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Payment Amount
$19.45+
Your DirectPay plan will debit your bank account on 10/08/2020.
SERVICE FOR BILLING PERIOD PAGE 1 of 2
MARCO CASTRO
Aug 21, 2020 to Sep 21, 2020
215 HEARD ST, **COGEN**
WORCESTER MA 01603 ACCOUNT NUMBER
40818-23078 Oct 16, 2020 $ 19.45
www.nationalgridus.com
ACCOUNT BALANCE
CUSTOMER SERVICE
1-800-322-3223 National Grid Other Supplier
Adjustments Total
CREDIT DEPARTMENT Services Service
1-888-211-1313
Previous Balance 30.35 33.25 0.00 63.60
POWER OUTAGE OR DOWNED LINE
1-800-465-1212 Payment(s) Received - 30.35 - 33.25 - 0.00 - 63.60
CORRESPONDENCE ADDRESS
PO Box 960 Current Charges 12.28 7.53 -0.36 19.45
Northborough, MA 01532-0960
ELECTRIC PAYMENT ADDRESS
Amount Due $ 12.28 $ 7.53 -$ 0.36 $ 19.45
PO Box 11737
Newark, NJ 07101-4737 DO NOT PAY . Your Automated Payment Transfer will occur on October 8, 2020.
DATE BILL ISSUED
Sep 22, 2020 Payment concerns? We are here to help. To learn about solutions to help you
take control of your energy use and bills, visit www.ngrid.com/billhelp.
DETAIL OF CURRENT CHARGES
Delivery Services
Service Period No. of days Current Reading - Previous Reading = Total Usage
Aug 21 - Sep 21 31 5588 Actual 5545 Actual 43 kWh
METER NUMBER 05586262 NEXT SCHEDULED READ DATE ON OR ABOUT Oct 23
RATE Residential Regular R-1
Customer Charge 7.00
Dist Chg 0.07422 x 43 kWh 3.19
Transition Charge -0.00086 x 43 kWh -0.03
ELECTRIC USAGE HISTORY (kWh) Transmission Charge 0.0313 x 43 kWh 1.35
550
Energy Efficiency Chg 0.02098 x 43 kWh 0.90
440
330 Renewable Energy Chg 0.0005 x 43 kWh 0.02
220
Distributed Solar Charge -0.00362 x 43 kWh -0.15
110
0 Total Delivery Services $ 12.28
SOND J F MAM J J A S
19 20
Daily Averages Sep 20
kWh 1.4
Cost $ 0.62
Actual Estimated KEEP THIS PORTION FOR YOUR RECORDS.
RETURN THIS PORTION WITH YOUR PAYMENT.
ACCOUNT NUMBER
40818-23078 Oct 16, 2020 $ 19.45
PO Box 960
Northborough MA 01532
MARCO CASTRO Please do not mail payment
215 HEARD ST, **COGEN** Your account is set up for
WORCESTER MA 01603 079353 automatic payment. Thank you .
SERVICE FOR BILLING PERIOD PAGE 2 of 2
MARCO CASTRO Aug 21, 2020 to Sep 21, 2020
215 HEARD ST, **COGEN**
ACCOUNT NUMBER
WORCESTER MA 01603
40818-23078 Oct 16, 2020 $ 19.45
Enrollment Information
Supply Services
To enroll with a supplier or change to
another supplier, you will need the SUPPLIER NRG RETAIL SOLUTIONS
following information about your account: P.O. BOX 38781
Loadzone WCMA PHILADELPHIA, PA 19104
Acct No: 40818-23078 Cycle: 18, CAST PHONE 1-855-500-8703 ACCOUNT NO 000014029129
Electric Usage History Electricity Supply 0.175 x 43 kWh 7.53
Month kWh Month kWh Total Supply Services $ 7.53
Sep 19 0 Apr 20 118
Oct 19 180 May 20 0
Nov 19 369 Jun 20 0 Other Charges/Adjustments
Dec 19 507 Jul 20 132
Jan 20 242 Aug 20 190
Feb 20 323 Sep 20 43 Paperless Billing Credit -0.36
Mar 20 183 Total Other Charges/Adjustments -$ 0.36
Explanation of General Billing Terms Distribution Charge: The cost of delivering electricity
We offer a wide variety of payment plans from the beginning of the Company's distribution system
KWH: Kilowatt-hour, a basic unit of electricity used.
for four or more months, including the to your home or business.
Off-Peak: Period of time when the need or demand for
standard plan, negotiated plans, and Transition Charge: Company payments to its wholesale
electricity on the Company's system is low, such as late
Balanced Billing. supplier for terminating its wholesale arrangements.
evenings, weekends and holidays.
Budget or Balanced Billing is a great plan Transmission Charge: The cost of delivering electricity
Peak: Period of time when the need or demand for
for heating customers that helps balance from the generation company to the beginning of the
electricity on the Company's system is high, normally
your seasonal bills. Company's distribution system.
during the day, Monday through Friday, excluding holidays
Estimated Bill: A bill which is calculated based on your Energy Efficiency Charge: The cost of energy
Aviso importante! Si usted no entiende
typical monthly usage rather than on an actual meter efficiency program services offered by the Company.
este aviso, llame a la compania al:
reading. It is usually rendered when we are unable to read Renewable Energy Charge: A charge to fund initiatives
1-800-322-3223.
your meter. for communicating the benefits of renewable energy and
Meter Multiplier: A number by which the usage on certain fostering formation, growth, expansion and retention of
Right to Dispute Your Bill renewable energy and related enterprises.
meters must be multiplied by to obtain the total usage.
