Class Notes in SA
Nota Bene: Rely at you own risk
Communication
● Process of shared meaning by conveying information
General Purpose (ICES)
○ Influence/ to persuade
○ Convey Information
○ Entertain
○ Seek for help/ information
● Elements (SRCMCN)
○ Sender
○ Receiver
○ Context
○ Message
○ Channel
○ Noise/ Barrier
2
i. External (physical)
ii. Internal (physiological, psychological, semantic)
● Styles (FIN)
○ Formal
i. There are rules/ bound by rules
○ Informal
i. No rules
ii. Casual
● Kinds (PISI)
○ Public Speaking - when you address a large crowd (always highly formal)
○ Intrapersonal - talking to yourself
○ Small Group Discussion - talking to 10-15 people (supposed to be a bit
formal)
○ Interpersonal - talking with another
Public Speaking
● Formal
● Process of communication in a structured deliberate manner
● Discusses a certain topic (something of value)
Why deliver a public speech? (purpose may vary)
● To persuade
● Convey information
● Entertain (deliver a humorous speech)
MANIFESTATIONS WHEN ANXIETY IS TOO MUCH
● Physical Manifestations
○ Knees trembling too much
○ Too much body movements
● Cognitive Manifestations
○ Mental block
○ Dead air
3
● Emotional Manifestations
○ Getting irritated easily
Why fear? 3 MAIN REASONS
1. TEMPERAMENT (personality)
2. SKILL LEVEL (Ex. Proficiency in language)
3. PREVIOUS EXPERIENCES
Listening vs Hearing
LISTENING
● Conscious act
● You intentionally focus on whatever you listen to
● Uses decoding
HEARING
● Act of perceiving sound
● Picking up sounds because of auditory skills
● You don't process
"Not all you hear, you can listen to. But all you can listen to, you can hear"
Ethical Commitment of SENDER
● Should be well prepared
● Clearly communicate factual information (real and truthful)
● Receive feedback (involves listening)
Ethical Commitment of RECEIVER
● Be open minded (involves listening)
● Be critical (involves listening)
● Give constructive criticism
PROCESS OF LISTENING
● Received
● Select (choosing ideas/points and getting the keywords)
4
● Interpret (process the line you selected)
● Understand (comprehending)
● Evaluate (ask questions on the topic)
● Resolve ( what you'd do after evaluating)
FACTORS AFFECTING HOW YOU PRESENT
● AGE
● RELIGION
● CULTURE
● EDUCATIONAL LEVEL
● PROFESSION
● GENDER
● LANGUAGE