Troubleshooting LMI and
LMI Roytronic® Pumps
LMI LMI Roytronic®
Introduction
Helping your customers when their pump stops working.
Problems
Causes
Solutions
Troubleshooting
Overview
These five problems will be addressed:
III. Pump will not prime or loses prime
IV. Leakage at tubing or fitting
V. Low output – fails to pump against pressure
VI. Excessive pump output
VII. Failure to run
Protective Clothing and
Eye Protection
Wear protective clothing and
eye protection
Check MSDS sheet for other
precautions
I. Pump Will Not Prime or
Loses Prime
Possible Cause Solution
Output dials not set Always prime pump
properly with speed at 80%
and stroke at 100%
SPEED KNOB
STROKE
LENGTH
KNOB
I. Pump Will Not Prime or Loses
Prime
Possible Cause Solution
Foot valve not in Foot valve must be
vertical position on vertical
bottom of tank
Ceramic
weight
Foot valve
Filter
screen
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Pump suction lift too
high
Keep
Suction
Lift
< 5 FT
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Pump suction lift too high Pumps with high
viscosity liquid-handling
assemblies require
flooded suction
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Suction tubing is Suction tubing must be
curved or coiled in vertical
tank
Parts Item # 32293
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Air trapped in suction Suction tubing should
tubing be as vertical as
possible. Avoid false
flooded suction!
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Solution container Refill container with
ran dry solution and reprime
I. Pump Will Not Prime
or Loses Prime
Possible Cause Solution
Air leak on suction Check for pinholes and/
side or cracks
Replace if necessary
I. Pump Will Not Prime
or Loses Prime
AutoPrime
ForValve
use with sodium
hypochlorite and
hydrogen peroxide
applications
Automatic re-prime
Retrofit existing pumps
LMI Roytronic: Liquid Ends
7X8 NI 9XX SI 9XX HI
7X8 SI
8XX SI
Molded FastPrime Head Mach FastPrime Head Mach AutoPrime Head
I. Pump Will Not Prime or Loses Prime
LMI Roytronic® Features:
AutoPrime Head
One-Way
Degassing Improved compact design
Valve
Addition of second ball in the
Spring-Loaded de-gassing valve prevents
Discharge back-flow
Check Valve
4FV can be added for yet more
features
Machined Acrylic and PVC Head
Only (No molded version)
Suction
Check
Valve
II . Leakage at Tubing or Fitting
Possible Cause Solution
Worn tubing ends Cut about 1 inch
(25mm) off end of
tubing and reinstall
II. Leakage at Tubing or Fitting
Possible Cause Solution
Loose or cracked Replace the fitting if cracked
fitting Carefully - tighten
Once fitting comes into contact
with seal ring, tighten an
additional 1/8 or 1/4 turn
All LMI pumps have straight screw machine
threads on the head and fittings and are sealed
by the seal rings or O-rings.
DO NOT use Teflon® tape or pipe dope to seal
threads. Teflon® tape may only be used on
the ½" NPT thread side of the Injection Check
Valve as well as stainless steel liquid end
connections.
All fittings should be -tightened. An additional
1/8-1/4 turn may be necessary to provide a leak-
proof seal.
II . Leakage at Tubing or
Fitting
Possible Cause Solution
Worn seal rings Replace seal rings and balls
Purchase
Spare Parts SP-XX
or
RPM PRO PAC™ kit
II. Leakage at Tubing or
Fitting
How to: Replace a Compression Washer
Compression washers are
located in fittings and
function valves
If necessary, remove the
washer
Push washer into fitting
by to avoid
damage
II. Leakage at Tubing or
Fitting
How to: Correctly Install Cartridge Valves
TOP TOP
C T
R E
CORRECT R
C O
I N
Smooth
Ball seat side
BOTTOM BOTTOM
side
Direction
of Flow
II. Leakage at Tubing or
Fitting
How to: Replace Suction and Discharge Cartridge Valves (Check Valve)
Install new cartridge valves or
check valve balls and seal O-ring
rings in pump head
II. Leakage at Tubing or
Fitting
Foot Valves come in TWO basic configurations
Configuration 1 Configuration 2
FOOTVALVE
Direction FOOTVALVE
FOR SMALLER of FOR LARGER
PUMPS Flow PUMPS
(WITH CARTRIDGE) (WITHOUT CARTRIDGE)
CARTRIDGE
VALVE SHOWN
DIS-ASSEMBLED {
SEAL RING
BALL
II. Leakage at Tubing or
Fitting (Ceiling)
How to: Install new cartridge valve and O-ring
Place O-ring on
cartridge valve
Position ball seat side
of cartridge valve CARTRIDGE
toward floor VALVE
Position
ball seat
side this
- tighten O-RING surface
down.
