Mercedes A-Class Gearbox Troubleshooting
Mercedes A-Class Gearbox Troubleshooting
Please Note Repairs to the [Link] (Brains) of your automatic gearbox and Gear Selector module,
PCB (Printed circuit board) can now be undertaken by:-
ECU [Link] for a fraction of the cost of a new unit and you will get a 10% discount if you mention
this site (Lofty's Homepage)
When sending units from either W168 or W169 please ensure that the electrical connection is well
protected against damage , also be aware that the FTC/ECU on the W169 will be returned uninstalled on
the valve chest this is to prevent damage in transit.
11.12.13 ECU testing have be requested to put in an instruction sheet 'How to install the FTC/ECU and
what torque to apply to the secuing screws.'
Most of the information and photographs on this page has been donated by various owners in an attempt
to help others overcome problems, despite the fact that I have collated it I cannot vouch for any of the
procedures or details on this page as my own car is a manual gearbox and I know little about the fully
automatic transmissions fitted to the 'A' Class or any other car.
I have however managed to back the page up with other information which I have access to.
Of one thing however I am assured, the information and photographs are more comprehensive and
instructional than any information you might be able to extract from Mercedes-Benz workshop manager's
or dealership who appear to only have one solution to an automatic transmission problem? Replace the
complete transmission with all that entails or quoting several thousands of £££££ for the repair which of
course will only have a limited warrantee.
Thanks to all readers who have forwarded information and in some cases excellent photos which have
been used in the formation of this page along with Lynn who supplied this useful contact.
Stephens+Engineering+Automatics when all else failed this company sorted out Lynn's gear box and gave
her a warrantee, she in turn recommends this company to other owners with automatic transmission
problems
However I would point out that since this mail was received ,some years back and with the help of
owners of automatic 'A' Class models massive steps forward have been made to resolve and discover
what causes of the 'F' display that along with the professional help of ECU [Link]. owners that can
fend for themselves with DIY can now resolve all of the problems that cause this annoying display which
produces such problems on the Automatic transmission .
Those of you with handbooks for your Automatic 'A' Class should will have this information in part in
your Owners handbook Under Automatic Transmission (In my handbook page page 207) . However I am
very much aware that a large number of owners World wide having purchased used vehicles do not have
owners handbooks and therefore will not be aware of the procedures to be employed when a Fault occurs
on the automatic transmission, 'F' Displayed, hopefully this information will help you and advise you
what is going on and what to do to get home or a place of safety when the 'F' displays and normal driving
is not possible.
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The transmission automatically adapts to the individual driving style of the driver by adjusting its shift
positions.
The adjustment of the shift points is a continuous process which permanently reflects the road and traffic
conditions at any given moment, as well as the drivers own requirements .
If the operating circumstances change , the automatic transmission reacts by adjusting the gear shift
program.
Pulling away
Apply the service/foot brake to release the selector lever lock. Release the parking/hand brake
With the engine at Idling speed, select a drive position . Allow the gear engagement process to run
completely , especially if the engine is cold .
This is indicated by a gentle jerk.
Release the service brake (foot) and depress the accelerator pedal.
Stopping
Leave the selector lever in the drive D or R position and apply the service/foot brake or parking/hand
brake to prevent the vehicle from either rolling forwards ( or backwards on an uphill gradient.)
Manoeuvring
When manoeuvring in a tight space, control the speed by carefully applying and releasing the service
brake (foot), Do not depress the accelerator pedal too suddenly or too far.
This question was asked by a reader who was able to select gears without depressing the brake pedal.
It is a really strange white auto adjuster thing in the middle of the cable with a black button on. If the
press the button you can collapse the adjuster, by pushing it, pressing again will allow it to release to the
position it needs to be in.
Now. Mine also moves from park without the brake but I actually prefer it that way myself so I have
never experimented with the position you should have it in before pressing the release button on the
adjuster, he will have to try it to figure the correct way. I think that it has to be collapsed. Put the car in
park, foot off the brake and press the button. If that doesn't work then he will have to tray brake on brake
off ignition on / off and whatever to get it set correctly unless he can find instructions in WIS.
John
In my opinion whether required or not it is a wise move to have your foot on the brake pedal when
starting any car, in the case of automatics this rule is always best followed if accidents are to be
prevented.
Lofty
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This above document will print out and will be useful in the event of a problem. Click top left hand corner
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Peter from Australia who also suffered this problem had his board checked by an auto technician who
found many dry joints and poor soldering on the PCB.
see his e-mail:-
Dear Lofty
Many thanks for such an excellent, helpful site. I just want to add one suggestion for other people who
suffer the 'F fault' - get an electronics technician to check the printed circuit board and re-solder bad
connections if needed.
I also asked an electronics technician to look at the sensor module's printed circuit board.
The technician said it was a wonder the sensor module ever worked, because it had various badly soldered
or 'dry' joints.
He re-soldered the joints (especially the ones where the main power cable plugs in) and it has worked fine
so far.
He only charged $10 (Australian).
I suggest your readers do the same if they have the Auto transmission 'F-fault' problems
Thanks again for such useful money-saving info.
Best regards
Peter Ritchie (Australia)
If you have a problem and would like your board checked please contact
ECU [Link] will now undertake this task for you as well as checking the board for faults they can
also replace defective components on the board
link to site:- e-mail/ECU [Link]/ Repairs to Gear Selector Module PCB 'A' Class Fully Automatic
Transmission. or telephone 0044(0)1773535638 Mention 'lofty's Homepage' when calling it would also be
helpful if you could enclose a history of the fault (Details of the fault) and any fault codes that point to
this module.
problem with the alternator belt, tensioner is knackered however still ticking along, I'm waiting for the
part so the car can be repaired on Friday. Do you think if the tensioner has completely given up this could
be part of the F problem?
Yes, In my view the only way there could have been a connection between these two faults was if the
battery power was low caused by the belt not rotating the alternator as should be the case. Battery power
is important with the automatic gearbox as it is powered by electrical circuits.
Although I have heard of this display many many times with the car going into 'limp home mode' I'm not
aware of what causes it and have never seen the reason printed. I communicated this to the owner in
question.
