TURTLE DIAGRAM Rev No: 01

JINDAL STAINLESS LIMITED, Rev Date: 30/09/2020

DANGADI, JAJPUR ROAD, ODISHA
Date 04-11-2020 Process : Top Management

Process Risks:
 Results of wrong analysis,
 lack of clarity in communication,
 Lack of Market Knowledge & With Whom:
With What:
Industry knowledge,  Top management
 Market Analysis,  Decrease in market share  Middle level
 Data Analysis results  Failure to motivate personnel, management
 Customer Feedback,  Inadequate Resources,  IMS & OE team
 Internal QA record.  Downward trend in all  Unit head cell
indicators, decrease in market
share,
 adverse customer Reports,
Dissatisfied Customer,

Output:
Input:  Increased Market Share,
 Customer Schedules, Top Management  Business Decisions,
 Customer Information, (Business & Resource
 Corrective Actions,
 New Business Planning, Leadership)
 Process & Performance
Opportunities, Monitoring, Business Plan,
 Data Analysis Results  Provision of Required
 NPD requirements, Resources with stipulated
 MRM inputs.
 Risk and Opportunities
Measurement/ Assessment:
1. Provision of Resources
2. Key Performance Indicator
3. Customer Satisfaction
How: Control:
4. Sales Turnover
 Identify the business Business plan and
and process risk. Management review
 Opportunities for Procedure
Improvement
 Get into New Customer
development.
 Meet Requirements of
Customer

PREPARED BY APPROVED BY
 TURTLE DIAGRAM Rev No: 01
JINDAL STAINLESS LIMITED, Rev Date: 30/09/2020
DANGADI, JAJPUR ROAD, ODISHA
Date 04-11-2020 Process : Stores

With What: Process Risks: With Whom:

 HoD (I & SM),
1. SAP System for stores 1. Incomplete documents  Store keeper,
2. Trolley for movement of 2. Wrong Material
 Store workers,
material 3. Less storage area
3. Racks ,spaces and bins for 4. Less manpower  Production ,maintenance
RM storage 5. Wrong labeling and quality team
4. Communication Channels 6. Shelf life for items  Plant Head
with Customer i.e. email, 7. Failure of Network  HoD (CSM),
telephone 8. Failure of Communication  Sales team
Channels
9. Failure of OTD

Input: Output:
 Material received in good
 Supplier Delivery
condition with complete
Challan / Invoice & STORES documents
packing List
 Material from Supplier PROCESS  Material stored in racks at
designated location with
 Received and unloaded
(RM- Receipt & Issue identification
material
& Control, FG STORE )  Products available at desired
 MRN
time, Inventory turnover,
 Area for storage
Stock report
 Customer Schedule
 Right Product at required
 Transporter List
time as per customer
 Packaging Requirements
required
 Customer Specific
 On-time supply of material

How:
Control: Measurement/ Assessment:
 Verify the inv. Document
for Material details and 1) Inward Register 1) Inventory Turnover
relevant information as 2) Stock ledger in soft 2) stock Variation
per check list. 3) GRN 3) GRN
 Move the material to the 4) Approved Supplier List
area of storage and store 5) Tags for identification &
in the allocated area traceability
 Process Manual– Stores
 FG Stock Register
 Sales order

PREPARED BY APPROVED BY
 TURTLE DIAGRAM Rev No: 01
JINDAL STAINLESS LIMITED, Rev Date: 30/09/2020
DANGADI, JAJPUR ROAD, ODISHA
Date 04-11-2020 Process : Dispatch

PROCESS: DESPATCH PROCESS:-

Process Risks:

With What:  Incomplete documents With Whom:

 Wrong Material
 Computer  System Failure 1. Supervisor
 Machines  Customer 2. Skilled workers
 SAP system Dissatisfaction 3. Experienced driver
 Containers  Wrong labeling 4. Skill matrix
 Packaging machines 5. CSM personnels

Input: Output:
 Sales order  Invoice
 Dispatch Plan
 Production report
DESPATCH  Despatch documents
 On Time Delivery
PROCESS  Customer Satisfaction

How: Control: Measurement/ Assessment:

1. Dispatch of Material  Marketing Dept  On time delivery to

Procedure  CSM customer
 QAD Dept
 Transporter
 Supplier

PREPARED BY APPROVED BY
PREPARED BY APPROVED BY