Scorecard Dimension
Costs/Pricing
Payment Terms
Product Pricing
Costs/Pricing Metric 3
Manufacturing Supply Agreement
Supply Chain and Production
Weighted Average Lead Time
Email Response Time - Purchasing
Communication Quality - Purchasing
Flexibility
Late Orders
MOQs
Quality
QC Issues
Quality Metric 2
Quality Metric 3
Quality Metric 4
Product Development
PD Metric 1
PD Metric 2
PD Metric 3
PD Metric 4
Total
A B
Explanation Weight 100% 75%
30%
Ranks Vendor according to Payment Terms 10%
Total Quantity of Items Purchased in Quarter >2.5% Less Than Average +/-
Compared with Price Quotes from All Capable Vendors 15% Average 2.5%
Cost/Pricing Metric Explanation 3 1%
Has the Vendor Signed and Abided by the MSA? 4% Yes
30%
The duration of time from when an order is acknowledged
by the vendor to when it is accepted by the freight 15%
forwarder. Weighted by Units Shipped.
Average time taken to respond to emails with
purchasing (buyer or assistant buyer) 3%
Quality of communication, especially emails, with Clear, easily understandable
purchasing 3% responses that address every
question with suggested solutions
Most special requests and
The flexibility of the vendor to accommodate business
requests to the best of their ability 3% changes are handled without
problem. All requests to delay
orders are honored.
Number of POs that were shipped after agreed upon
ship date without approval 3% 0
The minimum quantity we can place an order for
without any further commitment to buy 3%
20%
Definition of QC Issues Metric 5%
Definition of Quality Metric 2 5%
Definition of Quality Metric 3 7%
Definition of Quality Metric 4 3%
20%
PD Explanation 1 6%
PD Explanation 2 4%
PD Explanation 3 4%
PD Explanation 4 6%
100%
C D F Example
50% 25% 0% Vendor Score
24%
>2.5% More >5% More Than >10% More Than
than Average Average Average B
No A
23%
Responses that are sometimes Responses are very difficult to
challenging to understand, do not
answer all issues, and with no
suggested solutions
understand and/or require
translation or additional help;
issues are ignored
B
Special request are very difficult Special requests and changes are
to work through and changes are
resisted
not accepted or extremely hard to
complete B
1+ A
B
13%
15%
74%