The reader has kindly come back with further information that may help other owners
I took the car into MB for a diagnostic check....mainly due to reading through forums and feeling nervous
the car would be heading to the scrappies.
Fault stored was P1872 - Gear selector module......."fault is only stored at present and code was able to be
erased, if fault reoccurs then new module is required"
They told me that the fault may or may not happen again, however had the fault been "recurring" as
opposed to "stored" then a repair would be needed As soon as possible (asap).
This e-mail was received from Peter in NZ which may also help other owners with this
problem.23/12/2010
Firstly our little A160 with the automatic tip-tronic type gearbox has been seen with the dreaded F sign on
a rather too frequent basis, amongst other less obvious maladies.
Well I looked carefully at what your website has to offer and agree whole heartedly it is pretty much
right... but I do think it should make clear that the PCB on the gear-stick mounting frame is I think
significantly more cunning than I anyway gave it credit for.
Firstly the original was a real problem, cleaning it with contact spray was only marginally successful, it
had immediate good results but within a week or so it was back to the bad old days only worse, however a
squirt down the gear-stick hole allows it to be driven for a short time to get it home ...
The solution in my case was to fit a PCB from a later model, from an A190 that is a 2002 model or later,
that has quite amazing results it cleans up the lumpy gear change issues, improves the gear meshing
significantly and generally makes a huge difference.
I've been back to Peter with some questions, because what is bread & butter to one person can be a
mammoth task to another.
He says, The replacement of the PCB for another one is easily within the scope of a careful DIYer ... just
unclip the plastic sections and remove the 3 small T6 Torx screws that hold the PCB to the plastic frame
and patiently swap it out.
Now there is a risk with the PCB swap that the slide is not placed correctly over the drive fork and if that
happens it will break the slide and I am confident it will not be possible to get a replacement from MB ..
You obviously also need to be careful of static electricity, so wear a anti-static wrist band when touching
the PCB!
But those are the downsides to what is not a difficult to do if taken with care!
Thanks Peter
My further observations would be to ensure if undertaking/attempting this task to acquire the selector
module from an accident damaged vehicle rather than a scraped vehicle irrespective of age.
I make this comment knowing that a number of owners have sold their cars for scrap being totally unable
at reasonable cost to undertake the repairs needed, 16/5/2011 the cost of the replacement parts being more
than the market/trade in price of the car.
Albeit we are slowly getting to grips with the unit with the help of ECU testing where parts were
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previously too expensive to replace we are now able to get them tested and repaired.
Always disconnect the battery when working on electrical components on the car this must be the case
with main ECU as well as the [Link]
So if buying a used unit, there may be some wisdom in buying a one from a later model than you actually
own car, as the replacement may have modifications that your defective has not got.
That's just one more bit of information that may assist owners with what is a nightmare situation
particularly where the vehicle is in good general condition but of low financial value.
It is unlikely that a MB main dealer will want to undertake this task, they will want to fit a new selector
module which may with fitting cost you more than your car is worth.
Follow up mail
Lofty, My A160 with the modified gear change PCB from a A190 has now done about a 2500Km
(3.1.2011) without the slightest sign of an 'F' displaying so I think it is a goer and I cannot tell you how
much better it goes - better fuel economy and far smoother on the changes both up and down so would
recommend the upgrade for any or the 1999 era vehicles weather it goes well or not.
Peter
The owners had a A190 fully auto W Reg. that often jumped out of gear and displayed 'F' which he found
he could over come by switching off the engine for two minutes and then re-starting. All would then be
well until until the next time, however his problems were worsened by the fact that when we got a cold
spell the car would not start first time, as a result replaced his battery, which has also cured to date at
least, the 'F problem.
OK so the battery cost him £100, but my goodness its cheaper than taking the car to Mercedes where the
diagnostics test alone will cost you £50 minimum plus Vat + the repairs, well the sky appears to be the
limit with MB on this repair/problem.
The owner in question also highlighted a very good point, it is usual for original batteries to last longer
than replacements, and its also the case that auto boxes appear to start their antics 'F' etc at between 50-
70000, the car driven 12 to 140000 miles a year will give you almost to the day the life of the battery 4-5
years max, so if your car is displaying these problems fully charge the battery or at least get it tested it
may be the cause of your problems and all though the battery will cost, it will not cost you what MB will
charge you to examine your car and come up with the list of possible faults, the vast number of which
could be down to the state of the battery.
Lofty.
I read with interest the thread about the A class automatic gear selector modules going faulty with the
thought being that it is the infra-red detectors that are getting dirty. I found it odd that everyone seems to
be trying to clean them out with contact cleaner. There are no contacts in these sensors. They are
essentially an infra-red light emitting diode in one side and a photo transistor on the other. The transistor
detecting an arm interrupting the light beam. The most likely thing to get into the sensors is dust and an
air line will clear this away. Contact cleaner has lubricants in them and this will leave an oily film on the
transducers which will attract more dirt. If you want to use a solvent cleaner to wash the transducer I
would use Iso-Propanol (IPA) which is readily available from electronic suppliers such as [Link]
This will leave no residue when it has evaporated and will not damage electronic components. Let it all
evaporate before re-powering the board.
John Harmer, Senior Area Engineer
Unquote
Thanks John , the more information on this problem the better, even with 'Star' Diagnostics MB seem to
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be guessing when it comes to dealing with the 'F' Display or just quote for a new gearbox and selector
module which isn't helpful when the repair costs more than the car is worth in money terms.
Lofty
I wanted to say a big thank you for the clarity of information and instructions with respect to dreaded "F"
issue on the Mercedes A Class. I have a 2002 LWB Automatic and had the F mode turn up on the dash a
few months ago.
I had a local dealer look at the car and was quoted between £900 to £1300 to fix.
As with many others in my position this repair value exceeds the price of the car so I considered
scrapping the car and was offered £200 when I phone around!
Then I discovered your website and having read the details in full on page 59 decided to have a look at
the gear selector module .
I successfully removed the PCB and sent it off for testing and was pleased to hear the board had a fault. It
cost £190 for the repair, at ECU [Link].
