Travel Assignment

Anurag Sehrawat
Learner Name
Course Title Travel Industry

Assessor Name
I.V. Name
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

Issue Date Submission Date

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name Anurag Sehrawat Date

Instruction Your assignment will not be accepted if it does not contain the list of
source details of the text material referred to and the details of the
people contacted in accomplishing this project and the tasks
attached.

Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.

C4.A4/9
  Identify the main documents required by passengers
 Investigate different uses of the Travel Information Manual.
 Explain the planning process for an air travel itinerary
 Using timetables and tariffs produce a detailed itinerary and tickets
for a minimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take up to One week to submit the Assignments

Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities
in each of them. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)

B)Each country has its own travel set of laws: be explicit in explaining how to
reach that country along with the customs, currency, and the airport tax
regulation policy (if required). (PASS)

C)Prepare itinerary for the client.Itinerary prepared for the client should have
Day to Day itinerary for the passenger with a return journey planned from the
home country.(PASS)

Answer: AUSTRALIA

History of Australia The History of Australia refers to the history of the area and people of the
Common wealth of Australia and its preceding Indigenous and colonial societies. Aboriginal
Australians are believed to have first arrived on the Australian mainland by sea from
Maritime Southeast Asia between 40,000 and 70,000 years ago. The artistic, musical and
Spiritual traditions they established are among the longest surviving such traditions in human
history. The History of Australia refers to the history of the area and people of the
Commonwealth of Australia and its preceding Indigenous and colonial societies. Aboriginal
Australians are believed to have first arrived on the Australian mainland by sea from
Maritime Southeast Asia between 40,000 and 70,000 years ago. The artistic, musical and
 spiritual traditions they established are among the longest surviving such traditions in human
history History of Australia :-

 The first known landing in Australia by Europeans was by Dutch navigator Willem Janszoon
in 1606. Twenty-nine other Dutch navigators explored the western and southern coasts in
the 17th century, and dubbed the continent New Holland. Macassan trepangers visited
Australia's northern coasts after 1720, possibly earlier. Other European explorers followed
until, in 1770, Lieutenant James Cook charted the east coast of Australia for Great Britain
and returned with accounts favouring colonisation at Botany Bay (now in Sydney), New
South Wales. A First Fleet of British ships arrived at Botany Bay in January 1788 to establish
a penal colony. In the century that followed, the British established other colonies on the
continent, and European explorers ventured into its interior.

 Attractions of Australia :-Attractions of Australia :-  Sydney Opera House.  Melbourne. 

  Mention "Sydney, Australia" and most people think of the Opera House. Shaped like huge
shells or billowing sails, this breathtaking building on Sydney's Bennelong Point graces the
list of UNESCO World Heritage Sites and is one of the world's great architectural icons.
Sydney Opera House :- The location is stunning. Water surrounds the structure on three
sides and the Royal Botanic Gardens border it to the south. Danish architect, Jørn Utzon
won an international competition for its design, but withdrew from the project after technical
and financing problems. Construction was finally completed in 1973 at a cost ten times the
original budget.

 Sydney Harbour Bridge. Along with the Opera House, the Sydney Harbour Bridge is one of
Australia's most famous icons. Affectionately called "the Coathanger", this impressive feat of
construction is the largest steel arch bridge in the world. It was completed in 1932, 40 years
before the Sydney Opera House. Rising 134 m above the harbor, the bridge spans 500 m
connecting Sydney's north shore to the central business district. In addition to the pedestrian
path, two railway lines extend over the bridge as well as eight lanes for road traffic, the
direction of which can be switched to accommodate traffic flow.

 Melbourne. Melbourne, Australia's second largest city, is a popular stop on many Australia
itineraries. Galleries, theatres, restaurants, shops, and a distinctly European feel are the
main draws of this sophisticated city on the Yarra River. It's also a green city with parks,
gardens, and open spaces occupying almost a third of its total area. Highlights of the city
include the Royal Botanic Gardens, the National Gallery of Victoria, and the Melbourne
Cricket Ground where sports fans can watch cricket in the summer and Australian Rules
football in the winter. To the east, greater Melbourne extends into the beautiful Dandenong
Ranges, and in the south to the Mornington Peninsula where many locals escape for seaside
getaways Melbourne, Australia's second largest city, is a popular stop on many Australia
itineraries. Galleries, theatres, restaurants, shops, and a distinctly European feel are the
main draws of this sophisticated city on the Yarra River. Melbourne :- Melbourne, Australia's
second largest city, is a popular stop on many Australia itineraries. Galleries, theatres,
restaurants, shops, and a distinctly European feel are the main draws of this sophisticated
city on the Yarra River.
 Bondi Beach :- Bronzed bodies, blond sand, backpackers, and surf - throw it all together and
you get one of the world's most famous beaches Only 15 minutes by car from the city centre,
Bondi Beach is home to one of the oldest surf life-saving clubs in the world. It's also a great
spot for a seaside stroll or picnic. The scenic Bondi to Bronte coastal walk begins at the
southern end of the beach and follows the coastline for 6 km along sandstone cliffs. Shops,
cafes, and restaurants lie across the street from this famous coastal strip, and the beach is a
hotspot on Christmas Day and New Year's Eve. Tourists and locals alike visit the Sunday
markets and frolic at the ocean pool and skate park.

