Shanlax
International Journal of Commerce shanlax
#SINCE1990
“A Study on ‘Organisational
Culture’ and Its Impact on
Employees’ Behaviour”
OPEN ACCESS
M.Kalaimani
Assistant Professor, Department of Commerce
Volume: 6 Periyar University Constitution, Harur
Special Issue: 1 Abstract
The topic of the project is ‘A Study on ‘Organizational Culture’ and its Impact on
Month: September employees’ behavior.’ It brings out the behavioral aspect of the employees working
for Hyundai Motors India Ltd (HMIL). The main objective of the study is to find the
Year: 2018 overall performance of the employees.
The purpose of the survey process is to provide a more accurate assessment of the
ISSN: 2320-4168 existing culture from the employees’ point-of-view and also to assess their behaviors
concerning that of the existing culture.
Impact Factor: 4.118 The culture of an organization consists of the values and beliefs of the people in an
organization. The organizational culture usually has values and beliefs that support
Citation: the organizational goals. Organizational culture has an impact on an employee’s
satisfaction.
Kalaimani, M.
““A Study on From the analysis, it was found that the employees of HMIL were much satisfied
‘Organisational with their interpersonal relationships, co-ordination and integration between
various departments of the organization, and also the rewards & incentives given
Culture’ and Its
by their management. But the management has to provide more practical sessions
Impact on Employees’ in training programmes to improve their performance in their respective fields. Such
Behaviour”.” Shanlax training programmes will help them to enhance their knowledge in the respective
International Journal of fields.
Commerce, vol. 6,
no. S1, 2018, Introduction
pp. 255–260. Automobile Industry
Automobile Industry, the industry that produces automobiles
DOI: and other gasoline-powered vehicles, such as buses, trucks, and
https://doi.org/10.5281/ motorcycles. The automobile industry is one of the most important
zenodo.1461506 industries in the world, affecting not only the economy but also the
cultures of the world. It provides jobs for millions of people, generates
billions of dollars in worldwide revenues, and provides the basis for
a multitude of related service and support industries. Automobiles
revolutionized transportation in the 20th century, changing forever
the way people live, travel, and do business.
The automobile has enabled people to travel and transport goods
farther and faster and has opened wider market areas for business
and commerce. The auto industry has also reduced the overall cost
of transportation by using methods such as mass production (making
several products at once, rather than one at a time), mass marketing
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(selling products nationally rather than locally), and globalization of production (assembling
products with parts made worldwide). Between 1886 and 1898, about 300 automobiles were
built, but there was no real established industry. A century later, with automakers and auto buyers
expanding globally, auto making became the world’s largest manufacturing activity, with nearly
58 million new vehicles built each year worldwide.
Objectives of the Study
• To assess the existing culture of the organization and to find its impact on employees’
behavior.
• To analyze the overall performance of the employees.
• To learn about the employee’s relationship with their peers.
• To study the employees feel about the management.
• To understand how the employer encourages participation in decision making.
• To find out the employees motivational factor.
Research Methodology
Research Design
A research design is an arrangement of condition for collection and analysis of the data in a
manner that aims to combine relevance to the research purpose with economy in procedure. The
study is descriptive i.e., descriptive research. Descriptive research is concerned with describing the
characteristics of a particular individual or group. This includes surveys and fact-finding inquiries
of different kinds. The main characteristic of this method is that the researcher has no control over
the variables; one can only report what has happened or what is happening. Thus, the research
design in case of descriptive study is a comparative design throwing light on all the areas and must
be prepared to keep the objectives of the study and the resources available.
Analysis and Interpretation
As the questions generate direct information the data were analyzed using Statistical tools such
as,
• Simple percentage
• Weighted average
Percentage Analysis of the Data
Table 1 Employees Have Clear Idea about the Company’s Goal
S.No. Opinion No. of Respondents Percentage
1. Strongly Agree 32 32.0
2. Agree 49 49.0
3. Neutral 15 15.0
4. Slightly Disagree 2 2.0
5. Disagree 2 2.0
Total 100 100.0
Inferences
From the above table, it is clear that 49% of the respondents agree that they have the clear idea
about the company’s goal, 32% of the respondents strongly agree, 15% of the respondents are
neutral, 2% of the respondents slightly disagreed and 2% of them disagreed.
256 Morappur Kongu College Of Arts And Science, Morappur
Shanlax
International Journal of Commerce shanlax
#SINCE1990
Table 2 Employees Continuously Track Their Progress Against the Stated Goals
S.No. Opinion No. of Respondents Percentage
1. Strongly Agree 26 26.0
2. Agree 48 48.0
3. Neutral 22 22.0
4. Slightly Disagree 3 3.0
5. Disagree 1 1.0
Total 100 100.0
Inference
From the above table, it is clear that 48% of the respondents agree that they continuously
track their progress against the stated goals, 26% of the respondents strongly agree, 22% of the
respondents are neutral, 3% of the respondents slightly disagreed and 1% of them disagreed.
