Swati Raju Final Report
Swati Raju Final Report
Swati Raju
Mumbai School of Economics & Public Policy (Autonomous)
University of Mumbai
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CONTENTS
Section Title
I Introduction
IV Theoretical Underpinnings
VI Methodology
X Determinants of Efficiency
XIII Conclusions
References
Appendix III Changes in GNPA as a percent of Gross Advances and CRAR for
all banks from 2011-2017
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I. Introduction
India is a bank based system and commercial banks play a vital role in financial
intermediation in the country and can be observed from the distribution of gross financial
savings of the household sector. Gross savings of the household sector accounted for 54.2
percent of the total savings in the country in 2016-17 and the bulk of household savings is in
the form of bank deposits. Bank deposits as a percentage of total savings increased from 32
percent in 1991 to a high of 57 percent in 2008-09 and has since declined to 41 percent in
2015-16. A marginal decline, however, has been observed in the growth rate of bank
deposits in 2017-18.
Savings held as shares and debentures over this same period have been quite small.
Shares and debentures constituted a mere 8 percent of gross financial savings of the
household sector in 1990-91 and have since then shown mixed performance. It peaked to 9.62
percent in 2007-08 and has since declined to 2.73 percent in 2015-16. Bank credit to the
commercial sector increased by 47 times from Rs. 1654.27 billion in 1990-91 to Rs. 77829.86
billion in 2015-16. Bank credit as a percentage of GDP has almost doubled over this period
from 29 percent in 1990-91 to 57 percent in 2015-16. Further, public sector banks dominate
India’s banking sector and the share of public sector banks and private sector banks can be
80
60
Percent
40
20
0
2016 2015 2010 2005
PSBs Private Banks Foreign Banks
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Given this pre-dominance of the banking sector in India’s financial sector, it is imperative
that this sector is financially sound. A sound and healthy banking sector is essential for the
efficient working of the financial sector. Financial soundness is captured through a series of
indicators/ ratios which cover different aspects such as capital adequacy, asset quality,
earnings and profitability, liquidity and sensitivity to market risk. The evolution of these
indicators should indicate potential vulnerabilities of the financial/banking sector point out
policy analysis (Navajas and Thegeya, 2013). The global financial crisis (GFC) of 2008 has
once again brought into focus the importance of detecting early warning signals of potential
financial or banking sector crises through the use of financial soundness indicators.
Asset quality is one of the most critical facet in determining the overall condition of a bank.
It concerns with the quality of a bank’s loan portfolio and its credit administration program.
A substantial portion of a bank’s assets comprises of loans & carry the greatest amount of
risk to their capital. Other items which can impact asset quality are real estate assets, other
assets, off-balance sheet items and, to a lesser extent, dues from accounts, and premises and
fixed assets. Banks are concerned with the quality of their loans since they provide earnings
to a bank. Asset quality concerns with the balance sheet of a bank and more so with the left-
The problem of stressed assets or non-performing assets (NPAs) is not new for India’s
banking sector. Since the reforms of 1991, India has had two episodes of NPA problems, one
during 1997-2002 and the current one after the global financial crisis of 2008. The problem
of NPAs in the current episode started around 2010 and aggravated after 2013. The NPA
problem this time over was broad based and coincided with slowing economic growth,
extended to the priority sector and more acute in the infrastructure sector like iron and steel,
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textiles, mining and aviation. Although the share of NPAs to gross advances was higher in
the period 1997-2003, its growth was much higher in the current period (Singh, 2016;
Sengupta and Vardhan, 2017). Section II presents the definition and classification of non-
performing assets while Section III highlights the focus of the study. Sections IV and V
contain the theoretical background and a review of efficiency studies pertaining to banks in
India respectively. Section VI discusses the methodology adopted in this study. Sections VII
to X discuss the empirical evidence on non-performing assets for banks in India to include
bank group level and individual bank level analysis; the results of the efficiency estimates
and the determinants of efficiency. Section IX presents the analysis for asset quality and
solvency. Section XII examines the relationship between asset quality indicators, solvency
and efficiency of banks under the Prompt Corrective Action (PCA) framework and Section
The terms non-performing assets (NPAs) and non-performingloans (NPLs), are often used
interchangeably and, refer to loans that do not meet their stated principal and interest
repayments. In other words, these are assets which do not generate income. Non-performing
loans, thus, create a problem for asset quality. According to the Reserve Bank of India
Prudential Norms, ‘an asset, including a leased asset, becomes non-performing when it
ceases to generate income for the bank’ (Reserve Bank of India, Master-Circular, 2005).
Prior to 1991, banks in India did not have follow uniform accounting practices for income
securities held in a bank’s portfolio. Consequently, there was no uniform framework for
capital adequacy requirements and very few banks had a capital adequacy ratio of 8 percent.
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Prudential norms reflect the regulatory side of banking sector reforms and were introduced
and standards that conformed with the Basel Committee on Banking Supervision. Norms for
income recognition, asset classification and provisioning for the loan portfolio in banks were,
thus, introduced by the Reserve Bank of India in a gradual manner and became fully
operational from March 31, 1996. Assets/ loans were classified into standard, sub-standard
and doubtful. Standard assets (loans) required no provisioning. Loans were classified as sub-
standard when payments become overdue for a period exceeding two quarters (the
international norm was one quarter), sub-standard assets were downgraded to doubtful if they
remained in the sub-standard category for two years (international norm was one year).
Besides, loans with government guarantees were treated as zero-risk assets and not
the country and the capital adequacy ratio of most banks was higher than the mandated 8
percent by March 1998. Although much of this recapitalisation was through government
capital infusion, banks also contributed from their internal reserves and raised capital from
the market. The impact was also vindicated by a decline in the ratio of net NPA to total
With the objective of reviewing the progress achieved in banking sector reform and closely
aligning domestic prudential norms with international best practices, the Committee on
Banking Sector Reforms (Narasimham Committee II) was appointed in December 1997. The
committee made specific recommendations to improve standards and the capital adequacy
ratio for banks was increased to 9 percent (the Committee recommendation was 10 percent)
to be attained by March 31, 2000; a risk weight of 2.5 percent was assigned to investments in
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government securities along with specifying criteria for classifying non-performing assets
(Ahluwalia, 2000).
The definition of NPAs was tightened in phases andthe RBI Master Circular (2005) defines A
(i) interest and/ or instalment of principal remain overdue for a period of more than 90 days
(ii) the account remains ‘out of order’, in respect of an Overdraft/Cash Credit. (According to
the RBI Master circular, an account should be treated as 'out of order' if the outstanding
balance remains continuously in excess of the sanctioned limit/drawing power but there are
no credits continuously for 90 days as on the date of Balance Sheet or credits are not enough
(iii) the bill remains overdue for a period of more than 90 days in the case of bills purchased
and discounted,
(iv) a loan granted for short duration crops will be treated as NPA, if the instalment of
(v) a loan granted for long duration crops will be treated as NPA, if the instalment of
The RBI Master Circular, 2014 added the following to aspects to the definition of a NPA
(vi) the amount of liquidity facility remains outstanding for more than 90 days,in respect of a
1, 2006.
to-market value of a derivative contract, if these remainunpaid for a period of 90 days from
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Besides, according to the Reserve Bank of India guidelines an account may be classified as
NPA only if the interest charged during any quarter is not serviced fully within 90 days from
the end of the quarter. Banks are required to classify NPAs since March 31, 2005 into three
categories, on the basis of the period for which the asset has been non-performing and the
extent to which dues can be realised into sub-standard assets, doubtful assets and loss assets.
A requirement being that all these ‘assets possess well defined credit weaknesses that
jeopardise the liquidation of debt and are characterised by the distinct possibility that the
banks will sustain some loss, if deficiencies are Not corrected’ (Reserve Bank of India, 2005).
Sub Standard Assets would be those, which have remained NPAs for a period less than or
equal to 12 months.
Doubtful Assets are those which have remained in the sub-standard category for a period of
12 months.
Loss Assets are considered uncollectible and of little value that its continuance as a bankable
asset is not warranted and even though there may be some salvage or recovery value.
Given the problem of NPAs started in 2010 and has aggravated since 2013, this study will
focus on
(i) Compare the magnitude of the NPA problem for three time periods 2008-10,
(ii) Quartile analysis of NPAs and comparison at the individual bank level for the
(iii) Analyze and compare the efficiency of performing loans at the individual bank
level for two time periods 2011-13 and 2014-17. The ability of a bank to manage
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bank in managing its performing assets for a bank would implicitly mean lower
(iv) Identify the determinants of efficiency (univariate approach using rank correlation
(v) Analyze whether there is a relationship between asset quality (GNPAs) and
Banks can be viewed as financial intermediaries and /or providers of services and these
different views form the basis for different approaches to study the efficiency of banks. Each
of these views uses a different set of inputs and outputs as the choice of inputs and outputs in
DEA measurement has been a subject of debate and can have an impact on the results. Das
and Ghosh (2006) elucidate the commonly discussed approaches in literature to study and
measure bank efficiency are the production approach, the intermediation approach, the
modern approach and the income based approach. The production and intermediation
approach extend the traditional theory of the firm to banks and differ from each other in terms
The production approach was first discussed by Benston (1965) who pointed that banks are
entities that provide services to customers. This approach highlights that banks produce loans
and other financial services. The focus of the approach is on studying the number of type of
transactions undertaken by a bank or services provided over a given period of time. This
approach focuses includes physical variables and/or their costs as only physical inputs are
necessary to perform and process transactions and provide advisory services to customers.
