The Friendship Formula
How to Make Friends and Build Close Relationships
By
Austin Barnes
Copyright © 2006 by Austin Barnes
All Rights Reserved
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INTRODUCTION
Every person would like more friends. Friends make life
interesting. They add fun and excitement. They are one of the joys
of life. Close relationships and relationships with the opposite sex
are a key part of life.
However many people have few or no f riends. Some people may
have dozens of casual friends, but no close friends. I know the
feeling.
My Story
In high school I had friends but no real close friends. Just out of
high school, I was involved in sales for two years. After studying
many books, I discovered a simple way to make quick friends.
Customers quickly became my friends. Not only did they buy,
many are still my friends today. At college I applied what I had
learned in sales. It worked excellent. I was well known and made
many friends.
However, I kept hitting a brick wall in my relationships. The
relationship would only go so far and would not get any deeper.
My last semester at college I discovered a secret that has
revolutionized my friendships and relationships. Now, I can easily
build a friendship and/or deepen a relationship with just about
anyone. However, not everyone can be our close friends for a
variety of reasons.
I have taken what I have learned about friendships and
relationships and created The Friendship Formula. The
Friendship Formula is based on the my acronym TICKS.
The Friendship Formula works in virtually every relationship:
• Dating
• Husband/wife
• Parent/Child
• College
• Business
• School
• Etc.
Before we get to The Friendship Formula let me share with you
five foundational principles for making friends and deepening
relationships.
Chapter #1
Foundational Principles
Principle #1: Not everyone can be a close friend or best friend.
Due to our differences and other factors, not everyone can be our
best friend. Personalities may clash or we may have very little in
common with a specific person. Close friendships take time and
keeping up with people. This may limit who we can be close
friends with, though email and phone can do wonders.
Principle #2: Friendship happens and cannot be forced.
There are strategies and techniques you can use to put you on the
path towards a successful friendship. However, you cannot force a
friendship. When you try this, it falls apart.
As you apply the friendship formula, a friendship will either
naturally develop or it may not. Don’t worry if it does not work in
every situation with each person.
Principle #3: Focus on making friends with those who add value
to your life.
There are some people that help us become better people, while
others tear us down. Some people use us, other enhance our life.
Choose to build close friendship with those who add value to your
life.
Principle #4: Friendships are based on common interests.
Opposites may attract, but it is ultimately what people have in
common that make a friendship. This does not mean that you have
to have everything in common with each person. Just focus on
what you do have in common and allow the friendship to develop.
Principle #6: Friendship is based on trust.
If we cannot trust a person, they cannot be our friend. Look at
some of the ways people break trust:
• Sharing secrets
• Talking behind a person’s back.
• Lying
• Verbal abuse.
You build trust by keeping your word and treating others with
respect.
The next chapter reveals how to keep conversations interesting.
Chapter #2:
Levels of Conversation
There are different levels of conversation you carry on with
people. You may talk about the weather with a clerk, but not share
your personal lifetime goals.
Understanding the different levels of conversation is key to
friendships.
Level 1: Clichés. How are you doing? How was your day? I’m
fine. I’m doing OK.
Level 2: Facts. What did you do this weekend? How many
siblings? I went to a football game this weekend. The cities largest
company is laying off 10% of their work force.
Level 3: Opinions. What do you think about the new President?
This new teacher is boring,
Level 4: Feelings, emotions, needs. How did you feel your day
went? I am disappointed about what happened. I am feeling
discouraged.
Level 5: Personal feelings, goals, plans, and openness.
Observe your conversations with others. These levels will jump out
at you. If you are always carrying on Level 1 or 2 conversations
with people, you probably don’t have close friends.
However, the people you share level 4 and five are probably close
friends. Lets move on to levels of friendships.
Chapter #3:
Different Kinds of Friends
There are different levels of friendship. Your roommate
may be a good friend, while your neighbor may be an
acquaintance.
Acquaintances
This is a person with whom you have occasional contact. It could
be certain coworkers, neighbors, or people at school. You know
who they are and a little about them. They know you and you have
occasion chats. Your discussion generally revolves around Level 1
and maybe some Level 2 conversation with clichés.
