Reference Data Management the way we do it

Reference
Data Management
Accurate, Responsive, Transformed
The ART of Reference Data Management:
Accurate, Responsive, Transformed

In the Global Financial No matter where you work within Effective data management calls
financial services your job will have for a seamless integration between
Markets information information at its core and every job all elements of the overall data
is king and the depends on ready access to accurate, management lifecycle.
reliable, timely and relevant data.
organizations that have • strategy
The demand for aligned and • governance
quick and easy access centralized financial data underlies
• operations
to high-quality data every process within Securities and
Investments firms. Indeed regulatory • review, analysis and actions.
will win out in these acts such as MiFID, Sarbanes-Oxley,
turbulent times. Basel II, the U.S. Patriot Act, U.K.
Money Laundering and the Security
and Exchange Commission's
Regulation NMS mandate financial
institutions to maintain highly
accurate data.

A Reference Data Management framework

for the Data Management life-cycle

Accurate, Responsive, Transformed

Plan Structure
• Define data strategy • Align Organization
• Devise multi-channel to business goals
alignment plan • Develop review
y

and measurement
eg

• Develop data
ov

guidelines
t

management
er
ra

na
St

deployment
nc

roadmap
e

Quality
Scalability
Flexibility
Efficiency

Execute
Re an
vi d

Improve
ns

• Source &
ew Ac

tio

Authenticate data
, A tio

• Analyze data
ra
na ns

pe

• Identify root cause • Input, Aggregate,

ly

Validate & Distribute

si

for failure
s

• Validate Data Models • Deploy data

management tools
• Drive Improvement Programs
• Workflow and quality
management
Capgemini’s Global Our solutions are designed to reduce
RDM BPO Services your costs, improve the quality and
Capgemini’s Global Reference Data breadth of your data and to increase
Management BPO services delivers data its accuracy, resilience and timeliness
management services for all reference whilst you can continue to retain
data asset classes and data types that ownership of the processes.
are used and processed by financial
institutions. Our services include: Capgemini's Global
BPO Services Portfolio
- Managed RDM Services - sourcing, RDM BPO is part of our Knowledge
input, aggregation and validation of Process Outsourcing area which is
reference data a subset of our global BPO services
- Data integrity services involving portfolio that includes:
manual and automated cleansing
of enterprise data • Finance & Accounting BPO
- Data analytics BPO services that • Procurement BPO
delivers operational improvements • HR BPO
through business insight. • Knowledge Process Outsourcing
• Customer Care & Intelligence
• Management Assurance Services.

Capgemini's Global RDM BPO services

Managed Data Integrity Data Analytics

RDM Services Services BPO

• Data Sourcing • Manual Data • Risk Management

• Data input, Cleansing Analytics
aggregation • Metadata • Finance and
and validation management Investment Analytics
• Data Quality • Automated data • Operations Analytics
Management cleansing and Services
profiling

Asset / Data Classes supported

Client and
Securities Data Pricing Data Corporate Actions
Counterparty data
 Outsourcing data
management Improve Data Quality Manage Scale

processes can • Gain visibility into data quality • Quick ramp-up / ramp-down capability
through service provider
• Track quality through pre-defined
help capital Service Level Agreements • Access to skills / talent at the right low cost location
• Benchmark against competitor’s • Flexible resourcing / engagement models
markets firms / other similar outsourced business processes
• Measure quality output against industry standards
address these • Drive focused initiatives for improvement
Quality
key issues Scalability
Flexibility
Efficiency

Improve Operational Efficiency Increasing Flexibility to changes

• Reduced costs through Offshore delivery • Leverage already set-up processes to meet global /
regional regulatory requirements
• Leverage economies of scale and industrialized delivery
• Ability to drive specific clean-up projects to
• Drive process improvement through focused initiatives
comply with regulations
• Drive business insight through review
• Set-up/ Leverage centers of excellence
and analysis of data
on specialized data categories

