Mason Rainbolt
Plantersville, TX 77363
rainboltme@[Link]
346-401-1984
Seeking a career position that will allow me to grow with a company. I want to be able to use my skills
in a cohesive team-based environment
#readytowork
Authorized to work in the US for any employer
Work Experience
Collector
Alltran Financial - Bryan, TX
October 2020 to Present
• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable
Childcare Provider
Chivell family - Plantersville, TX
December 2019 to Present
• Supervise and monitor the safety of children in my care.
• Prepare meals and organize mealtimes and snacks for children.
• Develop schedules and routines to ensure that children have enough physical activity, rest, and
playtime.
• Maintained clean and comfortable home environment by performing cleaning duties including
vacuuming, cleaning windows, dusting, and bathrooms.
• Reported any damage, maintenance problems, safety issues, and potential hazards to homeowner.
Night Auditor
Best Western - Navasota, TX
July 2019 to December 2019
• Maintain excellent customer service.
• Assisting guests with their overnight requests.
• Balance accounts from the day shift.
• Check in guests arriving at night.
• Make reservations.
• Run nightly reports.
Temp
Daikin Technologies - Waller, TX
March 2019 to May 2019
• Maintain customer excellent service
• Verifies and keeps records on incoming and outgoing shipments.
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing
shipments
• verify information against bills of lading, invoices, orders, or other records.
Childcare provider/ Housekeeper
Chivell Family - Magnolia, TX
January 2018 to January 2019
• Supervise and monitor the safety of children in my care.
• Prepare meals and organize mealtimes and snacks for children.
• Develop schedules and routines to ensure that children have enough physical activity, rest, and
playtime.
• Maintained clean and comfortable home environment by performing cleaning duties including
vacuuming, cleaning windows, dusting, and bathrooms.
• Reported any damage, maintenance problems, safety issues, and potential hazards to homeowner.
Keyholder/ Assistant Manager/Receptionist
Tuesday Morning - Tomball, TX
September 2017 to January 2018
• Completes store operational requirements by scheduling and assigning employees; following up on
work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning,
monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual
customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales
promotion; authorizing clearance sales; studying trends.
• Answers phones and takes messages as well as completes data entry upon end of day
Security Officer
Securitas - Magnolia, TX
September 2016 to September 2017
Secures premises and personnel by patrolling property
Obtains help by sounding alarms.
Prevents losses and damage by reporting irregularities; informing violators of policy and procedures
Education
Diploma
Waller High School - Waller, TX
August 2009 to June 2012
Skills
• Cash Handling (7 years)
• Receptionist (2 years)
• Customer Service (8 years)
• Night Audit
• Surveillance
• Security
• Assistant Manager Experience
• Childcare
• Guest Services
• Merchandising
• Negotiation
• Upselling
• Telemarketing
Assessments
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Receptionist — Highly Proficient
August 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting.
Full results: Highly Proficient
Medical Billing — Completed
August 2019
Understanding the procedures and forms used for medical billing.
Full results: Completed
Attention to Detail — Completed
July 2019
Identifying differences in materials, following instructions, and detecting details among distracting
information.
Full results: Completed
Personality: Customer Service Fit — Proficient
June 2019
Assesses personality traits that result in high-quality customer service.
Full results: Proficient
Organizational Skills — Proficient
July 2019
Arranging and managing information or materials using a set of rules.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
July 2019
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Written Communication — Proficient
July 2019
Measures a candidate's ability to convey written information using proper grammar rules.
Full results: Proficient
Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Logic & Critical Thinking — Highly Proficient
July 2019
Using logic to solve problems.
Full results: Highly Proficient
Proficiency with Microsoft Office: Mail & Calendar (Mac) — Proficient
June 2019
Measures a candidate’s proficiency in using Microsoft Office Mail and Calendar tools to manage their
workload.
Full results: Proficient
Retail Customer Service — Highly Proficient
June 2019
Measures a candidate's ability to comprehend and respond appropriately to retail customer needs.
Full results: Highly Proficient
Real Estate — Proficient
June 2019
Measures a candidate's ability to match listings with specifications and identify errors on marketing
materials.
Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
May 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom
visuals.
Full results: Completed
Personality: Hard-Working — Highly Proficient
June 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think
before acting.
Full results: Highly Proficient
Working with MS Word Documents (Intermediate) — Completed
May 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments.
Full results: Completed
Proficiency with Microsoft Office: Mail & Calendar (PC) — Proficient
May 2019
Using Microsoft Office Mail and Calendar tools to manage workload.
Full results: Proficient
Customer Focus & Orientation — Familiar
May 2019
Measures a candidate's ability to respond to customer situations with sensitivity.
Full results: Familiar
Human Resources Skills: Recruiting — Familiar
May 2019
Managing the candidate sourcing and selection process
Full results: Familiar
Customer Service Fit — Proficient
July 2019
Assesses personality traits that result in high-quality customer service.
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2019
Responding to customer situations with sensitivity.
Full results: Highly Proficient
Administrative Assistant/Receptionist — Familiar
July 2020
Using basic scheduling and organizational skills in an office setting.
Full results: Familiar
Verbal Communication — Highly Proficient
August 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Customer Service — Expert
August 2020
Identifying and resolving common customer issues
Full results: Expert
Customer Service Fit — Completed
August 2020
Measures the traits that are important for success for customer service roles
Full results: Completed
Work Style: Conscientiousness — Expert
September 2020
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Expert
Work Style: Reliability — Completed
September 2020
Tendency to be dependable and come to work
Full results: Completed
Sales Fit — Familiar
September 2020
Measures the traits that are important for success in sales positions
Full results: Familiar
Cashier Skills — Proficient
September 2020
Counting cash, processing transactions, following written procedures, and attending to details
Full results: Proficient
Customer Focus & Orientation — Highly Proficient
September 2020
Responding to customer situations with sensitivity
Full results: Highly Proficient
Filing & Organization — Highly Proficient
September 2020
Arranging and managing information or materials using a set of rules.
Full results: Highly Proficient
Attention to Detail — Highly Proficient
September 2020
Identifying differences in materials, following instructions, and detecting details among distracting
information.
Full results: Highly Proficient
Sales Skills — Highly Proficient
September 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with
customers to meet sales goals.
Full results: Highly Proficient
Data Entry: Accuracy — Expert
August 2020
Entering data quickly and accurately
Full results: Expert
Attention to detail — Highly Proficient
February 2021
Identifying differences in materials, following instructions, and detecting details among distracting
information
Full results: Highly Proficient
Call center customer service — Expert
March 2021
Applying customer service skills in a call center setting.
Full results: Expert
Administrative support professional fit — Highly Proficient
March 2021
Measures the traits that are important for successful administrative support professionals
Full results: Highly Proficient
Sales skills — Highly Proficient
March 2021
Influencing and negotiating with customers
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.
