COMPETENCY-BASED

CURRICULUM

PHOTO CREDITS: MEET LEAH CRUZ THE WOMAN BEHIND EXPORTERS AND VENDORS ASSOCIATION PHILIPPINES, INC. (VIEVA)
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AGRICULTURE, FORESTRY AND FISHERY

Qualification:

AGROENTREPRENEURSHIP NC II
TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
East Service Road, South Luzon Expressway, Taguig City, Metro Manila

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 AGROENTREPRENEURSHIP NC II TABLE OF CONTENTS

Page No.
A. COURSE DESIGN …………………………....................................... 2-9
B. MODULES OF INSTRUCTION 9
MODULES (Basic Competencies)
Participating in workplace 11
communication ……………….…………….…...….
Working in a team 15
environment……………….…………...…………….………
Solving/addressing general workplace 19
problems……………….….……….....
Developing career and life 21
decisions………………………………….…………
Contributing to workplace 27
innovation……………….………….........................
Presenting relevant 31
information ……………….…………................................
Practicing occupational safety and health policies and 35
procedures….……...
Exercising efficient and effective sustainable practices in the 39
workplace…...
Practicing entrepreneurial skills in the 43
workplace………………………….......
MODULES (Common Competencies)
Apply safety measures in farm 47
operations..............…………………………………....
Perform estimation and basic calculation..……….………………… 51
Provide quality customer services..………………………. 54
Comply with quality and ethical 61

1
standards ……………………………………...
MODULES (Core Competencies)
Assessing market opportunities……………………………. 70
Establishing farm production plan..…………………………………. 76
Handling finances………………………………. 81
Marketing produce ................................................ 87

COURSE DESIGN
AGROENTREPRENEURSHIP NC II

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 COMPETENCY-BASED CURRICULUM
COURSE TITLE : AGROENTREPRENEURSHIP
NOMINAL DURATION : 256 hours
QUALIFICATION LEVEL : NC II

COURSE DESCRIPTION:
The AGROENTREPRENEURSHIP NC II course consists of competencies that a person must
achieve to assess market opportunities, establish farm production plan, handle finances, and
market produce.

A person who has achieved these competencies is competent to be:

 Marketing Coordinator
 Production Coordinator

TRAINEE ENTRY REQUIREMENTS

Trainees or students who wish to enter this program must possess the following requirements:

 Able to read and write;

 Able to communicate, both orally and in writing;
 Basic mathematical skills; and
 Digital and ICT literacy skills

COURSE STRUCTURE
Unit of Module Title Learning Outcome Duration
Competency
Basic Competencies - 37 hours

Participate in Participating in Obtain and convey 6 hours

workplace workplace workplace information
communication communication Perform duties following
workplace instructions

Complete relevant
work related
documents
Work in team Working in team Describe team role 3 hours
environment environment and scope
Identify one’s role and
responsibility within a
team

Work as a team member

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Solve/address Solving/addressing Identify routine 3 hours
general workplace general workplace problems
problems problems Look for solutions to
routine problems
Recommend
solutions to problems
Develop career Developing career and Manage one’s emotion 3 hours
and life decisions life decisions Develop reflective
practice
Boost self- confidence
and develop
selfregulation
Contribute to Contributing to Identify opportunities to 3 hours
workplace workplace innovation do things better.
innovation Discuss and develop
ideas with others
Integrate ideas for
change in the
workplace
Present relevant Presenting relevant Gather data/ 8 hours
information information information
Assess gathered data/
information
Record and present
information
Practice Practice occupational Identify OSH compliance 4 hours
occupational safety safety and health requirements
and health policies policies and
and procedures procedures Prepare OSH
requirements for
compliance
Perform tasks in
accordance with
relevant OSH policies
and procedures
Exercise efficient Exercising efficient and Identify the efficiency 3 hours
and effective effective sustainable and effectiveness of
sustainable practices in the resource utilization
practices in the workplace Determine causes of
workplace inefficiency and/or
ineffectiveness of

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 resource utilization

Convey
inefficient and
ineffective
environmental practices

Practice Practicing Apply entrepreneurial 4 hours

entrepreneurial entrepreneurial skills workplace best
skills in the in the workplace practices
workplace
Communicate
entrepreneurial
workplace best practices

Implement costeffective
operation
Common Competencies - 75 hours
Apply Safety Applying Safety Determine areas of 24 hours
Measures in Farm Measures in Farm concern for safety
Operations Operations measures
Apply appropriate safety
measures
Safekeep/ dispose
tools, materials and
outfit
Perform Performing Perform estimation 16 hours
Estimation and Estimation and Basic Perform basic workplace
Basic Calculation Calculation calculation
Provide Quality Providing Quality Update knowledge of 17 hours
Customer Service Customer Service products and services
Assess needs of new and
existing clients
Conduct client
satisfaction survey
Comply with Complying with Assess quality of 18 hours
Quality and Quality and Ethical received materials
Ethical Standards Standards Assess own work/output

Submit oneself to third

party assessment
Engage in quality
improvement

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 Core Competencies - 144 hours
Assess Market Assessing Market Conduct market visits 40 hours
Opportunities Opportunities
Determine value adding
activities
Prepare market plan
Establish Farm Establishing Farm Review farm 32 hours
Production Plan Production Plan production plan

Prepare farm
production plan

Improve farm
production plan
Handle Finances Handling Finances Prepare budget plan 24 hours
Apply budget plan
Invest farm income
Market Produce Marketing Produce Monitor prevailing price 48 hours
of produce
Apply marketing
strategies
Sell produce

LIST OF TOOLS, MATERIALS AND EQUIPMENT

TOOLS EQUIPMENT MATERIALS

QTY. QTY QTY.

ASSESS MARKET OPPORTUNITIES

1 pair Scissor 1 set Portable speaker with 10pcs Marking pen

microphone (permanent)
1 pc Stapler 1 unit camera phone 10pcs Marking pen (white
board)/ chalk
1 Puncher 1 unit White / Black Board 25 pcs Ballpen
5 units Computer with printer, 25 pcs Pencil
document processor
and internet connection

5 Calculators 25 pcs Notebook

5 pcs Masking tape (1 inch)

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 1 roll Flipchart

100 pcs Manila paper

25 pcs Cartolina

1 pc Record book

2 reams Bond paper

1 box Staple wire

5 pcs Reference materials

(manual, guide book)

5 boxes Crayons (8 pcs/box)

ESTABLISH FARM PRODUCTION PLAN

1 pair Scissor 5 units Computer with printer, 10 pcs Marking pen

document processor (permanent)
and

internet connection

1 pc Stapler 1 set Portable speaker and 10pcs Marking pen (white

microphone board)/ chalk
1 Puncher 1 unit camera phone 25 pcs Ballpen
1 unit White / Black Board 25 pcs Pencil

5 Calculators 25 pcs Notebook

5 pcs Masking tape (1 inch)

1 roll Flipchart

100 pcs Manila paper

25 pcs Cartolina

1 pc Record book

2 reams Bond paper

1 box Staple wire

5 pcs Reference materials

(manual, guide book)

5 boxes Crayons (8 pcs/box)

HANDLE FINANCES
1 pair Scissor 1 set Portable speaker and 10pcs Marking pen
microphone (permanent)
1 pc Stapler 1 unit camera phone 10pcs Marking pen (white
board)/ chalk
1 Puncher 1 unit White / Black Board 25 pcs Ballpen

