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Canadian CV Format2

This resume summarizes the skills and experience of an individual seeking a job applying their knowledge in hospitality management. They have over 8 years of experience in various roles, including as a concierge associate, hostess, barista, server, service associate, and shift supervisor. Their education includes a post-graduate certificate in hospitality and tourism management and a bachelor's degree in hotel and hospitality management.

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Divine Lacuna
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467 views3 pages

Canadian CV Format2

This resume summarizes the skills and experience of an individual seeking a job applying their knowledge in hospitality management. They have over 8 years of experience in various roles, including as a concierge associate, hostess, barista, server, service associate, and shift supervisor. Their education includes a post-graduate certificate in hospitality and tourism management and a bachelor's degree in hotel and hospitality management.

Uploaded by

Divine Lacuna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
  • Professional Resume: This section contains personal information, an objective summary, skills, employment history, and education details of an individual.

FULL NAME

 (289) 123-4567  email@[Link]  Welland, ON, CA

OBJECTIVE
To obtain a job wherein I can apply my acquired knowledge and experiences I gained from my previous jobs and continue to
grow both professionally and personally.

SUMMARY OF SKILLS
• Good communication skills • Multi-Tasking • Microsoft Office and Opera • Leadership Skills
• Team Player • Time Management • Supply and Sales Forecast • Coaching
• Cashiering • Financial Report Skills
EMPLOYMENT HISTORY EDUCATION
Technical Support
PROFESSIONAL
Company,TRAININGS
Niagara Falls, ON, CA Post Graduate Certificate in
July 2020 – present Hospitality and Tourism
Concierge Associate
 Providing exemplary customer service by answering inbound calls from Management
Hotel customer College, Ontario, Canada
Makati City  Troubleshoot basic and routine customer issues that are technical in nature; September 2019 – April 2020
February 2013 –including
July 2013software, networking and other designated products
Tertiary
 Listen attentively with customers concern while demonstrating empathy
Marketing Department Bachelor of Science in Hotel and
and maximizing opportunity to build rapport with customers
Hospitality Management
Company Hostess – Part-time Pamantasan
College,Milestones, Marriott on the Falls, Niagara Falls, ON, CA
2010 – 2014
September 2012
September 2019 – present
 Welcoming guests and provides assistance with seats and tables Secondary
Food and Beverage Operations
 Handling reservations and bookings through “open table”
Catering Services
 Telephone etiquette New Era University
Intramuros,Manila
Providing best “At Your Service” attitude 2006 – 2010
March 2010 – May 2012
 Initiating meaningful conversations with guest
 Help servers to run food
Barista and Server – Part-time
Niagara-on-the-Lake, ON, CA
September 2019 – March 2020
 Barista skills and server skills
 Perform cashier related functions using POS
 Helps the management monitor the sales
Service Associate, Concierge
Hotels and Resorts
February 2019 - July 2019

 Delivering a 5-star hotel customer service in residential units


 Attending guests queries, provides assistance needed and monitoring concern’s
 In charge of the daily and monthly supply inventory
 Amenities and facilities inspection including pre and post events checklist
 Creating delighting and engaging experiences with guests
 Guest complaint’s recovery
Shift Supervisor
Company
May 2014 – January 2019
 Guiding and leading the team by equally delegating tasks and providing training and development to team members
during the shift
 In charge of cash flow, supply inventory, daily and weekly sales report of the branch
 Assist the store manager in achieving financial targets of the branch
 Evaluate team members’ performances for reference of the store manager’s overall
report for the midyear and annual appraisals

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