1. Is Yakult a manufacturing or service business?
- manufacturing business
- produces tangible product - fermented drink bottles
- yakult bottles are homogeneous and standardized - 10 pack and 5 pack of yakult
2. Inputs of Yakult
- polystyrene resin beads
- skim milk powder
- sugar
- water
- beneficial bacteria
- fermenting tanks
3. Processes of Yakult
- sterilize water and milk power, and then combine
- fill bottles with liquid then seal
- mix bacteria and sugar, leave to ferment
- label bottles
4. Outputs of Yakult
- 5 pack of yakult light
- 5 pack of original yakult
- 10 pack of original yakult
5. Technological Developments of Yakult
1. AUTOMATED PRODUCTION LINE
- one way automated process to transfer Yakult
through a closed set of pipes, valves and filters
- automated by a control panel
- control panel receives information such as bottle count, operating time
- integrates a robotic arm - stack pallets of Yakult for distribution - stacks 3 slabs in 3 secs
2. COMPUTER AIDED MANUFACTURING
- software to check flow of inputs in the production line
- turns off red spray paint station on days yakult light is produced.
6. Materials Management of Yakult
1 . MASTER PRODUCTION SCHEDULE
- production of yakult light 5 pack
- June 1 - 10 2018
- 4 million packs
- South Dandenong Yakult Plant
2. MATERIALS REQUIREMENT PLANNING
- 6000 L of water
- 100 kg of sugar per day
- 1.2kg of beneficial bacterial culture per day
3. . JUST IN TIME
- ingredients : sugar, skim milk powder
- have a best before and use by date
- ensures drinks are fresh and safe to consume
7. Quality Management at Yakult
1. QUALITY ASSURANCE
- complies with standards of ISO 9001:2008
- measures excellence in product handling
- factory and personnel hygiene
- equipment cleaning
- have routine auditing on a regular basis to maintain certification
2. QUALITY CONTROL
- 100 - 200 product samples are randomly tested from each batch of yakult
- checked for incorrect printing, markings and ensuring proper sealing
- microbiological tests - checks amount of bacteria, ensures there is little to zero levels of contaminated
bacteria
8. Waste Management at Yakult
- 99.5% of its ingredients end up in bottles
- Cleaning waste is processed at an on-site water treatment facility
- Use of LED lights
- not using Chloroflurocarbons in cooling or refrigeration
- bottles are collected for recycling, and then crushed and mixed with other resin beads to build
chairs and tables
9. CSR responsibilities at Yakult
- corporate sponsorship - ESSENDON FC (community)
- regular hearing checks for employees (employees)
- creation of a high quality product for customers (customers)
- free of charge educational factory tours (community)
- recycling paper products e.g. skim milk bags (environment)
- local suppliers for ingredients - reduces carbon emissions, local employment
10. Global Considerations of Yakult
1. SUPPLY CHAIN MANAGEMENT
- Yakult checks the quality of suppliers and supplies to ensure there is a consistency in high
quality - skim milk powder
- local suppliers - reduces freight costs, high quality AUS made (CSR)
- sources Shirota Strain Probiotic Bacteria from Japanese suppliers , not found in aus
- Uses a JIT approach - has a positive relationship with their range of suppliers.
- Corporate delivery - refrigerated trucks deliver to major warehouses for Coles and Woolworths,
and then to individual stores
