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Web Design Quality Assessment Framework

This document outlines five key factors for evaluating an online education system: system quality, service quality, information quality, perceived value, and fulfillment. It further breaks down system quality, service quality, and information quality into specific criteria like ease of use, reliability, content, and interactions between teachers and learners.

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Syed fayas thanveer S
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37 views2 pages

Web Design Quality Assessment Framework

This document outlines five key factors for evaluating an online education system: system quality, service quality, information quality, perceived value, and fulfillment. It further breaks down system quality, service quality, and information quality into specific criteria like ease of use, reliability, content, and interactions between teachers and learners.

Uploaded by

Syed fayas thanveer S
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

1.

Web Design
2. Course Assortment
3. Perceived Value
4. Security
5. Fulfilment

SYSTEM QUALITY
Ease of Use
Reliability
Functionality
Quality of Data
Presentation of Material
Search-ability
Speed
Responsiveness of the system
Security Interaction

SERVICE QUALITY
Delivery of Lecture
Teacher Learner Interaction
Practice
Evaluation and Feedback
Curriculum Management

INFORMATION QUALITY
User Interface
Ease of Use
Functionality
Reliability
Proper Navigation
Content
SYSTEM QUALITY
Ease of Use
Reliability
Search-ability
Responsiveness of the system
Security Interaction
SERVICE QUALITY
Delivery of Lecture
Teacher Learner Interaction
Practice
Evaluation and Feedback
Curriculum Management

INFORMATION QUALITY
User Interface
Functionality
Proper Navigation
Content
PERCEIVED VALUE
SECURITY
FULFILMENT

 System Quality
 Service Quality
 Information Quality
 Perceived Value
 Fulfilment

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