BP35203 Accounting Information Systems II
P3 Systems Design: User Interface Design
Individual Exercise Questions
Question 1
Able Communications is a leading cable service provider in a metropolitan area. The new
customer billing system has caused an increase in complaints. Zoe Valine, the office manager,
asked you to investigate the situation. After interviewing data entry operators and observing the
online data input process, you are certain that most errors occur when data is entered.
Required:
1. explain the importance of data validation during the input process.
2. suggest at least five (5) specific data validation checks that might help reduce input errors.
Question 2
Global Earth Mortgages is a mortgage lender that makes home loans and resells the loans to
investors. To resell loans, strict legal guidelines must be followed. Global Earth want to develop
a Web-based loan application system based on these guidelines. Because legal compliance is
critical to Global Earth’s business, you decided to create a prototype that users can test before
the final design is implemented. You will be meeting new week with Joanie James, Global Earth’s
president, and you need to prepare for the meeting.
Required:
1. explain what a prototype is and why is it an important tool for system designers.
2. explain two different ways that Global Earth might use prototypes.
3. explain the advantages of prototyping.
Question 3
Suppose you are a systems analyst studying the order processing system at Boolean Toys, a fast-
growing developer of software for preschool children. You know that many data entry users have
complained about the input screens. Some users would prefer to rearrange the order of the fields;
others would like to change the background color on their screens; still others want shortcuts
that would allow them to avoid a series of introductory screens.
Required:
1. explain what the management should do before making the decisions that users could
customize their own data entry screens.
2. discuss the pros and cons if the users could customize their own data entry screens.