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Negotiating a Budget Appliance Deal

The document discusses making a purchase proposal to a salesperson for a fridge freezer and smart TV together for between £250-£310 including delivery. The customer acknowledges the salesperson may think the budget is unreasonable and not respect their need to close up for the day. They ask what would be needed to make the deal work and if they would be better trying a different retailer, expressing they value the quality from this store.

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couchybaby
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143 views1 page

Negotiating a Budget Appliance Deal

The document discusses making a purchase proposal to a salesperson for a fridge freezer and smart TV together for between £250-£310 including delivery. The customer acknowledges the salesperson may think the budget is unreasonable and not respect their need to close up for the day. They ask what would be needed to make the deal work and if they would be better trying a different retailer, expressing they value the quality from this store.

Uploaded by

couchybaby
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd

Is now a bad time to talk?

I know you’re getting ready to close, and I’m getting ready to give you a real
headache….

Would it be completely unreasonable to run something by you?

You’re probably going to think I'm being unreasonable and not respecting you have a
job to do.

Would you be completely offended if I wanted to make a proposal?

I’m warning you now. You're going to hate and think I've gone mad. I’m kind of
embarrassed to tell you my offer, because I’m just moving house and don’t have a
massive budget.

Buying a fridge freezer and a smart TV together for between £250 to £310, with
delivery included.

What would you need to make this work?

So it sounds you’re worried about agreeing to something your manager may not
like?

We know I could get these cheaper somewhere else, but I get the quality here.

Loss Aversion

I wanted to spend a few hundred today and get it taken care of, but do you think I’d
be better off trying somewhere else?

...because....

And I'll come back in a few weeks time and pick up a washer/dryer from you as well.

How should we proceed from here?

What would it take...?

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