Hence the input set under this approach often includes physical variables like labour (staff),
material or space. Interest costs are excluded from inputs. Outputs are the services provided
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to customers and is measured by the number and type of transactions, documents processed
or specialized services provided. Given that data on such details is difficult to obtain it is
The intermediation approach views banks as financial intermediaries who transfer funds from
one set of agents (depositors) to another set of agents (creditors). Assets created by the bank
through loans and advances, securities and investments generate income while deposits of the
bank are liabilities where interest has to be paid by the bank. This approach takes into
accounting interest costs as well as operating costs. However, there are differing views on
whether deposits of a bank should be used as an input or output. This has led to three sub-
approaches under the intermediation approach, namely, the asset approach, the user cost
approach and the value added approach. The asset approach (Sealey and Lindley, 1977)
considers as inputs deposits and other liabilities along with real resources such as labour and
capital while loans alone are considered as output. The user cost approach (Hancock, 1985)
considers a financial product to be an input or output based on its net contribution to bank
revenue. If the financial returns on an asset is greater than the opportunity cost of funds, then
it is treated as an output and if the financial returns are lower than the opportunity cost of
funds then they are treated as inputs. The value added approach is based on the balance sheet
classification of bank activity and those activities that contribute to bank value are treated as
outputs (Berger and Humphrey, 1977; Berger, Hanweck and Humphrey, 1987). Under this
approach, deposits, loans and investments, contribute to bank value and are hence treated as
outputs while labour expenses, capital related operating expenses and interest expenses are
treated as inputs.
Berger and Humphrey (1977) have pointed out that the intermediation approach is better
suited to examine bank level efficiency while the production approach is more apt for
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studying branch level efficiency as at the bank level the focus is often on reducing costs so as
to be cost efficient. Processing of transactions takes place at the branch level and hence
efficiency in processing the services provided by a bank, the focus of the production
The modern approach (Frexias and Rochet, 1997) takes into account the quality of bank
assets and the probability of bank failure in the estimation of costs. This approach seeks to
integrate/combine agency costs, some measure of risk and quality of bank services. This
The income based or operating approach (Leightner and Lovell, 1998) considers banks to be
business entities that generate revenue from costs incurred. Hence, under this approach total
revenue (interest and non interest) is considered as output and total expenses (interest and
operating) as input.
Most studies in banking efficiency focus on the intermediation approach as data is easily
available from the Profit and Loss Account and Balance Sheet of the Bank.
An important objective of this study is the analysis and comparison of the efficiency of
performing loans of banks in India and examine whether there is any link between asset
quality and solvency for a bank. Hence the review of literature has discussed only those
studies that have used frontier approaches of Data Envelopment Analysis (DEA) and
Stochastic Frontier Analysis (SFA) to measure bank efficiency in India. This section also
contains studies which have analysed bank performance with capital adequacy.
Bhattacharya et al. (1997) examined the productive efficiency of 70 Indian commercial banks
in the pre-deregulation era for the period 1986-91. The paper used DEA and SFA models to
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measure the efficiency in service provision and found public sector banks to be the most
efficient followed by foreign banks and private banks. The paper further observed that
although foreign banks were least efficient at the beginning of the period by the end of the
period these banks witnessed an improvement in efficiency and that they were as efficient as
Rajaraman, Bhaumik and Bhatia (1999) discussed the inter-bank variations in NPAs for
1996-97 using regional clustering. The paper studied the impact of region of operation on
domestically owned banks. The paper regressed bank-specific net NPAs on bank ownership
and regional presence, controlling for bank-specific efficiency and prudential indicators.
Regional presence was measured by taking the total number of branches in each state as a
percentage of the national total. Under ownership structure, the paper classified banks into
four types, namely old private sector banks, new private sector banks, public sector banks
and, foreign banks. Foreign banks were further classified into the group of Asian and West
Asian origin, banks and another group of other than Asian and West-Asian origin. The paper
found significant positive correlation for the cluster comprising three eastern and seven north
eastern states while the cluster for southern and northern states showed a significant negative
correlation. These findings support those of Demirguc-Kunt and Huizinga on the importance
of operating environment for bank efficiency. The paper observed that no major improvement
Barr (2000) studied the productive efficiency of the US commercial banks for a 15 year
period from 1984-1998 using an input-oriented DEA model. The model was a multiple input-
output model and the output variables were earning assets, interest income, and noninterest
income and the five input variables were expenditure incurred on salary, premises and fixed
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assets, other noninterest expenses, interest expenses, and purchased funds (large dollar
deposits). The paper undertook a quartile analysis of efficiency and examined using a t test
whether the efficiency scores of best performing banks significantly differed from the worst
banks and found that the efficiency scores across quartiles differed significantly. The paper
also studied efficiency of banks with respect to size and found that smaller banks were more
efficient than larger banks. Further, banks rated as strong on the CAMEL indicators were
found to be more efficient than those rated as weak on the CAMEL indicators. The paper
concluded that efficient banks had lower expenditure on salary, lower fixed assets levels,
lower interest and Non-interest expenses and lesser purchased funds. The paper did not find a
consistent relationship between efficiency and interest income. Also, efficiency was
Rajaraman and Vashishtha (2002) studied the non-performing loans of 27 public sector banks
in India using a fixed effects panel regression framework for a five year period ending 1999-
2000. The objective was to examine the variations in non-performing loans among the public
sector banks which are a homogeneous group on the criterion of ownership. Two models
were estimated with the gross non-performing loans as a percent of gross advances as the
dependent variable, one, capital adequacy as an indicator for solvency and the second with
operation profits as a percentage of working capital which would reflect operating efficiency
as explanatory variables. The paper finds that banks with higher than average NPA’s can be
grouped into those which have poor operating efficiencies and those which have high NPAs
which cannot be explained by operating efficiency and hence with an unexplained intercept
shift. The paper observed that Indian Bank and United Bank of India fall under the second
category and that recapitalization would not solve the problems and were a case for
incentivizing closure whereas closure was not required for UCO Bank.
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Kumbhakar and Sarkar (2003) employed a stochastic cost frontier model to analyse the
efficiency of public and private sector banks for the period 1986-2000. The paper attested to
the prevalence of cost inefficiency among Indian banks and that inefficiencies have declined
over time. Further cost efficiency among private banks was higher than the public sector
[Link] also found that the decline in inefficiency was slower in the post deregulation period
as compared to the pre-deregulation period. Analysis at the individual bank level showed
Sathye (2003) used data envelopment analysis to measure the productive efficiency of a total
of 94 banks comprising of public sector, private sector and foreign banks for 1997-98 in
India. The paper estimated two models with different measures of inputs and outputs to
measure efficiency. The results obtained indicated that the efficiency score of Indian banks
are comparable with those of international banks and that public sector banks were more
Shanmugam and Das (2004) analysed the efficiency of banks in India for 1992–1999 using
stochastic frontier analysis. The data set was an unbalanced panel of 94 banks belonging to
four different ownership groups - State Bank group, nationalized banks, private banks and
foreign banks. The paper considered four outputs, viz., interest margin, non-interest income,
investment and credit and the results indicated that deposits were an important determinant of
output and that the observed outputs are less than their potential levels. The paper also found
that the technical efficiency of raising interest margin varied widely across bank groups and
that reform measures introduced since 1992 had not helped raise interest margins in banks.
The paper found efficiency improvement as regards non-interest income, investments and
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credits for all bank groups and particularly in the case of private banks along with wide
Ram Mohan and Ray (2004) analysed the revenue and cost efficiency of public, private and
foreign banks in India for the year 1999-2000 using data envelopment analysis. The paper
found that the variability in revenue efficiency measures (interest spreads and interest spread
net of provisions as a ratio of total assets) was higher than the variability in cost efficiency
(ratio of intermediation cost to total assets). The output variables considered were loans,
investments, and other income and deposits and operating costs were treated as inputs. The
paper, further, decomposed revenue efficiency into allocative efficiency and technical
efficiency. The paper concluded that PSBs were more efficient than private banks and were at
par in efficiency with foreign banks. Further, PSBs outperform private banks in technical
efficiency rather than allocative efficiency. Further, to determine the robustness of their
findings, the paper compared results of efficiency by removing the State Bank of India and
Das et al. (2005) analysed the efficiency of Indian banks using data envelopment analysis for
the time period 1997-2003 and observed that not much differentiation existed between input
oriented or output oriented technical efficiency and cost efficiency. Indian banks, however,
were largely different in terms of revenue and profit efficiency. The paper found that bank
size, ownership and listing on the stock exchange had a positive impact on profit and revenue
efficiency. The paper also observed that the median efficiency scores of Indian banks and
more so of bigger banks had improved during the post reform period.
Sensarma (2005) employed stochastic frontier analysis and estimated bank specific cost and
profit efficiency of all scheduled commercial banks in India for 1986-2003. The paper noted
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an increase in cost efficiency and a decline in profit efficiency of the banking industry over
this period. The paper also found domestic banks to be more efficient than foreign banks.
Das and Ghosh (2006) used data envelopment analysis to study the performance of Indian
commercial banks in the post reform period (1992-2002). The paper examined three different
determine if efficiency scores varied with changes in inputs and outputs. The paper indicated
medium sized public sector banks to operate at higher levels of technical efficiency and
pointed that more efficient banks had on an average lower non-performing assets.
