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Tourism Policy Planning and Development: Rose Anne A. Beronilla, LPT

This document discusses concepts related to tourism policy, planning, and development. It defines tourism policy and planning, and explains that planning is important for tourism professionals and companies. It also outlines the general concepts of planning, including defining planning and tourism policy. Additionally, it discusses Butler's Tourism Destination Lifecycle Model and the seven stages of the destination lifecycle. Finally, it covers the relationship between tourism planning and development, levels of tourism planning, and other dimensions of tourism planning like time frame and scope.
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100% found this document useful (1 vote)
393 views12 pages

Tourism Policy Planning and Development: Rose Anne A. Beronilla, LPT

This document discusses concepts related to tourism policy, planning, and development. It defines tourism policy and planning, and explains that planning is important for tourism professionals and companies. It also outlines the general concepts of planning, including defining planning and tourism policy. Additionally, it discusses Butler's Tourism Destination Lifecycle Model and the seven stages of the destination lifecycle. Finally, it covers the relationship between tourism planning and development, levels of tourism planning, and other dimensions of tourism planning like time frame and scope.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

TOURISM POLICY

PLANNING AND
DEVELOPMENT
ROSE ANNE A. BERONILLA, LPT

Aurora State College of


Technology
Zabali, Baler Aurora
TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

BASIC CONCEPTS IN TOURISM AND DEVELOPMENT

Objectives:
1. Identify the elements of effective and efficient tourism
2. Identify the reasons and barriers in planning
3. Discuss the life cycle of tourism attraction
4. Identify the roles of public and private sectors in tourism development

Planning is one of the most fundamental


skills that you will need as a future tourism
professional, this is because every company
that you want to work with makes plans at
every level of their organization that
includes the company that you might want to
establish on your own.

GENERAL CONCEPTS OF PLANNING

➢ Planning- organizing the future to achieve certain objective. Planning is carried out at all levels from
individuals planning their everyday activities and personal lives to formalized comprehensive national
and regional planning undertaken by some governments.

➢ Tourism Policy- is a defined set of rules, regulations, guidelines, directive, and development or
promotion objectives and strategies that provide framework within which the collective, as well as
individual decision directly affecting long-term tourism development and daily activities within a
destination are taken. Tourism policy is one of the primary bases of tourism planning, along with
national, local development plans, land use plans, natural and cultural assets of the place,
environmental policy, cultural policy, foreign policy and expressed national or local needs.

➢ Tourism planning is the process of (1) gathering and evaluating information to identify and prioritize
the current tourism development issues, (2) imagining a desired future state of tourism in the
destination, and (3) choosing from a number of alternatives for achieving them.

In technical terms, this process involves:

1. Situational analysis
2. Vision, Goals, Mission, and Objectives
a. Vision is the desires future state of the destination
b. Goals are broad-based targets for tourism
c. Objectives are targets that are specific, measurable, attainable, realistic, and time-bound.
d. Strategies are the method which objectives will be achieved.

1 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

Butler’s Tourism Destination Lifecycle Model

Seven Stages of Destination Life Cycle

Consolidation
•Growth in visitor
Development numbers will
decline, although
•There is a rapid total numbers will
growth in visitor still increase.
numbers as the Tourism becomes
Involvement destination “mass market”
•Local investment in becomes heavily
tourism and tourism advertised. The
advertising start. amenities are
Visitor number increased and
begin to increase improved. Visitors
Exploration change to less
and government
• A destination agencies start to adventurous.
begins as a develop the
relatively infrastructure.
unknown and
adventurous
visitors initially
come in small
numbers restricted
by lack of access,
facilities, and
local knowledge.

2 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

Rejuvenation
• New attractions
are developed or
Decline new natural
resources are
• Visitor number used to reverse
decrease. the negative
External trends in visitor
investors begin arrivals.”
to pull out.
Stagnation
The peak numbers of visitors will
have been reached. Capacity levels
for many variables will have been
reached or exceeded. The area will
have a well-established image but
it will no longer be in
fashion. There will be heavy
reliance on repeat visitation and on
conventions and similar forms of
traffic.

