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Customer - How To Use Emola Enterprise 24.5 - Moçambique

- The document provides instructions for various tasks in the eMola Enterprise system, including depositing funds, managing groups, sending SMS messages, buying airtime and paying salaries. - To deposit funds, customers can make bank deposits using deposit codes or transfer money via internet or mobile banking. Funds are typically received within 5-15 minutes. - Group management allows viewing group details, removing or adding members, renewing groups, and exporting group information to Excel. - Other capabilities include sending enterprise SMS messages, buying airtime in bulk, paying salaries via file transfer, sending money to banks, and purchasing electricity credits.

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Juvêncio
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0% found this document useful (0 votes)
1K views28 pages

Customer - How To Use Emola Enterprise 24.5 - Moçambique

- The document provides instructions for various tasks in the eMola Enterprise system, including depositing funds, managing groups, sending SMS messages, buying airtime and paying salaries. - To deposit funds, customers can make bank deposits using deposit codes or transfer money via internet or mobile banking. Funds are typically received within 5-15 minutes. - Group management allows viewing group details, removing or adding members, renewing groups, and exporting group information to Excel. - Other capabilities include sending enterprise SMS messages, buying airtime in bulk, paying salaries via file transfer, sending money to banks, and purchasing electricity credits.

Uploaded by

Juvêncio
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 28

EMOLA ENTERPRISE GUIDELINE 04/16/2020

HOW TO USE EMOLA ENTERPRISE

Table of Contents
CONDITION ...............................................................................................................................................2
1. How can deposit float to eMola Enterprise account .......................................................................... 2
1.1 How can check Bank deposit code ............................................................................................................2
1.2 How can deposit float to eMola Enterprise by themseft .............................................................................2
2. Group Management ........................................................................................................................ 8
2.1 Get group information by excel ................................................................................................................9
2.2 Remove member ....................................................................................................................................9
2.3 Add member ......................................................................................................................................... 10
2.4 Renew group ......................................................................................................................................... 12
2.5 How to register Addon ........................................................................................................................... 14
3. How can send enterprise SMS ........................................................................................................ 16
4. How can buy airtime with file........................................................................................................ 18
5. How can pay salary/transfer money to eMola account ................................................................... 22
6. How can send money to Bank by file (Only for BCI, BIM, ABSA) ....................................................... 24
7. How can buy credelec (EDM) by file................................................................................................ 26

SALES DEPT 1
EMOLA ENTERPRISE GUIDELINE 04/16/2020

CONDITION

- You must have a emola enterprise account.


- You have enough money in your emola enterprise account if making transactions of renewing,
registering addon, tranfering money, buying airtime and EDM.

Note: The system will automatically change money with the following priority order as below:
1. Use excess money
2. User emola enterprise

1. How can deposit float to eMola Enterprise account


1.1 How can check Bank deposit code
 Via eMola website
Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Via USSD *898#

1.2 How can deposit float to eMola Enterprise by themseft


 Come bank to deposit via bank deposit code (With cash & cheque) (only for BCI &
BIM): The customer will be received money within 5-15 minutes after bank deposit
successfully & don’t pay the fee for Bank.
- When come bank, must give bank information:
 Entity: 60001
 Bank Deposit code: Customer take bank deposit code with the above guideline
 Money want to deposit
SALES DEPT 2
EMOLA ENTERPRISE GUIDELINE 04/16/2020

- BCI (Cash)

- BIM (Cash)

- Cheque (BCI & BIM) : In the cheque, must write information such as:

 Receiver: M-Mola
S.A

 Amount

 Province

 Date

After that give bank information: Entity (60001) & Bank Deposit code => Deposit successfully
 Deposit via Internet Banking (only accept for BCI): The customer will be received
money within 5-15 minutes after bank deposit successfully & don’t pay fee for Bank.

SALES DEPT 3
EMOLA ENTERPRISE GUIDELINE 04/16/2020

- Depossit via App (Only accept for BCI): The customer will be received money within 5-
15 minutes after bank deposit successfully & don’t pay fee for Bank.

SALES DEPT 4
EMOLA ENTERPRISE GUIDELINE 04/16/2020

- Transfer money via Ebanking (Only for BCI, BIM, ABSA): Customer will be received
money after bank deposit successfully & must pay fee for Bank based on the bank's fee
schedule.