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5 Calculators 5 units Computer with printer, 25 pcs Pencil
document processor and
internet connection

25 pcs Notebook

5 pcs Masking tape (1 inch)

1 roll Flipchart

100 pcs Manila paper

25 pcs Cartolina

1 pc Record book

2 reams Bond paper

1 box Staple wire

5 pcs Reference materials

(manual, guide book)

5 boxes Crayons (8 pcs/box)

MARKET PRODUCE
1 pair Scissor 1 set Portable speaker and 10pcs Marking pen
microphone (permanent)
1 pc Stapler 1 unit Camera phone 10pcs Marking pen (white
board)/ chalk
1 Puncher 1 unit White/ Black Board 25 pcs Ballpen
5 Calculators 5 units Computer with printer, 25 pcs Pencil
document processor and
internet connection

25 pcs Notebook

5 pcs Masking tape (1 inch)

1 roll Flipchart

100 pcs Manila paper

25 pcs Cartolina

1 pc Record book

2 reams Bond paper

1 box Staple wire

5 pcs Reference materials

(manual, guide book)

5 boxes Crayons (8 pcs/box)

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TRAINING FACILITIES
AGROENTREPRENEURSHIP NC II

Based on a class size of 25 students/trainees

SPACE REQUIREMENT SIZE IN METERS AREA IN SQ. TOTAL GRAND TOTAL AREA
METERS AREA IN SQ. IN SQ.
METERS METERS

A. Building (permanent) 125.00

Student/Trainee Lecture 2.00 x 1.00 per 2.00 per 50.00

Area student/trainee student

Learning Resource Center 3.00 x 5.00 15.00 15.00

Activity Room 30.00

including facilities:
- wash room 2.00
- store room - rest 2x1 16.00
room (male, female & 4x4 12.00
PWD) 3x4
B. Demo Area* 500.00

TOTAL: 625.00

Note: * Access to and use of equipment/facilities can be provided through cooperative arrangements of MOA with
other partner enterprises/organizations/institutions.

ASSESSMENT METHODS

1. Written Examination
2. Demonstration
3. Interview / Oral questioning
4. Observation

COURSE DELIVERY (METHODOLOGY)

1. Institution-Based Learning
2. Enterprise-Based Training
3. Flexible Learning
4. Face-to-Face Learning Approach
5. Supervised Industry Learning

TRAINER QUALIFICATIONS FOR PROCESSED FOOD AND BEVERAGES SECTOR

Trainers who will deliver the training on

AGROENTREPRENEURSHIP NC II should be/have the following:

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➢ Must be a holder of NTTC I (NC + TM1) in Agroentrepreneurship NC II and
➢ Must have at least 2 years job/industry experience for the last five (5) years
➢ Attended a training on elearning facilitation and elearning materials
development
➢ Digital and ICT literacy skills

*Note: Consider iWER guidelines (apprenticeship) in converting

training/seminar to industry experiences

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MODULES OF INSTRUCTION
AGROENTREPRENEURSHIP NC II

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AGROENTREPRENEURSHIP NC II
MODULES OF INSTRUCTION
BASIC COMPETENCIES

BASIC COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to gather, interpret and convey information in
response to workplace requirements.

NOMINAL DURATION : 4 hours

PREREQUISITE : Receive and Respond to Workplace Communication. (NCI)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees must be able to:

LO1. Obtain and convey workplace information LO2.

Complete relevant work related documents.

LO3. Participate in workplace meeting and discussion.

LO1. OBTAIN AND CONVEY WORKPLACE INFORMATION

ASSESSMENT CRITERIA:

1. Specific relevant information is accessed from appropriate sources.

2. Effective questioning and active listening and speaking are used to gather and convey
information.
3. Appropriate medium is used to transfer information and ideas.
4. Appropriate non-verbal communication is used.
5. Appropriate lines of communication with superiors and colleagues are identified and
followed.
6. Defined work procedures for the location and storage of information are used.
7. Personnel interaction is carried out clearly and concisely.

CONTENTS:

Effective verbal and non-verbal communication

Different modes of communication
Medium of communication in the workplace
Organizational/ workplace policies
Communication procedures and systems

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 Lines of communication
Technology relevant to the enterprise and the individual's work responsibilities
Effective questioning techniques (clarifying and probing) Workplace
etiquette

CONDITION:

The students/ trainees must be provided with the following:

Writing materials (pen & paper)
References (books) Manuals

METHODOLOGIES:

Group discussion/interaction
Assignment method
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Written test
Practical performance test
Interview
LO2. PERFORM DUTIES FOLLOWING WORKPLACE INSTRUCTIONS

ASSESSMENT CRTERIA:

1. Written notices and instructions are read and interpreted in accordance with
organizational guidelines
2. Routine written instruction is followed based on established procedures
3. Feedback is given to workplace supervisor-based instructions/ information received
4. Workplace interactions are conducted in a courteous manner
5. Where necessary, clarifications about routine workplace procedures and matters
concerning conditions of employment are sought and asked from appropriate sources
6. Meetings outcomes are interpreted and implemented.

CONTENTS:

Effective verbal and non-verbal communication

Different modes of communication
Medium of communication in the workplace
Organizational/ workplace policies
Communication procedures and systems
Lines of communication
Technology relevant to the enterprise and the individual's work responsibilities

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 Effective questioning techniques (clarifying and probing) Workplace
etiquette

CONDITION:

The students/trainees must be provided with the following:

Paper
Pencils / ball pen
Reference books Manuals

METHODOLOGIES:

Group discussion/Interaction
Assignment method
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Written test
Practical! performance test
Interview
LO3. COMPLETE RELEVANT WORK-RELATED DOCUMENTS

ASSESSMENT CRITERIA:

1. Range of forms relating to conditions of employment are completed accurately and

legibly
2. Workplace data is recorded on standard workplace forms and documents
3. Errors in recording information on forms/ documents are identified and acted upon
4. Reporting requirements to supervisor are completed according to organizational
guidelines

CONTENTS:

Effective verbal and non-verbal communication

Different modes of communication
Medium of communication in the workplace
Organizational/ workplace policies
Communication procedures and systems
Lines of communication
Technology relevant to the enterprise and the individual's work responsibilities
Effective questioning techniques (clarifying and probing) Workplace
etiquette

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 CONDITION:

The students/trainees must be provided with the following:

Paper
Pencils/ball pen
References (books) Manuals

METHODOLOGIES:

Group discussions/interaction
Assignment method
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Written test
Practical / performance test
Interview
BASIC COMPETENCY : WORK IN A TEAM ENVIRONMENT

MODULE TITLE : WORKING IN A TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes to
identify one’s roles and responsibilities as a member of a
team.

NOMINAL DURATION : 4 hours

PREREQUISITE : TEAMWORK (NC I)

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/ trainees must be able to:

LO1. Describe and identify team role and responsibility in a team.

LO2. Identify own role and responsibility within team

LO3. Work as a team member

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LO1. DESCRIBE TEAM ROLE AND RESPONSIBILITY IN A TEAM

ASSESSMENT CRITERIA:

1. Role and objective of the team is identified.

2. Team parameters, relationships and responsibilities are identified.
3. Individual role and responsibilities within team environment are identified.
4. Roles and responsibilities of other team members are identified and recognized.
5. Reporting relationships within team and external to team are identified.