Galagedera and Edirisuriya (2005) analysed the technical efficiency of 17 PSBs and 23
private banks using data envelopment analysis and productivity growth using the Malmquist
Index from 1995 to 2002. Efficiency was examined using the intermediation approach with
two inputs (total deposits and total operating expenses) and for two outputs (loans and other
earning assets). Under the CRS – DEA model, the average efficiency of all banks under the
CRS-DEA model showed a mixed trend, an increase from 0.84 in 1995 to 0.95 in 1997 and
followed by a decline until 1999 (to 0.927). A slight improvement in average efficiency was
seen till 2002 (0.94.3). Analysis of technical efficiency for each bank group separately
showed both bank groups had similar efficiency scores of 0.924 for this period whereas the
managerial efficiency of PSBs (0.98) was higher than that of private banks (0.95). The
analysis of productivity change for all banks indicated that there has been no significant
productivity growth during the sample period. In terms of bank groups, the paper observed
little difference in the performance of public sector banks and private banks which can be
attributed to the no TPF growth in private banks and a modest growth in public sector banks.
Sensarma (2006) employed a stochastic frontier model to estimate the cost efficiency of
Indian banks using the value added approach to model bank behaviour. The paper compared
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the performance of foreign and the new private sector banks with public sector banks for two
types of models, Model 1 - without bank group dummies (which provided a common frontier
for the entire banking sector relative to which the inefficiencies are estimated) and Model 2 -
with the bank group dummies (which created a frontier specific to each bank group). The
output vector consisted of value of fixed deposits, saving deposits, current deposits,
investments, loans and advances and the number of branches (as a proxy for quality of
services or size of bank transactions) while the dependent variable was the total operating
cost. The coefficients for fixed deposits as well as branches was positive as was the cost
elasticity of output. The paper, further, carried out the generalized likelihood ratio test to test
for bank level inefficiency effects and observed that there were significant inefficiencies for
both models. The analysis of cost efficiency concluded that new private sector banks
performed better as compared to the public sector banks and foreign banks. The paper
estimated the total factor productivity for all bank groups and the composite TFP measure
showed a sustained rise in the overall performance in the banking industry for both Model 1
and Model 2 suggesting thereby that the ownership effect is Not very strong. The TFP of
public sector banks increased the highest followed by new private sector banks and foreign
banks.
Ray (2007) evaluated the size and scale efficiency of Indian banks for [Link] paper
employed a modified version of the intermediation approach, with borrowed funds, labour
and equity as inputs and credit, investments and other income as the outputs. The paper used
the Most Productive Scale Size (MPSS) as a benchmark for largeness of a bank which can be
applied to the input bundle of any bank with diminishing returns to scale. If a bank’s input
mix needed to be scaled down in order to achieve MPSS, then it was termed “too large”. In
suchcircumstances, it would be considered optimal to break up the firm into smaller input
bundles. However if the combined output of the smaller input bundles is lower than the
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combined input bundle, then the firm cannot be broken up. Such a firm would notbe scale
efficient but is size efficient. The results of the paper indicated that the State Bank of India
could be broken down into more than 25 smaller banks to achieve size efficiency; Canara
Bank was also found to be too large and consequently could be broken into at least 10 banks;
Punjab National Bank was not size inefficient for the first two years of study but was later
found to be too large and hence estimated to be broken into 5-11 banks over the years. The
paper, likewise, has highlighted the large size of various banks in India and found 25 percent
of the Indian banks to be too large and hence suggested that banks be broken into smaller
Sensarma (2008) studied the effects of deregulation on the banking sector using profit-based
measures of performance for a panel comprising of 83 Indian banks for the period 1986 to
2005 using stochastic frontier analysis. The paper differentiated between the private, public,
new private and foreign banks in order to get a clearer picture of the impact of the
deregulations and increased competition on each bank group. The paper observed that profit
efficiency had declined over time and de-regulation had no impact on this decline. However,
there are significant ownership effects in deregulation and that post deregulation profit
efficiency of public banks declined, while that of private banks increased. Further, the impact
of bank size on efficiency revealed that profit efficiency of banks increased with size. The
paper also measured profit productivity and observed a fall in the average profit productivity
which is associated with a downward shift in the profit frontier. The decline in profit
productivity was the highest for public sector banks (100 in 1986 to 24 in 2005) followed by
foreign (100 to 29.1) and new private banks (100 to 89). The paper attributed the fall in profit
industry.
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Mahesh and Bhide (2008) examined the impact of financial sector reforms on the efficiency
of commercial banks and used stochastic frontier analysis to estimate bank specific cost,
profit and advance efficiencies for the period 1985-2004. The results indicated that
competition had significantly impacted all three measures of efficiency measures. While loan
efficiency had not improved much, cost and profit efficiencies displayed variations for
Zhao (2008) examined the impact of banking reforms on the performance of Indian
commercial banks using a balanced panel from 1992 to 2004. The paper estimated the
Malmquist index of total factor productivity change to find the impact of the reforms on the
risk taking capacities of banks in the framework of the intermediation approach. Earning
assets, performing loans (a proxy for quality of risk management) and fee-based income were
considered as output and total operating cost as input. Given a small sample size, as a
robustness check, the paper further considered two additional input specifications viz. the
monetary stock of fixed assets and the number of employees while the other was interest
payment, other operating costs and personnel costs. The paper investigated the risk taking
behaviour of the market participants by considering another model that used total loans
instead of performing loans keeping all other outputs same. The DEA model was estimated
for the overall period as well as for the following two sub-periods, viz. 1992-97 and 1998-
2004 and it was observed that the average technical (CRS) efficiency of foreign banks
declined from 0.82 to 0.80 while that of private banks (0.71 to 0.78) and public sector banks
(0.74 to 0.80) increased between the periods. Further, the pure technical (VRS) efficiency of
foreign banks remained approx. the same (0.86-0.87), of private banks rose from 0.76 to 0.83
and of public banks rose from 0.85 to 0.90. Finally, scale efficiency of foreign banks declined
from 0.96 to 0.91, of the new private banks rose from 0.95to 0.94 and of the public banks
rose from 0.90 to 0.93. An analysis of returns to scale showed that in 10 of the 12 years
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under consideration, more than 95 percent public sector banks and more than 50 percent
private banks exhibited decreasing returns to scale which could be attributed to overstaffing
and over-branching whereas in most years, more than 50 percent foreign banks operated at
increasing returns to scale. The results of the Malmquist index indicated that the banking
sector experienced an average annual total factor productivity growth of 5.1 percent over the
entire sample periodwas due to technological progress (4.3 percent on average) as change in
Kumar and Gulati (2010) analysed trends in cost efficiency for public sector banks in India
for the period 1992-93 to 2007-08 and also examined whether convergence was obtained in
cost, technical and allocative efficiency of banks. The results pointed to the positive impact of
deregulation on cost efficiency of banks. Besides, the technical efficiency of the industry
showed an upward trend whereas the allocative efficiency indicated a declining trend. The
paper also pinpointed that the cost inefficiency of banks in India was more on account of
technical inefficiency rather than allocative inefficiency. The paper observed strong alpha and
Bhattacharya and Pal (2011) analysed the effects of financial sector reforms on the technical
efficiency of Indian commercial banks from 1989-2009. The results highlighted that banks
were operating at an average efficiency of 64 percent during the sample period and an
efficiency decline was observed in both public and private sector banks for large part of the
post reform period. Further, public sector banks displayed higher efficiency levels as
compared to private sector and foreign banks. The paper also found a negative impact of
capital adequacy ratios and no significant impact of the number of bank branches on
efficiency.
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Ray (2014) studied the overall cost efficiency of the network of a single large public sector
bank within Calcutta, India using data of 193 branches in 2012. The objective was to find the
optimal number of branches in an area that could provide maximum service at minimum cost.
Credit, deposits and other non-interest income were treated as outputs while labour and
capital were used as inputs. The paper found a wide variation in the credit-deposit ratio
between branches i.e. some branches had deposits of Rs. 2000 per Rs. 100 credit while some
branches had deposits of Rs. 100 per Rs. 700 credit. The paper divided branches into 4
groups to ensure homogeneity based on credit-deposit ratios as group 1 where the ratio was
below 13.75 percent; group 2 (between 13.75 and 18.5 percent); group 3 (between 18.5 and
25 percent) and group 4 had a ratio greater than above 25 percent. There was no major
variation in the average cost efficiency for groups 1 to 3 (around 0.70) while the cost
efficiency of group 4 was found to be low (0.554). Further the paper also measured the
difference between the actual cost and the potential minimum cost and found that the costs of
group 1 banks can be reduced by 13 percent while that of group 4 banks can be more than
50percent, if cost efficiency was to be achieved. Further, if all bank branches were to be cost
efficient than the overall cost efficiency would reduce by 35 percent. Another important
finding of the paper was that the optimal number of branches across groups 1, 2 and 4 be
smaller than the actual number of existing branches indicating significant over branching.
The number of branches in group 3 is near to the optimal number of branches. The paper also
decomposed the overall efficiency into cost efficiency and branching efficiency and pointed
out that saving could come from restructuring of the network primarily through consolidation
of branches.