Casual Friendship
A casual friend is one with whom you have some connections
with. There are some similar interests and you may enjoy the
company. You spend a little more time with these. Your
conversations may reach down to level 3 with opinions.
Close Friend
A close friend is someone with whom you can call up and just chat
about the day. You have similar interests. You enjoy talking with
them. A person can be open with them and share their feelings,
fears, goals, and desires. Conversation is on all levels.
Best Friend
Due to the time and energy it takes, we have very few of these.
These could be our closest friends. I have seen married couples
who are best friends and others who are not.
In your friendships and relationships, you want to move to the
higher stages of friendship. However, it is not always clear cut and
dried.
Remember this fact:
Your level of friendship is determined by how you are both
sharing.
If one person is sharing on level 2 while the next is sharing on
level 4, that is not a two way friendship. At college I realized that I
would share on level 2 and sometimes 3. Though others would
share with me about their feelings on level four, it was not a close
friendship because I was on level 2.
How does a person move from an aquaintance to a good friend?
Keep reading.
Chapter 4:
Why Some People Have No or Few
Friends
Reason #1: They have not taken the time to build friendships.
Friendships take time. If a person is working all the time and not
spending time with people, they will not make friends. It also takes
calendar time. You cannot become close friends in just a few days.
Reason #2: They don’t know how or lack confidence.
This can be a big issues. The Friendship Formula will help you on
this one.
Reason #3: There is a changeable problem in their personality
which prevents friendship.
I have watched and observed people and discovered these are the
top personality problems.
• Talking too much. Dale Carnige said,
• Trying to get people to like them.
• Come across as desperate for friendship.
• Lack of interest in other people.
• Personal hygiene issues.
If you have trouble with making friends, talk with someone. Ask
them why. They should give you a good answer.
Notice I said changeable features. Because we are each unique
there are things about us that will hinder some people from
building a relationship with us. However, change what we can.
Chapter 5:
The Friendship Formula
It is now time to learn The Friendship Formula.
The Friendship Formula can be remembered by the acronym:
TICKS.
Time
Interest
Connections
Kindness
Sharing
With this formula you can rapidly make friends and take
relationships to a deeper level.
Time
It takes time to build a friendship. First, a person has to spend time
with people. This could be through emails, personal visits, or
phone calls. It can be doing activities together. There is a price to
pay for friends—time.
If you want to make friends, you will have to put time and effort
into it. Though it takes work a close relationship in marriage,
dating, or any friendship is a great reward. A person cannot expect
to make or have friend if they only spend a few minutes with
people a week.
Second, it takes calendar time to build friendships. You can make a
quick friend in a few minutes or an hour. However, it takes time
over days, weeks, months, even years to really build the deep
friendships. A person needs to remember this in relationships with
the opposite sex.
Take control of your life and schedule people in. That is the only
way to make friendships. If you keep putting it off, you will be
lonely for life. Take the imitative.
What can you do right now to start spending more time with
people?
Interest
Friendship is not just spending time with people, but showing
interest in them. The best way not to make friends is to try and get
people to be interested in you. This can be through:
• Trying to impressing people with stories
• Always talking about yourself and what you want to talk
about.
Many people will not show any interest period. This can often be
due to shyness, however, it still makes a person come across as
cold and boring. Shyness is not an excuse not to show interest.
You must take an interest in the person you are building a
friendship with. What if you don’t feel like being interested in
people? You act interested and you will soon start to feel
interested.
There are two ways to show interest in people:
1. Asking Questions
2. Listening
When I was in face to face sales, I would show interest through
questions and then listen. This is how a person easily and
quickly makes quick friends and leaves a great impression.
These people are well liked.
Asking Questions:
What questions does a person ask? Later you will see a list of 117
you can choose from to help promote friendship. Here is an
Acronym which is quite helpful for thinking up conversation topics
and questions.
1. Family. How are your parents? How many kids? How is
the health?
2. Occupation. How’s work going? What do you enjoy about
your job?
3. Recent events. The most recent event is what was just said
by that person. It also includes news, recent activities by
both of you, etc. Did you hear about the ____ on the news?
How was the party this weekend?
4. Things. Look around you and ask or make a comment
about something. Nice car! Which dealership did you get it
from? I noticed your Math book. How are you enjoying the
class?