It took a further hour for me to fit everything back when the PCB was returned.
The "F" fault was fixed and the car has been driving better that ever, the gear change has never been so
smooth.
A really excellent result considering the tricky decision of scrapping and spending money I would not see
a return on. Your site saved the day, thank you Lofty!!!!!!!
Best regards R
A little extra information for you on the W168 A170 Full Automatic
The 'F' issue affected us every 2 to 3 thousand miles, however lately its done it as frequently as every 10
miles - I checked the fault codes and found gear selector module to be listed. I note that on your page
[Link] the 5th image has an arrow pointing to what's referred to as
a selector lever, this is incorrect, its simply an interlock solenoid that stops you from moving the gear
lever at certain times.
I have attached pictures of the circuit board, this and the interlock
are the only electronic components in the lever. It should be noted
that the selector position is detected by infrared break beam
sensors, not any type of copper slip connections, which means the
usual culprit of dirty copper tracks or cracks is ruled out.
The circuit board looks fine, no broken tracks or dry joints, so I
can only presume that if it is indeed the selector module that's at
fault(sometimes the fault code could be erroneous) then its
possibly a design flaw or perhaps a software fault or perhaps
weakening sensor LED's.
This information was provided by another Ausie who got herself out of trouble by cleaning the PCB, she
has offered this information if you intend doing the same or just want to remove the PCB to send to ECU
[Link] for service.
A few of things I learnt in the process of cleaning the IR detectors, an enhancement to John Hurley’s
excellent instructions (for rank amateurs such as I):
(1) The metal clip that holds the Bowden cable in place in the turret frame (p4, p1 and p2) is a mongrel
remove. Brute force seems to be the answer. Luckily it goes back more easily.
(2) The top of the unit consists of two nested layers, each with it’s own set of plastic clips; John says
airily “When you see the unit out of the housing it is very self explanatory” – and it is, if you know what
is going on!
There are TWO sets of clips – a) the four lower clips, offset towards the corners of the unit, hold the unit
onto the console frame and b) the upper set of clips hold the two nested halves of the unit together.
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You cannot release the inner unit (b) until you have taken the unit off the frame (a). Don’t worry, it is self-
explanatory when you see it : –)
(3) When putting it back together, you must get the little sliding switch on the PCB lined up with the slot
in the metal fork? attached to the gear lever – obviously, or the switch will not slide as the gear lever is
moved and so engage with the IR sensors. [I would guess that in the manufacturing process, there is a jig
that keeps the sliding switch in the correct position when the top ‘clicks’ into place.
In the absence of a jig, a technical bamboo satay skewer poked up the inside of the console fits either of
the little square sockets underneath the sliding switch, and can be used to hold the switch in the right
place while you line it all up.
(4) John’s advice to unbolt the handbrake worked well, but was a little more tricky to replace - in the
absence of a hoist to allow me to slacken off the handbrake cable when putting it back together!
The work around is to pop the cup holder and AC vents out of the end of the console to give access to the
handbrake while the console is loosely fitted into place.
Unhitch the handbrake cable from the lever, and bolt the lever back into place. I didn’t want to damage
the wire rope of the cable by trying to grip it with a pair of pliers, so I tied a length of Venetian blind cord
to the cable, and put enough tension on it to be able to slip the end of the cable back into the handbrake
lever.
The fiendishly cunning secret is to use the right knot – a simple 'Prusik hitch' didn’t grip the cable well
enough, so I used an Icicle hitch. It looks more complicated than it is – instructions for tying it may be
found online, search for ‘Icicle hitch’ or ‘Icicle knot’
Thank you Caroline, it does not mean much to me because my car is a manual, but I am sure it will help
others . Lofty 17/01/2013.
I have cleaned up the infra red sensors and put it all back together
and so far its been fine, but its too early to call it, I will update
you in a few months to let you know if cleaning helped.
Thank you Darren every little helps.
Regards
Update on Darren's car, It ran well for approx 4 months, the fault then reoccurred and the car is at present
un-drivable. I will update you further information when I hear the outcome. The latest news from Darren:-
Lofty
I decided to purchase a gear selector module from the dealer, I got a 10% discount making it £332 inc vat
Despite the dealer insisting that a new module needs to be coded, I decided to just try it anyway and on
my 1999 car it plugged straight in without coding and it selects gears correctly without the dreaded F
So a bit more info on the status for you, I'll put it through its MOT and take it for a proper drive and see
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As with buying a car from the car sales you do have to set a limit when it comes to spending out on
repairs on the older Vehicles, especially if the work be carried out is not guaranteed to cure the fault long
term. Lets hope Darren has made the right choice in repairing his car and may he now get many more
miles from it.
lofty
Dear Lofty Many thanks for such an excellent, helpful site. I just
want to add one suggestion for other people who suffer the 'F
fault' - get an electronics technician to check the printed circuit
board and re-solder bad connections if needed.
I also asked an electronics technician to look at the sensor module's printed circuit board.
The technician said it was a wonder the sensor module ever worked, because it had various badly soldered
or 'dry' joints.
He re-soldered the joints (especially the ones where the main power cable plugs in) and it has worked fine
so far.
He only charged $10 (Australian).
I suggest your readers do the same if they have the Auto transmission 'F-fault' problems
Thanks again for such useful money-saving info.
Best regards
Peter Ritchie (Australia)
Thank you Peter that sounds like real good information to me and may account for boards failing a few
weeks after they have been cleaned which although can help does not always appear to be the total
answer.
If you follow Peters advise and it proves successful please feed back information.
It is also worth reading John's mail who backs up what Darren has said about the infra-red sensors
Hello Lofty,
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Here is some information I think your readers might like. My background is building very high
performance racing engines and the cars that go with them, and I am the type of person who does not like
things that do not work the way they should. I have owned many Mercedes cars because they are very
well built and the brand has a good reputation. I am aware over the past few years that Mercedes has lost
out in the reliability area on some of its cars. Which brings me onto the A class (W168) and the number
of reports I have read about the “F” problem with the full auto box.