 Italy.

 History of Italy :- The history of Italy begins with the arrival of the first hominins 850,000
years ago at Monte Poggiolo Italy shows evidence of habitation by anatomically modern
humans beginning about 43,000 years ago. It is reached by the Neolithic as early as 6000–
5500 BC Cardium Pottery and Impressed ware. The Italian Bronze Age begins around 1500
BC, likely corresponding to the arrival of Indo-European speakers whose descendants would
become the Italic peoples of the Iron Age; alongside the early Italic cultures however, the
Etruscan civilization in central Italy, Celts in northern Italy and Greek colonies in the south
flourished during 8th to 5th centuries BC

 Among the Italic peoples, the Latin's, originally situated in the Latium region, and their Latin
language would come to dominate the peninsula with the Roman BC. The Roman Republic
conquest of Italy in the 3rd century and later the Roman Empire dominated Italy for many
centuries, and furthermore established the culture and civilization of Western Europe in
general, including the adoption and subsequent spread of Christianity as state religion at the
end of 4th century..

 Attractions of Italy :-  Vatican Museums.  Roman Forum.  Galleria Vitoria Emanuel ll. 
Milan Cathedral.

 The Vatican Museum :-Founded by Pope Julius II in the 6th century, the Vatican Museums
inside the Vatican City boasts some of the world’s most important relics. Attractions of the
museums include the spiral staircase, the Raphael Rooms and the exquisitely decorated
Sistine Chapel. Under the patronage of Pope Julius II, Michelangelo painted the chapel
ceiling between 1508 and 1512. Today the ceiling, and especially The Last Judgment, are
widely believed to be Michelangelo’s crowning achievements in painting.

  The Roman Forum :- Located in the small valley between the Palatine and Capitoline Hills,
The Roman Forum (or Forum Romania in Latin) was for centuries the teeming heart of
ancient Rome: the site of triumphal processions and elections, venue for public speeches,
and nucleus of commercial affairs.

 Galleria Vitoria Emanuel II :- Built during the late 1800s, the Galleria Vittorio Emanuele II is
one of the oldest enclosed shopping malls in the world. With its blue glass vaulted ceilings,
mosaic flooring and towering central dome, the mall’s architecture is as stunning as the high-
end couture offered in its shops, which include Louis Vuitton, Borsalino and Prada. The
 shopping centre's popularity as meeting place as earned the Galleria the nickname “il salotto
di Milano,” or Milan’s drawing room.

  Milan Cathedral :- One of the most elaborate Gothic cathedrals in Europe is the Milan
Cathedral, also known as the Duomo di Milano. Dedicated to Saint Mary Nascent, this
cathedral is the largest cathedral in Italy, and the fifth largest in the world. Construction of the
cathedral began in 1386 and it was consecrated in 1418

 All about Italy Capital city: Rome Currency: Euro (EUR) Local time: GMT + 1 Telephone
code: + 39 Bank: Closed on Saturday and Sunday.

  Documents required to travel to Australia :-  Passport valid for last 6 months.  Last 3
years income tax papers.  Last 6 months bank statement.  Business letter head
addressing consulate to grant necessary tourist visa.  Photocopy of financial papers like: 
Property papers.  LIC policy.  Any investments like fixed deposit, NSC/IVP/KVP etc 
Share certificates.  2 recent photographs of passport size with white background.  Air
tickets and confirmed itinerary.