The Relation between Tourism Planning and Tourism Development


The tourism planning process is designed to produce goals, strategies and objectives for the destination area
related to tourism development, marketing, industry organization, awareness and other support activities.

The tourism development plan provides overall guidelines for development, outlines broad development
concepts and identifies individual development opportunities worthy of in-depth analysis through feasibility
studies and cost/benefit analysis.

“It carrying out tourism development in the destination area, it is necessary to first establish overall
development guidelines to be sure that when development occurs it complies with the area’s economic,
social/ cultural and environmental policies and goals”.

Levels of Tourism Planning


There are various levels to tourism planning, these are:
1. International Planning is concerned mostly with international transportation services, the flow and tour
programming of tourists among different countries, complementary development of major attraction
features and facilities in nearby countries, and multi-country marketing, and cooperative activities
generally take place at the international level through international organizations.

2. National Planning is focused on several elements like tourism policy, a physical structure plan, other
major infrastructure, major tour routes in the country and their regional connections, tourism
organizational structures, legislation and investment policies, tourism marketing strategies and
promotional programs, education and training programs, facility development and design standards,
sociocultural environmental, and economic considerations and impact analysis, and, national

3 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

implementation techniques.

3. Regional level of tourism planning is for one region of a country, often a state of province, or perhaps an
island group, and formulated within the framework of the national tourism policy and plan.

4. Provincial Planning is a more specific planning than the regional level but not as detailed as city or
municipal planning or site level planning.

5. City/Municipality Planning

6. Site-Level Tourism Planning is a very specific planning for individual buildings or complexes of
buildings such as hotels, commercial centers, and visitor facilities.

Other Dimensions of Tourism Planning


Time Frame
All plans are future-oriented and these plans may be short-, medium, or long-term. Short-term usually
means two years or less in the future, medium-term is two to five years, and long –term as five years and up.

Scope
A tourism plan may be comprehensive in scope, or focused on one or just few aspects of tourism
planning. A comprehensive tourism plan is also known as Master Plan. A master plan is actually composed
of smaller plans. A tourism plan may also concentrate on just one or two specific components.

Spatial Units
The space covered in tourism planning is called a tourism development unit. These are the following
spatial concepts.
• Tourist site is an area that contains one or more tourist attractions. A tourist attraction is a place of
interest where tourists visit, typically for its inherent or exhibited natural or cultural value, historical
significance, natural or built beauty, offering leisure, adventure and amusement.
• Tourism Development Area is an area designated for possessing an important site or groups of
tourist site. A town or city that has one or more tourist sites or more than one town or city can be
considered as TDA.

Components of Tourism Development


Components Elements/ Samples
1. Tourism attractions and facilities - All natural and special features of an area
which attracts tourists to visit the area
2. Accommodation - Hotels and other types of facilities
3. Other tourist facilities and services - Eating establishments, outlets for
handicrafts and souvenir, tourist
information offices, medical facilities, etc.
4. Transportation facilities and services - Access into the country or area, internal
transport, and facilities related to all modes
of transportation
5. Other infrastructure - Water supply, power and sewage systems,
telecommunications as well as drainage
systems
6. Institutional elements - Manpower planning and educational
programs, training and development. Public
and private sectors investment policies and
control of tourism impacts

4 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

• Tourism cluster is composed of two or more TDA.


• Tourism Circuit is defined as route involving at least three major tourist destinations which are
located in different town, villages or cities and the destinations share common characteristics or
themes.
• Tourism corridor refers to a route defined by a theme spanning several countries or even continents.

