

(ii) materials or goods of any kind;
(iii) administrative services of any kind;

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 (iv) memberships of any kind; or
(v) hardware or software of any kind,

and

(2) fees charged by any person for providing to or procuring for the Applicant
insurance coverage.

(d) ‘Course’ refers to a course conducted by the Training Provider which is listed on the
Course Directory.

(e) ‘Course Directory’ refers to the course directory found on the website at
[Link] or such other website which operates in lieu thereof.

(f) ‘Parties’ refers to both SSG and the Training Provider, and ‘Party’ refers to any one
of them.

(g) ‘SkillsFuture Credit’ shall be as described at [Link] or such other

website which operates in lieu thereof.

(h) ‘Training Provider’ refers to the training provider who is party to these Terms and
Conditions.

(i) ‘SSG’ refers to the SkillsFuture Singapore Agency.

(j) ‘Marketing Information’ shall mean information conveyed by the Training Provider to
third parties with the effect of, or for the purposes of, publicising, promoting or
marketing Course(s). This may include (without limitation) printed brochures and
online publicity contents.

(k) ‘Marketing Guidelines’ refers to guidelines as may be issued by SSG from time to
time:-

(i) relating to Marketing Information and / or practices for marketing, publicising or

promoting Courses; and

(ii) notified to the Training Provider.

(l) ‘Referral Award’ refers to a reward (in whatever form, monetary or otherwise) given
(whether directly or indirectly) to someone for referring an Applicant.

(m) References to any gender shall include all genders.

(n) References to ‘person’ shall be construed to include (without limitation) any

individual, company, corporation, firm, partnership, association, organisation, or
statutory body (in each case, whether or not having separate legal personality).

3. Courses and Course Directory

3.1 The Training Provider acknowledges and agrees that:-

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 (a) SSG operates the Course Directory;

(b) during the term of operation of this agreement, SSG shall be entitled, from time to
time, to list and delist courses conducted by the Training Provider on / from the Course
Directory; and

(c) individuals will be able to apply to use SkillsFuture Credit to pay for any Course.

3.2 The Training Provider shall promptly update SSG on the following types of changes:-

(a) change of the name of any Course;

(b) change of fees charged for any Course;

(c) cessation of provision of any Course; and

(d) such other types of changes as may be specified by SSG to the Training Provider from
time to time.

The Training Provider undertakes that any information it provides to SSG pursuant to this
Clause 3.2 will be accurate and complete.

4. Qualifying Fees

4.1 Where an Applicant registers for a Course with the Training Provider, the Training Provider
shall immediately upon registration furnish the Applicant with documentation showing:-

(i) the commencement date of the run of the Course registered for;

(ii) the amount of SkillsFuture Credit the Applicant will apply to SSG to use for the
purposes of paying the Qualifying Fees (or any part thereof); and

(iii) the balance of the Qualifying Fees to be paid by the Applicant directly.

4.2 The Training Provider shall not express, in any invoice or bill to an Applicant, any of the
Excluded Fees as ‘Course Fees’, ‘Certification Fees’ or ‘Assessment Fees’.

4.3 In respect of any run of a Course, where the Applicant indicates that he will be applying
for SSG to pay Qualifying Fees to the Training Provider using SkillsFuture Credit, the
Training Provider shall not collect from the Applicant the amount of Qualifying Fees
meant to be paid by SSG using SkillsFuture Credit, unless:-

(i) by the commencement of the run of the Course, SSG has not furnished the Training
Provider with a notification informing the Training Provider of SSG’s approval of the
Applicant’s application to use SkillsFuture Credit (the “Approval Notification”);

(ii) where SSG has furnished the Training Provider with the Approval Notification, SSG
thereafter furnishes the Training Provider with a notification saying that the
Applicant’s application to use SkillsFuture Credit has been cancelled; or

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 (iii) where SSG furnishes the Training Provider with the Approval Notification, the
amount of SkillsFuture Credit approved for use as indicated in the Approval
Notification is less than the amount of Qualifying Fees the Applicant intended to be
paid by SSG using SkillsFuture Credit (in which case, the Training Provider may
collect the difference).

4.4 The Training Provider undertakes that the amount of Qualifying Fees it charges will not
vary based on whether or not the Applicant applies to use SkillsFuture Credit to pay the
Qualifying Fees.

4.5 The Training Provider shall not:-

(a) pay an Applicant any monies on account of any Qualifying Fees it received from SSG
pursuant to any application for use of SkillsFuture Credit submitted by the Applicant;
or

(b) enter into any agreement with the Applicant for such payment.

