Training is considered an act of increasing the knowledge and skills of an employee for
doing a particular job, the major outcome of which is learning (Flippo, 2003). It is the
systematic process of altering the behavior of employees in a direction that will achieve
organizational goals. It helps employees’ master specific skills and abilities needed to
be successful. The features of training are four fold:
It increases knowledge and skills for doing a job.
It bridges the gap between job needs and employees skills, knowledge and
behaviour.
It is a job-oriental process, vocational in nature.
It is a short-term activity designed specially for operations. (Rao, 2005)
Training versus Development
Areas Training Development
Content Technical skills and knowledge Managerial, behavioural
skills and knowledge
Purpose Specific Job related Conceptual and general
knowledge
Duration Short term Long term
For whom Mostly technical and non managerial Mostly for managerial
personnel personnel
Training Process
Organizational
Vision, Mission and Values
Part 1: Part 2: Part 3: Part 4:
Needs Design Implementation Evaluation
Assessment
Instructional Training methods Reactions
Organizational Objectives
Analysis Types of training Learning
Lesson Plans
Task Analysis Behaviour
Principles of
Manpower learning Results
Analysis
Location