Name __________ Class ____________

Exit test (General review)

LISTENING
Track 6

Listen to a presentation by Robert Innes, CEO of Talbot Engineering. He’s speaking to workers at the
opening of a newly-refurbished factory in Leeds, UK. Choose the best answer – a, b, or c – to the
questions below.
1 What does Innes say about the history of the company?
a) The company is more than two hundred years old.
b) In the past ten years, the company has changed from being complacent to being competitive.
c) It used to be family-owned and that helped create the company culture.
2 Who needs to ask if the company is running as smoothly as possible, whether communication with
customers is as good as it can be and how services can be improved?
a) All of Talbot’s employees
b) Talbot’s management
c) Talbot’s customers
3 What does Innes say he wants to give Talbot’s customers?
a) The best value for money
b) A relationship that lasts years rather than months
c) Clear goals
4 How does Talbot prefer to work with customers?
a) To fill their orders accurately and quickly
b) To collaborate on research and development
c) To carry out market research on behalf of customers
5 What can workers at Daisy Hill expect to see?
a) Executive managers who want to understand production processes
b) Quality control inspectors who want to see how work is carried out
c) Customers who want to see how products are made
6 What does Innes say Talbot factors into its production costs?
a) The human side of production
b) Depreciation of equipment
c) Regular pay increases
7 How much of its production does Talbot export?
a) 14 per cent
b) 40 per cent
c) 44 per cent
8 What can we infer from Innes’s mention of China?
a) Talbot’s main competition will be from Chinese companies.
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 b) Talbot hopes to manufacture more cheaply in China for import to the UK.
c) Talbot hopes to increase its sales outside of the UK.
9 What is the current status of Talbot’s production in China?
a) Some joint ventures have already been set up.
b) Several factories have already commenced production.
c) A timeline has been established for outsourcing work to Asia.
10 What opportunity will some Daisy Hill workers be offered?
a) The chance to take on middle management jobs in Chinese factories
b) The chance to be trained in the latest manufacturing techniques
c) The chance to go to China to provide training

LANGUAGE
Find and correct the error in each sentence.
11 I don’t feel enough confident to stand in front of an audience and answer their questions.
_______________

12 Which our competition doesn’t do is provide good after-sales service. _______________

13 The training weekend was, all above, a great chance for people to get to know one another.
_______________

14 Our company has 20 years’ the experience of working in a global marketplace in at least 20 different
languages. _______________

15 We’ve sold about 28,000 units to date, which about 26,000 are still in use. _______________

16 By experience day-to-day life in one of your target markets, you can really begin to understand your
potential customers. _______________

17 Last Friday, the office lights were left on at the end of the day, so please remember switching them off
before you leave this afternoon. _______________

18 Fred must been a good salesperson when he worked for us because there was a sudden drop in sales
revenue after he left. _______________

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19 Even if we’d sold twice as much, it would have made any difference – we’d still be way below the
forecasts. _______________

20 We’ve run of money out so I’m afraid we may be looking at having to file for bankruptcy.
_______________

21 I’m as ready to finish this project as you are ready. _______________

22 It’s just me or are there a lot of people sitting around trying to look busy? _______________

23 David is hoping mad about Lucien leaving without giving any notice and taking a job with the
competition. _______________

24 Who Lindy brought to the company was a good eye for design and a lot of international experience.
_______________

25 When you’re scheduling the conference, be sure include plenty of time after each session for
questions and answers. _______________

SKILLS
A Match the questions and statements (26–33) with the best responses (a–h).
26 I don’t suppose you know any good a) You have to weigh up the pros and cons.
places to eat near here, do you?
27 I’ve been based in Singapore for the b) I’m not sure I agree with you there. I
past three years. think we need to make some of these
decisions ourselves.
28 Let me make sure I understand you c) If I could just finish what I was saying,
correctly. You’re saying the Leeds I’ll talk about that situation in a minute.
location won’t remain open?
29 Sorry, could I ask you to give me d) Let’s not make any hasty decisions. We
those figures again? need to think this through a bit more.
30 The best course of action is to get e) Sure. I said $49,300 in the first quarter
some focus groups together over the and $39,030 in the second.
coming weeks.
31 I do think it’s important we offer f) As a matter of fact, I went to a fantastic
someone the job today. curry house last night.
32 What do you think I should do about g) No, what I meant to say was the Leeds
accepting the promotion offer? operation will be scaled down.