CONTENTS:

Group structure
Group development
Sources of information

CONDITION:

The students/ trainees must be provided with the following:

SOP of workplace
Job procedures
Client / supplier instructions
Quality standards
Organizational or external personnel

METHODOLOGIES:

Group discussion/interaction
Case studies
Simulation
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Written test
Observation Simulation
Role playing
LO2. IDENTIFY OWN ROLE AND RESPONSIBILITY WITHIN TEAM

ASSESSMENT CRITERIA:

1. Individual roles and responsibilities within the team environment are identified
2. Roles and objectives of the team is identified from available sources of information
3. Team parameters, reporting relationships and responsibilities are identified based on
team discussions and appropriate external sources.

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 CONTENTS:

Team roles and objectives

Team structure and parameters
Team development
Sources of information

CONDITION:

The students I trainees must be provided with the following:

SOP of workplace
Job procedures
Organization or external personnel

METHODOLOGIES:

Group discussion/interaction
Case studies
Simulation
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Observation of work activities

Observation through simulation or role play Case
studies and scenarios.
LO3. WORK AS A TEAM MEMBER

ASSESSMENT CRITERIA:

1. Effective and appropriate forms of communications are used and interactions

undertaken with team members based on company practices
2. Effective and appropriate contributions made to complement team activities and
objectives, based on workplace context
3. Protocols in reporting are observed based on standard company practices
4. Contribute to the development of team work plans based on an understanding of
team’s role and objectives

CONTENTS:

Communication Process
Workplace communication protocol
Team planning and decision making
Team thinking
Team roles

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 Process of team development Workplace
context

CONDITION:

The students I trainees must be provided with the following:

SOP of workplace
Job procedures
Organization or external personnel

METHODOLOGIES:

Group discussion/interaction
Case studies
Simulation
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Observation of work activities

Observation through simulation or role play Case
studies and scenarios.
BASIC COMPETENCY : SOLVE/ ADDRESS GENERAL WORKPLACE PROBLEMS
MODULE TITLE :
SOLVING/ ADDRESSING GENERAL WORKPLACE PROBLEMS

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to apply problem-solving techniques to determine
the origin of problems and plan for their resolution. It also
includes addressing procedural problems through
documentation, and referral.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identify routine problems

LO2. Look for solutions to routine problems

LO3. Recommend solutions to routine problems

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LO1. IDENTIFY ROUTINE PROBLEMS

ASSESSMENT CRITERIA:

1. Routine problems or procedural problem areas are identified

2. Problems to be investigated are defined and determined
3. Current conditions of the problem are identified and documented CONTENTS:

Current industry hardware and software products and services Industry

maintenance, service and helpdesk practices, processes and procedures
Industry standard diagnostic tools Malfunctions
and resolutions

CONDITION:

The students/trainees must be provided with the following:

Workplace
Code of Ethics
Organizational Goals
Handouts and PD-Social Aspects CD’s on
Problem Solving

METHODOLOGIES:

Group discussion/interaction
Simulation
Demonstration/practical hands-on exercises
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Role play
Interview
Written examination
LO2. LOOK FOR SOLUTIONS TO ROUTINE PROBLEMS ASSESSMENT

CRITERIA:

1. Potential solutions to problem are identified

2. Recommendations about possible solutions are developed, documented, ranked and
presented to appropriate person for decision

CONTENTS:

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 Current industry hardware and software products and services
Industry service and helpdesk practices, processes and procedures
Operating systems
Industry standard diagnostic tools
Malfunctions and resolutions. Root
cause analysis

CONDITION:

The students/ trainees must be provided with the following

Organizational KRA
Work values and ethics
Company policies and standards
Sample job targets
Learning Guides
CD’s on Problem Solving

METHODOLOGIES:

Group discussion/interaction
Structured activity
Demonstration/practical hands-on exercises
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Role play
Interview
Written examination
LO3. RECOMMEND SOLUTIONS TO PROBLEMS ASSESSMENT

CRITERIA:

1. Implementation of solutions are planned

2. Evaluation of implemented solutions are planned
3. Recommended solutions are documented and submit to appropriate person for
confirmation

CONTENTS:

Standard procedures
Documentation produce

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 CONDITION:

The students/ trainees must be provided with the following:

Organizational KRA
Work values and ethics
Company policies and standards
Sample job targets
Learning Guides
CD’s on Problem Solving

METHODOLOGIES:

Group discussion/interaction
Film viewing
Role play/simulation
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Interview
Written examination
Portfolio assessment
BASIC COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS

MODULE TITLE : DEVELOPING CAREER AND LIFE DECISIONS

MODULE DESCRIPTOR :
This module covers the knowledge, skills and attitudes in
managing one’s emotions, developing reflective practice, and
boosting self-confidence and developing self-regulation.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Manage own emotion

LO2. Develop reflective practice

LO3. Boost self-confidence and develop self-regulation

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LO1. MANAGE OWN EMOTIONS

ASSESSMENT CRITERIA:

1. Self-management strategies are identified

2. Skills to work independently and to show initiative, to be conscientious, and
persevering in the face of setbacks and frustrations are developed
3. Techniques for effectively handling negative emotions and unpleasant situation in the
workplace are examined

CONTENTS:

Self-management strategies that assist in regulating behavior and achieving personal

and learning goals (e.g. Nine self-management strategies according to
Robert Kelley)
Enablers and barriers in achieving personal and career goals
Techniques in handling negative emotions and unpleasant situation in the workplace
such as frustration, anger, worry, anxiety, etc.

CONDITION:

The students/trainees must be provided with the following:

Access to workplace and resource s

Case studies

METHODOLOGIES:

Group discussion/interaction
Simulation
Demonstration/practical hands-on exercises
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Role play
Interview
Written examination
LO2. DEVELOP REFLECTIVE PRACTICE

ASSESSMENT CRITERIA:

1. Personal strengths and achievements, based on self-assessment strategies and

teacher feedback are contemplated

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 2. Progress when seeking and responding to feedback from teachers to assist them in
consolidating strengths, addressing weaknesses and fulfilling their potential are
monitored
3. Outcomes of personal and academic challenges by reflecting on previous problem
solving and decision-making strategies and feedback from peers and teachers are
predicted

CONTENTS:

Basic SWOT analysis

Strategies to improve one’s attitude in the workplace
Gibbs’ Reflective Cycle/Model (Description, Feelings, Evaluation, Analysis,
Conclusion, and Action plan)
Online activities (e.g. use of LMS and emails)

CONDITION:

The students/trainees must be provided with the following:

Access to workplace and resource s

Case studies

METHODOLOGIES:

Group discussion/interaction
Simulation
Demonstration/practical hands-on exercises
Competency-based learning materials method

ASSESSMENT METHODS:

Role play
Interview
Written examination
LO3. BOOST SELF-CONFIDENCE AND DEVELOP SELF-REGULATION ASSESSMENT CRITERIA:

1. Efforts for continuous self-improvement are demonstrated

2. Counter-productive tendencies at work are eliminated
3. Positive outlook in life are maintained

CONTENTS:

Four components of self-regulation based on Self-Regulation Theory (SRT)