- Buy float via eMola website with bankslip & siftafe:


Login eMola website => Choose “Request buy float”

SALES DEPT 5
EMOLA ENTERPRISE GUIDELINE 04/16/2020

If you choose payment method by bankslip (cheque) insert information as following and upload the color
image of original document:

.
If you choose method by systafe, insert information as following and upload the color image of original
document

SALES DEPT 6
EMOLA ENTERPRISE GUIDELINE 04/16/2020

After insert information of bankslip/ systafe, click “Save” & waiting Finance Department approve.
Normally Finance Department will approve or reject within 1 hour. However, There are many Bankslip that
are usually cheques with valid date after 1 day, 2 days or 3 days of operation date. So in this case it is
necessary to wait 1 day after the value date to confirm the floating money before being allowed to make a
float.
Note:
Movitel bank accounts to buy Float
ACCOUNT
BANK ACCOUNT NUMBER NIB
NAME
BCI MOVITEL, SA 5572407610004 0008 0000 55724076104 71
BIM MOVITEL, SA 238354318 0001 0000 00238354318 57
STANDARD MOVITEL, SA 1084260561025 0003 0108 04260561025 51
MOZA MOVITEL, SA 37498310005 0034 0000 00374983105 07
UNICO MOVITEL, SA 00002676610 0043 0000 00002676610 40
BARCLAYS MOVITEL, SA 0047104002533 0002 0047 47104002533 34
ECO MOVITEL, SA 557500000033 0023 0015 5750000003319
ABC MOVITEL, SA 2389990119 0013 0009 02389990119 34
FNB MOVITEL, SA 3618575610001 0014 0000 36185756101 60
BTM MOVITEL, SA 17974523931 0033 0011 17974523931 11
UBA MOVITEL, SA 010040002139
0042 0601 10040002139 53

Description of Bankslip
SALES DEPT 7
EMOLA ENTERPRISE GUIDELINE 04/16/2020

 Benefitciary name: Movitel, SA.


 Bank account: According to the table about Movitel bank accounts to buy Float
 Bank name: According to the table about Movitel bank accounts to buy Float
 Description:
+ If customer buys Float, they need to write: Emola_Customer name

2. Group Management
- Who can: User admin or user of staff who have user login eMola website
- How can: Login eMola web: https://emola.movitel.co.mz/Admin/GroupManagement
 Step 1: Choose “Group management” to see group general information:

Admin/staff1/staff2 can see all group connect with eMola Enterprise of this company and also can see
detail information.

Click action to view more information:

SALES DEPT 8
EMOLA ENTERPRISE GUIDELINE 04/16/2020

You can see information of group, such as:


- All number joined group: ISDN
- Product name they used now: Last product name
- Number month of prepaid remaining: Remain month
- Expire date
- Action: can change package, renew group, buy more data, remove, add member and export all group
information
2.1 Get group information by excel
Click action to get group information by excel. The format is as below:
LAST PRODUCT LAST PRODUCT REMAIN EXPIRE
ISDN
CODE NAME MONTH DATE
872646601 DIAMOND_PRE DIAMOND 0 Expired
873300600 MovNet_1000 MOVNET 1K 0 Expired
869450366 SUPREMO_PLUS SUPREMO PLUS 0 Expired
870345612 DIAMOND_PRE DIAMOND 0 Expired

2.2 Remove member


Step 1: Click to choose number phone which want to move out group and then click “Remove member”

SALES DEPT 9
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step2: Click confirm Step 3: Get OTP form you phone number

Step 4: Screen display

2.3 Add member


Step 1: Click “Add member” to join group:

SALES DEPT 10
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 2: Download template and insert information => click “next”

Step 3: upload file and click “add member” Step 4: Confirm

Step 5: Get OTP from admin phone number Step 6: The screen display

SALES DEPT 11
EMOLA ENTERPRISE GUIDELINE 04/16/2020

2.4 Renew group


Step 1: click “Renew group”

Step 2: Download file template and click to “next”

SALES DEPT 12
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 3: Upload file

Note: If you have excess money - The money you pay excesss for services, the system will use excess
money in the first then use emola enterprise.
Step 4: Check infomation and click “confirm”

Step 5: Click “Confirm” after check total amount Step 6: Get OTP from admin phone number
and discount (if have)

Step 7: The system display => click “Close”

SALES DEPT 13
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Note: If emola enterprise account don’t enough money to renew group, system will send notify

2.5 How to register Addon


 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Register Addon
Step 1: Click “ Register Addon”

SALES DEPT 14
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 2: Download template and insert imformation, click to “Next”

Step 3: Upload file and fill information => click “Confirm

Note:
- If you have excess money - The money you pay excesss for services, the system will use excess money in
the first then use emola enterprise.
- Number of Paid month: 1-24 months
- You only choose the addon shown at the optional .
Step 4: Click “confirm” after check information.

