Quiz: Multiple Choices (25 items)
1. In a Six Sigma program, it is the leader of a quality improvement project; a full-time
position.
a) Black Belt
b) Green Belt
c) Red Belt
d) Blue Belt
Answer: A. Black Belt
2. What is quality?
a) a degree or level of excellence
b) a subjective term for which each person has his or her own definition
c) a characteristics of a product or service that bear on its ability to satisfy stated
or implied needs
d) all the choices are correct
Answer: D. all the choices are correct
3. It involves designing quality characteristics into a product or service.
a) Quality of Design
b) Quality
c) Dimensions of Quality
d) Quality of Service
Answer: A. Quality of Design
4. A dimension of quality for manufactured products referred to as the basic operating
characteristics of a product; for example, how well a car handles or its gas mileage.
a) Conformance
b) Features
c) Performance
d) Reliability
Answer: C. Performance