Tourism Characteristics and their Planning Implications

• Tourism is a composite product and comprised of goods and services that are provided by entities in
the tourism value chain. Thus, one of the rationales for tourism planning is to identify, organize, and
integrate entities along the tourism value chain to ensure the delivery of consistency and high quality
tourist experiences.
• Tourist destinations are intangible and as a tourism planner, you should incorporate strategies for
managing expectations and maximizing visitor satisfaction.
• Tourism destinations have long gestation periods. The tourism plan must cover long-term horizon, and
tourism entities should give it their enduring commitment.
• Tourism is very capital intensive. Your plan must be able to present realistic estimates of the financial
requirements. Feasibility studies can help potential investors to firm up their decisions whether to
venture or not.
• Nature and culture are tourism’s main assets. While it is true that they are free, they are also finite.
• Tourism is subject to external forces that are largely uncontrollable.
• Tourism exerts impacts on the environment, culture, and economy of destinations. Planners must help
avoid undesirable changes by drawing up precautionary measures at the earliest stage of tourism
development.
• Tourism is a highly dynamic and competitive industry. Planners must devise competitive strategies
and collaboration strategies at the same time.
• Planners should not devise stakeholders such as the local community, tourism association, donor
agencies, government offices, indigenous people and already existing tourism business.

Benefits of Tourism Planning

• Planning forces us to focus on the task at hand and to think critically.


• Planning prevents waste of time, money, and effort.
• Planning helps avoid mistakes that can lead to irreparable change to
destinations.
• Participatory tourism planning also contributes to the development of
social capital by building trust and support among the carious stakeholders in a
destination.

5 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

Factors to Consider for Effective Tourism Planning and Development


There are number of factors that need to be considered for effective tourism planning and product
development:

• availability and quality of tourism-related data


• caliber of planning expertise
• type and variety of tourism resources
• kind of tourism resources in adjacent destinations
o Originality refers being first to have a particular attraction
o Indigenousness is having something that can only be found in your destination
o Authenticity refers to being true to traditions and methods of preparation, not contrived
o Uniqueness means that it is not found anywhere else
o Historicity is being significant for a particular event
o Magnitude refers to the superlatively of the destination
o Excellence is having the best quality
• culture of the destination residents
• geographic location and spatial distributions of the TDU
• target markets
• stages in the tourism area life cycle
o exploration
o involvement
o development
o consolidation
o stagnation
o decline or rejuvenation
• tourism development paradigm
• national tourism policy and legislation
• stakeholder’s perceptions and attitudes
• awareness of external forces
• financial capital requirement

6 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

THE TOURISM PLANNING PROCESS

Objectives:
1. Explain the meaning of planning
2. Discuss the reasons of tourism planning
3. Describe the role and responsibilities of tourism planning
4. Discuss the tourism planning process

PLANNING is a dynamic process of determining goals, systematically selecting alternative courses of


actions to achieve those goals, implementing the chosen alternatives and evaluating the choice to determine if
it is successful.

TOURISM PLANNING is greatly needed, the stagnation and decline of a destination or attraction may be
due to the lack of planning or poor planning. The planning is an ongoing process that must keep up with the
changing character of the world and of the destination area. The planning procedure follows a step by step
patter.

Tourism Planning Process

1. Background Analysis - This is the logical launching point for most


tourism plans since most destination areas,
whether they are countries have some existing
tourism activity and regularly/ policy
framework for the industry
a. Issues and Constraints - Environmental Impacts
- Social Impacts
- Economic Impacts

- Protecting and improving water quality


b. Resident Concerns - Maintaining small town atmosphere
- Protecting natural and cultural resources
- Developing a sustainable economy

- Resources
c. Inventory - Attractions
- Facilities and Services

d. Marketing Analysis - Market Identification


- Market Position

e. Public Participation - Local Decision Maker


- Government Agencies
- Non- Government Organizations
- Residents

2. Vision Statement - What do you want the destination to be like


after the implementation of your tourism
plan?