(Floor)
II. Leakage at Tubing or Fitting
Flapper
Valve
Install New Injection Check Valve Components
SPRING
- tighten
BALL
PTFE SEAT
O-RING
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
System pressure Do not exceed
exceeds pump’s maximum on Pump
maximum pressure Data Plate
III. Low Output/Fails to Pump Against Pressure
Replace worn carries parts
parts every and kits
6-12 months
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Worn seal rings Replace worn seal rings or
cartridge valves
Purchase
Spare Parts SP-XX
or
RPM PRO PAC™ kit
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Pressure control setting Change pressure setting
is incorrect 9 Series Pump
Note: Pressure level ranges from 0 – 5
Press the Mode Key and Up Key
simultaneously and hold for 2 seconds
Alter the pressure using Up and Down
Keys
Pressure
level
P5
control
Up Key
Down Key
Mode Key
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Pressure control setting Change pressure setting
is incorrect
B/C & 7 Series Pump
Adjust with
screw driver
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Ruptured Liquifram™ Replace Liquifram™
(diaphragm) (diaphragm)
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 1: De-pressurize the Liquid End
TURN THE PUMP OFF!
Twisting the pressure relief
knob (black) 1/4 turn
will de-pressurize the line
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 2: Remove the Discharge Tubing
Turn the coupling nut
and remove the tubing from
the fitting by pulling up.
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 3: Remove the Return Line Tubing
Turn the coupling nut
to remove and pull the tubing
out of the valve
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 4: Remove the 4-FV
Turn the 4-FV
to remove
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 5: Remove the suction fitting
Remove the suction tubing by
unscrewing it
Remove the cartridge valve or
check valve ball and seal
ring from the pump head
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 6: Remove the pump head
Remove the four screws
that mount the pump
head
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 7: Remove the pump Liquifram™
Remove the pump
Liquifram™ by turning it
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 8: Remove the Liquifram™ and
the backing disk
Discard the Liquifram™
and inspect the backing
disk for damage
Backing disk
Liquifram™
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 9: Remove the shaft seal
Remove used shaft seal
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 10: Install the new shaft
Push the seal in place by
using a large hollow pen
cap or wrench socket
large enough to clear
the Liquifram™ shaft
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 10 (cont.)
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 10 (cont.)
Before starting the pump, match the pump series with
the stroke knob setting on this chart.
Liquifram™ Stroke Setting Chart
Pump Series Stroke Knob Setting
All A, B, J and P Series
C10, C11, C12, C70, C71, C72, C76, 90%
C90, C91, C92, E70, E71, E72
C78 50%
C13, C14, C73, C74, C77, C93, C94,
70%
E73, E74
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 11: Install the disk and new Liquifram™
Turn both the disk and
new Liquifram™
moving the Liquifram™
until its center is flush
with the outside housing
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
III. Low Output/Fails to Pump Against Pressure
Replacing the Liquifram™
Step 12: Re-install the Pump Head
Lightly re-install the four
mounting screws and
then tighten gradually in
a crisscross pattern until
tight
You’re done replacing the Liquifram™ . . .
III. Low Output/Fails to Pump Against Pressure
Install the 4-FV and
the suction valve
Re-connect the
tubing on suction
and discharge
sides
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Incorrect stroke length Check zero or re-zero pump
With pump running, turn stroke knob
toward zero or end of black or red band
on dial
The pump should operate quietly
without clicking at the zero position; if
not, the pump zero must be reset.
III. Low Output/Fails to Pump Against Pressure
HOW TO: Re-Zero Type I Pump -- Push-On Knob
Remove stroke knob by grasping
the knob firmly and pulling it
toward you
Pry off the yellow cap
Place the knob on a flat surface
Using needle-nose pliers,
squeeze the inner section
together while lifting the outer
section up
Push the inner section back onto
the “D”-shaped stroke
III. Low Output/Fails to Pump Against Pressure
HOW TO: Re-Zero Type I Pump -- Push-On Knob (Cont.)