SALES DEPT 15
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 5: Get OTP from your phone number Step 6: The system display

3. How can send enterprise SMS


 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Click Bulk SMS to send SMS


Step 1: Click “Enterprise Step 2: Click “Add”
bulk SMS” => “Bulk
SMS”

Step 3: Download file template and click “Next”

SALES DEPT 16
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 4: Upload filled file and click Step 5: Click “Confirm”


“Import data” (Only send SMS member in group)
If you send a phone number is not in group => The System note:
“Mobile not belong to your group”

Step 6: Screen display

 Approval the request send SMS


Step1: Click “Confirm bulk Step 2: Click “Search” from dd/mm/yyyy to dd/mm/yyyy
SMS”

Step 3: Click

SALES DEPT 17
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 4: Click “Confirm”

Step 4: Get OTP from your phone number Step 5: Screen display
and confirm

4. How can buy airtime with file


 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Create transaction to buy Airtime with file

SALES DEPT 18
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step1: Click “Enterprise Step 2: Click “Add”


buy Airtime with file”
=> “Buy Airtime”

Step 3: Click “Download file template” => “Next”

Step 4: Upload filled file and click “import data”

Step 5: Click “Confirm”

SALES DEPT 19
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Note:
 If you buy airtime for a member is not in your group, The system note: Mobile not belong to
your group.

 Approve request buy airtime by file


Step 1: Click “Enterprise buy Airtime Step 2: Click “Search” from “dd/mm/yyyy” to “dd/mm/yyyy”
with file” => “Confirm buy Airtime”

Step 3: Click “ ” with the transcation you want to buy airtime

SALES DEPT 20
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 4: Confirm

Step 5: Get OTP from your phone number Step 6: Screen display

SALES DEPT 21
EMOLA ENTERPRISE GUIDELINE 04/16/2020

5. How can pay salary/transfer money to eMola account


 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Create request to transfer money by file


Step 1: Click “Extenal Agent Step 2: Click “Add”
Tools” to “Create request to
transfer money by file”

Step 3: Download template file Step 4: Input data to template


Note: ID number is optional

Step 5: Upload filled file and fill content Step 6: Click “Import data”

SALES DEPT 22
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 7: Click “Confirm” Step 8: Screen display

 Approve request transfer money by file


Step 1: Click “Extenal Agent Step 2: Click “Search”
Tools” to “ “Create request to
transfer money by file”

Step 3: Click

Step 4: Click “confirm”

SALES DEPT 23
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 5: Get OTP from your phone number. Step 6: Screen display

6. How can send money to Bank by file (Only for BCI, BIM, ABSA)
 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Create request to transfer money by file


Step 1: Click “Extenal Agent Step 2: Click “Add”
Tools” to “Create request to
transfer money by file”

SALES DEPT 24
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 3: Download template file Step 4: Input data to template

Step 5: Upload filled file and fill content Step 6: Click “Import data”

Step 7: Click “Confirm” Step 8: Screen display

 Approve request transfer to Bank by file


Step 1: Click “Extenal Agent Step 2: Click “Search”
Tools” to “ “Create request to
transfer money by file”

Step 3: Click
SALES DEPT 25
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 4: Click “confirm”

Step 5: Get OTP from your phone number. Step 6: Screen display

7. How can buy credelec (EDM) by file


 Login eMola website: https://emola.movitel.co.mz/ (User admin/ user staff1/ user staff2)

 Create transaction to transfer money EDM


Step1: Click “buy Credelec Step2: Click “Add”
(EDM) by file” => “Create
transaction to tranfer money
EDM”

SALES DEPT 26
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step3: Download template Step 4: Insert template

Step 5: Upload filled file and click “Import” Step 6: Click “Confirm”

Step7: Screen display

 Approve request transfer money by file


Step 1: Click “Appove transaction Step 2: Click “Search”
to transfer money”

Step 3: Click

SALES DEPT 27
EMOLA ENTERPRISE GUIDELINE 04/16/2020

Step 4: Click “confirm” after checking all Step 5: Get OTP from your phone number
information

Step 6: Screen dislay

SALES DEPT 28

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