This is how the story goes;
I have all ways liked the A Class (Baby Benz) and it just so happened that my mother needed a small car,
and I wanted a reason to find out why so many A Class owners had problems with Mass Air Flow
Sensors and the F problem.
I decided to buy a used A 160 (99 model with 60K) off a well know auction site, because of the problems
with the car I got a very good deal [I paid a 1/3 of the true value].
The first thing I did was send the MAFS of for repair (it had a broken reed) to ECU testing, the service
from this company is better than 1st class. I had the unit back 48 hours after I shipped it out, plus I got the
discount (thanks Lofty).
With the MAS refitted the cars engine ran very well, but the auto box had the F problem. Now this is the
bit of the jigsaw that had the most frustration in the repair. The first thing I had to do was get a trans oil
dipstick from MB, it took me a long time to find a dealer that would order one for me, but in the end I got
one from the dealer near Brook lands race track. This dealer is first class and the spares department
people are only to happy to help.
The thing they do not tell you is how to use the dipstick; now this may sound odd, but at first I thought I
had got the wrong dipstick because it was way too long for the dip stick tube, but it turns out this dipstick
is used on many MB cars and it is only the end bit that counts, i.e. the stick bottoms out in the box.
When you have ALL the information it is quite simple, I was just looking at the problem to hard because
of my background in motor racing.
The key to checking the oil level in this box is this; Get the gearbox up to 78C, [Do Not Guess, drop a
temp probe down the dipstick or get a infrared temp gun] [after a long run the gearbox will be over 80C}
go thru the gears, then put the lever into N or P with the engine running and make sure you are at 11.5 on
the dipstick. If you are going to do an oil change, get the level correct with the old fluid first. Measure the
amount of oil you get out of the box when you drain it (because you never get all the old oil out) and
replace with the same amount of new ATF. THE OIL SHOULD/MUST BE “MOBIL ATF320”.
Just changing the oil will not on its own fix the F problem, but it is good practice to know what you are
starting with, after all new oil in the box is always good.
The thing about the F problem that did not make sense to me was the fact that you could turn off the
engine and the problem would go away for a bit before returning. If it was a major problem it would come
back at once. The next thing I had read about the problem was from people who had replaced the car
battery, and the problem was not as bad. This got me thinking, why did this made a difference.
The answer is quit simple and proves where the problem lies! And also points to the fix.
When you restart the car you put the ‘Gear selector module’ back into N, and with this the F goes away,
i.e. you have cleared the problem for a short while, and if you have a new battery the problem goes away
for a longer time, all this point to the infrared sensors in the ‘Gear Selector Module’ being dirty!! And
why a new battery helps.
I can not take all the credit for this because half way through my repair I looked at what ‘Darren Smith’
had done, and he is 100% correct. You do not need to take the unit all the way apart, and in fact you do
not need to take the unit of the car to repair, but it does not take very long to remove. All you need to do is
take the gear knob off, [half twist the bottom part of the knob and then pull up, do not punch your self in
the face!]
Remove all the plastic from around the selector, unclip the part of the selector that holds the circuit board,
(easy job if you have the unit on the bench) make sure you do not drop the small spring or small white
part that is under the S & W switch. You do not need to remove the circuit board from its plastic housing;
all you need to do to fix the unit is spray it with Electrical Contact Cleaner!
I would love to know how many new ‘Gear selector modules’ have been sold because of a small amount
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of dirt!!
So to end my story, my mother now has a Mercedes A160 that runs like new and cost very little to repair
because of your web site, a big thank from us all!! Best Regards
John Hurley.
To try and clarify things even further I have asked john if he will explain where and how this PCB
complete with infra red detectors is located and accessed he has responded with this further help
document:-
Hello Lofty,
The PCB is just under the gear lever indicator panel; i.e. the bit that has P/R/N/D on it. I have attached the
photos. The PCB is the gear selector module. The part on the side lower down is just a lock out pin driven
by a solenoid, this is to stop you from changing gear at speed (from D to R). The procedure to remove the
PCB is;
1. Remove gear knob. [twist the bottom plastic ring {on the gear knob}, then pull up on gear knob]
2. Remove the plastic cover which is attached to the centre console (by the bottom of the gear lever).
{you do this by pulling up on the cover}.
3. Remove the switch panel from the centre console (windows switch etc)
4. Remove centre console. (on my model it is 3 screws, one in the cup holder, 1 each side of the gear
indicator. Also I removed the hand brake lever complete; 2 bolts only). {I removed the hand brake lever
this way for two reasons, 1. so I could remove the centre console, 2 I did not want to remove the hand
grip off the lever}
5. Remove the plastic trim from under the radio console, the bit between the carpet and the radio console.
(1 screw each side of the gear lever housing, then pull back on the trim.)
6. With the lever in 'N' unbolt the 3 bolts that hold the unit to the floor, remove the electric connectors,
turn the unit on its side and push out the pin that holds the Bowden cable to the unit.
7. Remove the Bowden cable and place the unit on the bench.
To get to the PCB all you have to do now is take the unit apart by pushing down on the plastic clips on the
side of the unit. {When you see the unit out of the housing it is very self explanatory)
To 'FIX' I sprayed mine with "Electrical Contact Cleaner" you can buy this at Halfords. {I sprayed mine 3
times and blow dry each time} you can spray the whole board.
Thank you John for your contributions I'm confident they will help other owners overcome what is to
many an most annoying and expensive defect.
Having located the board you will be able to see the infra-red sensors which are ringed in Darren's photos
above, Marked Photo1 & 2
There is little doubt that with Both Darren's and John as well as other contributors we are a little closer to
solving the problem of the 'F' Display which appears on the Auto 'A' Class World wide with none of the
forums coming up with the answers,
If you undertake this cleaning process and it cures you 'F' problem please mail lofty so that we can see
just how successful this procedure is.
John Hurley
John has now provided his e-mail address so if your really stuck and need advise he may be able to advise
you but please do not abuse his kind offer. [Link]
So in the case of the fully automatic transmission if your selector display shows 'F' there is every chance
that it is the 'Gear selector module' This is the generally called the gear lever on Manual boxes and
selector on automatics. This selector module does include electronic equipment and it appears it is this
that causes the problem.