33 Sorry to interrupt, I just wonder if h) I was there not long ago, actually.

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 you’re going to tell us what you plan
to do about the situation in Mumbai?

B Complete the sentences with the words in the box.

alternative discussion e-mail point question start thing
34 OK, from your _______________ of view, we should scrap this idea. Correct?

35 You know, a funny _______________ happened to me the other day while I was waiting for a client
to arrive at my office for a meeting.

36 Could you please confirm your order by _______________ as soon as possible?

37 Let’s go round the table once and then open the _______________ up.

38 Sorry, could you just repeat your _______________ because I don’t think everyone heard.

39 We may have no _______________ but to ignore the problem and continue with the project as
planned.

40 We only have 45 minutes so let’s make a _______________.

READING
Read the article and choose the best option – a, b or c – to complete the sentences below.
41 According to the article, ambition is _____ success in business.

a) necessary for
b) not always important for
c) ultimately harmful to
42 Most people probably _____ needed to experience the sort of success that strongly ambitious people
often achieve.

a) can’t learn the traits

b) don’t understand what’s
c) already have the skills
43 Cary Cooper believes that strong ambition often _____.

a) is harmful to children
b) leads to failure
c) makes people unhappy
44 People who have ‘healthy’ ambition generally _____.

a) enjoy their work

b) try a lot of different things
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 c) pretend to be happy
45 Tapping into a healthy ambition is a matter of understanding _____.

a) your past
b) what you really want
c) competition
46 Comfort is generally _____ of ambition.

a) a common result
b) the enemy
c) a key motivation
47 Less ambitious people tend to take _____ than very driven people.

a) less advice
b) more time decision-making
c) fewer risks
48 Finding a job that perfectly matches your skills _____ ambition.

a) isn’t a realistic
b) should be your highest
c) will unlock your
49 John Drysdale believes that in the past, people tended to view ambition more as a desire for _____
than they do now.

a) hard work
b) money and power
c) respect
50 Ambition is useful only if you also have _____.

a) real ability
b) clear earning potential
c) a sound business plan

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WRITING
You represent a firm of market research consultants which is proposing to carry out research into
Internet use in East Africa for the producer of a very low-cost, Internet-ready palmtop computer (the
client company). Look at the informal notes and draw up the first part of a proposal in three
paragraphs (200–250 words), with subheadings as shown. You do not need to specify details such as
costs and deadlines for the work.

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SPEAKING
You are going to have a speaking test that will last 15 to 20 minutes. There will be two parts.
Part A:You will prepare a short (five-minute) presentation, give the presentation and then answer
questions about it.
Part B: You will role-play a networking situation at a conference.

A Choose one of the topics below and prepare a short presentation. You should begin with a
suitable introduction, divide the information into about three main parts and end with a conclusion.
You have 15 minutes to prepare.
1 Make a presentation about your own first impressions of a company, product or service. Provide a
short background to the company, product or service, then explain the factors that created your first
impression. Explain which good points should be preserved and areas in which you think the first impression
could be improved.
2 Make a presentation about a job: either the job you have or one you would like to have. Describe the
job in terms of current employment trends. What flexibility does the job allow? Does it involve working with
‘virtual’ teams that are geographically spread out? Does it involve working with both regular employees and
short-term contract staff or consultants?
3 Make a presentation about any online aspect of your company’s business. If your company actively
does business online, explain how the business works: how the product or service is marketed, how orders are
taken and filled, etc. If your company doesn’t do business online, explain what function any online presence
serves and explain why the company isn’t well-suited to online business or how the company could make use
of the Internet.

B Imagine you are at a conference waiting for a talk about doing business across cultures to begin.
You decide to strike up a conversation with the person sitting next to you. Think of a topic you can
introduce to get the conversation going and try to maintain the flow for about five minutes.

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