7 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

3. Goal - The end product resulting from


implementation of the tourism plan

4. Theme Development - The concept or idea that:


a. Unifies the attractions and resources in an
area that you want visitors to leave with

5. Objectives - Objectives= Recommendations


- Statements that clearly identify how goals will
be accomplishes

6. Prioritize Recommendations - Prioritize by:


a. Necessity
b. Budget
c. Staff capacity
d. Visitor needs
e. Accomplished Goals

7. Action Plan - A detailed account of how you will implement


your objective: includes
a. Steps involved
b. Person/ Organizations responsible
c. Timeline for completion
d. Potential funding sources

8. Identify Evaluation - Identify evaluation and monitoring strategies


before plan is implemented

9. Write Plan

10. Implementation - What holds up implementation?


a. Budget constraints
b. Time constraints
c. Lack of staffs or volunteers
d. Lack of leadership
e. Political issues

11. Evaluation and Monitoring - Evaluation should occur at scheduled intervals

8 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

For student’s TPAD Plan (Final Requirement for this subject):


Students will be group per municipality by their instructor for this subject (wait for your members per group)

Follow these 5 essential steps in the tourism planning process:

1. Background analysis phase


2. Detailed research and analysis phase
3. Synthesis phase
4. Goal setting, strategy selection and objective setting phase
5. Plan development phase

Background Analysis

• The first step in the tourism planning process is a situation analysis that provides the basic direction
for the succeeding steps. This is the logical launching point for most tourism plans since most
destination areas, whether they are countries, states, provinces, regions or local communities, have
some existing tourism activity and regulatory/ policy framework for the industry.
• The background analysis should produce an inventory or listing of the area’s tourism resource
components, the categorization of the tourism resource components and their subcomponents. These
resource components and subcomponents constitute the existing tourism product of the destination.
Component Subcomponent
Natural Features Landscapes
Scenery
Unique feature
Flora and fauna
Historical and Cultural Features Buildings
Sites
Themes
Communities
Subcommunities
Tourist Operations and Facilities Attractions
Accommodations
Food service
Events
Hospitality services Information centers
Reservation system
Commercial stores and services (bank, retail stores)
Transportation systems (road, rail, airport)
Underground services
Human Resources Population services
Population and work force
Ethnic community
Attitude toward tourism
General Socioeconomic Employment/ unemployment
Industries
Economic conditions
Social problems

9 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

Present Lang Use Land ownership


Planning and zoning regulations
Future growth and development

• The third step in the background analysis is a description of existing tourism demand in the destination
area using readily available secondary or published sources of information. Modes of travel to and
within the destination area and past usage volumes (aircraft, bus, train, ship, private automobile)
• The final step in the background analysis is a review of the major strengths, weaknesses, problems and
issues within the destination area’s existing tourism industry.

Detailed Research and Analysis


• Research should be concentrated in four distinct areas namely: resources, markets, activities and
competition
1. The first step on the resource analysis involves the preparation of maps identifying the location of
major resources. The capacities of the various tourism resources are then measured. Capacities of
some of the tourism resource components are easily measured such as guest rooms, restaurant seats
etc.
2. The second component of the detailed research step is the activity analysis. Activities include all
the things the tourist can do while visiting the destination area, ranging from recreational pursuits
like biking to more passive pursuits such as shopping and sightseeing. It is very important to
identify months of the year in which these activities can be pursued.
3. Research about markets help determines the attitude towards future travel to the destination area,
levels of awareness of the area’s tourism resource components, images of the area, the major
competitive destinations and the steps needed to attract potential visitors. It can also provide an
opportunity to “market test” new tourist attraction/packaging/activity ideas.
4. A detailed market research can assist in identifying the most competitive destinations, their
individual strengths and weaknesses and the steps to be taken to make the subject destination area
unique among its competitors.

Synthesis
1. The first step in the synthesis is the preparation of the position statements. The position statement
indicates “where we are now” with respect to development marketing, industry organization,
awareness and other support services. Position statement may be expressed in one sentence or
documented in several pages.
2. The second step is to determine “where we would like to be” or the desired future situation. It is useful
for the destination area to verbalize these desired states in terms of tourism development.

10 Prepared by: Rose Anne A. Beronilla, LPT


TOURISM POLICY PLANNING AND
DEVELOPMENT

2 n d Semester S.Y. 2021 - 2022

Goal setting, Strategy Selection and Objective Setting


• 3 Goal Setting, 5 Strategy Selection, 5 Objective Setting
• Refer to the tables below:

Plan Development (Before and After)


• Attach a picture of the site of your chosen area to be improved
• Illustrate the plan including the floor plan of the destination (placement of restaurant, inn, hotel, if
any), leisure activities (if any).

