HRM Mini Test 1
Student name: Student ID:
1) A manager engaged in the management function of ____ is monitoring progress toward goal
achievement and taking corrective action when needed.
A) planning
B) organizing
C) leading
D) controlling
2) Southern Living magazine was forced to pull an issue off newsstands and mail warnings to 2.5 million
subscribers after it became clear that a recipe for dinner rolls described as "little pillows from heaven"
was considered controversial. The management function of ____ was used when the warnings were
mailed to subscribers.
A) planning
B) organizing
C) controlling
D) motivating
3) As the human resources manager for Spring Engineering and Manufacturing Corp. in Canton,
Michigan, Kim Radeback had to find inexpensive ways to reward and to motivate high performing
employees and bolster morale during a sales-flattening economic downturn. Radeback had to engage in
which management function?
A) Planning
B) Organizing
C) Leading
D) Controlling
4) Jane is in charge of her Rotary Club’s annual fund-raising auction. She will decide who will ask local
businesses for prizes, and she will determine the site, and she will decide who will sell tickets to
customers, and who will work the night of the auction. She is engaged in the management function of:
A) Planning
B) Controlling
C) Leading
D) Organizing
5) Robert Rothschild Farm boosted morale and showed its gratitude to its 75 employees at its retail
store, by hosting its first employee appreciation week. It used the management function of ____ to
boost morale.
A) Leading
B) Commanding
C) Organizing
D) Controlling
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6) To achieve its goal of increased market share, Krispy Kreme launched a program in Palm Beach
County, Florida, that awards grade-school students a free doughnut for every A on their report cards.
Creating this program was primarily the function of which management function? Which management
function was used to create this program?
A) controlling
B) leading
C) planning
D) organizing
7) Nestlé was unsuccessful in early attempts to sell its chocolate in India. It discovered its chocolate bars
were not suitable for the Indian markets because the candy had to sit in direct sunlight without benefit
of air conditioning and became messy. Nestlé adopted an innovation strategy and developed
Chocostick, a liquid chocolate, which is very popular. Solving this problem involved what management
function?
A) planning
B) meeting the competition
C) making things happen
D) leading
8) A manager engaged in the management function of ____ is determining organizational goals and the
means for achieving them.
A) planning
B) organizing
C) leading
D) controlling
9) After the makers of Wonder bread, declared bankruptcy, their objectives were to increase its
revenues by at least 5 percent and reduce its net losses by at least 80 percent. Which management
function was used to set these goals and will help the company meet them?
A) planning
B) organizing
C) controlling
D) leading
10) A business school administrator who is determining what classes will be offered in which rooms and
who will teach each specific class is involved in which classical management function?
A) organizing
B) controlling
C) motivating
D) leading
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11) A U.S. Marine drill instructor motivating new recruits to challenge themselves is engaged in which
management function?
A) planning
B) organizing
C) controlling
D) leading
12) Hormel Foods had to recall 104,000 pounds of Stagg canned chili—labeled "hearty beef with a kick
of green chilies"—after the kick turned out to come instead from the ground-up parts of a plastic
handheld calculator. The recall was the application of which management function?
A) controlling
B) leading
C) planning
D) organizing
13) Hormel Foods had to recall 104,000 pounds of Stagg canned chili—labeled "hearty beef with a kick
of green chilies"—after the kick turned out to come instead from the ground-up parts of a plastic
handheld calculator. What function helped the company to set the goals and methods to do the recall?
A) controlling
B) leading
C) planning
D) organizing
14) The four primary functions of management are:
A) controlling; planning; strategizing; disciplining
B) communicating; planning; evaluating; disciplining
C) planning; organizing; leading; controlling
D) hiring; firing; evaluating; motivating
15) Management means______________
A) controlling; planning; strategizing; disciplining
B) Setting goals and try to achieve goals through others
C) planning; organizing; leading; controlling
D) hiring; firing; evaluating; motivating
16) Planning is ultimately based upon ____.
A) how a planner deals with bounded rationality
B) choosing a goal and developing a method or strategy to achieve that goal
C) the relationship between organizational line and staff personnel
D) whether the mission statement is internally or externally oriented
17) What are the three main steps of HRM process?
A) Attracting, developing and retaining qualified employees
B) Training, compensating and motivating employees
C) Planning, organizing and controlling
D) None of the above
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18) Which of the following statements is TRUE?
A) HRM is the main responsibility of the HR department
B) HRM is one of the key activities of every managers
C) HRM is the most important department in a company
D) None of the above
19) HRM activities are most related to the following functions:
A) Planning and controlling
B) Planning and organizing
C) Controlling and leading
D) Leading and organizing
20) Which level of management is most responsible for leading function?
A) Top
B) Middle
C) First line
D) All types of managers
21) What are the role of research and development?
A)Designing, material, characteristics, new uses.
B) Including the research, improvement and improvement of existing product quality.
C) Seeking optimum production and processing technologies to produce products (both old and new)
with optimum quality and price.
D) All of the above.
22) In the organization’s functions, which function plays an important role in finding new ones more
effectively than the old ones?
A) HRM.
B) Marketing.
C) R & D.
D) MIS.
23) Whom does the marketing function manages?
A) Customer.
B) Non-customer.
C) Community.
D) All of the above.
24) Which function of organization distributes data for other functions?
A) CIA.
B) MIS.
C) CIS.
D) MIT.
25) Which of the following statement does not describe management information system?
A) A system helps firms manage effectively.
B) Distribute information about finance for human resource department.
C) Provide data for a marketing department.
D) May not be existed in firms.
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26) In which step is the current demand forecast and analysis of human resources in the organization?
A) Human Resource Planning.
B) Recruitment.
C) Training and developing.
D) Staff assessment.
27) How to know the organization's human resources management is good or not?
A) Rely on the number of disputes in the business.
B) Based on the satisfaction, the level of enthusiasm of the workers.
C) Rely on the organization's average productivity.
D) All of the above.
28) Which factor can be used to appraise the effect of operation or production function?
A) The quality of products or services.
B) Minimizing the operating expenses.
C) The labor productivity.
D) Changing in the design or packaging of products.
29) Which of the following statements is NOT true when we mention the relationship of operation
department with the others in a company?
A) The operation department uses the results of R&D department to mass-produce.
B) Marketing department provides information about new technologies for operation department to
improve operational efficiency.
C) Marketing and operation department have conflict about the quality of products, lower prices,
delivery time,… while there are restricted technologies.
D) The operation department is one of the departments needs money most.
30) What are the functions of Finance & Accounting ?
A) It is used to create, keep and satisfy the customer.
B) It gathers and summarizes financial data to prepare financial reports such as balance sheet and
income statement for the organization's management, investors, lenders, suppliers, tax authorities, and
other stakeholders.
C) It includes conducting job analyses, planning personnel needs, recruiting the right people for the job,
orienting and training, managing wages and salaries.
D) It applied research, and aimed at discovering solutions to problems or creating new goods.