5. Hobbies. What hobbies are you involved in? How did you
decide to get into this hobby? How do you like to spend
your time?
Some more good questions are:
• What do you enjoy about ______? (Parenting, raising kids,
your job)
• How do you like to spend your time?
• What do you find challenging about…
• How did get started in this? (Job, etc).
When asking questions you are finding out their opinions, facts,
values, and thoughts. They will enjoy being with you because you
showing interest. Furthermore, you will be building the
relationships. With practice you will get better and better.
Listening
If you can listen, you will be great at conversation. You
will be a good friend and people will want to be your friend.
However, don’t forget about showing interest in people.
Here are some ways to be a great listener:
• Eye contact. Around 75% of the time is good.
• Gently move your eyes around the eyes and nose area to
avoid staring.
• Listen for keywords as this will keep your attention. It will
also give you free information to ask about.
• Nonverbally let them know you are listening. By nodding
your head, etc.
• Verbally let them know you are listening by throwing in
some comments like, “I see”, etc.
• Tilt your head slightly to the side as this shows interest
• Lean forward slightly, as this shows you are interested
These are techniques to improve your listening skills. However,
remember to sincerely listen and want to listen.
Kindness:
Kindness attracts people and helps in the friendship building
process. Kindness is a choice. It is choosing to be nice to the other
person, even though you may not feel like. Here are five ways to
show kindness.
Smile
A smile on your face will brighten your day as well as the people
around. The smile shouts to the world that you are confident and in
a good mood. It invites people to want to talk with you. Your voice
sounds warm and friendly when you are smiling.
What if you re not in a good mood? Smile anyways. A study
showed that smiling will actually make a person feel better.
Greeting people with a smile, shows that you are glad to see them.
Allow People to Save Face
A friend of mine, forgot to bring something to me at an event. I
really needed that item. He apologized. Instead of me rubbing it in
his face, I said, “That happens. I forget things also.” By me saying
this he was saving face and I was not going to use it as a wedge in
the relationship.
When people mess up. Don’t exploit it or make a joke (unless you
are good friends). They will appreciate it.
Don’t hold grudges
I have spoken with people who are holding grudges for 10 or
twenty years. They were wronged in the past and they just won’t
let go.
Do you hold grudges against people? Counselors have discovered
that a grudge or bitterness affects many relationships. A grudge
against a parent can affect current family life. Let things go.
Build people up with your words.
Our words can either tear down or build it. I can watch couples
interacting. The expressions on their faces will show whether they
are being built up or tore down.
• Complement and praise
• Be polite with thank you and yes.
These little kind acts all add to be being a good friend. What’s
more is that when you apply these, other people tend to treat you
with kindness also.
Share their Joy.
Have you every had something exciting and went to share with
someone and they tossed abucked of cold water over you? Instead
of sharing your excitement they it minimize or just talk about
themselves. Don’t be like them
Chapter 6:
Connections—The Fuel of Friendship
Understanding the power of connections is extremely
important. A connection is a link or bond between two people. It is
something two people have in common or are both interested in.
Some examples:
• Similar interest in the stock market, cooking, sports, dogs,
etc.
• Similar background.
• Similar knowledge about a subject.
• Same job.
• Something you both enjoy talking about.
Fun conversations happen when the topic is something you both
enjoy talking about. Friendships are built around connectsions. The
more you have in common the easier the friendship.
To build friendships you need to find connections and strengthen
those connections.
Find Connections
You have something in common with virtually everyone around
you. In other words you can build a friendship in some area with
about anyone.
With Larry my friendship revolves around a similar interest
in Sports.
With Levi it revolves around similar background.
With Sam it our friendships is based on the fact we like to
play Tennis.
Etc.
The key is to find what you have in common and strengthen the
connection. How? Ask questions. As you listen you will hear them
mention topics you enjoy talking about. Jump on those
connections.
You will also hear activates they enjoy doing. If you enjoy the
activity also, that is one way to build the friendship.
Here are some example questions to ask:
What do you enjoy doing?
What do you enjoy talking about?
Build Connections
Now that you know what you have in common, strengthen those
connections. Spend time going to the movies, playing games,
rollerblading, etc. Talk about the topics that interest you.