To be submitted in different sheet of paper.


Names of the members
Evaluation
• Overall evaluation of the tourism plan.
• Reflection for the whole project
o How was your experience? Difficulties encountered? What did you learn?

11 Prepared by: Rose Anne A. Beronilla, LPT

Common questions

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National tourism planning involves creating broad strategies that address the entire country's tourism policy, infrastructure, legislation, investment policies, and marketing strategies . It encompasses comprehensive goals that aim to enhance the country's overall tourism appeal and ensure industry sustainability. This level of planning deals with nationwide connectivity, such as main tour routes and major infrastructure development . Regional tourism planning, however, is more focused on one particular area within a country. It addresses specific needs related to that region's attractions, local infrastructure, and tourism facilities, working within the framework established at the national level . The differences in scope and focus impact the implementation of tourism policies, as national plans set the overarching guidelines and objectives, while regional plans allow for the customization of initiatives to cater to local preferences and conditions. Regional planning can often adapt policies to better serve local communities and respond to unique environmental and cultural attributes, leading to more effective and efficient policy execution .

Butler's Tourism Destination Lifecycle Model consists of several stages: Exploration, Involvement, Development, Consolidation, Stagnation, Decline, and Rejuvenation. In the Exploration stage, a destination is unknown with minimal visitor numbers due to limited access and infrastructure, which necessitates initial planning efforts to enhance accessibility . During Involvement, local investment and advertising increase, requiring coordinated infrastructure development . The Development stage sees rapid growth and demands strategic upgrades in amenities to cater to less adventurous visitors . Consolidation means the destination becomes a mass market, necessitating policies to manage visitor numbers and maintain quality experiences . In Stagnation, peak visitations are reached, and the area could lose its novelty, necessitating innovation in tourism offerings . Decline involves reduced visitor numbers, prompting planners to identify new markets or improve current amenities . Rejuvenation may require significant changes or new attractions to reverse negative trends . Planners must adapt strategies at each stage to sustain tourism and mitigate impacts on the destination's environment and economy.

A comprehensive tourism development plan includes key elements such as tourism attractions and facilities, accommodation options, transportation services, and other tourist facilities . The plan also addresses institutional elements like public policies, educational programs, and the management of tourism impacts. These elements contribute to sustainable tourism by ensuring that infrastructure and services not only meet current demand but also preserve the destination's natural, cultural, and socioeconomic assets for future generations . Effective planning involves integrating environmental considerations, such as resource conservation and waste management, and social aspects, like community engagement and cultural heritage protection, to develop tourism responsibly. By establishing clear guidelines for development and addressing potential negative impacts on the environment and local communities, a tourism development plan can promote sustainable practices and long-term viability of tourism in the region .

The public sector plays a crucial role in establishing the regulatory framework, setting policies, and providing infrastructure necessary for tourism development. It is responsible for ensuring that tourism development aligns with national economic, environmental, and social goals . The private sector, on the other hand, is primarily responsible for the actual investment in tourism amenities and services such as hotels, resorts, and entertainment options. They innovate and create tourism products that attract visitors . The interaction between public and private sectors affects planning strategies significantly. Public sector policies determine the pace and nature of development, whereas private sector investments drive actual growth and expansion. Effective planning requires collaboration between both sectors to balance profit motives with regulatory and community needs . This collaboration, if successful, results in sustainable tourism development that benefits local communities while preserving cultural and natural resources.