4.6 Subject to Clause 4.7 below, where an Applicant:-

(a) had cancelled his registration or enrolment in the run of a Course; or

(b) does not attend, or did not register or enrol for, the run of a Course,

for which he had applied for SSG to pay the Training Provider Qualifying Fees using
SkillsFuture Credit, the Training Provider shall immediately return to SSG any Qualifying
Fees it received from SSG as a result of such application.

4.7 In the event that:-

(a) the date of commencement of the run of a Course for which the Applicant had applied
for SSG to pay the Training Provider Qualifying Fees using SkillsFuture Credit has
been postponed to a date falling within fourteen (14) calendar days after the original
date of commencement of the Course ("Postponed Course") in accordance with the
provisions of Clause 5.1 below;

(b) the Applicant attends the Postponed Course; and

(c) the Training Provider has obtained from the Applicant a prior written confirmation that
the Applicant would not be withdrawing his application for SSG to pay the Qualifying
Fees to the Training Provider using SkillsFuture Credit(s) and that the Applicant would
use the SkillsFuture Credit(s) instead for the purposes of the Postponed Course,

Clause 4.6 above shall not operate to require the Training Provider to return to SSG
Qualifying Fees.

5. Applications and Cancellations

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5.1 In the event that the Training Provider cancels, or changes the date of commencement of,
a run of a Course, the Training Provider shall furnish all Applicants registered for that run
with prior written notice of such cancellation or change of date at least three (3) calendar
days prior to the revised date or original date of commencement of that run, whichever is
earlier.

5.2 The Training Provider shall not under any circumstance submit any application for use of
SkillsFuture Credit for or on behalf of an Applicant.

5.3 (a) Subject to Clause 5.3(b) below, the Training Provider shall not in any way influence
an Applicant in his choice of whether to submit or cancel his application for use of
SkillsFuture Credit, or as to the amount of SkillsFuture Credit to use.

(b) Marketing, publicising or promoting a Course in a manner complying with Clause 6A

below shall not, on its own, be deemed to be the influencing of an Applicant in the manner
described in Clause 5.3(a) above.

6. Retention and Furnishing of Documentation and Records

6.1 (a) The Training Provider shall ensure that, for three (3) years after the commencement of
each run of a Course, it has in its possession:-

(i) copies of all documentation that is required under this agreement to be furnished
by the Training Provider to Applicants for that run;

(ii) documentation showing any payment of Qualifying Fees made directly to it by

Applicants for that run;

(iii) records of the full names, NRIC numbers, and nationalities of all Applicants for
that run; and

(iv) attendance records signed by the Applicants for that run, such attendance records
to state clearly the Course title, the duration of that run, and the dates and timings
(being the start and end times) of each lesson in that run.

For the avoidance of doubt, termination of this agreement shall not affect the Training
Provider’s obligation to retain documentation and records for the length of time stipulated
in this Clause 6.1(a).

(b) The Training Provider shall furnish to SSG, within fourteen (14) calendar days after
SSG’s written request, any of such documentation or record (as referred to in Clause 6.1(a)
above) as SSG may request for from time to time.

6.2 Without prejudice to SSG’s other rights under this agreement, the Training Provider shall,
within fourteen (14) calendar days after the date of SSG’s written request, furnish SSG
with such information or documentation showing that the Training Provider had complied
with the provisions of this agreement.

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6.3 SSG shall be entitled to enter, without prior notice to the Training Provider, the place of
business of the Training Provider during the operating hours of the Training Provider to
inspect and / or make copies of the records or documentation mentioned in Clause 6.1(a)
above.

6A. Marketing and Publicity

6A.1 The Training Provider shall not market or represent (or cause to be marketed or
represented) any course not listed on the Course Directory as a course which can be paid
for using SkillsFuture Credit.

6A.2 All Marketing Information shall:-

(a) not be misleading or false in any way; without prejudice to the generality of the
aforesaid, Marketing Information shall not state or imply that only Courses provided by
a particular Training Provider may be paid for using SkillsFuture Credit, nor describe
any Course payable by way of SkillsFuture Credit as free of charge;

(b)not (in any way) bring SSG into disrepute or lower the reputation of SSG; and

(c) be in compliance with all applicable laws, and not infringe the rights of any third party.

6A.3 Further, the Training Provider shall:-

(a) ensure that all Marketing Information and its practices for marketing, publicising and
promoting Courses comply with the Marketing Guidelines, unless such compliance is
dispensed with by SSG in writing;

(b)not offer or provide any Referral Award;

(c) not conduct lucky draws with the effect of, or for the purposes of, attracting Applicants;

(d)not offer or provide vouchers or other similar incentives with the effect of, or for the
purposes of, attracting Applicants; and

(e) not request for, or make use of, the SingPass of any Applicant.

