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Wefast Courier Delivery: Case Study Analysis

WeFast is a same-day courier delivery service operating in several major Indian cities. It offers 90-minute delivery times starting at Rs. 40. Couriers are assigned within 7 minutes of an order being placed. Subscription plans are available for businesses. Drivers can accept orders through the app and complete deliveries by capturing signatures. A sample unit economic analysis shows that after monthly vehicle and operating expenses, the estimated take-home amount for a driver completing 200 orders per month is Rs. 24,550.

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Prateek Agarwal
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0% found this document useful (0 votes)
942 views8 pages

Wefast Courier Delivery: Case Study Analysis

WeFast is a same-day courier delivery service operating in several major Indian cities. It offers 90-minute delivery times starting at Rs. 40. Couriers are assigned within 7 minutes of an order being placed. Subscription plans are available for businesses. Drivers can accept orders through the app and complete deliveries by capturing signatures. A sample unit economic analysis shows that after monthly vehicle and operating expenses, the estimated take-home amount for a driver completing 200 orders per month is Rs. 24,550.

Uploaded by

Prateek Agarwal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as ZIP, PDF, TXT or read online on Scribd
  • Introduction: Introduces the WeFast Courier Delivery service and its scope as a case study.
  • Service Offerings: Describes the courier services provided by WeFast, including categories available and general service details.
  • Order Process: Explains how drivers accept orders through the app and the basic delivery process followed by the organization.
  • Scheduled Orders Completion: Outlines the process for completing scheduled orders on the WeFast platform by partners.
  • Driver Economics: Provides details on the unit economics for 2-wheeler drivers working with WeFast, including cost analysis.
  • Cost Analysis: Breaks down the total monthly costs incurred by drivers on the platform, categorized into different line items.
  • Order Metrics: Presents data on the total orders completed by a partner in a month along with delivery processes.
  • Earnings Breakdown: Details the earnings calculations for partners, including total earnings and take-home figures after expenses.

WeFast Courier Delivery

CASE STUDY ANALYSIS


WeFast Offerings

Commercial and Residential on-demand courier services

Available Delivery Cheap Delivery Match Special Requirements Moto Delivery


Options
• 90 min delivery • Starts at 40/- • Courier assignment in • COD for business • Place an order without
Value Points time 7 minutes deliveries an account

• WeFast is a same-day courier delivery service operational in Mumbai,. Delhi/NCR, Bengaluru, Hyderabad, Ahmedabad, Chennai, Kolkata and Pune
• The system assigns high-scored and closest courier. Special services such as buying from store and multi-point deliveries are also available
• WeFast also has subscription plans, preferable for urgent business/ commercial deliveries, basis their delivery volume as shown below
How do drivers accept orders

New Rider Onboarding on Rider’s order acceptance and completion process


App
• Download the app, register
and get approved
• Basic delivery training
provided by the
organization
• Pick a convenient date and
time to start
• Respond to the orders
• Get paid

Order notification is sent to the Upon accepting the order, rider Upon reaching the destination
rider basis his/her location gets the sender and receiver’s with the parcel, rider captures
contact information. Rider goes to signature for completion
the sender’s address verification
How are scheduled orders completed by
partners on WeFast platform

User completes an online User chooses walking or Receive a quote and order
form with the delivery motor delivery basis the number
details affordability

W
e
F
Unit Economics of a 2
wheeler driver
Total cost incurred in driving vehicle on the
platform
Sr No. Line Item Cost (per month in
INR)

1 EMI of the vehicle 2000


2 Insurance of the vehicle 100
3 Petrol Charges for deliveries 4500
4 Mobile Internet Charges 150
5 Monthly Phone Bill 200
6 Maintenance charges of the vehicle 500
Total 7450

**Assumption: The two wheeler used for delivery is on EMI, Petrol cost @100 rs per litre
Total Orders completed by a partner in a
month
• Delivery Partner has two options

• Single Delivery - the deliveries under this category are short distance and take 30 - 45 minutes per
delivery end to end
• Multiple deliveries - the deliveries under this require the partner to pick up multiple couriers from a
specific and its nearby locations and deliver to a specific and nearby location. Average time taken is 2.5
hours to 3 hours
• Each partner can complete 5 single deliveries and 3 multiple deliveries per day
• Average orders completed in a day - 8
• Total number of working days - 25
• Total orders delivered in a month - 200
Take home for the partner per month

• Number of orders completed in a month - 200

• Average earning per order - Rs. 160

• Total earnings per month - Rs. 32,000

• Total monthly fixed expense - Rs. 7,450 ( if the vehicle has been taken on EMI )

• Take home - Rs. 24,550

**Data: WeFast charges 18% - 22% as commission as service charge and an additional 7% to 16% as extra fee towards security,
penalty, etc per order. A cancellation fee of Rs 50 is charged to driver if he cancels the order 5 minutes post accepting, cancelation
charges are not included in the above calculation of take home.

WeFast Courier Delivery
CASE STUDY ANALYSIS
WeFast Offerings
Commercial and Residential on-demand courier services 
Cheap Delivery
Match Special Requirements
Moto Delive
How do drivers accept orders
•
Download the app, register 
and get approved
•
Basic delivery training 
provided by the 
organ
How are scheduled orders completed by 
partners on WeFast platform
User completes an online 
form with the delivery 
details
Unit Economics of a 2 
wheeler driver
Total cost incurred in driving vehicle on the 
platform
**Assumption: The two wheeler used for delivery is on EMI, Petrol cos
Total Orders completed by a partner in a 
month 
•
Delivery Partner has two options 
•
•
Single Delivery - the deliveries und
Take home for the partner per month 
•
Number of orders completed in a month - 200
•
Average earning per order - Rs. 160
•
To

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