Tabak and Tecles (2014) compared the economic efficiency of Indian banks for the period
1998-2012 using both the frontier methods – Data Envelopment Analysis (DEA) and
Stochastic Frontier Analysis (SFA). The analysis of efficiency revealed lower average
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efficiency scores and higher volatility in the DEA model as compared to the SFA model and
notes that this could be due to the fact that DEA model does not separate inefficiency from
the random error. Further, no increasing trend of economic efficiency of banks in the period
of study was seen in both models and that the positive impact of financial reforms on the
banking system had dissipated by 2000. Also, there was a statistically significant correlation
between the efficiency scores from the DEA and SFA models.
Bhatia and Mahendru (2015) compared the efficiency of PSBs for two periods 1990-91 to
2000-01 (reform period) and 2001-02 to 2011-12 (post-reform period) using a two stage DEA
model. The paper used the intermediation approach taking four inputs namely deposits,
borrowings, interest expenses, and operating expenses and three outputs namely investments,
advances, and total income. The paper observed an increase in the mean technical efficiency
of banks from 0.977 in the reform period to 0.986 in the post-reform era for the CRS-DEA
model, from 0.988to 0.994 for the VRS-DEA model and in scale efficiency from 0.989 to
0.992. The paper attributes the lower efficiency in the reform period to the lack of
inefficiencies. The analysis, further, observed that PSBs had high average efficiency
accompanied by small average variation in efficiency. The paper estimated a Tobit model to
identify the determinants of efficiency in stage two of the DEA model (CRS as well as VRS)
using the CAMEL framework and found that the debt to equity ratio, non-performing assets
to net advances, the ratio of total investments to total advances and operating expenses to
total expenses, ratio of liquid assets to total assets had a negative and statistically significant
impact on the technical efficiency Further, although capital adequacy ratio, ratio of
government securities to total investments and return on assets had a positive impact on
efficiency it was not statistically significant. The size of a bank, captured by the log of its
total assets, had a negative and significant impact on bank efficiency. The paper concluded
22
that PSBs adapted to reforms which led to a substantial improvement in the CAMEL
indicators.
VI. Methodology
The analysis of bank performance, traditionally, employed the method of financial ratio
analysis. Sherman and Gold (1985) and Yeh (1986), however, pointed out that the ratio
approach however, may not be the best method to assess performance as financial ratios tend
to aggregate several aspects of performance and do not necessarily reflect long term
arbitrary benchmark ratio. Sherman and Gold (1985) were the first to apply frontier methods
applied frontier methods and the extensively used methods are the non-parametric Data
Envelopment Analysis (DEA) and the parametric Stochastic Frontier Analysis (Sathye,
2003).The parametric approach requires the specification of a functional form whereas the
Non parametric DEA uses mathematical programming. Seiford and Thrall (1990) write ‘that
the kind of mathematical programming procedure used by DEA for efficient frontier
estimation is comparatively robust’. The mathematical formulations of the DEA models can
be converted to simpler formulations which are easier to estimate using the linear
programming (LP) procedure to estimate relative efficiency in decision making units (DMUs)
and can be used to calculate the best practice production frontier for firms (Ali and Seiford,
1993). A main property of DEA is that it does not require any a priori assumptions about the
functional form and the distribution of the error term (Coelli [Link], 2005).
Efficiency of a DMU, in this case a bank, can be defined as the ability with which it can
convert inputs to outputs and is calculated as the ratio of outputs to inputs. Efficiency can
also be defined as the ratio of minimum inputs that would have to be required to the actual
23
inputs employed to produce a given level of output. Efficiency measures always lie between
0 and 1.
The DEA method allows for the generalization of the single output/input technical efficiency
models can be estimated either under constant returns to scale or variable returns to scale.
The Constant Returns to Scale (CRS) efficiency is obtained by solving the Charnes, Cooper,
and Rhodes (CCR) model. The CRS model estimates gross efficiency of a DMU which is a
composite of technical and scale efficiency. The efficiency of transforming inputs into output
denotes technical efficiency while scale efficiency estimates that most productive scale size
where the scale at which efficiency is 100 percent. The Banker, Charnes and Cooper (BCC)
model measures the Variable Returns to Scale (VRS) efficiency. This model takes into
consideration the variation in efficiency with respect to the scale of operation and therefore
measures pure technical efficiency. The use of the VRS DEA model allows technical
efficiency to be decomposed into pure technical efficiency and scale efficiency. The scale
efficiency of a DMU can be computed as the ratio of its CRS to VRS efficiency. The CRS
efficiency of a firm is always less than or equal to its VRS efficiency. Thus, other things
being equal, the VRS model gives the highest efficiency score while the CRS model gives the
lowest score. The focus in DEA models on variable returns is mainly to ascertain whether a
DMU exhibits decreasing, increasing or constant returns to scale rather than to quantify the
production for a given level of resources whereas the input-oriented envelopment model aims
24
to produce the observed output with minimum inputs. Thus, the dual of the output
maximizing DEA model is the input oriented envelopment model and vice-versa
(Ramanathan, 2003). In other words, an input oriented DEA model is one where the output
of the firm is treated as a given or as an assigned task and the efficiency of the firm is
Consider an industry producing ‘m’ outputs from ‘n’ inputs. An input-output bundle (x, y) is
considered feasible when the output bundle ‘y’ can be produced from the input bundle ‘x’.
The technology faced by the firms in the industry can be described by the production
possibility set.
In the single output case, the production function will take the following form:
In the multiple output case, frontier of the production possibility set is the production
correspondence F (x, y) = 1.
Suppose that (xj, yj) is a feasible input-output bundle observed for firm j (j = 1, 2,…, N). The
production possibility set satisfying the assumptions of convexity and free disposability for
such bundles is
N
S = {( x, y ) : x ≥ ∑ λ j x j
j =1
N
y ≤ ∑λj y j
j =1 (3)
N
∑λ
j =1
j =1
λ j ≥ 0( j = 1,2...N )
25
The set S is also known as the free disposal convex hull of the observed input-output bundles.
Different measures of efficiency of a firm can be obtained from using set S as the reference
technology such as output oriented technical efficiency, input oriented technical efficiency,
An input oriented CRS –DEA model of efficiency for a firm (here a bank) can be expressed
(4)
≥
≤
≥0
where, xj is the vector of inputs and yjis the output of firm (here a bank) j. Solving the above
equation helps obtain the minimum inputs and a comparison of minimum to actual inputs
The measure of technical inefficiency obtained from the input oriented DEA models
efficiency obtained from the input oriented and output oriented measures would be similar
under the CRS model but are unequal for the VRS model as the CRS DEA model is only
appropriate when all firms are operating at optimal scale. However, due to imperfect
competition or constraints on finance, firms may not operate at the optimal scale and hence
Further, the choice of orientation (input or output) is dependent on which quantities (inputs or
outputs) the firm/DMU has most control over and are the unit’s primary decision variables
(Coelli, [Link], 2005). Coelli and Perelman (1999) point out that the choice of orientation has
only a minor influence on the scores obtained. Coelli [Link] (2005, p.181) also note that ‘the
output and input oriented DEA models will estimate exactly the same frontier and therefore
26
by definition, identify the same set of firms as being efficient. It is only the inefficiency
measures associated with the inefficient firms that may differ between the two methods’.
The asset quality of banks, in general, and of PSBs in particular has seen a decline in recent
years. This decline can be attributed partly to what is now known as the Twin Balance Sheet
Challenge, where the difficult financial position of some large corporate houses had an
impact on the balance sheets of PSBs (Economic Survey, 2016). Another related reason is the
aggressive lending strategy adopted by banks in the period 2008-12. This period saw a
substantial increase in bank credit to the commercial sector. Figure 2 highlights this increase
and the subsequent decline. The percentage of bank credit to the commercial as a percentage
of total non-food credit increased from 67.06 percent in 2009-10 to 69.70 percent in 2013-14
and has shown a decline since then and stands at 61.78 percent as of end March 2018. Other
reasons for rising NPAs could be the poor monitoring of loan accounts and/or the exposure of
The aggressive lending strategy adopted by banks coupled with the global financial crises
(GFC) and the consequent twin balance sheet problem provided the rationale for the analysis
to be divided into three sub-periods: 2008-10 when bank credit was high and NPAs were low;
2011-13 – the start of the second episode of the NPA crises after 2010; and the period 2014-
27
Figure 2: Bank Credit to Commercial Sector as a percent of Total
Non food Credit
72
69.70
70
68 67.06
66
percent
64
61.78
62
60
58
56
2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 2015-16 2016-17 2017-18
The NPA crises facing the banking sector in India can be inferred by looking at the
magnitude and its increase over the period [Link] total size of the banking sector
GNPAs as of end March 2017 was Rs. 7.91 million (an increase of 14.10 times) from Rs.0.56
million as of end March 2008. A decomposition of the increase in GNPAs of SCBs indicates
that GNPAs increased by 1.50 times during 2008-10, 3.30 times during 2011-15 and 2.40
times during 2015-17. Figure 3 plots the GNPAs of Scheduled Commercial Banks (SCBs) for
the period since 2008 (after the GFC) and it can be observed that the increase has been higher
after 2010 while a significant increase is seen after 2015. This inflection observed in 2015
may be attributed to the Asset Quality Review that banks were asked to undertake by the
Reserve Bank of India. Further, as of end March 2017, GNPAs of the PSBs constituted nearly
28
Table 1: Gross Non-Performing Assets: Bank Groups (Rs. Million)
Bank Group 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
Nationalised
249743 265431 363948 442711 696245 1022272 1484572 2049595 4179878 5069213
Banks
State Bank
154780 184139 235325 303928 482144 627785 798165 735085 1219686 1778106
Group
Public
Sector
Banks 404523 449570 599273 746639 1178389 1650057 2282737 2784679 5399564 6847320
Private
129974 169266 176400 182406 187678 210705 245424 341062 561857 932092
Banks
Foreign
28594 64445 71336 50687 62966 79771 115650 107610 158052 136291
Banks
ALL SCBs 563092 683282 847008 979732 1429033 1940533 2643811 3233352 6119473 7917907
6000000
5000000
4000000
3000000 2643811.38
2000000
979731.51
1000000 563091.50
0
2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
examine the proportion of bank loans that are non-performing as a ratio of the gross
loans/advances. Table 2 and Figure 2 present a bank group wise profile of GNPAs as a
29
It can be observed that GNPAs as a percentage of gross advances of SCBs has increased by
2.78 times over the period 2008-10 to 2014-17. The increase has been much higher for PSBs
(3.22 times) as where a decline is observed for the privates sector banks from 3.05 to 2.77
percent over the same period. It is also of interest to note that during 2008-10 private banks
and foreign banks had a higher percentage of GNPAs compared to the PSBs. The GNPAs as
a percentage of gross loans of PSBs have shown an increase whereas that of private sector
and foreign banks showed a decline in 2011-13 followed by an increase during 2014-17.