6A.4 In the event of any inconsistency between the Marketing Guidelines and the terms set
out herein, the latter shall prevail.

7. General

7.1 SSG shall be entitled to unconditionally disclose any information or documentation

furnished by, or acquired from, the Training Provider pursuant to this agreement to:

(i) the Government of the Republic of Singapore; and

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 (ii) any contractor, agent or third party appointed or engaged by SSG to maintain, enhance
or repair SSG’s computer system(s), or perform any of its (SSG’s) obligations or
activities contemplated to be performed by SSG under this agreement.

7.2 This agreement sets out the whole agreement between the Parties in respect of its subject
matter and supersedes any prior written or oral agreement between them relating to the
said subject matter, and the Parties confirm that they have not entered into this agreement
on the basis of any representation that is not expressly incorporated herein. Except as
otherwise provided under Clause 7.9 below, no variation of or amendment to this
agreement shall bind either Party unless made in writing and signed by both Parties.
Nothing in this agreement shall be deemed to constitute or create any employer-employee,
agency, partnership, joint venture, or fiduciary relationship between the Parties.

7.3 SSG shall not be liable to the Training Provider for any loss, damage, costs or expense of
any nature whatsoever incurred or suffered by the Training Provider in connection with or
arising under this agreement. This Clause 7.3 operates to the full extent permitted by law.

7.4 This agreement shall be governed by and interpreted in accordance with Singapore laws,
and the courts of Singapore shall have non-exclusive jurisdiction to adjudicate any dispute
arising from or in connection with this agreement.

7.5 For the purposes of the Contracts (Rights of Third Parties) Act (Chapter 53B), this
agreement is not intended to, and does not, give any person who is not a party to it any
right to enforce any of its provisions.

7.6 If, in respect of any run of a Course, the Training Provider fails to comply with Clause 4.1,
4.3, 4.4, 4.5, 5.1, 5.2 or 6.1, the Training Provider shall upon demand by SSG repay to
SSG all Qualifying Fees paid by SSG to the Training Provider in connection with that run.

7.7 (a) This agreement shall operate until such time as it is terminated.

(b) SSG shall be entitled to terminate this agreement without any cause or reason by way
of one (1) month’s prior written notice to that effect to the Training Provider. Further,
SSG shall be entitled to forthwith terminate this agreement by way of written notice to
that effect to the Training Provider in the event of any breach by the Training Provider
of any provision of this agreement.

(c) The Training Provider shall be entitled to terminate this agreement without any cause
or reason by way of two (2) months’ prior written notice to that effect to SSG.

(d) The Training Provider irrevocably consents that, if SSG reasonably forms the view that
the Training Provider has breached Clause 4, 5 or 6A herein, SSG shall be entitled to
publish or communicate, in such media and manner (including publication on any
website operated by SSG) and to such person(s) as it (SSG) deems fit, information and
/ or particulars concerning the breach (suspected or actual). For the avoidance of doubt,
the Training Provider shall have no claim (whether based on tort, defamation or
otherwise) whatsoever against SSG in connection with such publication.

7.8 Provisions of this agreement which either are expressed to survive its termination, or from
their nature or context are contemplated to survive such termination, shall remain in full

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 force and effect notwithstanding such termination. Notwithstanding the aforesaid, the
operation of Clauses 4.5, 4.6, 7.1, 7.3, 7.4, 7.6 and 7.7(d) herein shall survive the
termination of this agreement without limit of period, while the operation of Clauses 6.1(b)
to 6.3 herein shall survive the termination of this agreement for three (3) years (such period
of three (3) years to be calculated from the date immediately following the date of
termination).

7.9 SSG shall be entitled to unilaterally vary the provisions of this agreement (without the
consent of the Training Provider), provided that such variation shall:-

(a) be notified to the Training Provider in writing; and

(b) take effect upon the expiry of two (2) months after such notification, or from such
later date as may be specified by SSG.

7.10 The obligations imposed on the Training Provider under this agreement are in addition
to, and not intended to prejudice or diminish, any other obligation(s) imposed on the
Training Provider under any other agreement it has with SSG.

7.11 If any provision of this agreement is prohibited by law or adjudged by a court to be

unlawful, void or unenforceable, the provision shall, to the extent required, be severed
from this agreement and rendered ineffective as far as possible without modifying the
remaining provisions of this agreement, and shall not in any way affect any other
circumstances of or the validity or enforcement of this agreement.

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