Personality development concepts

23
 Self-help concepts (e. g., 7 Habits by Stephen Covey, transactional analysis, psycho-
spiritual concepts)

CONDITION:

The students/trainees must be provided with the following:

Access to workplace and resource s

Case studies

METHODOLOGIES:

Group discussion/interaction
Simulation
Demonstration/practical hands-on exercises
Competency-based learning materials method Online
activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Role play
Interview
Written examination
BASIC COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION

MODULE TITLE : CONTRIBUTING TO WORKPLACE INNOVATION

MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to make a pro-active and positive contribution to
workplace innovation.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identity opportunities to do things better

LO2. Discuss and develop ideas with others

LO3. Integrate ideas for change in the workplace

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LO1. IDENTIFY OPPORTUNITIES TO DO THINGS BETTER

ASSESSMENT CRITERIA:

1. Opportunities for improvement are identified proactively in own area of work

2. Information are gathered and reviewed which may be relevant to ideas and which might
assist in gaining support for idea

CONTENTS:

Roles of individuals in suggesting and making improvements

Positive impacts and challenges in innovation
Types of changes and responsibility
Seven habits of highly effective people

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
LO2. DISCUSS AND DEVELOP IDEAS WITH OTHERS

ASSESSMENT CRITERIA:

1. People who could provide input to ideas for improvements are identified
2. Ways of approaching people to begin sharing ideas are selected
3. Meeting is set with relevant people
4. Ideas for follow up are review and selected based on feedback

25
 5. Critical inquiry method is used to discuss and develop ideas with others

CONTENTS:

Roles of individuals in suggesting and making improvements

Positive impacts and challenges in innovation
Types of changes and responsibility
Seven habits of highly effective people

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
LO3. INTEGRATE IDEAS FOR CHANGE IN THE WORKPLACE

ASSESSMENT CRITERIA:

1. Critical inquiry method is used to integrate different ideas for change of key people
2. Summarizing, analyzing and generalizing skills are used to extract salient points in the
pool of ideas
3. Reporting skills are likewise used to communicate results
4. Current Issues and concerns on the systems, processes and procedures, as well as the
need for simple innovative practices are identified

CONTENTS:

Roles of individuals in suggesting and making improvements

26
 Positive impacts and challenges in innovation
Types of changes and responsibility
Seven habits of highly effective people Basic
research skills

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
BASIC COMPETENCY : PRESENT RELEVANT INFORMATION

MODULE TITLE : PRESENTING RELEVANT INFORMATION

MODULE DESCRIPTOR :
This module covers the knowledge, skills and attitudes
required to present data/information appropriately.

NOMINAL DURATION : 4 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Gather data/information

LO2. Assess gathered data/information

LO3. Record and present information

27
LO1. GATHER DATA/ INFORMATION

ASSESSMENT CRITERIA:

1. Evidence, facts and information are collected.

2. Evaluation, terms of reference and conditions are reviewed to determine whether
data/information falls within project scope.

CONTENTS:

Organizational protocols
Confidentiality
Accuracy
Business mathematics and statistics
Data analysis techniques/procedures
Reporting requirements to a range of audiences
Legislation, policy and procedures relating to the conduct of evaluations
Organizational values, ethics and codes of conduct

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
LO2. ASSESS GATHERED DATA/ INFORMATION ASSESSMENT

CRITERIA:

28
 1. Validity of data/ information is assessed
2. Analysis techniques are applied to assess data/ information
3. Trends and anomalies are identified
4. Data analysis techniques and procedures are documented
5. Recommendations are made on areas of possible improvement

CONTENTS:

Business mathematics and statistics

Data analysis techniques/ procedures
Reporting requirements to a range of audiences
Legislation, policy and procedures relating to the conduct of evaluations
Organisational values, ethics and codes of conduct

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
LO3. RECORD AND PRESENT INFORMATION ASSESSMENT

CRITERIA:

1. Studied data/information are recorded

2. Recommendations are analysed for action to ensure they are compatible with the
project’s scope and terms of reference
3. Interim and final reports are analysed and outcomes are compared to the criteria
established at the outset

29
 4. Findings are presented to stakeholders CONTENTS:

Data analysis techniques/ procedures

Reporting requirements to a range of audiences
Legislation, policy and procedures relating to the conduct of evaluations
Organisational values, ethics and codes of conduct

CONDITION:

The students/ trainees must be provided with the following:

Pens, papers and writing implements

White board
Manila papers

METHODOLOGIES:

Group discussion/Interaction
Simulation
Symposium
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Situation analysis
Interview
Practical examination
Written examination
BASIC COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES
AND PROCEDURES
MODULE TITLE :
PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES
AND PROCEDURES
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to identify OSH compliance requirements, prepare
OSH requirements for compliance, and perform tasks in
accordance with relevant OSH policies and procedures.

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identity OSH compliance requirements

30
LO2. Prepare OSH requirements for compliance

LO3. Perform tasks in accordance with relevant OSH policies and procedures

31
LO1. IDENTIFY OSH COMPLIANCE REQUIREMENTS

ASSESSMENT CRITERIA:

1. Relevant OSH requirements, regulations, policies and procedures are identified in

accordance with workplace policies and procedures
2. OSH activity non-conformities are conveyed to appropriate personnel
3. OSH preventive and control requirements are identified in accordance with OSH work
policies and procedures

CONTENTS:

OSH preventive and control requirements

Hierarchy of Controls
Hazard Prevention and Control
General OSH principles
Work standards and procedures
Safe handling procedures of tools, equipment and materials Standard
emergency plan and procedures in the workplace

CONDITION:

The students/ trainees must be provided with the following:

Facilities, materials tools and equipment necessary for the activity

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Observation
Demonstration with oral questioning
Third party report
LO2. PREPARE OSH REQUIREMENTS FOR COMPLIANCE

ASSESSMENT CRITERIA:

1. OSH work activity material, tools and equipment requirements are identified in
accordance with workplace policies and procedures

32
 2. Required OSH materials, tools and equipment are acquired in accordance with
workplace policies and procedures
3. Required OSH materials, tools and equipment are arranged/ placed in accordance
with OSH work standards

CONTENTS:

Resources necessary to execute hierarchy of controls

General OSH principles
Work standards and procedures
Safe handling procedures of tools, equipment and materials Different OSH
control measures

CONDITION:

The students/trainees must be provided with the following

Facilities, materials tools and equipment necessary for the activity

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Observation
Demonstration with oral questioning
Third party report Simulation
LO3. PERFORM TASKS IN ACCORDANCE WITH RELEVANT OSH POLICIES

ASSESSMENT CRITERIA:

1. Relevant OSH work procedures are identified in accordance with workplace policies
and procedures
2. Work Activities are executed in accordance with OSH work standards
3. Non-compliance work activities are reported to appropriate personnel.

CONTENTS:

OSH work standards

Industry related work activities
General OSH principles

33
 OSH Violations
Non-compliance work activities

CONDITION:

The students/trainees must be provided with the following:

Facilities, materials tools and equipment necessary for the activity

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Observation
Demonstration with oral questioning
Third party report
BASIC COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODULE TITLE :
EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes to
identify the efficiency and effectiveness of resource utilization,
determine causes of inefficiency and/or ineffectiveness of
resource utilization and Convey inefficient and ineffective
environmental practices.