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The owner with the 'F' Problem on his car has now had the car sorted, however he is of the opinion that
garages with 'Star' diagnostics have to fit it as the module requires synchronizing with the car ,
To fit the unit complete as sold with the Bowden cable assembly,
according to Mercedes, the engine has to be lowered, obviously
another good design feature to ensure Mercedes Workshops do
not run out of business!!
Module/mechanism alone, so you may get away with fitting just that part of your purchase.
if contracting Mercedes to do this job for you, make sure you know what they are contracting to fit, in
respect this complete unit, to lower the engine and replace the linkage/cables which could be perfectly
sound will cost you about 6 hours in labour.
In Paul's case, Mercedes did the job free of charge, because they had botched a previous job, they
therefore contacted him and explained that changing just the selector module ( Gear selector) should be
sufficient to clear the defect, which is all they did, so do not get conned by being told it is a 6 hour job
when all they intend doing is changing the selector module, the safest way to confirm the complete job
has been done, if they insist is to ask for all defective parts removed on completion, remember these are
your property and you have every right to ask for them, do not be put off including of course any parts
that come with the new unit and which are left unused, you may need these at some later stage.
Paul Harman another of contributors, has also made the point that if the Bowden cables are sound then
they are best left well alone including the adjustment as this would affect the gear change when the new
unit was fitted, so if doing this job yourself avoid pressing the RED push button which allows the cable
adjustment to be made. (see three photos above)
As far as the 5 pin cable which goes from the back end of the transmission casing ([Link])it is still not
clearly defined although it's obvious that it connects into the cars electronic system at some point.
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If you have to resort to MB workshops sorting out your problem make sure you get a written quote and a
wise move is to make the point to any garage you use that you want all bits removed available to view
when picking up your car.
That way you will know what's been fitted and will be able to ensure that all the new components
supplied were fitted and not bypassed because the engine has to be lowered to undertake certain tasks.
Few of us mind paying where a good job is done, none of us like being conned, if an item supplied as part
of a kit is purchased and then not used it is your property if you have paid for the complete kit.
An example of this is the selector module that comes complete with the Bowden cable, it may not be
necessary to replace this component and to do so may require the engine to be lowered increasing the cost
of repairs.
So watch points . If the garage do not fit this cable and it may well not be necessary, you need to be able
to pick it up with the car, the alternative is they will have fitted the new cable for which you have paid and
you can now view the old unit when collecting your car. Sad but we just cannot trust garages to do what
they say, and I'm afraid history has shown that MB are no acceptation to that comment.
This photo shows the automatic gearbox /transmission removed from the car, in this instance we can see
where the sector module Bowden cable connects. So what does the Bowden do? Well according to Paul H
(we have more than one Paul donating information to this page )The Bowden cable selects between
P/R/N/3(D position) and the selector just sends commands via the CAN bus to the control system that
then controls the transmission to swap third gear which is the default for one of the others.
When 'F' is displayed the transmission control shuts down (Goes into 'limp home mode' or 'F'(Fail
Mode))and you only have third gear, hence no ability to go up hill with only 1000rpm max in third gear,
(perhaps a bit of an oversight on MB here,) they should really have allowed a few more rpm when in 'Fail
mode'('F') on the automatic because the torque converter loses all of the 1000 rpm at low speed).
I suspect that third gear is the straight through where gearbox output rpm = crankshaft rpm and fourth and
fifth gears are overdrive gears which makes it simpler and less likely to fail than the others which all have
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cogs.
This is the case on the ZF electronic transmissions used by Volvo
and BMW which conveniently have the electronics in an external
box!
Thanks Paul.
I'm publishing this mail from Paulo in this instance, because the
content really highlights the need for owners of A class with automatic transmissions to ensure that the
coolant is changed at the prescribed interval failure to do so can result in the corrosion inhibitor contained
within the coolant weakening and thereby allowing vital parts valves etc to become damaged by
corrosion.
Dear Lofty,
I looked for a user feedback function on your website, but as I could find none I am sending this report by
e-mail as a contribution to the fantastic service you provide to A-Class owners worldwide.
You may recall that we have been in touch last year, when I purchased your excellent CD-ROM. To recap
my status, I live in Brazil and have owned a 2002 A190 (fully automatic gearbox) since new.
Earlier this year, as I returned home from a trip some two hours away, I got the dreaded "F" code on the
instrument panel. Luckily, I was only a couple of miles from home, so I was able to limp along in
whatever gear (probably 3rd) the car was stuck in.
To make a long story short, the problem was diagnosed as a massive failure of the auto-box module. As
this part alone costs in excess of six thousand US dollars (approx. 3700 pounds) at local Mercedes Benz
dealers, I had the service done at an independent shop, which sourced the module from Europe and also
replaced a number of other items (K1 clutch, assorted gaskets, coolant etc.). The grand total, including
labour, was about the same as I would have paid at a main dealer for the module alone - still pretty hard to
swallow, though. Not to mention the fact that the car was out of service for almost three months while the
module was being sourced and imported.
This problem occurred at approximately 32k miles (48000 km), so I would urge all fellow A-Class
owners to replace the coolant at shorter intervals, as you have already advised, and also to be mindful of
anything that may cause the module to operate at abnormally high temperatures.
The A-Class has a lot of things going for it - but the auto-box is definitely not one of them, judging from
my experience and that of other owners. If you think that my experience is worth passing on to your
readers, please feel free to do so.
Kind regards,
Paulo
.
This info was received from Dave in Botswana and may be useful when undertaking the procedure below.
M.B. official spec for t/oil is initial 6.3 litres. 3.3 litres for oil change.
As a bush job, I filled with 3.3L then dipped with bare stick and measured the height from bottom of my
stick to oil level. i.e; 55mm.
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This information kindly is provided by Chris it will give you some idea of what is involved in changing
the transmission fluid when undertaken at your request by a garage along with the parts you should expect
to see on the invoice.
If you have been considering doing this job yourself then it is recommended that only experienced DIY
enthusiasts tackle this procedure and you do need some special tools if you are going to the job to a high
standard which will ensure maximum return for your trouble.