With the pump
running, zero the pump
as before
Push down on the
outer section (a snap
sound indicates parts
are locked together)
Replace the yellow
cap over the outer
section of the knob,
aligning the tabs on
the cap with the slots
III. Low Output/Fails to Pump Against Pressure
How to: Re-Zero Type II Pump -- Collet Knob
Remove the Yellow Cap
Hold knob with soft jaw pliers
Loosen but do not remove the 5/16” (8mm) collet nut to
disconnect the knob
Pull the knob toward you to remove
With the pump running, zero the pump as before
Position the knob at zero, or the end of the low range
band, and tighten the 5/16” (8mm) collet nut
Replace the yellow cap
III. Low Output/Fails to Pump Against Pressure
Roytronic®
Stroke Adjustment for the Roytronic® pump
TO AVOID PUMP DAMAGE be sure the Stroke Shaft is contacting
the plunger before turning on pump
• Install a new Stroke Shaft. There might be resistance as
the O-ring slides into the control panel. To get the
STROKE SHAFT completely forward, turn the Stroke
Shaft by using the Stroke Knob until there is no
diaphragm movement. It may be necessary to turn on
the pump in order to get the SHAFT forward.
• Once the Stroke Shaft is completely forward, reset the
stroke length by pressing in the Stroke Knob so that the
Stroke Knob Pointer indicates 0 (zero)
5. Install the Stroke Knob Screw using a Phillips
• Insert the Stroke Knob Pointer into the Stroke Knob
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Tubing run on discharge Reduce tubing run length
may be too long.
Shorten tube length for
higher viscosity fluids
Increase tube diameter to
permit longer run
length
Consult
for more information
III. Low Output/Fails to Pump Against Pressure
Possible Cause Solution
Clogged Foot Valve Remove the
strainer Foot Valve
Strainer and
clean it.
Replace if
cracked or
damaged
Foot Valve
Strainer
IV. Excessive Pump
Output
Possible Cause Solution
Siphoning (pumping Move injection point to
downhill without a a pressurized location
multi-function valve) or install an LMI 4-FV
when applicable
IV. Excessive Pump Output
Possible Cause Solution
Little or no pressure If pressure at
at injection point injection point is less
than 25 PSI (1.7 Bar)
install an LMI multi-
function valve when
applicable
IV. Excessive Pump
Output
Multi-Function (4-FV) Valve Tubing Connection
Remove the yellow screw cap on
the top of the pump head and
screw in the valve so that it
contacts the O ring. An
additional 1/8 -1/4 turn may be
necessary to prevent leakage
1/4" O.D. tubing connects to the
side of the valve and acts as a
return line to the solution tank.
To ensure priming, this
tubing must NOT be
Secure return line to ensure pumped solution submerged in the solution.
returns to supply tank
IV. Excessive Pump
Output
Roytronic®
Ergonomic
Knobs
Improves
diaphragm sealing
Encapsulated
FEATURE Hardware
RICH
Double ball design
Mates onto discharge
check valve giving
customer control of rotational alignment
IV. Excessive Pump
Output
Roytronic®
NS
TIO
NEC
G CON
IN
TUB
NEW
IV. Excessive Pump
Output
Roytronic ®
Assemble 4FV Fitting and Coupling Nut with appropriate cartridges into the discharge
port of the pump. Use 13/16” or 20mm socket wrench to tighten to 50 inch-pounds.
DO NOT OVER TIGHTEN
O-Ring
NOTE
STEP 3.
- tighten
Bleed Nut
O-Ring
STEP 1
DO NOT SUBMERGE
Thread the
TUBING IN SOLUTION
4FV fitting
onto the
head
STEP 2.
Insert ¼" tubing
through Bleed Nut
IV. Excessive Pump Output
Possible Cause Solution
Excessive strokes Consult
per minute
PULSER may need
replacement
V. Failure to Run
Possible Causes Solution
EPU (Electronic DO NOT VOID YOUR
Processing Unit) WARRANTY
or by attempting to repair your
EPU or PULSER
PULSER failure yourself
Contact
Authorized Warranty
Service Center
TROUBLESHOOTING
®
LMI and ROYTRONIC PUMPS