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Identify the efficiency and effectiveness of resource utilization

LO2. Determine causes of inefficiency and/or ineffectiveness of resource utilization

LO3. Convey inefficient and ineffective environmental practices

LO1. IDENTIFY THE EFFICIENCY AND EFFECTIVENESS OF RESOURCE UTILIZATION ASSESSMENT

CRITERIA:

34
 1. Required resource utilization in the workplace is measured using appropriate
techniques
2. Data are recorded in accordance with workplace protocol
3. Recorded data are compared to determine the efficiency and effectiveness of resource
utilization according to established environmental work procedures

CONTENTS:

Importance of environmental literacy

Environmental work procedures
Waste minimization
Efficient energy consumptions

CONDITION:

The students/ trainees must be provided with the following:

Workplace
Tools, materials and equipment relevant to the tasks
PPE
Manuals and references

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written examination
LO2. DETERMINE CAUSES OF INEFFICIENCY AND/OR INEFFECTIVENESS OF RESOURCE
UTILIZATION

ASSESSMENT CRITERIA:

1. Potential causes of inefficiency and/or ineffectiveness are listed

2. Causes of inefficiency and/or ineffectiveness are identified through deductive
reasoning
3. Identified causes of inefficiency and/or ineffectiveness are validated thru established
environmental procedures

35
 CONTENT:

Causes of environmental inefficiencies and ineffectiveness

CONDITION:

The students/ trainees must be provided with the following:

Workplace
Tools, materials and equipment relevant to the tasks
PPE
Manuals and references

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written examination
LO3. CONVEY INEFFICIENT AND INEFFECTIVE ENVIRONMENTAL PRACTICES

ASSESSMENT CRITERIA:

1. Efficiency and effectiveness of resource utilization are reported to appropriate

personnel
2. Concerns related resource utilization are discussed with appropriate personnel
3. Feedback on information/ concerns raised are clarified with appropriate personnel

CONTENTS:

Appropriate Personnel to address the environmental hazards Environmental

corrective actions

CONDITION:

The students/ trainees must be provided with the following:

Workplace

36
 Tools, materials and equipment relevant to the tasks
PPE
Manuals and references

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written examination
BASIC COMPETENCY : PRACTICE ENTREPRENEURIAL SKILLS IN THE WORKPLACE

MODULE TITLE :
PRACTICING ENTREPRENEURIAL SKILLS IN THE WORKPLACE

MODULE DESCRIPTOR : This module covers the outcomes required to apply

entrepreneurial workplace best practices and implement cost-
effective operations.

NOMINAL DURATION : 6 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Apply entrepreneurial workplace best practices

LO2. Communicate entrepreneurial workplace best practices

LO3. Implement cost-effective operations

37
LO1. APPLY ENTREPRENEURIAL WORKPLACE BEST PRACTICES

ASSESSMENT CRITERIA:

1. Good practices relating to workplace operations are observed and selected following
workplace policy
2. Quality procedures and practices are complied with according to workplace
requirements
3. Cost-conscious habits in resource utilization are applied based on industry standards

CONTENTS:

Workplace best practices, policies and criteria

Resource utilization
Ways in fostering entrepreneurial attitudes:
oPatience oHonesty
oQuality-consciousness
oSafety-consciousness
oResourcefulness

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
o Enterprise procedures manuals o Company quality policy

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Interview
Third-party report
LO2. COMMUNICATE ENTREPRENEURIAL WORKPLACE BEST PRACTICES

ASSESSMENT CRITERIA:

38
 1. Observed good practices relating to workplace operations are communicated to
appropriate person
2. Observed quality procedures and practices are communicated to appropriate person
3. Cost-conscious habits in resource utilization are communicated based on industry
standards

CONTENTS:

Workplace best practices, policies and criteria

Resource utilization
Ways in fostering entrepreneurial attitudes:
oPatience oHonesty
oQuality-consciousness
oSafety-consciousness
oResourcefulness

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
o Enterprise procedures manuals o Company quality policy

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Interview
Third-party report
LO3. IMPLEMENT COST-EFFECTIVE OPERATIONS

ASSESSMENT CRITERIA:

1. Preservation and optimization of workplace resources is implemented in accordance

with enterprise policy
2. Judicious use of workplace tools, equipment and materials are observed according to
manual and work requirements

39
 3. Constructive contributions to office operations are made according to enterprise
requirements.
4. Ability to work within one’s allotted time and finances is sustained

CONTENTS:

Optimization of workplace resources

5S procedures and concepts
Criteria for cost-effectiveness
Workplace productivity
Impact of entrepreneurial mindset to workplace productivity Ways in
fostering entrepreneurial attitudes:
o Quality-consciousness o Safety-consciousness

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
o Enterprise procedures manuals o Company quality
policy

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Interview
Third-party report
AGROENTREPRENEURSHIP NC II

MODULES OF INSTRUCTION

COMMON COMPETENCIES

UNIT OF COMPETENCY : APPLY SAFETY MEASURES IN FARM OPERATIONS

40
 MODULE TITLE : APPLYING SAFETY MEASURES IN FARM OPERATIONS
MODULE DESCRIPTOR : This module covers the knowledge, skills and attitudes
required to perform safety measures effectively and efficiently.
It includes identifying areas, tools, materials, time and place in
performing safety measures.

NOMINAL DURATION : 24 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Determine areas of concern for safety measures

LO2. Apply appropriate safety measures

LO3. Safekeep/ dispose tools, materials and outfit

LO1. DETERMINE AREAS OF CONCERN FOR SAFETY MEASURES

ASSESSMENT CRITERIA:

1. Work tasks are identified in line with farm operations

2. Place for safety measures are determined in line with farm operations
3. Time for safety measures are determined in line with farm operations
4. Appropriate tools, materials and outfits are prepared in line with job requirements

CONTENTS:

Different work tasks in farm operations

Place and time for implementation of safety measures
Different hazards in the workplace
Types of tools, materials and outfits
Preparation of tools, materials and outfits
Safety measures in a workplace during farm operations (e.g. first aid procedures)

CONDITION:

The students/ trainees must be provided with the following:

PPE and guide on how it is checked and worn

CBLM
Tools, materials and outfits in line with jobe requirements First aid
kit

METHODOLOGIES:

41
 Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Written examination
Oral questioning
Third party report
LO2. APPLY APPROPRIATE SAFETY MEASURES

ASSESSMENT CRITERIA:
1. Tools and materials are used according to specifications and procedures
2. Outfits are worn according to farm requirements
3. Effectivity/shelf life/expiration of materials are strictly observed
4. Emergency procedures are known and followed to ensure a safe work requirement
5. Hazards in the workplace are identified and reported in line with farm guidelines

CONTENTS:

Uses and functions of tools

Outfits and proper wearing
Expiration/shelf life of materials
Proper disposal of expired materials
Environmental rules and regulations
Disaster Risk and Reduction Management
Emergency procedures
Hazards identification and reporting
Climate Change Adaptation and Mitigation
Communication skills
Occupational Safety and Health Standards Farm
requirements and guidelines

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
CBLM
Samples of workplace safety and requirements:
Health/medical certificate

42
 DOLE requirements
BFAD requirements

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Written Assessment
LO3. SAFEKEEP/ DISPOSE TOOLS, MATERIALS AND OUTFIT

ASSESSMENT CRITERIA:

1. Used tools and outfit are cleaned after use and stored in designated areas
2. Unused materials are properly labeled and stored according to manufacturer’s
recommendation and farm requirements
3. Waste materials are disposed according to manufacturers, government and farm
requirements

CONTENTS:

Procedures of cleaning used tools and outfits

Label and storage unused materials
Disposal of wastes materials
Manufacturers’ recommendation on keeping materials Environmental
rules and regulations

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks References
and manuals
CBLM
Cleaning tools and agents

METHODOLOGIES:

Group discussion/interaction
Film viewing

43
 Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Written Assessment
Third party report
COMMON COMPETENCY : PERFORM ESTIMATION AND BASIC CALCULATION

MODULE TITLE : PERFORMING ESTIMATION AND BASIC CALCULATION

This module covers the knowledge, skills and attitudes
MODULE DESCRIPTOR :
required to perform basic workplace calculations.
.