Within the PSBs, the increase was higher for nationalised banks (3.80 times) as compared to
the State Bank group (2.68 times) for the period 2008-10 to 2014-17.
6
5 3.93 3.93
4 3.00 3.05 2.77 3.35
2.59 2.45 2.79 2.80
3 2.27 2.38 2.02 2.32
2
1
0
Nationalised State Bank PSBs PVT Banks Foreign ALL SCBs
Group Banks
A deeper analysis of GNPAs for the years 2014-17 (Table 3) for the bank groups reveals that
GNPAs as a percent of gross advances were much higher in 2016 and 2017 and can be
attributed to the Asset Quality Review (AQR) implemented by the Reserve Bank of India
30
Table 3: GNPAs as a percent of Gross Advances: 2014 to 2017
Year SCBs PSBs Private Banks
Mar 2014 3.93 4.47 1.83
Mar 2015 4.38 5.09 2.15
Mar 2016 7.75 9.65 2.90
Mar 2017 9.76 12.32 4.10
The AQR was basically an exercise to ensure that banks recognize and identify NPAs. The
AQR was conducted by the Reserve Bank of India with a focus to clean bank balance sheets.
The AQR was a more stringent inspection of bank books wherein most large borrower
accounts were inspected to determine if banks had classified their assets according to
prudential norms. Such an exercise became necessary as the Reserve Bank of India realised
that banks were resorting to ever greening of accounts and deliberately deferring bad loan
classification and the consequent provisioning by asking for forbearance. The AQR severely
impacted the performance of banks as several large banks reported losses and it has been
reported that about 200 accounts were identified which banks were asked to consider as non-
performing. Further, banks were given two quarters October-December 2015 and January-
March 2016 to finish asset classification. As a consequence, banks reported losses in both
quarters and some banks for the full financial year. Saha (2016) writes that almost all public
sector banks were affected and that large banks such as Bank of Baroda (Rs.3230crore),
Punjab National Bank (Rs.5367 crore), IDBI Bank (Rs.1376 crore) reported huge losses.
Further, Saha (2016) also pointed out that among the new private banks ICICI Bank and Axis
Bank were severely affected while the impact on HDFC Bank was small as it had no large
exposure to infrastructure projects. Besides, a report in The Times of India, July 31, 2018
pointed that of the 200 companies identified for defaulting on loan payments, most were from
31
A glimpse into the sectoral composition (priority and non-priority sector) of GNPAs for PSBs
and private banks shows that PSBs had a substantially higher level of priority sector GNPAs
as compared to the private banks in 2013. Since 2013 there has, however, been a steady
decline in priority sector GNPAs for both public and private sector banks accompanied by an
A further analysis of priority sector GNPAs since March 2013 (Table 5) showed that within
the priority sector GNPAs of the Medium and Small Enterprises (MSME) sector has been
high and rest of the priority sector. Besides, the GNPAs of the agricultural sector increased
by 1.76 times while that of the MSME sector increased by 2.21 times.
32
Non-Performing Assets: Write Offs and Recovery
Figure 5 presents the write offs of loans by banks at the level of bank groups and it can be
observed the write offs as a percent of GNPAs have been increasing and have been higher for
private banks compared to public sector banks and within the public sector banks write offs
have been higher for the State Bank group than for nationalised banks.
25 21.89
20.47
20 16.58 16.68
15 11.86 14.12 12.92
10 8.42 8.50
6.08
4.74
5 0.94 2.29 3.04 6.88
1.77 0.75
0
Nationalised State Bank PSBs Private Banks Foreign Banks ALL SCBs
Banks Group
The recovery of NPAs has usually been undertaken by the following three channels, namely,
Lok Adalats, Debt Recovery Tribunals and the SARFAESI Act (Table 6). Table 6 highlights
the decline in recovery of NPAs from 47.5 percent in 2012-13 to 30.1 percent in 2015-16 and
a marginal increase to 35 percent in 2016-17. Although, the extent of recovery is quite low,
the SARFAESI Act channel has shown higher recovery as compared to the DRT and Lok
Adalats.
33
Table 6: Recovery of NPAs
The analysis of GNPA at the individual bank level has focused 27 banks and includes all the
public sector banks (PSBs) and the six major new private sector banks viz. Axis Bank, HDFC
Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank and Yes Bank. Figures 6 and 7
graph the GNPAs as a percent of gross advances for individual banks for 2011-13 and 2014-
17 respectively and it is obvious that GNPAs as a ratio of gross advances were much higher
in 2014-17 than in 2011-13. Appendix I contains the year wise and bank wise details of
34
Figure 6: GNPAs as a percent of Gross Advances: 2011-13
16.0
14.0
12.0
Percent
10.0
8.0
6.0
4.0 2.39
2.0
UCO Bank
ICICI Bank
IndusInd Bank
Kotak Mahindra Bank
YES Bank
Average
Syndicate Bank
HDFC Bank
Figure 7: GNPAs as a percent of Gross Advances: 2014-17
16.0
14.0
12.0
10.0
7.23
Percent
8.0
6.0
4.0
2.0
0.0
Oriental Bank of…
Bank of India
Average
State Bank Group
Andhra Bank
Dena Bank
IDBI Bank
Allahabad Bank
Corporation Bank
Indian Bank
Indian Overseas Bank
Syndicate Bank
UCO Bank
Vijaya Bank
Axis Bank
HDFC Bank
ICICI Bank
IndusInd Bank
YES Bank
Bank of Baroda
Bank of Maharashtra
A quartile analysis of the ratio of GNPA to gross advances at the individual bank level was
undertaken which helped identify the best and worst performing banks during 2011-13 and
The results of Table 7 show that the range (difference between minimum and maximum
GNPAs) for GNPAs as a percent of Gross Advances of banks during 2011-13 was 3.87
which increased by 3.52 times to 13.62 during 2014-17. Banks in the first quartile were the
best performers as they had the smallest ratio while banks in the fourth quartile were the
worst performers as they had the highest percent of GNPA to gross advances. It can be seen
35
that most of the new private sector banks considered in the study excluding ICICI Bank are
among the best performing banks on the asset quality indicator while ICICI Bank featured
among the worst performers in 2011-13. The country’s largest bank the State Bank group was
also among the worst performers during 2011-13. Interestingly, most of the banks with the
highest percentage of GNPA to gross loans are PSBs and several are common to both periods
under study viz. Punjab National Bank, Indian Overseas Bank, United Bank of India and
UCO Bank.
A quartile rank difference was computed to understand if there has been any movement in
movement from one quartile to another during the two periods under consideration, namely,
2011-13 and 2014-17. Table 8 displays the quartile ranks of the various PSBs and the six
major new private sector banks in 2011-13 and 2014-17 as also the change in ranks over the
period. A negative rank difference would imply that the bank has moved to a lower quartile
rank while a positive rank difference would imply that the bank has moved up to a higher
quartile. A zero rank would indicate no change in the quartile position and a bank has
Table 7: GNPA as a percent of Gross Advances: Banks with the Highest and Lowest
Ratios
2011-13 2014-17
Minimum 0.22 (Yes Bank) 0.75 (Yes Bank)
Maximum 4.09 (UCO Bank ) 14.37 (Indian Overseas Bank)
Yes Bank , IndusInd Bank, Yes Bank, IndusInd Bank,
HDFC Bank, Axis Bank, HDFC Bank, Axis Bank,
Best Performers Corporation Bank, Kotak Kotak Mahindra Bank,
(First Quartile) Mahindra Bank, Bank of Vijaya Bank, Syndicate Bank
Baroda
Punjab National Bank, Indian
Punjab National Bank, Indian Overseas Bank, United Bank
Worst Performers Overseas Bank, United Bank of India, UCO, Central Bank
(Fourth Quartile) of India, ICICI Bank, State of India, IDBI Bank, Bank of
Bank Group, UCO Maharashtra
36
It can be observed from Tables 7 and 8 that GNPAs as a percentage of gross loans were
higher in 2014-17 compared to 2011-13 for all banks. The quartile rank difference gives us a
glimpse into individual bank performance on this important parameter on financial health of
[Link] banks – State Bank group (2 quartiles), Syndicate Bank, UCO Bank, Union Bank
of India, Vijaya Bank (2 quartiles) and ICICI Bank (2 quartiles) witnessed an improvement in
terms of quartile ranks. Likewise, six banks – Andhra Bank, Bank of Baroda, Bank of
Maharashtra (2 quartiles), Corporation Bank (2 quartiles), Dena Bank, and IDBI Bank saw
banks (Allahabad Bank, Bank of India, Canara Bank, Central Bank of India, Indian Bank,
Indian Overseas Bank, Oriental Bank of Commerce, Punjab & Sind Bank, Punjab National
Bank, United Bank of India and Axis Bank have continued to remain in the same quartile.
