JOB DESCRIPTION
Name: Fernando B. Calica Position Title: Software Quality Assurance
Supervisor
Department: Operations Center Reports to: Executives
Direct Reports: OPCEN Manager Location: National Headquarters
Purpose Statement
Software Quality Assurance Supervisor provides quality assurance by reviewing processes.
Analyze, design and come up with performance test strategies to ensure product quality.
Key Result Area: Duties and Responsibilities:
A. Quality Assurance ● Enhance testing capabilities guided by
standard best practices, policies and
procedures
● Design, track and disseminate metrics to
monitor software quality
● Update of existing user manuals to
support the operational need of
Operations Center
B. Communication and Collaboration ● Collaborate with the team to develop
effective strategies and processes.
● Direct reporting to OpCen Manager
status of QA assignments.
● Reporting progress and status of
assigned tasks/activities.
● Ability to focus on deadlines and
deliverables.
C. Progress Monitoring and Reporting ● Communicate at all levels, handle
multiple projects, and work on business
critical solutions
● Oversee defects to progress on time and
stick to defect tracking standards
● Offer accurate status on defect
information and metrics
D. Proactivity ● Continually look for opportunities to
improve quality assurance processes.
JOB SPECIFICATIONS
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Qualifications/Minimum Education: Bachelor’s Degree in Computer Science, Software Architecture,
or any related program
Personal Qualities and Skills: Work Experience:
● Must know the major computer coding ● Must have at least three (3) years
languages, html, JavaScript and C++ supervisory experience in relation to SQA
● Must understand the architecture and
● Must be able to communicate clearly the
design of computer programs
● Must be an analytical thinker parameters of the test and programs'
desired output based on office needs
● Must have strong verbal and written
communication skills ● Must have certification in the major software
and analytic software
● Must have strong interpersonal skills
● Understanding and interpreting ● With extensive knowledge of QA testing
tools, different test approaches, standards
system/product requirements.
● Good analytical and problem-solving and process
● Good listener and sound written and verbal
communication.
● Ability to prioritise work.
Equipment Used: Computer, scanner, printer, Working Environment: Office-based
copier, telephone, and fax machine
Key Contacts: PRC NHQ Internal Departments & Employees, PRC Chapters & Employees, PRC
Volunteers, Community Groups, International Partners
Core Values: Fast, Flexible, Focused, Forward Looking and Friendly
All staff shall agree to abide by the philosophy and principles of the Philippines Red Cross, in
particular the 7 fundamental principles: Humanity, Impartiality, Neutrality, Independence,
Voluntary Service, Unity, and Universality.
Position Holder Immediate Supervisor’s Name
________________________________ ________________________________
Signature over Printed Name and Date Signature over Printed Name and Date
2 HRRF002 | Job Description