 Documents Required to Travel in Italy, France, Spain :-  A valid passport up to 3 months

 Import regulations: Free import to passengers arriving with goods purchased within the EU
which are for personal use only:1. tobacco products:- 800 cigarettes Arms and Ammunition
regulations:: Weapons and ammunition: when arriving in Italy, weapons and ammunition are
subject to clearance at the first port of entry. If continuing journey on to another destination
either within Italy or to an international connection, weapons are collected on arrival by
airport security and delivered to the police office for inspection. Security staff will then take
the weapon to the connecting flight. Baggage Clearance regulations:: Baggage is cleared at
the airport of final destination in Italy. Custom Rules For Italy :-

 Export regulations:: free export Additional Information: 1. Special permit from the Ministry of
Culture is required for: antiquities, art objects (including paintings, sculptures, ancient vases,
furniture over 100 years old, etc.) and objects of historical or archaeological interest; 2. Only
for residents leaving the EU : a. cameras, video cameras, personal computers: an ownership
declaration issued by Customs Authorities is recommended; b. furs and skin-articles of
protected animals: certificate of temporary export issued by the National Forest Department
is required; c. arms and weapons: certificate of temporary export issued by the local Police
headquarters in place of residence is required.

 Crew members customs regulations:: allowed to import up to EUR 20.-. Pets:: a. Cats and
dogs are subject to Regulation (EC) No. 998/2003 and Regulation (EU) 576/2013 .For more
information contact the nearest embassy of Italy. b. Birds are subject to Decision (EC) No.
25/2007. Import License required. Prohibited: import of 1. aviary ornamental birds from all
countries infected with Avian influenza; 2. meat and poultry and derived products from
Thailand; 3. eggs and white meat from South East Asia; 4. live birds of any species (incl.
 game birds and birds of prey), eggs, feathers, meat or meat products from Croatia, Romania
and all Balkan countries

Question2
A). Give an explanation about the international travel organisations (Merit)
 IATA
Answer IATA (International Air Transport Association) :- It was founded by airlines in 1945 to
help meet the problems anticipated in the expansion of civil air services after second world
war. It is a non-governmental organization & draws its legal existence from a special Act of
Canadian Parliament, given by Royal Assent in Dec 1945. In both, its organization & its
activity, IATA has been closely associated with ICAO (International Civil Aviation
Organization). Active members Associate members Airlines engaged directly in Those who
are offering domestic International operations are services are called Associate Active
members. Members.

 UFTAA
Answer UFTAA (Universal Federation of Travel Agent’s Association) :- UFTAA was founded
in 1996 by the merger of International Federation of travel agencies (IFTA) & the Universal
Organization of travel Agents Association (UOTAA). Full members of UFTAA are the national
travel agents association or organizations. Apart from full members, the secretary general of
UFTAA may register an individual any travel agency, which is... The policy making body of
UFTAA is Annual General Assembly which decides on general policy of Federation. The
General Secretariat is in Monaco France. The official Languages of UFTAA are English,
France & Spanish.

 PATA
Answer PATA (Pacific Area Travel Association) :- It was founded in year 1951 to stimulate
interest in the pacific region as a vacationland & to develop, promote, facilitate travel to many
pacific destinations. The Association has 44 founder members. PATA’s first conference was
held in 1952 & its headquarters are established at San Francisco, U.S.A in 1953 . PATA has
its own director for Europe who is based in London & works to promote the tourist traffic from
Europe an markets of Pacific regions. PATA’s first Asian office was opened in Manila,
 Philippines in year 1976. “The Pacific Travel News” is relied upon by wholesale & the retail
travel agents as an important source of authoritative material of pacific

 ICAO
Answer ICAO (International Civil Aviation Organization) :- It is also Known as “Montreal
Convention”. ICAO specialized technical agency or united nations, created as a permanent
body on April 4 1947, for the purpose of promoting the safe & orderly developing of civil
aviation throughout the world. The ICAO also produces technical publications & special
studies. The agency has been instrumental in improving meteorically services, air traffic
control, air-to-air ground communications search & rescue operations & other measures for
safe international flight. The fight against hijacking & terrorist attack & effect of aircraft noise
has a special concern to ICAO. The agency headquarters are in Montreal. The ICAO is
composed of 185 member nations that meet once every 3 year at a n assembly.

 Warsaw Convention
Answer Warsaw Convention :- The burden of proof is this shifted from the claimant where its
normally rest & placed on the carrier. The warsaw convention does not handle all legal
aspects of the relationship between the airline & passenger condition of contract which is
printed. On the passenger tickets include liability which is not handled by the convention. For
most journey the convention limits the airlines liability for loss or damage to checked in
baggage to about 5 or 9 per pound.

