QUESTIONNAIRE

Tourism Development and Marketing of Tourist Services in GOA State

Date:/ /2020 Location __________

1. Survey Point (RECORD BY TICKING ONE OPTION)
(1) Railway Station (2) Airport (3) Bus Depot
(4) Hotel (5) Tourist Site (6) Sea-Beach
2. Name: ___________________________ Telephone No. (With STD/ISD Codes) ____
3. Age: ______ Yrs.
4. Record Gender. (i) Male (ii) Female
5. Are you? (i) Single (ii) Married
6. When did you arrive here? Date: ____________________________
7. When you are scheduled to depart? __________________________
8. Number of days stayed for _________________________________
9. Which country do you belong to? ___________________________
10. Is this your first visit to India Goa (if foreigner).
(i) Yes (ii) No
11. Are you an NRI? ]
(i) Yes (ii) No
12. Which state of India do you belong to? _______________________
13. Do you live in this city?
(i) Yes (ii) No
14. Have you travelled to Goa before?
(i) Yes (ii) No
15. How have you travelled to Goa? READ OUT
OPTIONS and TICK (SINGLE RESPONSE)
(i) Train (ii) Bus (iii) Air Flight
(iv) Personal Car (v) Taxi

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16. Have you travelled to this city before?
(i) Yes (ii) No
17. What is your occupation? READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Business/Indistrialist/Pretty Trader/Shop Owner
(ii) Self-Employed Professional (Chartered Accountant, Cost Account, Doctor,
Lawyer, Engineer, Consultant, Proprietor of a Firm Institute)
(iii) Government Service (iv) Private Service
(v) Student/Researcher (vi) Politician/leader
(vii) Agriculturist (viii) Social Worker
(ix) Retired (x) Monk/Priest
(xi) Housewife (xii) If any other, Please specify _______
18. What is your educational qualification? READ OUT
OPTIONS and TICK (SINGLE RESPONE)
(i) Illiterate (ii) Up to HSC/SSC
(iii) Higher Education (Graduate and above)
(iv)Technical Education
(v) If any other, please specify ____________
19. What is your approximate annual household income?
READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Less than 60,000
(ii) 60,001-1,00,000
(iii) 1,00,001-2,00,000
(iv) 2,00,001-5,00,000
(v) Above 5,00,000
20. How often do your travel?
READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Once a week or more often
(ii) Once a fortnight
(iii) Once in 3 months

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 (iv) Once in a year
(v) Once a month
(vi) Once in 6 months
(vii) Less often
21. What was your main purpose of visit?
READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Business (ii) Official Work
(iii) Conference (iv) Employment
(v) Education (vi) Sports Meet
(vii) Pilgrimage (Buddhism) (viii) Pilgrimage (others)
(ix) Historical tourism (x) Adventure tourism
(xi) Family/Friends visit (xii) Recreation/leisure
(xiii) Wildlife tourism (xiv) Health tourism
(xv) Sightseeing (xvi) Shopping
(xvii) Transit (xviii) Social and Religious Function
22. Are you travelling … ?
READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Alone (ii) With Family
(iii) With Friends (iv) With family and Friend
23. How many people have travelled with you? ________________
24. Are you a part of an organized group/package tour?
(i) Yes (ii) No
25. Please give the information about sex and age of people, who have travelled
with you? ASK and RECORD
Male Age Female Age

26. How did you make your travel arrangement?

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 READ OUT OPTIONS and TICK (MULTIPLE RESPONE)
(i) Self (ii) Office/Employer
(iii) Travel Agent (iv) Tour Operator
(v) If any other, please specify __________________
27. (Where did you stay?
READ OUT OPTIONS and TICK (MULTIPLE RESPONE)
(i) 5 Star Hotel (ii) 4 Star Hotel
(iii) 3 Star Hotel (iv) 2 Star Hotel
(v) 1 Star Hotel (vi) Non-star Hotel
(vii) Private Guest House/Inn
(viii) State Government-owned/managed hotel
(ix) Government managed/owned circuit house
(x) Dharamshala/Sarai
(xi) Monastery (xii) Gurudwara/Temple
(xiii) Friend and Relatives (xiv) Motel
(xv) Youth/YMCA Hostels
(xvi) ) If any other, please specify __________________
28. Please tell us how much you are likely to spend here?
India Rs./US$_____CIRCLE CURRENCY
29. Which mode Payment did you use mostly?
READ OUT OPTIONS and TICK (SINGLE RESPONSE)
(i) Cash (ii) Credit Card
(iii) Travellers’ cheques
30. Please tell us, how much have you spent yesterday on …….?
Read out Options and Tick (Multiple Response)
S.No. Accommodations Amount (Rs.)
1. Hotels
2. Private Guest Houses
3. Tourist Guest Houses
4. Govt. Guest Houses