In the tourism planning process, 'synthesis' involves compiling and integrating data from various sources to form a coherent understanding of the current situation and future possibilities for the destination . It plays a crucial role by bridging the gap between analysis and action, allowing planners to form position statements that reflect the area's developmental status and desired future objectives . Synthesis aids in conceiving strategic directions and objectives that align with the broader vision of tourism growth while considering real-world constraints and opportunities. It is instrumental in formulating tourism strategies as it ensures that planning initiatives are data-driven, realistic, and aligned with the goals determined through comprehensive research. By effectively utilizing synthesis, planners can create targeted approaches that address specific needs, exploit strengths, and mitigate weaknesses, thereby influencing the overall direction and effectiveness of tourism strategies .

Potential challenges in the implementation phase of tourism plans include budget constraints, time limitations, lack of staff or volunteers, leadership deficiencies, and political issues . Budget constraints can be addressed by securing multi-source funding, including public-private partnerships and grants . Time limitations require setting realistic timetables and ensuring efficient project management to adhere to deadlines . A lack of staff or volunteers can be mitigated by engaging stakeholders early in the planning process and fostering community participation, which can increase the pool of available human resources. Addressing leadership deficiencies involves identifying strong leaders, providing training, and ensuring there is accountability in roles assigned . Political issues can be managed through stakeholder engagement and building consensus among policymakers, ensuring that tourism initiatives align with broader political and economic agendas. Developing contingency plans and maintaining flexibility allows for adjustments as external conditions change .

A 'tourism cluster' is composed of two or more Tourism Development Areas (TDAs) characterized by geographical proximity and the interconnection of attractions or facilities. Clusters are significant in tourism planning because they enable the pooling of resources, enhance cooperation among local stakeholders, and improve the marketing of destinations as a combined product rather than isolated offerings . By fostering synergies among attractions and supporting industries, tourism clusters can increase visitor numbers and extend the average stay, thereby maximizing economic benefits and providing a comprehensive visitor experience. Clusters help planners to devise strategies that stimulate economic development across multiple localities, promoting regional coherence and competitiveness in the tourism market .

Tourism clusters can facilitate the development of tourism circuits or corridors by leveraging geographically connected attractions that offer diverse and complementary experiences . By organizing these clusters, destinations can create comprehensive itineraries that guide tourists through a series of linked sites within a defined area, enhancing the visitor experience and increasing the duration of stays . This approach encourages tourists to explore multiple regions, promoting widespread economic benefits as tourists spend on local accommodations, food, and services throughout the circuit. These circuits can evolve into corridors, extending across larger geographic areas, potentially involving multiple countries. The implications for regional economic development are significant, as tourism circuits and corridors encourage collaboration between neighboring regions, foster cross-border cultural exchanges, and stimulate investments in infrastructure and service improvements. This can lead to increased tourism revenues, job creation, and diversification of local economies, thereby reducing dependency on limited economic activities .

The time frame of tourism planning significantly impacts the effectiveness of tourism strategies because it determines the scope and sequence of actions required to achieve goals. Short-term plans focus on immediate issues and achieve quick wins, typically addressing operational and tactical aspects . Medium-term plans, ranging from two to five years, allow for implementing strategies that require some level of structural and policy change, such as new marketing approaches or infrastructure upgrades . Long-term plans, extending beyond five years, are essential for strategic initiatives that involve significant transformation or development, including major investments in infrastructure or shifts in tourism policy . Each time frame requires different levels of commitment, resource allocation, and stakeholder engagement. A well-balanced approach, considering all these horizons, ensures continuity and adapts to changes in market conditions, thereby enhancing the resilience and sustainability of tourism strategies .

'Public participation' is critical in tourism planning as it incorporates the perspectives and insights of local communities, residents, and stakeholders. By involving the public, planners can ensure that the tourism strategies developed are inclusive, addressing the actual needs and concerns of those affected by tourism development . Public participation fosters a sense of ownership over tourism projects, increasing local support and reducing resistance to development initiatives. It also aids in identifying potential social impacts early on, allowing planners to devise strategies to mitigate negative outcomes. Moreover, when residents are part of the decision-making processes, there is typically a greater emphasis on preserving community values and environmental sustainability, leading to more balanced and successful tourism strategies. This inclusion can improve the quality of projects and enhance the destination’s reputation, ultimately contributing to a positive tourism experience .

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