Mobile: + 91 9978617002 2348 Moti Makerwad Relief Road
Ahmedabad- 380001
M. Imran M. Firoz Memon
Career Objective
I am eager to build a career with a dynamic managed organization that will provide ample opportunities to
grow and reflect high standards of performance in any assignment given thereby ensuring organization
and personal growth.
Key Skills
• Excellent communication and interpersonal skills
• Can quickly adapt to new environment
• Ambitious, Quick learner, Hardworking, Result oriented
• Like to work in a team
• Outgoing and friendly
Education
Course Board Percentage /Grade Year
Post Graduate SLIMS B- 2014
Diploma in
Management
Bachelors Of Ahmedabad University (HLICA) B 2012
Computer
Applications
HSC Gujarat State (GSHSEB) 75.86 2009
SSC Gujarat State (GSEB) 70.46 2007
Current Organization
• Organization : Escrow Web Solutions
• Position : Business Head
• Duration : Aug’18 to Present
MAIN RESPONSIBILITIES:
• Project management, time and resource allocation.
• Timely status reporting to the client.
• Ability to manage escalations and issue resolution.
• Experience in people management along with clear communication with the client and internal team.
• Delivering and communicating add-on features solutions to clients.
• Working with the team to ensure delivery of client expectations and ensuring the solution is right and
is client quality.
• Manage Multiple Projects at one time.
Organizational Experience
• Company : Webinfinium Technologies
• Position : Business Development Manager
• Duration : Apr’18 to July’18
MAIN RESPONSIBILITIES:
• Generate the leads through cold calling & social networking.
• Managing the Team.
• Find out relevant business opportunity through Freelancer portals.
• Bid on portals like Upwork, freelancer, PPH etc and send proposal to clients.
• Following up New Business Opportunities and Setting up Meeting.
• Regular meetings with Project Managers follow up and feedback and Developers.
Organization:
• Company : NCrypted Technologies Pvt Ltd
• Position : Business Development Executive
• Duration : Sep’17 to Apr’18
MAIN RESPONSIBILITIES:
• Generate the leads through cold calling & social networking.
• Managing the Team.
• Handling inbound inquires
• Introducing products to clients and give them detailed information about each functionalities.
• Requirement gathering.
• Negotiation with clients at the time of closure
• Understand requirements from client and explaining it to developers
• Following up New Business Opportunities and Setting up Meeting.
• Technical proposal writing
• Regular meetings with Project Managers follow up and feedback and Developers.
Organization:
• Company: iFlair Web Technologies
• Position : Business Development Executive
• Duration : June’17 to Sep’17
MAIN RESPONSIBILITIES:
• Generate the leads through cold calling & social networking.
• Find out relevant business opportunity to the client through Tenders & Projects.
• Knowledge of marketplace, client lionizing through email and fundamentals of the business analysis.
• Lead projects from initiation to execution including, conversion of customer requirements to business
requirements, preparing proposals and execution with team. Coordinated marketing agency activities
including presentation design, print add design, online marketing through social media, exhibitions,
and events.
• Following up New Business Opportunities and Setting up Meeting.
Organization:
• Company : Vodafone India Service Pvt Ltd (Ireland Process)
• Position : Executive
• Duration : May’14 to Apr’17 (3 Years)
• Role: Chief responsibilities pertain to Business Operation which includes backend processing of
business sourced by the channel partners from Ireland and dealing with third party along with
internal clients. Convincing customers to port their numbers from other providers to Vodafone.
MAIN RESPONSIBILITIES:
• I worked for porting team which deals with portability of customers in Ireland.
• Handled the team of 8 people for last one year.
• There are 8 different sub processes in porting and I worked in six out of them.
• Handling operations of concerned department i.e. Order and it’s processing for system & network
related tasks for Number portability across Ireland.
• Resolving customers query through E-mails and calls.
• Constant communication with customers and internal agents.
• Pro-actively ask customers about the services and issues if they have any.
• Resolved internal agents query regarding porting.
• Finding business companies who has more than 50 numbers and port them in to Vodafone.
Languages known
• English
• Hindi
• Gujarati
Interests
• Cricket
• Movies
• Travelling
Declaration
I hereby declare that the information presented above is true to the best of my knowledge.
Place: Ahmedabad (M. Imran M. Firoz Memon)