When Mercedes did this for me three years ago, it was 320€ and as far as I could tell, the mechanic spent
most of his time chatting to his buddy while the transmission warmed up...
I was GOB smacked when I got the bill - I thought I was going to be there for an hour at the most... three
hours later I was finally back in the car!!!
I should have asked for an estimate first.
Anyway, the gearbox has been 100% reliable and I've just gone past 150000km so I guess peace of mind
comes with a price tag.
I'll give the procedure a go this weekend.
Thanks again
Paul
So you can instantly see that getting Mercedes-Benz workshops to do this job is costly, I suspect mainly
because of the time it takes, it would be asking too much for the mechanic to be getting on with other
tasks while the gear box warmed/heated up the fluid for instance 3 x hours in the UK is going to cost at in
the region of £240 and that's the minimum cost, remember that's before the appointed mechanic has even
raised the bonnet!
Plus of course the dreaded VAT.
So if you were considering getting any work done on your car, always get a quote first and if you haven't
used the garage before ask them to just jot that down for you and keep it handy.
And please bear in mind I have not undertaken this task as my car has a manual gearbox so I cannot add
anything to what Chris has said.
Please remember not matter what the task it could be more costly than taking your car to the garage if you
are not competent to undertake any procedure/repair, so always consider the situation before commencing
any work on your car.
***Message from one of my readers 'BIG JOHN', Reference the the dip stick mentioned in this procedure
which is not installed/fitted on the automatic gearbox as standard, unless fitted by the previous owner)
Over the years posts on the forum have suggested that the automatic transmission dip stick is not
available or that MB would not supply it.
Several years ago I bought one from a MB parts department without any problem it just had to be ordered
from Milton Keynes for next day delivery.
The details are:- DIPSTICK for measuring automatic gearbox fluid level. Part Number: W168 589 012
100 the current cost including VAT is £23.22 14.01.11
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The oil filler/dipstick pipe has a plastic sealing cover retained by plastic "tamper" pin which has to be
broken to remove the cap the original pin is black (as is the cover) the replacement pin is red.
The details are:- PIN Part Number: A1409910055 the current cost including VAT is £1.20
What john has said is still true today, only in the last two weeks I have had one owner tell me that MB
parts would not sell him the stick saying it was for Garage use only, if this happens to you simply shop
elsewhere, I contacted my branch and they agreed to sell him one, although they did ask for the part
number!
So the dipstick for checking transmission fluid level is available from Mercedes parts and my branch of
MB Parts at Bognor Road, Chichester, in West Sussex Tel 01243. 776111 is prepared to supply it .
Clint had problems with his Dad's car hesitating when going from gear to gear, having checked every
thing else on the car he finally got round to checking the transmission fluid, only to find that the specialist
Garage who had changed the fluid had overfilled it by 700ml which raised the fluid 60-70 mm on the dip
stick when hot, having drained off the excess all signs of the hesitation had gone and the car now runs
well , so remember these levels do matter and will affect the running of the car. Thank you Clint for that
information and you other comments.
[Link] magnet(may be reusable )Note on later models the sump pan has been increased in depth by 3mm,
MB recommend that this be fitted, but it is extra cost! but is does come with a drain plug and seal.
[Link] fluid
I would suggest the use of genuine Mercedes fluids, bearing in mind the cost of a replacement gearbox!
I would suggest getting the transmission fully hot and checking the fluid level before starting work. If you
then drain the fluid into a marked container you will know how much fluid to use on initial refill of
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transmission.
Removal of the sump pan to change the transmission filter and install a pan magnet [magnets were not
fitted to earlier cars] is also a good thing to do.
Note:- Both the drain plug and sump pan bolts can be quite tight so proceed with care, ensuring that Toro
bits are fully located in the head of the bolt.
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Torque settings;
Drain plug 22NM
fluid pan to transmission 8NM
Note to ensure that the required temperatures I purchased an infrared temperature sensor /gun from
Maplin's although this cost just on £30.00 it was well worth while and assisted me greatly in doing the job
well.
Special tools for working on various Mercedes-Benz Vehicles, as well as suppliers of automatic
transmission fluid level dip sticks
Sorry if this seems rather lengthy but this job is possible if you know your way round you car and are
mechanically minded and it is worth taking your time remember you are saving yourself £500 at my local
Mercedes dealership prices but the job must be done well & right or you will face extra costs!!
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Other helpful information, links and Photos kindly received from Oliver :-
For " Changing full Automatic Transmission Fluid " you can find: For WDB168 A140 year 2003 with
gearbox 722700 00 246734
for the ATF : I use Fuchs Titan ATF 4000 automatic transmission Fluid
(Good price at [Link] =25 £ for 5 litres For [Link] gauge = 13 € without taxes and
transport( [Link] [Link] filter = 8€ [Link] goupille =0,57€
notes
1 the connector on the top remains with the unit and drops with the unit when it is removed.
2. package well in plastic and bubble wrap. don't attempt to clean, or remove any parts to have a look.
3. There is no need to remove the wheel, or arch liner.
Robin Page Thanks Robin I'm sure this will help readers who wish to get their Valve chest refurbished.
There is little doubt that the automatic transmission is a very complex piece of machinery, these are
photographs of just part of the automatic box known as the valve chest the 4 copper/brass caps along with
one alloy cap. these according to owner Paul support the solenoids against there retaining spring in each
case
If you look at the automatic gearbox valve chest, right hand photo, you will see a five pin connector, this
connects the electronics of the gearbox/ECU to the selector module in the cab. when a new selector
module is purchased it comes complete with cable but the engine has to be lowered to get it down the
back of the engine and gearbox AS far as I'm concerned this whole set up is a mystery something I'd
prefer not have on my car, at least with the manual gear box I know what I have and how it works.
There were two valve chests on E-bay this week,24.11.08 but again take care in what you purchase. It
appears the [Link] is coded to your car however repairing and replacing the existing unit will not
affect its operation.
If buying from any source seek an assurance in writing that it is in working order and even then you may
have to switch your [Link] to the replacement chest, if compatible.