Further as can be observed from Tables 7 and 8, the average level of GNPAs as well as
compared to 2011-13.
The quartile rank movements or the inter quartile shifts of banks from their positions in 2011-
13 to their new quartile positions in 2014-16 indicates that five banks (State Bank group,
Syndicate Bank, Union Bank of India, Vijaya Bank, ICICI Bank)have shown an
improvement; six banks (Andhra Bank, Bank of Baroda, Bank of Maharashtra, Corporation
Bank, Dena Bank, IDBI Bank) have shown a worsening and the remaining sixteen banks
have continued to be static and in the same quartile indicating no shift in quartile ranks (Table
8).
37
Table 8: Quartile Positions of Banks: 2011-13 and 2014-17
GNPA/ Quartile GNPA/ Quartile
Gross Rank Gross Rank Rank Times
Bank Name Advances 2011-13 Advances 2014-17 Difference Increase
State Bank Group 3.93 4 6.40 2 2 1.63
Allahabad Bank 2.53 3 8.81 3 0 3.49
Andhra Bank 2.44 2 8.14 3 -1 3.33
Bank of Baroda 1.79 1 7.12 2 -1 3.98
Bank of India 2.69 3 9.27 3 0 3.44
Bank of Maharashtra 2.11 2 9.34 4 -2 4.43
Canara Bank 1.93 2 6.55 2 0 3.39
Central Bank of
India 3.90 4 11.24 4 0 2.88
Corporation Bank 1.30 1 7.72 3 -2 5.93
Dena Bank 1.92 2 9.18 3 -1 4.77
IDBI 2.53 3 11.52 4 -1 4.56
Indian Bank 2.14 2 5.70 2 0 2.67
Indian Overseas
Bank 3.22 4 14.37 4 0 4.46
Oriental Bank of
Commerce 2.81 3 8.42 3 0 2.99
Punjab & Sind Bank 1.88 2 6.67 2 0 3.55
Punjab National
Bank 3.05 4 9.72 4 0 3.19
Syndicate Bank 2.34 2 5.38 1 1 2.30
UCO Bank 4.09 4 11.71 4 0 2.86
Union Bank of India 2.83 3 7.52 2 1 2.66
United Bank of India 3.43 4 12.78 4 0 3.73
Vijaya Bank 2.58 3 4.69 1 2 1.82
Axis Bank 1.13 1 2.58 1 0 2.28
HDFC Bank 1.02 1 0.98 1 0 0.97
ICICI Bank 3.89 4 5.53 2 2 1.42
IndusInd Bank 1.01 1 0.94 1 0 0.93
Kotak Mahindra
Bank 1.73 1 2.22 1 0 1.28
YES Bank 0.22 1 0.75 1 0 3.45
38
IX. Data Envelopment Analysis: Results
The DEA model estimated in this section has employed the value based approach and has
used variables from a bank’s balance sheet of a bank (assets & liabilities). According to this
approach, banks create value by acquiring deposits from customers and giving loans. The
model measures the efficiency with which banks are able to manage their performing assets
(in other words, assets which earn interest) which in turn may provide insights into their
ability in managing their non-performing assets. The argument being that if a bank exhibits
high efficiency in managing its performing or interest earning assets then implicitly it would
mean lower non-performing assets for the bank. This reasoning is that NPAs are created ex-
post variable reflect the failure to judge to credit risk. Hence a single output and three inputs,
input oriented CRS-DEA model was estimated to measure bank level efficiency for two time
periods 2011-13 and 2014-17 to measure the efficiency of banks in managing their portfolio
of performing assets. The output variable, thus, was the performing loans of a bank while the
input variables were: expenditure on salary, operating expenses of a bank and expenditure
incurred on fixed [Link] efficiency of performing loans was analyzed and compared for
all the PSBs and the six major new private sector banks for two time periods 2011-13 and
2014-17. It can be seen that average/ mean efficiency of banks in managing their portfolio of
performing assets has remained constant at 0.96 in both time periods. Further, the number of
banks with the maximum efficiency score of 1 is only lower by one bank in the period
[Link] is worth noting that Corporation Bank, Punjab & Sind Bank and Vijaya Bank were
among the most efficient banks in both the time periods. IDBI Bank had an efficiency score
of 1 in 2011-13 but not in 2014-17. (Table 9 and Appendix I). The mean efficiency scores
obtained compare well with the efficiency scores observed in literature and to mention a few
-Das, Nag and Ray (2005), Das and Ghosh (2006), Bhatia and Mahendru (2015), Zhao (2008)
39
Table 9: Summary of Efficiency Estimates: DEA Model
2011-13 2014-17
Mean Efficiency 0.9627 0.9605
Minimum Efficiency 0.8747 0.8854
Maximum Efficiency 1 1
No. of Banks with E=1 5 4
Banks with efficiency Corporation Bank Corporation Bank
score 1 Punjab & Sind Bank Punjab & Sind Bank
Vijaya Bank Vijaya Bank,
IDBI Bank YES Bank
YES Bank
No. of Banks with 15 13
efficiency lower than
mean
Source: Author Calculations
Likewise, the number of banks with an efficiency score lower than the mean efficiency score
were marginally fewer in 2014-17 (13 banks) compared to 2011-13 (15 banks). The twelve
banks which had an efficiency score lower than the mean efficiency in both time periods
(2011-13 and 2014-17) are State Bank group, Allahabad Bank, Bank of Baroda, Bank of
India, Bank of Maharashtra, Canara Bank, Central Bank of India, Indian Bank, Indian
Overseas Bank, Punjab National Bank, Syndicate Bank and Union Bank of India.
A deeper analysis into the distribution of efficiency scores obtained by banks during 2011-13
and 2014-17 shows that the State Bank group was sole bank to have an efficiency score
below 0.9 in both periods while there is no major difference in the number of banks with an
efficiency score between 0.9 and 1 in the two periods (Table 10 and Appendix I). These
40
results indicates that the level of efficiency of bank performance on performing loans has
A decomposition of the efficiency scores of the efficient DMUs has been undertaken using
the super efficiency approach of Anderson and Peterson (1993). Table 11 presents the scores
of efficiency and super efficiency for only the efficient DMUs (or banks that have an
efficiency score of 1). An analysis of super efficiency scores showed that all banks had feasible
solutions and revealed that the efficiency score of 1 actually ranged between the maximum of 1.0375
and minimum of 1 during 2011-13 and between 1.0549 and 1 during [Link], the banks
which were the most efficient (an efficiency score of 1) on their performing loans were the same in
2011-13 and 2014-17 with the exception of IDBI Bank. IDBI Bank had an efficiency score of 1 in
2011-13 2014-17
Super Super
Efficiency Efficiency Efficiency Efficiency
Bank Score Score Score Score
Corporation Bank 1 1.0026 1 1.0182
IDBI Bank 1 1.0063 -- --
Punjab & Sind Bank 1 1.0375 1 1.0148
Vijaya Bank 1 1.0057 1 1.0083
YES Bank 1 1.0201 1 1.0549
Slacks in the DEA models represent the additional increase in outputs and/or a decrease in
inputs needed for a unit to become [Link], therefore, exist only for those DMUs
which are identified as inefficient and represent only theleftover portions of inefficiencies;
41
implying that after proportional reductions in inputs or increases in outputs, a DMU cannot
reach the efficiency frontier. Slacks are needed to push the DMU to the frontier (target).
Input slacks refer to the overutilization of inputs to produce a given level of output. A DMU
(in our case a bank) can reduce its expenditure on a given input by the amount of the slack
without reducing its performance with respect to performing loans. Slacks, thus, are
indicative of the potential areas of improvement and suggest an input-output mix which can
Table 12: Mean Input Slacks Values and the Number of Banks
Using Slacks
Slacks 2011-13 2014-17
Salary Expenditure 0.01 0
Operating Expenditure 0.08 0.11
Expenditure – Fixed Assets 0.21 0.22
Number of Banks that used
zero slack 7 banks 9 banks
Number of Banks that used at
least one slack 20 bank 18 banks
Table 12 indicates that the mean value of the input slack was the highest on expenditure
incurred on fixed assets and the least on salary expenditure in both time periods. Further, 7
banks did not use their input slacks during 2011-13 while 20 banks used at least one input
slack. Of the 7 banks, 5 banks had an efficiency score of 1 and hence had no slack and the
other two banks(Syndicate Bank and UCO Bank) did not utilise their input slacks (or reduce
expenditure incurred on inputs) to improve efficiency. In the period 2014-17, of the 9 banks
that did not use the input slack, 4 banks had an efficiency score of 1 and the remaining 5
banks (Andhra Bank, Central Bank of India, Punjab National Bank, Syndicate Bank and
United Bank of India) did not utilise their input slacks to move towards efficiency.