NOMINAL DURATION : 16 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Perform estimation

LO2. Perform basic workplace calculation

44
 LO1. PERFORM ESTIMATION

ASSESSMENT CRITERIA:

1. Job requirements are identified from written or oral communications

2. Quantities of materials and resources required to complete a work task are estimated
3. The time needed to complete a work activity is estimated
4. Accurate estimate for work completion are made
5. Estimate of materials and resources are reported to appropriate person

CONTENTS:

Job requirements/labor needs

Calculation of quantities of materials and resources required
Calculation of time for job completion
Preparation of estimate report
Basic mathematical operations
Percentage and ratios Unit
Conversion

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals
CBLM
Calculator
Computer with document processor, application software, printer and internet
connection

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Written Examination
Oral questioning
LO2. PERFORM BASIC WORKPLACE COMPUTATION

45
 ASSESSMENT CRITERIA:

1. System and units of measurement to be followed are ascertained

2. Calculation needed to complete work tasks are performed using the four basic mathematical
operation
3. Calculate whole fraction, percentage and mixed when are used to complete the instructions
4. Number computed is checked following work requirements

CONTENTS:

Four basic mathematical operation

System and units of measurement
Fraction, percentage and ratio
Material takeoff
Materials costing

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals
CBLM
Calculator
Computer with document processor, application software, printer and internet
connection

METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written exam
COMMON COMPETENCY : PROVIDE QUALITY CUSTOMER SERVICE

MODULE TITLE : PROVIDING QUALITY CUSTOMER SERVICE

46
 MODULE DESCRIPTOR : This module covers the knowledge, skill and attitudes required to
provide effective and efficient services to the clients of the
microfinance industry.

NOMINAL DURATION : 17 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Update knowledge of products and services

LO2. Assess needs of new and existing clients

LO3. Conduct client satisfaction survey

47
LO1. UPDATE KNOWLEDGE OF PRODUCTS AND SERVICES

ASSESSMENT CRITERIA:

1. Products and/or services to be marketed are identified, familiarized with and fully
understood
2. Information on programs is accessed
3. Knowledge on products, services and programs are updated
4. Additional information on products, services and programs are prepared

CONTENTS:

Introduction to Microfinance
Organization profile
MFIs products and services (financial and non-financial):
Loans
Savings
Insurance
Trainings
Marketing Assistance
MFIs programs
Organization procedures and processes in providing quality customer service
Work values and ethics:
Quality consciousness
Proactive
Patience
Information on products, services and programs

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks (e.g.
sample report forms)
References and manuals
Pen, paper, computer and communication apps
Sample brochures on products, services and programs

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

48
ASSESSMENT METHODS:

Demonstration
Oral questioning
Written examination

49
LO2. ASSESS NEEDS OF NEW AND EXISTING CLIENTS

ASSESSMENT CRITERIA:

1. Active listening is used to gather information from clients

2. Orientation on products/services, program and policies are conducted
3. Identified related or applicable needs of clients based on the
products/services and program being offered
4. Provided clients with courteous and professional treatment throughout
the interaction using interactive communication
5. Inquiries, concerns and comments are responded to promptly and
accurately in accordance with organization’s policies
6. Recorded all the gathered information given by the clients CONTENTS:

Methods of assessing needs of new and existing client’s and use of

instruments:
Interviewing
Observation
Focus Group Discussion
Needs Survey
Procedures in conducting product and service orientation of clients
Procedures in assessing needs of new and existing client’s
Procedure in innovating products and services Guidelines on
recording and reporting clients’ needs Work values and
ethics:
Quality consciousness
Proactive
Clients focus
Patience
Vigilance
Sincerity
Integrity
Commitment

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals
Audio / Video recorder
Instruments used in assessing needs
METHODOLOGIES:

Demonstration

50
 Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written examination

51
LO3. CONDUCT CLIENT SATISFACTION SURVEY ASSESSMENT

CRITERIA:

1. Client satisfaction survey is administered

2. Survey results are collated and analyzed
3. Positive and negative results are defined
4. Negative feedbacks are well addressed immediately through
appropriate communication strategies

CONTENTS:

Client satisfaction survey methodologies:

Interviewing
Observation
Focus Group Discussion
Structured Field Survey
Survey Proces (online or face to face): Purpose of
survey
Designing survey instruments
Designing interview and FGD guides
Administering survey instruments
Interviewing target respondents
Conducting FGD
Data processing, analysis and presentation
Recommendations
How feedback from survey results are address Work
values and ethics:
Quality consciousness
Proactive
Patience Sincerity
Integrity
Commitment
Courteous
Report generation

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals
Sample survey instruments
Computer with document processor, application software, printer and
internet connection

52
METHODOLOGIES:

Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written examination

53
 COMMON COMPETENCY : COMPLY WITH QUALITY AND ETHICAL
STANDARDS
MODULE TITLE :
COMPLYING WITH QUALITY AND ETHICAL
STANDARDS
MODULE DESCRIPTOR : This module covers the knowledge, skills and
attitudes needed to apply quality and ethical
standards in the workplace. The unit also includes
the application of relevant safety procedures and
regulations, organization procedures, client and
industry requirements.
NOMINAL DURATION : 18 hours
SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Assess quality of received materials

LO2. Assess own work/output

LO3. Submit oneself to third party assessment

LO4. Engage in quality improvement

LO1. ASSESS QUALITY OF RECEIVED MATERIALS

ASSESSMENT CRITERIA:

1. Work instruction is obtained and carried out in accordance with standard

operating procedures
2. Received materials are checked against workplace standards and specifications
3. Defective materials are identified, reported and isolated
4. Defective materials are repaired/replaced in accordance with workplace
procedures
5. Defects and any identified causes are recorded and/or reported to the
concerned personnel in accordance with workplace procedures

CONTENTS:

Standard operating procedures on receiving materials

Material descriptions and specifications
Proper handling of received materials
Procedures on assessing quality of received materials
Material defects and their causes
Dealing with defective materials
Reporting defective received materials

54
 Total Quality Management/Improvement
Quality Assurance and Control Work values
and ethics:
Quality consciousness
Honesty
Integrity
Concern for details

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals (e.g. sample SOP, enterprise requirements and
report templates)
Computer with document processor, application software, printer and
internet connection
Sample defective materials

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written examination (e.g. report generation, database)

55
LO2. ASSESS OWN WORK/OUTPUT

ASSESSMENT CRITERIA:

1. Documentation relative to quality within the company is

identified and used
2. Completed work is checked against workplace standards
3. Defects are identified and corrected in accordance with the company quality
standards

CONTENTS:

Organization’s vision, mission, goals and objectives

Organization standards on quality of work/output
Rights, roles and responsibilities of farmers
Assessment methods on quality of work/output Procedures on
assessing quality of work/output
Procedures on identification of work defects/deviations
Common work/output defects/deviations from standards
Ways of rectifying work/output defects/deviations
Total Quality Management/Improvement
Quality assurance and control Work values
and ethics:
o Honesty o Integrity o
Commitment

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals (e.g. sample SOP, enterprise requirements and
report templates)
Computer with document processor, application software, printer and
internet connection
Sample defective materials

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

56
ASSESSMENT METHODS:
Demonstration
Interview
Written examination (e.g. report generation, computer costs, database)

57
LO3. SUBMIT ONESELF TO THIRD PARTY ASSESSMENT

ASSESSMENT CRITERIA:

1. Information on the quality and other indicators of performance are

recorded in accordance with workplace procedures
2. In cases of deviations from specific quality standards, causes are
documented and reported in accordance with the workplace’s
standards operating procedures
3. In cases of objections/ disagreements, reasons are expressed thru
written documentation
4. Settlements are sought in accordance with company policies

CONTENTS:

Organization’s vision, mission, goals and objectives

Performance evaluation system and procedure
Performance key result areas and indicators
Procedures on third party assessment of performance
Documentation of work defects/ deviations
Rectification of work/output defects/deviations and their causes
Total Quality Management/Improvement
Measures to improve work performance Work
values and ethics:
Humility
Fairness
Integrity
Quality consciousness

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals (e.g. sample SOP, enterprise requirements and
report templates)
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace

58
 Online activities (e.g. use of LMS and emails)
ASSESSMENT METHODS: Demonstration
Oral questioning
Written examination (e.g. report generation, computer costs, database

59
LO4. ENGAGE IN QUALITY IMPROVEMENT

ASSESSMENT CRITERIA:

1. Process improvement procedures are participated in relative to

workplace assignment
2. Work is carried out in accordance with process improvement
procedures
3. Services are delivered in accordance with ethical standards
4. Quality service is monitored to ensure client satisfaction
5. Client’s needs are assessed through conduct of researches, focus group
discussions, and satisfaction surveys/interviews
6. Trainings, orientations, and exposures are rendered to ensure their
understanding/ familiarization on products, services and programs

CONTENTS:

Total Quality Management/Improvement

Methods of quality improvement Methods of
monitoring customer satisfaction Procedures in
improving quality of customer service:
Assessment of clients’ needs
Monitoring quality of service
Identification of needed improvement of quality
Reporting of findings and recommendations
Intervention to improve quality service to clients
Professional and ethical standards in delivering services to clients Work
values and ethics:
Quality consciousness Integrity
Commitment
Conduct of trainings, orientations and exposures on products, services and
programs

CONDITION:

The students/ trainees must be provided with the following:

Tools, materials and supplies needed to demonstrate the required tasks

References and manuals
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

Group discussion/interaction

60
 Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written examination (e.g. report generation, computer costs, database)

61
AGROENTREPRENEURSHIP NC II

MODULES OF INSTRUCTION

CORE COMPETENCIES

UNIT OF COMPETENCY : ASSESS MARKET OPPORTUNITIES

MODULE TITLE : ASSESSING MARKET OPPORTUNITIES

MODULE DESCRIPTOR : The module deals with the knowledge, skills
and attitudes required of farmer owner/agro
entrepreneurs to conduct market visits,
determine value adding activities and
prepare market plan

NOMINAL DURATION : 40 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Conduct market visits

LO2. Determine value adding activities

LO3. Prepare market plans

LO1. CONDUCT MARKET VISITS

ASSESSMENT CRITERIA:

1. Buyers are identified in the local market following industry practice

2. Buyers are interviewed according to industry practice
3. Buyers are selected based on result of the interview

CONTENTS:
Marketing and market chain
Marketing mix
Kinds of buyers
Market mapping
Procedures in conducting informal interview and needs analysis
Basis for choosing buyers
Segmentation, Targetting and Positioning
Needs, Wants and Demands Market research

Attitudes:

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 Resourceful
Open-minded
Enthusiastic Patience

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace
Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample instruments for interview and survey

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written examination
LO2. DETERMINING VALUE ADDING ACTIVITIES

ASSESSMENT CRITERIA:

1. Flow of produce from farm to the selected buyer is determined based

on the established industry practices.
2. Value adding activities are identified based on requirements of selected
buyer requirements
3. Comparative prices and costs of value adding activities are computed
based on industry practice
4. Value adding activities are selected based on buyers’ requirement

CONTENTS:

Supply and demand

Product flow and value addition
Marketing arrangements
Computation of sales, cost and profit relevant to value adding activities
Selection of value adding activities
Marketing mix (i.e. product, place, promotion, price) Ideation,
innovation and creativity

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 Attitude:
Business minded
Openness
Practical
Decisive
Enthusiastic

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)
ASSESSMENT METHODS: Demonstration
Oral questioning
Written assessment

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LO3. PREPARE MARKET PLANS

ASSESSMENT CRITERIA:

1. Marketing objective is prepared according to the result of market

research
2. Steps in the delivery of the product to selected buyers are established
based on objective set
3. Targeted sales, costs and marketing profit is estimated based on
objective set
4. Contingency plan is formulated based on market risks
5. Details of marketing plan is compiled according to industry procedure

CONTENTS:

Marketing objective
Procedures in making a marketing objective
Steps in product delivery
Computation and estimation of sales, cost and profit
Procedure in compiling details of and preparing a marketing plan
Contingency plan
Market risks
Marketing mix

Attitude:
Business minded
Diligent for detailed work
Realistic
Motivated
Decisive

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample marketing plan
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

Demonstration

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 Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written assessment(prepare market plan)

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 UNIT OF COMPETENCY : ESTABLISH FARM PRODUCTION PLAN

MODULE TITLE : ESTABLISHING FARM PRODUCTION PLAN

MODULE DESCRIPTOR : This unit deals with the knowledge, skills and
attitudes required to review, prepare and
improve farm production plan. It also includes
competencies in monitoring activities, record
keeping and information gathering.

NOMINAL DURATION : 32 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Review farm production plan

LO2. Prepare farm production plan

LO3. Improve farm production plan

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LO1. REVIEW FARM PRODUCTION PLAN

ASSESSMENT CRITERIA:

1. Farm production performance are monitored according to industry

standard.
2. Information and feedback are gathered following industry practices.
3. Record keeping is practiced following workplace procedures.
4. Farm records are used according to industry procedures.
5. Improvements are selected based on the result of the review.

CONTENTS:

Basic self/farm assessment guide

Importance of gathering feedback
Types and use offarm records Importance of
record keeping
Diversification of farm products
Monitoring of farm production performance

Attitudes: honesty
acceptance
humility
Open-minded

CONDITION:
The students/ trainees must be provided with the following:
Simulated or actual workplace
Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample Farm records (e.g. production performance) and database
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:
Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS: Demonstration

Oral questioning
Written assessment
LO2. PREPARE FARM PRODUCTION PLAN

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ASSESSMENT CRITERIA:

1. Farm production requirements are identified based on market demand.

2. Farm Production activities and cost are determined based on accepted
farming practices.
3. Volume of harvest is computed according to actual production
capacity.
4. Alternative farm products are selected based on market demand.
5. Contingency plan is formulated based on farm production risks.
6. Suppliers and providers are selected based on preference/criteria.