They clearly show the electronics plug that goes to the FTC/ECU
which MUST be disconnected before attempting to release or
lower the Valve chest.
They also show the finer details of the valve chest when removed
from the gearbox.
The filters can also be seen these will come away with the valve
chest although are normally located in the upper section, retain these safely for replacement when refitting
the chest.
Lofty only recommends ECU [Link] for this repair, other companies that claim to be able to repair
this unit have written them off in the process.
The Valve chest will cost you £1000.00 + to replace so use a company you know you can trust .
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Wear protective glasses or visor to avoid getting splashes /droplets of fluid in the eyes and be prepared for
splashes of residual fluid when you do finally allow the valve chest to separate from the gearbox.
First Aid
Where the fluid comes into contact with the skin wash off as soon as possible using soap and water, DO
NOT BE TEMPTED TO TAMPER WITH THIS UNIT, DAMAGED UNITS CANNOT BE PREPAIRED
As can be see , there are numerous gullies machined into the body
of the valve chest, the walls and upper machined surface must not
become damaged while removed, like the head of the engine
when fitting a new head Gasket the machined flat surfaces must
remain unblemished,
Note Mercedes Recommend replacing the oil pan on some models when re-assembling the unit so check
with MB when purchasing parts to see if this applies to your Vin number .
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As you may know Mercedes Benz sells only A 1683770135 (€35 including VAT), but unfortunately A
1683771035 is not available as a replacement part, .....I must admit that after clearing the 2 trouble codes,
the car went well for only 10 Kames, after that the "F" code popped up again, so I tried to get a 2nd hand
A1683771035.....I checked again the transmission ECU with a new A1683770135 valve solenoid together
a tested OK 2nd hand A1683771035, and P1841 and P1844 popped up again after a 5-10 Km test. To tell
the story short none of my previous valve solenoids were out of order, as Star diagnosis suggested in the
first test. Part of this disappointed owners e-mail:-
Quote
I called BBA Reman in RHO (Milan, Italy) as they stated they're
able to fix a faulty Mercedes transmission ECU for euros
400+vat, with 2 years warranty...and unlimited kms coverage I
sent them the ECU for bench testing and they called me at the
phone after a couple of days to tell me that the ECU can't be
repaired, they were not able to explain why, but they simply told
me they were going to send it back to me......I waited for the ECU
shipped back and everyone will agree my disappointment when I
opened the package and I found my ECU totally dismantled,
please see picture. BBA Reman don't have a reply for this, the
Technician said : "it just happens when you try to repair it ......" Unquote
So be warned this is not a DIY repair it requires the attention of a skilled technician who is fully aware of
what he/she is doing.
If having to send your valve chest to the UK is inconvenient, it may well be an inconvenience that will
pay dividends in the long run saving you a great deal of money and Heartache.
Having said that I cannot say what the percentage of unit's ECU Testing receive that turn out to be none
repairable. I will endeavour to find out. Common fault codes for a failed transmission ECU:-
P1843 - Valve Y3/7y4 - Pulse width Modulated Solenoid Valve. Torque Converter Lock up clutch
P1842 - Valve Y3/7y3 - Pulse Width Modulated Solenoid valve 2/5/R shift
P1840 - Valve Y3/7y1 - Pulse width modulated solenoid valve 1/4 shift
P1884 - Valve Y3/7y5 - Pulse width modulated solenoid valve. Shift pressure
P1841 - Valve Y3/7y2 - Pulse width modulated solenoid valve. 3 shift
But please study the information provided on their page for part numbers etc.
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ECU Testing have kindly agreed a 10% discount off the total cost
off £228.00 (08/02/2011) for my readers.
If contacting the company you must mention 'Lofty's Homepage'
and when completing the test page downloadable from the above
link, enter 'Lofty's Homepage' in the Company Name, box, this
will secure you the 10% discount.
The photographs on the right show you the FTC/ECU that will be serviced are part of the overhaul/repair
of your unit . Please see the note about sending the complete chest when sending for repair.
This is to try and prevent a similar situation to that experienced by one owner where the unit was
damaged beyond repair by the garage who obviously did not know what they were doing, damaging the
unit in the process.
Special Note
Where the fault codes point to the [Link] (Front Transmission Control/Electronic Control Module) of
the auto transmission you are advised to return the complete valve chest, as shown above to ECU testing.
This enables them to check and replace the solenoid valves if defective as well as remove and test the
FTC/ECU repairing as required.
If you intend having the unit repaired then under no circumstances tamper with this very complex
component. Removing any parts is likely to allow springs and none return ball valves to be released
which are impossible to replace correctly unless you are very familiar with this unit. Damage may even be
caused by removing the solenoids in uncontrolled conditions.
Damaged or missing components also make it none repairable, but a handling charge may still be made.
The valve chest in this photograph was scrap as the garage that had removed it had attempted repair,
loosing component parts as well as having damaged it beyond repair by ECU testing or any other
company the damage included.
, The seal had been ripped apart for the P1884 Valve Y3/7y2 – Pulse width modulated solenoid valve shift
pressure, and several ball bearings and springs had been lost for the pressure valves.
The only alternative left for the owner, a replacement Valve Chest complete with transmission ECU at
great cost and in many instances a greater cost than the value of the car.
When sending your units for test/repair please ensure they are suitably packed, bubble wrap and a
polythene bag will protect your unit against damage and contamination. ECU testing will ensure the items
are suitably packed for their return journey.
Please remember this is a complex and very expensive part of your car, if you do not feel confident
enough to remove it, have it removed and re-installed by a garage workshop, preferably one where you
have had work done before and know you can trust them to do a good job. MB main dealers will almost
certainly want to fit a New valve chest or [Link] which is not necessary as these are very expensive
items, both are normally serviceable once removed. Lofty
Again I would like to thanks all those owners of automatics who have made contributions to this page
large and small, It has not been possible to name every body, never the less your contribution will assist
other owners with the 'A' Class owners with this section of the overall site getting upwards of 2500
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visitors a day
Thank you.
Gerd of Germany has kindly provided the PDF for the Automatic transmission, even if you cannot read
German the diagrams may be of interest to you.