On virtually every person you will find that you have connections
in different areas. What you want do is build the friendship around
these connections
Don’t forget to…
Sharing
At college I applied two keys to building friends. I asked questions
and I listened. This builds a lot of quick friends, however, I kept
hitting a brick wall. A friendship would only go so far, and then
there was this wall.
I was showing interest an the other people were talking on a four
level at times about their feelings and goals. However, I was stuck
back at one or two and not sharing much. In a sense they were
lopsided friendships.
After one teacher hammered into us the importance of being open
in relationships, I decided to try it. With some of my closer friends,
I talked more and share more about my goals, disappointments,
feelings, etc.
The results were amazing. I smashed through the brick wall and
was able to build some close friendships. Some of those I still have
today, others I have not kept up due to time.
Interest and listening are important, but you have to share about
your feelings, your disappointments, etc. Here are some ways you
need to open to your friends to strengthen relationships.
Share your how much the friendship means to you.
This takes wisdom but at different times let your friend know how
much they mean to you. With just a casual friend or acquaintance,
you may sincerely say you enjoy talking with them and visiting
with them.
Don’t just listen, but appropriately share about yourself so the
other person has a chance to get to know you.
Sharing on Different Levels
There are five levels of conversation/intimacy.
Level 1: Clichés.
Level 2: Facts.
Level 3: Opinions.
Level 4: Feelings, emotions, needs.
Level 5: Personal feelings, goals, plans, and openness.
Chapter 7
Building New Friends
You now know TICKS.
Time
Interest
Connections
Kindness
Sharing
It is time to use this to build some new friends. Start with
your current friends or people you know somewhat. Start showing
Interest in them and being Kind. As you talk and listen, look for
Connections. Keep spending Time with them and be sure to share.
If you have trouble carrying on conversations, use some of the
questions in the appendix to liven things up.
You can also check out www.conversation-miracle.com . I wrote
this book to show people how to have Dynamic Conversation
Skills in less than one hour.
Taking Your Current Relationships Deeper
Do you have a current friendship or relationship you would
like to deep or people you want to be closer to? It could be
marriage, dating, or just casual friendship.
Remember to apply the TICS especially the time aspect.
Then you can use questions to move through different levels of
friendship. This can be done in a couple conversations or over
weeks or months.
Below are questions that can help you get to know people..
Just pull out a few the next time you visit someone. When asking
these questions. A few tips as you ask these questions and use
TICS:
1. Ask appropriate questions to the person. A lady who has
lost her husband recently probably does not want to hear
“What do you want to accomplish before you die?”
2. Be ready to answer the question yourself. If they do not
return the question, feel free to share your answer.
3. Don’t grill the person, make sure you share and ask
questions.
CONCLUSION
You may be thinking, I knew most of this before. That may be
true. My question to you is this: “Are you applying it?” If not,
remember TICS and get out their and make friends and build
relationships.
117 Conversation Questions
1. What have you done for fun 14. Ask if they saw an interesting TV
lately? program.
2. Did anything interesting happen 15. What sports do you play or like?
this week? How long have you played?
3. What are you doing to stay busy 16. What did you do this weekend
these days? (week)?
4. How did you end up getting into 17. Have you been to _________?
this career? 18. What kind of foods do you like?
5. What are some major 19. Where are you from?
challenges you face in parenting 20. Where did you go to school/college?
these two kids? (Working at this
21. Have you read any good books
job, doing this project, etc.)
lately? What did you enjoy about
6. What books, movies, tapes ,or them?
magazines do you like? Why?
22. What do you normally do for fun?
7. How do you spend most of your
23. Do you like (an interest of yours)?
time?
24. If you could live anywhere in the
8. If you could live in anywhere
world, where would it be and why?
where would you choose and
why? 25. What place do you want to visit
most?
9. Who is one person who has had
a lot of influence on your life? 26. If you couldn't do what you are
Why? doing for a living, what else would
you do?
10. You look really nice, where did you
get ________? 27. If you could interview anyone living
or dead, who would it be?
11. How was work?
28. If you knew then, what you know
12. Have you seen any movies recently?
now, what would you have done
How did you like it/them?
different in your teen years?