Key drivers that are impacting Regulatory acts such as Basel II How Outsourcing can help
data management impose stringent norms for capital 1. Focus
Is your data Accurate? adequacy, risk measurement and The philosophy behind BPO is simple
In the financial markets, problems transparency which call for bullet- - focus on what you do best and leave
with data can occur at any point proof data governance measures. non-core functions to service providers
in the value chain – at the original who have the deep industry expertise
source, data vendors or in any In addition, the market is witnessing and capacity to deliver. Outsourcing
number of in-house processes for introduction of new, complex financial frees up your resources who can then
both buy-side and sell-side firms. products and organizations need to focus on the business of data rather
The data quality issues are respond to these market-driven changes. than its administration.
compounded by factors such as:
Are your processes Transformed 2. Improve Data Quality
– Inconsistency and lack of accuracy to take on the current competitive It can help benchmark/baseline
of data – from the need to validate environment? quality requirements and deliver
from multiple sources. Every organization is seeking improvement in quality that can be
– Lack of common data standards ways and means to achieve the twin tracked through pre-defined Service
– leading to inconsistency in data objectives of “improve performance” Level Agreements.
definitions and increased likelihood and “reduce costs”.
of errors. 3. Manage Scale
A number of operational issues are Outsourcing can help you manage
Are you Responsive to market driving this move towards greater scale by giving you the flexibility
and regulatory changes? efficiency: to ramp-up/ramp-down and access
Market factors have put a strain on the right talent at the right location.
data management processes because – Need for consolidation and
they require the delivery of high rationalization of data – from 4. Flexibility to Market and
volumes of data, with low latency, multiple disaggregated databases Regulatory changes
to trading systems. This calls for faster to a single repository run in a It provides you with the flexibility
response to high data volumes and an shared services mode. to respond to market and regulatory
ability to ramp-up/down operations – Dependence on manually intensive changes by driving focused data
depending on market conditions. procedures – for data cleansing and update projects aimed at regulatory
exception handling. compliance, or data cleansing
New regulations have forced firms initiatives or by setting up centers
– Lack of resources for data management
to place a high priority on the of excellence on complex products.
– considering the projected growth
production of accurate, timely of reference data services – more
data to feed internal systems. 5. Improve operational efficiency
resources and a more effective
By providing services at low cost
allocation of those resources will
locations, it can help drive down
be needed to control data.
costs, improve efficiencies through
rationalisation/consolidation or
through focused initiatives such as six
sigma. It can help you derive insights
into your business through analytics.
 Reference Data Management the way we do it

What’s different about the • Process Control, Managed Risk • Resourcing options spanning basic
Capgemini approach? and Flexibility headcount, staff transfer through
When you outsource to Capgemini • Delivery governance model that virtual client/service provider
the first thing you will notice is our lets the customer retain control management teams to Fully Managed
flexible and scalable approach and the over their processes while we Service running 24/7/365 provide
fact that we can tailor our service to deliver service at the lowest leading SLA driven operations
exactly fit the clients need, from the cost in an SLA-driven mode across all global time zones.
provision of just a few FTEs through
• Dedicated Capital markets sector
to a completely managed service. • People
expertise using a tried and tested
methodology framework for: • The deep domain expertise and
One of our unique services is what extensive financial market knowledge
Aggregation, Transformation,
we call a ‘Virtual Captive,’ basically it’s our people bring in, will ensure that
Governance and Distribution
like you having a subsidiary in India your solution is delivered by a
provides accuracy, reliability
without the associated costs or team who add value from day one
and timeliness
management headaches. This enables
• Using secure infrastructure, • Our people have an in-depth
you to keep total ownership of your
business rules driven technology understanding of reference and
processes and the service is driven
and alliances with leading RDM market data enabling them to
by us as per agreed SLAs.
tool vendors industrialises the interpret/validate complex sources,
process and supports rapid data manage input based on pre-defined
• End-to-end process support for
assimilation and deliver of the business rules and perform
the Reference Data Management
“golden copy” of the data multi-stage quality checks to ensure
supply chain
that data is of the highest quality.
• End-to-end process support for • Facilitating the support of multiple
all aspects of the RDM life-cycle source data acquisition, validation,
including: Data Strategy and cross mapping and normalisation
Governance, Data Operations into standard industry wide
and Data Review and Analysis data mode.
• Providing a more comprehensive
• Offshore Centre of Excellence
service than our competitors
by leveraging Capgemini Group • Delivers economies of scale
expertise and our Financial Sector and efficiency driving lowest
consulting services, technology total cost to process
capabilities and our leadership • Continuous improvement programs
in Outsourcing and best practice capture combined
• Deploying upstream and with root cause analysis and
downstream Business Analytics remedials ensures the transformation
combined with deep domain of RDM into a competitive back
expertise to deliver Transformation office service
in RDM through Business Insight.
 www.capgemini.com

About Capgemini and the

Collaborative Business Experience

Capgemini, one of the focused methods and tools. Through

world’s foremost providers commitment to mutual success and the
of Consulting, Technology achievement of tangible value, we help
and Outsourcing services, has a unique businesses implement growth strategies,
way of working with its clients, called leverage technology, and thrive through
the Collaborative Business Experience. the power of collaboration.

Backed by over three decades of industry Capgemini employs over 83,000 people
and service experience, the Collaborative worldwide and reported 2007 global
Business Experience is designed to help revenues of 8.7 billion euros.
our clients achieve better, faster, more
sustainable results through seamless More information about our services,
access to our network of world-leading offices and research is available at
technology partners and collaboration- www.capgemini.com.

For more information on our services

please contact
[email protected]
Copyright © 2008 Capgemini. All rights reserved.