42
X. Determinants of Efficiency
The factors that impact bank efficiency can be studied by looking at the correlations between
the efficiency scores and each of these factors. Correlation analysis, however, would be a
efficiency levels of banks and the factors that can determine efficiency. Another way to
model the factors that can impact efficiency is by examining a multivariate Tobit model. This
study has adopted both methods to understand the factors which influence efficiency.
Consequently, the correlation analysis has been undertaken between efficiency scores
obtained by a bank from the DEA model and the level of GNPAs, the exposure of a bank to
sensitive lending (lending exposure of a bank to capital markets, real estate and
commodities), financial soundness captured by the CRAR and the asset size. The results of
the correlation analysis are in Table 13 whereas Table 14 contains the results of the Tobit
model.
There is some sync between the results obtained from the correlation analysis and the Tobit
model. The results of the correlation analysis indicate an inverse and significant relationship
between the efficiency scores and the level of GNPAs. The coefficient of the GNPA variable
is also negative and significant in both time periods in the Tobit analysis. This clearly
indicates that higher the GNPAs lower the efficiency of a bank. A similar inverse and
statistically significant correlation is observed, for both time periods, between the efficiency
scores and the extent of sensitive lending undertaken by a bank. In the Tobit analysis the
relationship is inverse and significant in 2014-17. This implies that higher the exposure of a
bank to sensitive lending lower the efficiency. Asset size of a bank also matters is an
important determinant of efficiency. Larger the asset size lower the efficiency. The
relationship between efficiency scores and CRAR, a measure of financial soundness, is not
43
statistically significant in the correlation and Tobit analysis implying that efficiency of a bank
in managing its performing loans is independent of the capital adequacy ratio. Ownership
was a dummy variable which took the value of 1 for public sector banks and 0 for the six new
co-efficient of the ownership variable was not statistically significant in 2011-13 and is
marginally significant in 2014-17. Das [Link] (2000) observed that ownership had a positive
and significant impact on profit and revenue efficiency. The management of a bank (defined
efficiency.
44
Table 14: Results of the Tobit Model
Variable 2011-13 2014-17
CONSTANT 1.48*** 1.54***
OWNERSHIP -0.008 -0.02*
CRAR 0.00006 -0.001
LSIZE -0.0220** -0.03***
MANAGEMENT -5.76*** -6.89***
LSENSITIVE 0.002 -0.02**
LGNPA -0.013* -0.02***
*** - 1% level of significance ** - 5% level of significance * - 10% level
of significance
This section examines the relationship between asset quality, which is (measured by the
GNPAs as a ratio of gross advances) and solvency of banks (measured by the CRAR).
GNPAs as a ratio of gross advances reflect ex-post the inability to judge credit risk and
examining its relationship with the capital adequacy ratio will indicate whether this mis-
judgement has had an impact on solvency. The objective being to study whether the increase
in GNPAs witnessed has had any impact of the solvency of a bank. The analysis of this
section follows the framework adopted by Rajaraman [Link] (2002) which indicates that there
is no prior expectation that solvency would be a correlate of bank performance with respect
to NPAs. The reason for this could be that banks are mandated to maintain the CRAR and
that the level of GNPAs should not be high as to affect solvency of a bank.
A correlation analysis was conducted between GNPAs as a ratio of gross advances of a bank
and CRAR, this would provide insights on whether asset quality has an impact on bank
solvency. The issue of whether the efficiency of a bank on managing its performing assets is
correlated with the CRAR of a bank was also examined using the efficiency score obtained
by a bank from the DEA model estimated above. The results of the correlation analysis are in
45
Table 15 and indicate that there is a negative and statistically significant relationship between
asset quality and solvency indicating that banks which have high GNPAs as a ratio of gross
However, the correlation between CRAR and the efficiency achieved by a bank in managing
its performing loans is not statistically significant implying that efficiency scores have no
The relationship between asset quality and solvency has also been studied using a fixed
effects panel model for all the 27 banks (21 public sector banks and 6 new private sector
banks).The fixed effects model assumes that something within the bank may impact the
outcome (here GNPAs as a percent of gross advances) variable and which needs to be
controlled. A fixed effects panel model was estimated as the focus was on capturing the
variations over time of the impact of bank specific changes in GNPA levels, after controlling
for an underlying uniform impact of NPAs, on bank specific solvency. Table 16 contains the
results of the fixed effects panel estimation. A baseline model for the entire period 2011-17.
Time effects were also considered by introducing a dummy variable (D2) in the baseline
model. The dummy variable took a value of 0 in 2011-3 and a value of 1 during 2014-17.
46
Table 16: Results of Panel Data Estimates
Dependent Variable: GNPAs as a ratio of Gross Advances
All Banks – 2011-17
Constant CRAR D2 Rho F No. of
Observations
25.61*** -1.58*** -- 0.24 34.34*** 189
(7.31) (-5.86) (1, 161)
6.87* -0.33 4.40*** 0.23 43.02*** 189
(1.62) (-1.06) (6.54) (2,160)
All Banks – 2011-13
5.17*** -0.20** -- 0.58 4.04** 81
(3.73) (-2.01) (1,53)
All Banks – 2014-17
-0.35 0.61 -- 0.52 0.89 108
(-0.44) (0.94) (1,80)
*** indicates significance at 1% of significance
** indicates significance at 5% of significance
* indicates significance at 10% level of significance
The results indicate an inverse and statistically significant between CRAR and GNPAs as a
percent of gross advances in the baseline model implying that as GNPAs decline there will be
an improvement in the CRAR. However, when the time effects are introduced in the baseline
model, the dummy variable (D2) is statistically significant but the co-efficient of CRAR is
not significant. The results of the panel model estimated for 2011-13 point to an inverse and
CRAR while for the period 2014-17 the relationship is not statistically significant. A plot of
the average values of the two variables for all the banks in the sample supports the results of
Figure 8 plots the average value of GNPAs as a percent of gross advances and the CRAR of
the 27 banks considered in the sample and evident from the graph is the inverse relationship
between these GNPAs and CRAR. As GNPAs as a percent of gross advances was increasing
the CRAR was declining especially in the period 2011-13. After 2014, the CRAR has
stabilised around 12 percent while the GNPAs of banks have shown a marked increase.
47
Figure 8: GNPAs as a percent of Gross Advances and CRAR:
2011-17
16 14.21 13.67 13.22
14 12.20 12.21 12.30 12.64
12
Percent 10 8.73 11.74
8
6 4.64
3.82
4 2.36 2.88
1.93
2
0
2011 2012 2013 2014 2015 2016 2017
Prompt Corrective Action (PCA) refers to the action initiated by the Reserve Bank of India
when the financial condition of a bank worsens and is below certain limits (trigger points) on
three major financial indicators viz. the net NPA ratio, the CRAR, Return on Assets and
leverage ratio. Policy guidelines for such corrective actions were initiated by the Reserve
Bank of India in 2002 and later revised in 2014 and 2017. The provisions of the revised PCA
framework of 2017 were effective from April 1, 2017 based on the financial health of a bank
on the above specified indicators and was applicable to all banks operating in India. The
breach of any risk threshold would result in the activation of the PCA Framework for a bank.
Although the PCA framework is applicable to all banks operating in the country, it is worth noting
that the 11 banks under this framework are public sector banks, namely, Allahabad Bank, Bank of
India, Bank of Maharashtra, Central Bank of India, Corporation Bank, Dena Bank, IDBI Bank Ltd.,
Indian Overseas Bank, Oriental Bank of Commerce, UCO Bank and United Bank of India under the
PCA framework in 2017. This section concentrates on the performance of banks with respect to two
asset quality indicators - GNPAs as a percent of Gross Advances (this indicator has been represented
in terms of times increase/decrease between 2011 and 2017) and the NNPA ratio ( as of end March
48
2017), and CRAR(as of end March 2017) for banks under the PCA framework. Table 17 presents the
performance on each of these indicators. It can be observed that each of these banks has seen a more
than 10 times increase in GNPAs as a percent of Gross Advances between 2011 and 2017. All the
banks under this framework were at varying Risk Threshold levels, 2 banks at Risk Threshold 1, 6
banks at Risk Threshold 2 and 3 banks at Risk Threshold [Link] Net NPA ratio for 9 of the 11 banks
All banks considered in the sample, not just those under the PCA framework, had witnessed a decline
in CRAR between 2011 and 2017 but the decline in CRAR for most banks under the PCA framework
was greater than 2 percentage [Link] is worth noting that no bank (under the PCA framework or
otherwise) had a CRAR below the trigger level either in 2014 (below 9 percent and above 6 percent)
or 2017 (below 10.25 percent and above 7.75 percent). Appendix III contains the details of these
Table 17: Asset Quality Indicators, CRAR and Efficiency Scores of Banks under the
PCA Framework
GNPA as a percent
Percentage Efficiency Score
of Gross Advances NNPA
Bank Change in (DEA Model)
(Times Ratio
CRAR 2014-17
Increase/Decrease)
Allahabad Bank 11.96 9.19 -1.51 0.9523
Bank of India 11.94 7.13 -0.03 0.9505
Bank of Maharashtra 15.49 12.26 -2.17 0.9605
Central Bank of India 17.70 10.68 -0.70 0.9213
Corporation Bank 11.23 8.54 -2.79 1.0000
Dena Bank 15.51 11.03 -2.02 0.9748
IDBI Bank Ltd. 21.68 14.08 -2.94 0.9876
Indian Overseas Bank 22.23 14.79 -4.06 0.9400
Oriental Bank of Commerce 12.49 9.33 -2.59 0.9725
UCO Bank 15.65 9.29 -2.78 0.9806
United Bank of India 14.02 10.28 -1.91 0.9609
Average Efficiency Score 0.9620
Source: Author Calculations
Given that the NPA profile of these banks is high, it would be of interest to examine if they
also display lower than average efficiency in managing their performing loans? So the
efficiency scores obtained from the DEA model were juxtaposed with the asset quality
49
indicators and a glance at Table 17 indicates that 6 of the 11 under the PCA framework in
2017 had an efficiency score lower than the mean efficiency score obtained for the 27 banks
in the sample. Interestingly, Corporation Bank (Risk Threshold 1) had an efficiency score of
1 and IDBI Bank Ltd. (Risk Threshold 3) had an efficiency score of 0.9876. Of the 6 banks at
Risk threshold 2, 3 banks had higher than average efficiency and three had lower than
average efficiency. Hence, one can infer that there is no clear relationship between the
efficiency score obtained by the bank from a model which estimates how well it manages its
performing assets and the GNPA profile of a bank under the PCA framework.