13. What kind of music do you listen to?
29. If your house were on fire and you, 39. If you could change one thing in
your family and pets were all out the world what would you
safely and you could only grab 3 change?
things to take out, what would they 40. If you could change one thing
be? about yourself what would you
30. What is your earliest childhood change?
memory? 41. What is the most important thing
31. If you were to describe the perfect in your life?
marriage in a few simple sentences, 42. What is the one thing you
how would you do it? couldn’t live without?
32. If you wrote a book, what would it 43. What is your favorite movie of all
be about? time? Why?
33. If you knew you'd be financially 44. What is your favorite book of all
taken care of for the next year, what time? Why?
would you do with your time or
45. What is the hardest thing about
where would you go?
being _____ years old?
34. What childhood games do you
46. What is the best thing about
remember playing?
being ______ years old?
35. If you knew you had 24 hours to live
47. Describe your perfect day.
what would you do?
48. What job would you never want
36. If you could be invisible for a day,
to have?
where would you go, and what
would you do? 49. Who is your best friend? Why
are they your best friend?
37. What are some of your greatest
fears? 50. Would you rather mow the lawn
for 8 hours or give a book report
38. What has been the happiest day
in front of 500 kids?
of your life?
51. What’s your favorite car and
why?
52. Who would you most like to 65. How did you two start going
meet?
together?
53. In what other country would you
66. What are some of your good and
most like to live?
bad habits?
54. What things don’t boys
understand about girls? 67. What is one of the world’s greatest
55. What things don’t girls problems?
understand about boys? 68. What are some of your favorite
56. What embarrasses you the
topics of discussion?
most?
69. If you could ask God one question,
57. If you could take a family
vacation any place in the world, what would it be?
where would you go? 70. What traditions did you have
58. If you had three wishes, what growing up?
would they be? (You’re not
71. If you could be a famous person in
allowed to wish for money or
another wish!) history, who would you be?
59. How do you know the host here 72. What subjects did you enjoy in
at the party? school?
73. Imagine you had a totally free day.
60. What are some of your pet Peeves?
How would you spend it?
61. What are some of your hobbies?
74. Imagine you had 5000 dollars. How
62. What you good at?
would spend it?
63. What would you like to be doing in
75. Who has had the greatest impact on
3 years?
your life?
64. Describe the ideal job?
76. What books do you like to read?
77. What movies do you enjoy 88. How do you enjoy spending your
watching? free time?
78. What makes you laugh? 89. What is your favorite time of year?
79. What makes you happy, content or 90. What is really
joyful? important to you in life?
80. What have been some things in life 91. Growing up, what were your
that you have really enjoyed? childhood ambitions? Why did they
81. Describe a time when you were change?
really scared in life? 92. What are some main differences you
82. Describe an ideal vacation? see between guys and girls?
83. At the end of your life, after looking 93. What are your top three abilities?
back, what do you hope to 94. What have been some difficult or
accomplish? challenging experiences in life.
84. What are some of your likes and Why?
dislikes? 95. What advantages or disadvantages
85. Where were you born? How did do you see in your position (birth
your parents end up being there? order) in the family?
96. What do you appreciate most about
86. If you were going to give a talent each brother and sister?
show, what would you do? 97. What special traditions does your
87. What is your favorite family have?
place to eat?
98. What advantages or disadvantages 105. What is some of the best
do you see in your growing up advice you have ever been given?
experiences? 106. What is your greatest
99. What kind of jobs have you been hindrance to communication?
employed in? 107. Why do so many
100. Have you ever had an relationships fall apart?
experience where you almost died 108. If you could ask God one
and did that change your thinking? question, what would be?
101. If the house was on fire and 109. What is your earliest
you could grab 3 things, what would childhood memory?
you grab? 110. If you could relive your
102. Of all the places you have family life, what things would you
visited, which ones have you liked do similarly, and what would you do
the most? differently?
103. What is your idea of great
entertainment? 111. What subject matter piques
your interest and curiosity?
104. Looking back, what are
some things you wish people had 112. What Museums do you enjoy
told you before you entered high visiting?
school?
113. Name some people who have
had some great impact on your life?
114. What are some things you 116. Identify three things that you
have done in life which you have want to accomplish in the near
really enjoyed? future.
115. If you knew that you would 117. Identify three things that you
die tomorrow at midnight, how want to accomplish long-term.
would live you tomorrow?