 Montreal Convention
Answer
The Montreal Convention is a multilateral treaty adopted by a diplomatic meeting of ICAO
member states in 1999. It amended important provisions of the Warsaw Convention's
regime concerning compensation for the victims of air disasters. 

 Chicago Convention
Answer The Convention on International Civil Aviation, also known as the Chicago
Convention, established the International Civil Aviation Organization, a specialized agency of
the UN charged with coordinating international air travel.

B)The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
are qualified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)
  “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedoms are applicable to my route, using the route and airlines that you have chosen
for my tour package?

*Note – Please explain the different freedoms of the air and then present the applicable
freedoms which are achieved in the package(can use world map).

Answer-
 AIR FREEDOM RIGHTS FIRST FREEDOM The freedom to overfly a foreign country (A)
from a home country en- route to another( B) without landing. Also called the transit freedom.

 SECOND FREEDOM The freedom to stop in a foreign country for a technical / refueling
purpose only. A flight from a home country(A) can land in another country(B) for other
purpose than carrying passenger, such as refueling, maintenance , or emergencies.

 THIRD FREEDOM The freedom to carry traffic from a home country (A) to another country
(B) for a purpose of commercial services.

 FOURTH FREEDOM The freedom to carry traffic from the country (B) to the home country
(A) for commercial purpose.

 FIFTH FREEDOM The freedom to carry traffic between two foreign countries on a flight that
either originated in or is destined to the carrier’s home country(A). It enables airline to carry
passenger from (A) country to the intermediate country (B) and then fly to the another
country (C ) with the right to pick passengers from the intermediate country

Question3.Why do you think your package is of good quality? Can you please elaborate?

Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.(Distinction)

Note- Give the highlights, advantages of the packages including the relevant measures taken
while making the package and how all those measures has helped package and passenger
directly or indirectly ie; by saving time, money, making the tour more interesting etc.

 Answer Countries that are selected for the client is Australia and Italy which are one among
the best tourist destinations of the world. The whole trip will be fun packed and Useful for the
client.

 I WILL PROVIDE YOU THE ONE OF THE BEST TOUR ESCORT , WHOSE WORKING IN
TRAVEL AGENCY FROM LAST 15 YEARS AS WELL AS HE HAS ALL THIS FOLLOWING
QUALITIES:- 1) Receiving the guest. 2) Baggage handling and room allocation. 3) Providing
 tour information. 4) Food arrangement. 5) Giving personal call and wake up call. 6) Providing
sight seen arrangement. 7) Providing shopping activities. 8) Games and entertainment
shows.

 I WANTED YOU TO TAKE MY TOUR PLAN AS I AM COSTING LESS THAN THE ABC
TOURS AND TRAVELS  My Package is Rs1,85,000.  Whereas ABC Tours Package is of
Rs. 2,10,000.  What I am saying is you can save up to Rs 25,000. which is not a less
amount.  I think you will also believe this. You can utilize this 25,000 Amt. to buy beautiful
gifts for Mrs. Swapna Sharma or you both can have a good foreign extra shopping from this
money.  Apart from this I am providing you a free Tour guide throughout your Journey,
because of which you can enjoy your tour very well and you wont come across with any kind
of difficulties.

 I am giving you a free pick and drop facility from airport to hotel from Hotel to airport & all for
sight seeing (it goes same for 2 countries). As it is Vacation Season so many people will be
planning for tour, so if you will get me more 5 customer, then I can give you discount of Rs.
5,000/- you will take my tour package then I can provide you with the free membership card
of my Tours and travels, in which you can go for a tour twice in a year with the total discount
of Rs. 5000/. Apart from that with the help of my membership card you can visit to any Hotel
for accommodation across India with total 7% of discounts.

 The itinerary I have made is better than any other because it gives lot more offers. The price
is also less compared to any other Tour. Keeping in mind our client choice We are also
giving free transportation for airport to hotel and hotel to sight seeing places. The client along
with his wife can enjoy the wide range of cuisine that are provided during the flight. can
explore Bhutan, Hong Kong which are known as one of the best ever known Tourist
destination. Both Bhutan and Hong Kong is the best place which is really worth sight seeing
and an ultimate point of relaxation for the entire family.

 CONCLUSION I would like to conclude by saying that I have learned a lot from “TRAVEL”
classes and I am sure that it will help me a lot in my present as well as future. I got many
Information about travel Industry and the rules and regulations while travelling from one
country to other.