Table 3 Employees Have a Shared Vision about the Future of Organization
S.No. Opinion No. of Respondents Percentage
1. Strongly Agree 46 46.0
2. Agree 30 30.0
3. Neutral 17 17.0
4. Slightly Disagree 4 4.0
5. Disagree 3 3.0
Total 100 100.0
Inference
From the above table it is clear that 46% of the respondents have strongly agreed that they
have a shared vision about the future of the organization, followed by 30% of the respondents who
agreed, 17% of the respondents are neutral, 4% of the respondents slightly disagreed and 3% of
them disagreed.
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Table 4 Organization’s Vision Creates Motivation for the Employees
S.No. Opinion No. of Respondents Percentage
1. Strongly Agree 25 25.0
2. Agree 57 57.0
3. Neutral 10 10.0
4. Slightly Disagree 3 3.0
5. Disagree 5 5.0
Total 100 100.0
Inference
From the above table, it is clear that 57% of the respondents agree that organization’s vision
creates motivation for them, 25% of the respondents strongly agree, 10% of the respondents are
neutral, 3% of the respondents slightly disagreed and 5% of them disagreed.
Weighted Average
Table 1 Opinion about the Organizational Factors with
Respect to Employees Behavioral Aspects
S.No. Factors Weightage Score
1. I am highly involved in my work 4.21
2. I can manage my work 4.24
3. The people I work with cooperate to get work done 3.89
4. My team members have a good interpersonal relationship with me 3.80
5. My boss consults me on important maters 3.47
6. My skills and abilities are utilized effectively by the company 3.61
My capabilities are viewed as an important source of competitive
7. 3.49
advantage
8. My work related suggestions are valued 3.50
9. The organization values diversity 3.67
10. There is a clear and consistent set of values 3.65
When disagreements occur, I work hard to achieve “win-win”
11. 3.82
solutions
12. It is easy for me to reach consensus, even on difficult issues 3.65
I feel happy to work with people from other parts of the
13. 4.07
organization also
It is easy for me to coordinate with different departments of the
14. 4.24
organization
15. I respond well to the organizational changes 4.31
16. I continually adopt new and improved ways to do work. 4.06
17. The company’s current activities reflect a strong focus on clients 3.79
I am given a real opportunity to improve my skills in this
18. 3.82
organization
19. I view failure as an opportunity for learning and improvement 3.93
258 Morappur Kongu College Of Arts And Science, Morappur
Shanlax
International Journal of Commerce shanlax
#SINCE1990
There is a clear mission that gives meaning and direction to my
20. 3.75
work
21. I am clear with the organization's long-term purpose and direction 3.90
22. I have the clear idea about my company's goal 4.07
23. I continuously track my progress against the stated goals 3.95
I have a shared vision of what the organization will be like in the
24. 4.12
future
25. Organization’s vision creates motivation for me 3.94
Inference
From the above table it is clear that most of the respondents gave more weight for the statement
“I respond well to the organizational changes”, secondly respondents give more weight for two
statements “I have the ability to manage my work & It is easy for me to coordinate with different
departments within the organization “, third weight for statement “I am highly involved in my
work”, fourth weight for the statement “I have a shared vision of what the organization will be like
in the future,” and the fifth position is for two statements “I feel happy to work with people from
other parts of the organization also & I have clear idea about my company’s goal”.
Findings
• Sizable number (49%) of the respondents agreed that they have clear idea about the company’s
goal.
• Sizable number (48%) of the respondents agreed that they continuously track their progress
against stated goals of the company.
• Sizable number (46%) of the respondents strongly agreed that they have shared vision on
organization’s future.
• Majority (57%) of the respondents agreed that the organization’s vision creates motivation
for them.
• Most of the respondents gave more weight for the statement “I respond well to the
organizational changes.”
Suggestions
• In training programmes practical sessions must receive greater emphasize.
• The management may enhance the frequency of employee’s feedback on their performance.
• Now, only the employees who belong to committees can participate in decision-making. The
management may encourage all the employees to participate in the decision-making process.
Conclusion
The study about the organizational culture and behavior on employees reveals that the workers
were satisfied with their ability, co-operation, team work, involvement, supervisors, utilization of
their skills and rewards, etc. They are highly satisfied with the current culture of HMIL. Because
of this favorable culture, the employees’ show positive behaviors like high involvement, highly
commitment to the organization, highly motivated and highly flexible to the organizational changes,
etc.
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References
D. Aaker, V. Kumar, and G. Day - Marketing Research, Singapore, John Wiley & Sons (ASIA)
Pvt.Ltd, Seventh Edition, 2003.
David A.Decenzo & Stephen P.Robbins., Human Resources Management, John Wiley & Sons Inc,
Seventh Edition, 2003.
Kothari C.R., Research Methodology, Wishwa Prakashan, New Delhi, 1985(Reprint 2003).
Stephen P.Robbins., Organizational Behavior, Pearson Education Inc., Ninth Edition.
Web Sources
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https://www.ijser.org/researchpaper/Measuring-Success-of-New-Product-Launches-in-the-
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