However should you wish to translate any given section, copy and paste in Google translate on the
WWW:-
Example for 722.7 [Link] First page :-
This e-mail (Information) below was received from Bruce who has had problems with his automatic
transmission.
With so many cases where either the selector PCB or the valve chest forming the bottom of the
transmission (Gearbox) is responsible for the fault it is easy to suggest that one or both may be the cause
of the problem.
However in Bruce's case the problem was totally different , the cause of his failure to obtain certain gears
being caused by a fractured weld, there is no way that diagnostics will pick up a mechanical failure such
as this , only a strip of the transmission which necessitates the removal of the engine and gearbox and
then stripping the gearbox did this failure come to light.
Not a failure I have heard of before and sincerely hope I do not hear of again. But one perhaps we should
bear in mind if all else fails to resolve the fault of missing gears . Thank you Bruce for the information
and Photos.
Lofty
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So all that flushing, filter changing etc was a waste of time, BUT
now I have a good fault code reader and so much more
knowledge - as well as an inordinate amount of ATF used once
for flushing now destined for the tidy tip.
Still it's only money and I can laugh about it.
By the way Sally took the car to the Lake District the day after we
got it from Stephens - silly or what?
Thanks to all who have helped on the way: Lofty, ECU
[Link] (whose guarantee does means lifetime), David
Groom, Jason of Stephens Eng and not least S, my wife, for
scrapping me off the ceiling and agreeing to fund the job! Oh you
too, just to listen to me and tell me to invest in another filter! Would I do it again? In a heartbeat! Regards
Bruce
Just one more e-mail that points to the poor workmanship in the soldering area on the PCB selector
module. Do bear in mind that ECU testing .com will do a professional job in the repair of this module and
will put a life time guarantee on their work.
Dear Lofty,
Don't need any advice yet - but keen to supply info re: the dreaded "F" gearbox fault on the W168 Auto
transmission.
Our 2001 A160 engine completely failed a year ago - engine sludge build up - and we had an A190
engine successfully transplanted from the wrecking yards by a very talented mechanic who just would not
give up. (But that's another story).....
After all the expense of the engine swap (and an expensive gearbox valve body replacement two years
earlier) we started getting the dreaded "F" displayed and accompanied by the usual limp-home
performance. A quick on/off with the engine and all resumed normally for a while. But this occurrence
eventually became too frequent.
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I bought a cheap OBD scanner and kept getting code P0600 - serial cable. It turned out to be the circuit
board with several dry joints - particularly around the area where the cable connected to the board. That
connection seemed like it had NEVER been soldered and was moving freely with no sign of previous
soldering...
Re-soldering this board at this and a couple of other points completely cured the problem and stopped the
codes.
Also what I thought had been a (normal) particularly rough downshift - during slowing/stopping - when
the car drops from second to first gear (prior to fully stopping) completely vanished. This characteristic
had always been with the car since we first had it (nearly eight years ago) and I was always told by an
independent Benz mechanic "That's the way the w168 car is". So the fault must have been in the vehicle
since new....
It now drives like it never has before. I'm quite thrilled by the improvement, but now have a serious
distrust of Mercedes after previously thinking the brand mostly immune from poor production processes.
We also own a W210 - but it has been largely trouble free.
kind regards
Bruce Brisbane, Australia.
This infornmation was provided by John unfortunatly there are no photos of the parts mentioned.
When John who is a qualified Mechanic and electrical technician had mechanical problems with his
automatic transmission he repaired it himself and has forwarded this information to assist other owners
who have Mechanical rather than electrical/FTC/ECU Problems
Action.
I bought another scrap gearbox off e-bay costing £35 that had no forward drive so would not set off at all.
This suggested K1 and probably failed and that K2 was OK so I took the risk and purchased the unit.
Upon receiving it the gearbox had no mechanical problems, just the friction clutch plates burnt out so I
robbed the gear 2nd gear I needed.
The effected vehicle was a 2005 Vanio 1.6 with only 44k miles, which has the same power train as the
W168 1.6 'A' Class
Action taken
1.W168 engine with auto transmission was removed .
Procedure followed:-
2. Remove gearbox making sure that the torque converter stays with the gearbox. You will need to use a
screwdriver or lever between the engine and the gearbox to ensure that happens.
3. Remove the gearbox to a safe position on a workbench or work area
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Observations
This gearbox is a little beauty. Very simple functionally and very strong. They only fail because of the
way in which Mercedes-Benz have decided to increase revs when the engine is cold, taking the revs to
higher than the stall speed of the converter in order for the catalytic converter to start working more
quickly.
This means that if you select 'D' Drive before the engine revs drop (as can be seen on the [Link])(
about two minutes after starting) you stand the chance of damaging the gearbox.
The solution is to run the engine for a couple on minutes from cold before you need to set off on you
journey.
This will ensure that the engine revolutions have settled back to about 700-800 and that the fluid in the
automatic box is increasing in temperature.
I was not in a hurry to complete this job and took my time, It took me two days to remove, two days to
put back, the repair the transmission only took about 90 minutes gearbox. if you have all facilities
available as well as the spare pair of eyes and hands required for some tasks I feel sure in could be
completed in a day.
The cost of the repair was new transmission fluid, and the second hand transmission from which I
removed the parts needed
The repair was successful and I am pleased with the outcome.
John Dickinson
Lofty's comment
Do bear in mind that this is a big job for which you want tools along with workspace to work, as well
reliable jack and lifting devise.
Unless you have a good basic understanding of vehicle mechanics as well as prepared to implement all
safety procedures it is a job best left to the professionals, However with a early model 'A' Class the cost of
repair may be greater than the value of the vehicle if the work is undertaken by a garage.
It is worth noting that Mercedes-Benz is unlikely to undertake any mechanical repairs to any
transmission, they will almost certainly quote for a factory rebuilt transmission be it Manual or automatic,
so ensure you get a firm quote in writing before leaving you vehicle for repair. In the case of a manul
transmission they will also want to fit a new clutch assembly the price for which would not be included
with the replacement transmission.
Please read the pages below before considering undertaking this task:-
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