Demand Charge: The cost of providing electrical Distributed Solar Charge: Recovers the cost of the
If you believe your bill is inaccurate or
transmission and distribution equipment to accommodate Massachusetts solar program, including payments to
you wish to dispute all or part of your bill,
your largest electrical load. owners of solar systems.
including the time over which your
Supplier Service Charges are comprised of: Notice About Electronic Check Conversion
arrearage is to be paid, please contact:
Generation Charge: The charge(s) to provide electricity By sending your completed, signed check to us, you
National Grid at 1-800-322-3223 and
and other services to the customer by a supplier. authorize us to use the account information from your
request an investigation by a Company
Delivery Service Charges are comprised of: check to make an electronic fund transfer from your
Complaint Officer. If you are not satisfied
account for the same amount as the check. If the
with the written decision or did not receive Customer Charge: The cost of providing customer
electronic fund transfer cannot be processed for technical
a written decision within 30 days, or if you related service such as metering, meter reading and billing.
reasons, you authorize us to process the copy of your
continue to dispute the time over which These fixed costs are unaffected by the actual amount of
check.
your arrearage is to be paid, you have a electricity you use.
right to appeal to the Massachusetts
Department of Public Utilities, Consumer Right To Electric Service
Division, One South Station, Boston MA
02110. Telephone 617-737-2836 or If you have a financial hardship you (or anyone presently • You have a child under twelve monthsold living in
1-877-886-5066 or TTY (for the hearing and normally living in your home) have a Right to Electric the home.
impaired only) 1-800-439-2370. Service in the following situations: • All adults in the home are age 65 or older and a
• During serious illness: Contact your registered minor also resides in the home.
Department of Public Utilities physician, physician assistant, nurse practitioner or local • Between November 15 and March 15 if your service
Board of Health official and have them telephone the is heat related.
DPU regulations provide that a company Company immediately at 1-888-211-1313. Within seven (7) • Elderly Household: If all residents in your household
may not terminate electric service for days of the phone call your registered physician, physician are 65 years of age or older; the Company cannot
failure to pay any portion of a bill when a assistant, nurse practitioner or local Board of Health official terminate your service for failure to pay a past due bill
customer complaint or appeal is pending. must certify in writing, to the Company, that serious illness without the approval of the Massachusetts Department of
exists. The certificate protects against termination for 90 Public Utilities (DPU).
Arrearage Management Program days (180 days if chronic illness) and may be renewed. • For additional information on the right to electric
(AMP) Your failure to renew such certification of serious illness as service, please contact our Credit Department at
set out above may result in your service being terminated. 1-888-211-1313 or visit www.nationalgrid.com
AMP provides arrears forgiveness to
income-qualified residential customers. Questions:
Participants must accept and stay current If you have questions or complaints regarding this bill or National Grid's service quality, please contact Customer
with monthly Budget Billing payments. Service at 1-800-322-3223. You may also contact the Massachusetts Department of Public Utilities, Consumer Division
For complete details and an application, at 617-737-2836 or toll free at 1-877-886-5066, TTY (for the hearing impaired only) 1-800-439-2370 or web site
visit www.nationalgridus.com or call the www.mass.gov/dpu.
number on the front.
assistance The COVID-19 pandemic has created many new and
stressful situations for all of us. We understand these are
for those
challenging times, and we’re here to help. Eversource and
National Grid are partnering to raise awareness around
financial assistance programs available to income-eligible
who need it customers. Even if you have never qualified before, you
may be eligible for financial assistance now.
Please join an upcoming The webinars will run on the following schedule and be
delivered in English, Portuguese and Spanish as noted below.
free webinar to learn about:
• Tuesday, October 20 at 7 p.m. (English)
• Discount Rates • Ways to Pay
• Wednesday, October 21 at 4 p.m. (Portuguese)
• Payment Arrangements • Energy Efficiency
• Budget Plans • Fuel Assistance Grants • Thursday, October 22 at 10 a.m. (English)
• Thursday, October 22 at 4 p.m. (Spanish)
Please visit MassSave.com/iewebinars to register for any webinar in this series and to learn more.
asistencia para La pandemia COVID-19 ha creado muchas nuevas y
estresantes situaciones para todos. Nosotros comprendemos
aquellos que que éstos son tiempos difíciles, y estamos aquí para
ayudarle. Eversource y National Grid se han unido para
la necesitan
dar a conocer los programas de asistencia financiera
de energía disponibles para aquellos clientes que califican.
Aun si usted anteriormente nunca haya calificado, usted
podría ser elegible para la asistencia de energía ahora.
Por favor únase a nosotros para estos Los seminarios de web se llevarán a cabo en Ingles,
portugués y español, durante las siguientes fechas:
seminarios de web e infórmese sobre:
• Martes, 20 de octubre a las 7 p.m. (Ingles)
• Tarifas de Descuento • Maneras de Pagar
• Miércoles, 21 de octubre a las 4 p.m. (portugués)
• Arreglos de Pago • Eficiencia de Energia
• Planes de Presupuesto • Subsidios de Asistencia • Jueves, 22 de octubre a las 10 a.m. (Ingles)
para Combustible • Jueves, 22 de octubre a las 4 p.m. (español)
Para aprender más sobre estos programas, por favor visite MassSave.com/iewebinars
CM8143 (MA) para registrarse en cualquiera de los seminarios de web en esta serie.
