Takeaway
Takeaway At the Check-In Desk
At the Check-In Desk English > Level A1.2 Starter
English > Level A1.2 Starter
Instructor: Date: ........................................................................................
............................................................................................
Learner: Regional Branch: ....................................................................
............................................................................................
Program: Center: .....................................................................................
............................................................................................
CONTENT
• Let’s Start! • Let’s Explore! • Let’s Practice! • Extension Activity • Target Words • Learning Points
Let’s Start!
Your flight leaves from Gate 7B. Bon Voyage!
Learning Outcome Can Do Statements
Accurately use information, involving • I can talk about air travel.
apologies, thanks, suggestions and • I can ask and respond to who, what, when,
invitations in communicative situations. where, why, and how questions at the airport.
• I can ask someone to repeat.
Ask your partner:
• Do you like traveling in an airplane?
Why or why not?
• Where do you want to travel next?
11 Copyright © ELL Technologies 2016. All Rights Reserved.
Copyright © ELL Technologies 2020. All Rights Reserved.
Takeaway
Takeaway At the Check-In Desk
At the Check-In Desk English > Level A1.2 Starter
English > Level A1.2 Starter
Let’s Explore!
Vanessa checks in at the airport. What does the ticket agent ask her?
Instructions: Read the text aloud.
Ticket Agent: Good afternoon. Are you here to check in?
Vanessa: Yes.
Ticket Agent: Where are you traveling to today?
Vanessa: Mexico!
Ticket Agent: Is that your final destination?
Vanessa: Yes, it is.
Ticket Agent: Very good, Ma'am. Could I see your passport and ticket, please?
Vanessa: Yes, of course. I have an e-ticket.
Ticket Agent: Perfect. Would you like a window seat or aisle seat?
Vanessa: I want to sit in an aisle seat, please. What time is boarding?
Ticket Agent: At 3:45. Departure is at 4:45. Your connecting flight is through Dallas.
Vanessa: Ok.
Ticket Agent: Who packed your bags? You or another person?
Vanessa: I'm sorry? I didn't catch that.
Ticket Agent: Did you pack your bags?
Vanessa: Oh. Yes, I did. Sorry.
Ticket Agent: No problem at all. Here is your boarding pass. Your flight leaves from Gate
7B. Have a wonderful trip.
Vanessa: Thank you!
22 Copyright © ELL Technologies 2016. All Rights Reserved.
Copyright © ELL Technologies 2020. All Rights Reserved.
Takeaway At the Check-In Desk
Takeaway At the Check-In Desk
English > Level A1.2 Starter
English > Level A1.2 Starter > At the Airport
Let’s Practice!
Ticket agents ask many questions. What do you remember?
Instructions: Select the correct answer.
1. The ticket agent asks about the place 3. Vanessa asks when the boarding is.
Vanessa is traveling to. She asks: She asks:
What are you traveling to today? What time is boarding?
Where are you traveling to today? Where time is boarding?
Who are you traveling to today? Who time is boarding?
2. The ticket agent asks about Vanessa’s
bags. She asks:
Who packed your bags?
What packed your bags?
Where packed your bags?
Let’s Practice!
Can you ask someone to repeat a question or information?
Instructions: Read the sentences aloud.
1. Could you repeat that, please?
2. I’m sorry. Can you say that again, please?
3. I beg your pardon?
4. Excuse me?
5. Come again?
6. I’m sorry? I didn’t catch that.
7. What’s that?
8. Sorry?
3 Copyright © ELL Technologies 2020. All Rights Reserved.
Takeaway
Takeaway At the Check-In Desk
At the Check-In Desk English > Level A1.2 Starter
English > Level A1.2 Starter
Extension Activity
Let's check in at the airport.
Instructions: Complete the following steps. Fill in the Self-Assessment.
a) Imagine you are checking in at the
Self-Assessment Yes No
airport.
b) The ticket agent asks you questions.
I use expressions for checking
c) Answer the questions.
in and write a dialogue.
d) Write a 6-8 line dialogue.
e) Practice with your partner. I ask questions using words
like when, where.
I respond to questions in an
airport.
Target Words
• to check in (verb): to arrive and register at • boarding (noun): the action of getting
an airport on an airplane
e.g. Clerk: Are you here to check in? e.g. What time is boarding?
Vanessa: Yes, I am. • departure (noun): the action of leaving
• final destination (noun): the last place your e.g. Departure is at 3:45.
air ticket takes you • boarding pass (noun): a pass for
e.g. My final destination is Mexico. getting on an airplane
• e-ticket (noun): an electronic ticket e.g. Here is your boarding pass.
e.g. I have an e-ticket for my trip to Mexico. • gate (noun): an exit from an airport to
• window seat (noun): a seat in an airplane an airplane
next to the window e.g. Your flight leaves from Gate 7B.
e.g. I prefer a window seat. • to pack (verb): to put things nicely in a
• aisle seat (noun): a seat next to the aisle in bag
an airplane e.g. Did you pack your bags?
e.g. I would like an aisle seat.
44 Copyright © ELL Technologies 2016. All Rights Reserved.
Copyright © ELL Technologies 2020. All Rights Reserved.
Takeaway
Takeaway At the Check-In Desk
At the Check-In Desk English > Level A1.2 Starter
English > Level A1.2 Starter
Learning Points
Asking Someone to Repeat
You use both polite and casual phrases to ask someone to repeat, using modals.
Look at the chart and compare:
Polite Could you repeat that, please?
I'm sorry. Can you say that again, please?
I beg your pardon?
Excuse me?
Casual Come again?
I'm sorry? I didn't catch that.
What's that?
Sorry?
Examples:
• Ticket Agent: Who packed your bags?
Vanessa: I'm sorry? I didn't catch that.
Asking and Answering Questions in the Airport
You use Wh- questions to get information about places, people and things. You can ask
and answer Wh- questions when you are in the airport.
Question Use Example
Word
Who asks about a Ticket Agent: Who packed your bags?
person Vanessa: I packed my bags.
What asks for Vanessa: What gate is it?
information Ticket Agent: The flight leaves from Gate 7A.
When asks for time Vanessa: When does the flight leave?
Ticket Agent: 3:45 P.M.
Where asks about a Vanessa: Where is the ticket counter?
place Clerk: It's around the corner.
Why asks for a reason Vanessa: Why do I have to pay extra for my
luggage?
Ticket Agent: It is over the weight limit.
55 Copyright © ELL Technologies 2016. All Rights Reserved.
Copyright © ELL Technologies 2020. All Rights Reserved.