CONTENTS:

Components of farm production plan

Target volume for succeeding cropping season
Selection of other appropriate farm product
Identify different production risk
Production module concept
Production risks
Contingency plan
Farm production activities (e.g land preparation, planting, harvesting)

Attitude:
Resourceful
Creative
Proactive
Information seeking Patient
Observant

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample templates (e.g. farm production plan, production performance)
Computer with document processor, application software, printer and
internet connection
METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics

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 Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment (prepare production plan)

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LO3. IMPROVE FARM PRODUCTION PLAN

ASSESSMENT CRITERIA:

1. Farm production activities and costing are adjusted based on the result
of review.
2. Selected improvements are applied based on the result of review. 3.
Projected volume target is adjusted based on the result of review.
4. Corrective measures are applied based on the result of review.

CONTENTS:

Interpretation and analysis of the results of review

Adjustment of farm production activities and costing
Application of selected improvements
Adjustment of projected volume target
Application of corrective measures in line with improvement

Attitude:
Proactive
Information seeking
Patient
Observant

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration

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 Oral questioning
Written assessment
CORE COMPETENCY : HANDLE FINANCES

MODULE TITLE : HANDLING FINANCES

MODULE DESCRIPTOR : The unit deals with the knowledge, skills and
attitudes required for the individual farmer to
prepare budget plan, apply budget plan and invest
farm income.

NOMINAL DURATION : 24 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Prepare budget plan

LO2. Apply budget plan

LO3. Invest farm income

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LO1. PREPARE BUDGET PLAN

ASSESSMENT CRITERIA:

1. Farm Cost are computed based on farm activities

2. Financial Service Providers are identified based on requirement
3. Sources of Financial Services are selected based on requirement
4. Details of budget plan are compiled

CONTENTS:

Budget Plan
Computation of farm budget
Different Financial Services and Providers
Criteria in selecting Financial Services and Providers
Simple Analysis
Compilation of details of budget plan
Goals, Income, Expenses and Savings
Computation of costs based on activities Financial
literacy / fitness

Attitude:
Patient
Hardworking
Detail Oriented
Cost-efficient Resourceful

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample budget plan, financial services and providers
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

73
ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment (prepare budget plan)

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LO2. APPLY BUDGET PLAN

ASSESSMENT CRITERIA:

1. Membership requirements in an organization is complied based on

standard procedures
2. Loan application documents and requirements are submitted based on
industry procedures
3. Financing is availed based on farm plan schedule
4. Financial obligations are settled based on budget allocation

CONTENTS:

Membership requirements in an organization

Loan process and payment
Payment of financial obligation
Financing terms and conditions
5 C’s of Credit
Financial literacy / fitness

Attitude:
Hardworking
Disciplined
Diligent
Accuracy
Diplomatic
Appreciative
Business minded Detail
Oriented

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample loan application documents and membership requirements,
financial services and providers
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:

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 Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment

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 LO3. INVEST FARM INCOME

ASSESSMENT CRITERIA:

1. Saving is practiced following budget plan

2. Assets are acquired
3. Farm expansion and diversification is funded following budget plan

CONTENTS:

Computation of net income, dividend, patronage refund, and interest on

savings
Investment options/ products
Financial literacy / fitness
Acquisition of assets, farm expansion and diversification

Attitude:
Calculated risk taker
Disciplined
Cost-efficient
Business minded

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals Sample
reporting forms

METHODOLOGIES:

Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment
UNIT COMPETENCY : MARKET PRODUCE

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 MODULE TITLE : MARKETING PRODUCE
MODULE DESCRIPTOR : The module deals with the knowledge, skills and
attitudes required of farm owner/agro-
entrepreneur to monitor prevailing price of
produce, apply marketing strategies and trade
produce.

NOMINAL DURATION : 48 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the trainee/student must be able to:

LO1. Monitor prevailing price of produce

LO2. Apply marketing strategies

LO3. Sell produce

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LO1. MONITOR PREVAILING PRICE OF PRODUCE

ASSESSMENT CRITERIA:

1. Major buyers and trading centers of the produce is determined

according to industry practice
2. Information on price is gathered following industry standard procedure
3. Price information is recorded following industry standard procedure

CONTENTS:

Types of buyers and trading centers

Criteria in determining major buyers
Supply and demand in relation to price movements
Sources of price information Methods
to monitor prices
Procedures in recording price information
Computation of price based on direct and indirect costs, prevailing price
and the amount that consumers are willing to pay for the produce

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:
Demonstration
Group discussion/interaction
Film viewing
Group dynamics
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment
LO2. APPLY MARKETING STRATEGIES

ASSESSMENT CRITERIA:

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 1. Collected information is used in strategizing to optimise sales and profit
according to standard marketing procedure
2. Value adding activities are applied to increase sales and profit based on
market plan
3. Services of Business development service (BDS) providers are identified
based on industry practices
4. Consolidation of produce and group marketing is done following
industry practices.

CONTENTS:

Types of collected information

Market strategizing
Computation on sales, cost and profit
Value addition
Kinds of Business service providers
Advantages and benefits in group marketing
Types of collaboration through coops, associations, informal clusters
Marketing mix (price, promotion, place, product (or service))
Online selling and marketinPPE
Raw materials, tools, utensils and food processing
equipment g, e-commerce, social media and related apps

Attitude:
Business minded
Team work
Work oriented
Cooperative Committed
Open minded

CONDITION:

The students/ trainees must be provided with the following:

Simulated or actual workplace

Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample marketing operations and strategies
Computer with document processor, application software, printer and
internet connection
METHODOLOGIES:
Demonstration
Group discussion/interaction
Film viewing
Group dynamics

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 Self-pace
Online activities (e.g. use of LMS and emails)

ASSESSMENT METHODS:

Demonstration
Oral questioning
Written assessment

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LO3. SELL PRODUCE

ASSESSMENT CRITERIA:
1. Negotiation with buyers and business development service providers
are performed according to industry practice
2. Sales terms and conditions are established and agreed following
marketing practices
3. Produce for selling is prepared according to market requirements
4. Produce are delivered to buyers based on agreement
5. Marketing operation is assessed based on marketing practices
6. Details of marketing transaction are recorded and kept as reference
following industry practice

CONTENTS:

Market negotiation
Marketing arrangements
Preparation of produce
Product delivery process with quality handling and traceability
Computation of sales, cost and profit
Record keeping of details of marketing transaction
Online selling and marketing, e-commerce, social media and related apps

Attitude:
Business minded
Team work
Work oriented
Disciplined
Cooperative Committed

CONDITION:
The students/ trainees must be provided with the following:
Simulated or actual workplace
Tools, materials and supplies needed to demonstrate the required tasks
References and manuals
Sample marketing operations and strategies
Computer with document processor, application software, printer and
internet connection

METHODOLOGIES:
Demonstration
Group discussion/interaction
Film viewing

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 Group dynamics
Self-pace
Online activities (e.g. use of LMS and emails) ASSESSMENT
METHODS:
Demonstration
Oral questioning
Written assessment

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