IX. Conclusions
The current NPA crises facing banks in India is much larger and more widespread than the
previous one and the total size of the banking sector GNPAs as of end March 2018 stood at
Rs. 12.1 million. The significant increase observed after 2015 could be on account of the
implementation of the Asset Quality Review which made banks recognize and report stressed
assets.
The public sector banks accounted for nearly 88.17 percent of the banking sector GNPAs and
GNPAs as a percentage of gross loans of PSBs have shown an increase whereas that of
private sector and foreign banks showed a decline in 2011-13 followed by an increase during
2014-17. A sector wise decomposition of GNPAs shows an increase in the profile of non
priority sector for both public and private sector banks since 2013. Further, write-offs as a
percent of total GNPAs have been increasing and have been higher for the private banks as
compared to the public sector banks. A bank level quartile analysis of GNPAs as a ratio of
gross advances shows that the new private sector banks considered in the study with the
exception of ICICI Bank were among the best performing banks whereas public sector banks
featured in the worst performing quartile. Banks that had the highest percentage of GNPAs to
50
gross advances and common to both periods of analysis viz. 2011-13 and 2014-17 are Punjab
National Bank, Indian Overseas Bank, United Bank of India and UCO Bank.
The mean efficiency score of a bank in managing its performing loans (obtained from an
input oriented DEA model) remained constant around 0.96 (0.9627 in 2011-13 and 0.9605
2014-17) and scores compare well with efficiency scores observed in literature. The
efficiency analysis also helped identify the twelve banks (all in the public sector) that had an
efficiency score lower than the mean efficiency in both time periods viz.2011-13 and 2014-
17. Also, slack was the highest on expenditure incurred on fixed assets and the least on salary
expenditure. Further, efficiency of banks was impacted by the level of GNPAs, extent of
sensitive lending, asset size and ownership. Besides, a significant relationship exists between
asset quality and solvency but one cannot establish a clear relationship between efficiency
51
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Appendix I
Bank wise GNPAs as a percent of Gross Advances: 2011 -2017
Average Average
Bank 2011 2012 2013 2014 2015 2016 2017 2011-13 2014-17
State Bank
Group 3.06 4.19 4.55 5.10 4.39 6.60 9.52 3.93 6.40
Allahabad Bank 1.76 1.85 3.97 5.85 5.58 10.10 13.72 2.53 8.81
Andhra Bank 1.39 2.16 3.78 5.44 5.46 8.75 12.91 2.44 8.14
Bank of Baroda 1.38 1.55 2.43 2.99 3.80 10.56 11.15 1.79 7.12
Bank of India 2.26 2.60 3.22 3.47 5.52 13.89 14.20 2.69 9.27
Bank of
Maharashtra 2.50 2.31 1.51 3.22 6.49 9.66 18.00 2.11 9.34
Canara Bank 1.49 1.73 2.58 2.51 3.95 9.74 10.00 1.93 6.55
Central Bank of
India 1.85 4.93 4.92 6.49 6.30 12.62 19.55 3.90 11.24
Corporation
Bank 0.91 1.27 1.73 3.46 4.90 10.36 12.14 1.30 7.72
Dena Bank 1.88 1.69 2.21 3.37 5.57 10.40 17.39 1.92 9.18
IDBI Bank 1.77 2.52 3.29 5.04 6.09 11.52 23.45 2.53 11.52
Indian Bank 0.98 2.05 3.38 3.73 4.51 6.84 7.73 2.14 5.70
Indian Overseas
Bank 2.76 2.79 4.12 5.13 8.69 18.68 24.99 3.22 14.37
Oriental Bank of
Commerce 2.00 3.20 3.24 4.04 5.28 9.87 14.49 2.81 8.42
Punjab & Sind
Bank 1.00 1.65 2.99 4.46 4.83 6.62 10.80 1.88 6.67
Punjab National
Bank 1.81 2.97 4.36 5.41 6.75 13.54 13.20 3.05 9.72
Syndicate Bank 2.43 2.57 2.02 2.65 3.18 6.87 8.82 2.34 5.38
UCO Bank 3.18 3.54 5.56 4.43 6.97 16.61 18.83 4.09 11.71
Union Bank of
India 2.40 3.06 3.03 4.17 5.10 9.04 11.77 2.83 7.52
United Bank of
India 2.53 3.45 4.30 10.82 9.82 13.92 16.56 3.43 12.78
Vijaya Bank 2.58 2.97 2.20 2.44 2.82 6.77 6.75 2.58 4.69
Axis Bank 1.12 1.06 1.22 1.37 1.46 1.80 5.70 1.13 2.58
HDFC Bank 1.06 1.02 0.97 0.99 0.94 0.95 1.06 1.02 0.98
ICICI Bank 4.64 3.73 3.31 3.10 3.90 6.02 9.08 3.89 5.53
IndusInd Bank 1.02 0.99 1.03 1.13 0.82 0.88 0.93 1.01 0.94
Kotak Mahindra
Bank 2.06 1.57 1.56 2.00 1.87 2.39 2.63 1.73 2.22
YES Bank 0.23 0.22 0.20 0.31 0.41 0.76 1.53 0.22 0.75
Average 1.93 2.36 2.88 3.82 4.64 8.73 11.74 2.39 7.23
55
Appendix II
Efficiency Scores of Individual Banks
Central Bank of
0.9327 0.9213 Axis Bank 0.9508 0.9653
India
Kotak Mahindra
Indian Bank 0.9524 0.9638 0.9289 0.9657
Bank
Indian Overseas
0.9519 0.94 YES Bank 1 1
Bank
Oriental Bank of
0.9696 0.9725 Average 0.9600 0.9620
Commerce
56
Appendix III
Change in GNPAs as a percent of Gross Advances and CRAR
(All banks from 2011 to 2017)
GNPA as
a percent
of Gross
Bank Advances CRAR
State Bank Group 6.46 -1.34
Allahabad Bank pca 11.96 -1.51
Andhra Bank 11.52 -2.00
Bank of Baroda 9.77 -2.28
Bank of India pca 11.94 -0.03
Bank of Maharashtra pca 15.49 -2.17
Canara Bank 8.52 -2.52
Central Bank of India pca 17.70 -0.70
Corporation Bank pca 11.23 -2.79
Dena Bank pca 15.51 -2.02
IDBI pca 21.68 -2.94
Indian Bank 6.74 0.08
Indian Overseas Bank pca 22.23 -4.06
Oriental Bank of Commerce pca 12.49 -2.59
Punjab & Sind Bank 9.80 -1.89
Punjab National Bank 11.39 -0.76
Syndicate Bank 6.39 -1.01
UCO Bank pca 15.65 -2.78
Union Bank of India 9.37 -1.16
United Bank of India pca 14.02 -1.91
Vijaya Bank 4.17 -1.15
Axis Bank 4.58 2.30
HDFC Bank 0.00 -1.67
ICICI Bank 4.44 -2.15
IndusInd Bank -0.08 -0.58
Kotak Mahindra Bank 0.57 -3.15
YES Bank 1.29 0.50
Average 9.81 -1.57
pca indicates bank under PCA Framework
57
Appendix IV
58
market, making dividend payments and
expanding its staff; steps to increase fee-based
income; contain administrative expenses; special
drive to reduce NPAs and contain generation of
fresh NPAs; and restrictions on incurring any
capital expenditure other than for technological
upgradation and for some emergency situations.
Source: Reserve Bank of India, Circular, 2014.
59
The PCA framework would apply without exception to all banks operating in India including
small banks and foreign banks operating through branches or subsidiaries based on breach of
risk thresholds of identified indicators.
60
1
CET 1 ratio – the percentage of core equity capital, net of regulatory adjustments, to total risk weighted assets
as defined in RBI Basel III guidelines
2
NNPA ratio – the percentage of net NPAs to net advances
3
ROA – the percentage of profit after tax to average total assets
4 Tier 1 Leverage ratio – the percentage of the capital measure to the exposure measure as defined in RBI
guidelines on leverage ratio.
Source: Reserve Bank of India Circular, 2017.
61
62