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 5. Dharamshala/Sarai
6. Rented
7. Relatives
8. Any other
9. Total (Post code)
31. Please tell us, how much have you spent yesterday on….?
Read Out Options and Tick (Multiple Response)
S.No. Food and Beverages Amount (Rs.)
1. Railway Station, Bus Stand, Train
2. Hotels
3. Private Guest Houses
4. Tourist Guest Houses
5. Govt. Guest Houses
6. Dharamshala/Sarai
7. Restaurants
8. Cafeteria
9. Snack Bars
10. Lunch Counters
11. Refreshment Stands
12. Canteens
13. Milk Bars
14. Bars/Pubs and other drinking places
15. Mela, Fairs, Picnic
16. Any Other
17. Total (Post Code)
32. Did you find your visit to Goa better than or worse than or as per your expectations?
ASK and RECORD (SINGLE RESPONSE)
(i) Much better than expectation
(ii) Somewhat better expectation
(iii) As per expectation
(iv)Worse than expectation
33. Expenditure occurred for this trip prior to entering this centre/town.
Only expenditure attributable to this trip should be recorded.
How much you spent on?
(a) Accommodation services ______________
(b) Food and Beverages Services _____________ .

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 (c) Transport Equipment Rental (Hired Taxi/Car/Jeep/Tractor etc.) ________
(d) Travel Agencies and Similar ________________
(e) Other recreational and entertainment services ______________
(f) Clothing and Garments _____________
(g) Processed Foods ________________
34. Visitors from:
(i) Within India _____________________
(ii) NRIs __________________________
(iii) North America (USA, Canada, Mexico, Cuba…)
(iv) South America (Brazil, Argentina, Chile, Guyana, Peru ….) ___________
(v) Europe (U.K., France, Spain, Italy, Germany …)
________________________________________
(vi) Africa (Egypt, Libya, Algeria, South Africa, Nigeria…) ________________
(vii) Asia (China, Korea, Japan, Philippines…)
___________________________________
(viii) Middle East/Arab Countries (Iran, UAE, Yemen, Oman …) ____________
(ix) South-East Asian Countries (Thailand, Malaysia, Indonesia…) ___________
(x) Australia/New Zealand ______________________
(xi) If any other countries, please specify _____________________ .
35. Type of Organization: (OBSERVE and RECORD)
(i) Travel Agency
(ii) Tour operator
(iii) Adventure Tour Operator
(iv) Tourist Transport Operator
(v) Transporter
(vi) If any other, please specify ___________
36. How much do you earn daily from your organization?
37. How much you pay GST?
38. Mode of GST payment-Monthly, Quartly, six monthly, yearly (please tick)

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37. Name of the Contact Person: ______________
38. Name of the Company:____________________
39. Address: _________________________________________________________
40. City: ___________________________________
Telephone No. ___________________________
41. Ownership: (ASK and RECORD)
(i) Central Government
(ii) State Government
(iii) Private Limited
(iv)Proprietor/Partnership
(v) Public Limited
(vi) If any other, please specify ___________
42. In which year it was established?
Year: ___________
43. Membership:
(i) TAAI
(ii) IATO
(iii) ATOA
(iv) ITTA
(v) IATA
(vi) Local Association
(vii) Regional Association
(viii) If any other, please specify ______
(ix) None
44. Total number of employees:_____ (permanent and temporary)
Department Number of Permanent Number of casual or
employees temporary
Administration
Ticketing
Foreign

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 Accounts
Tours
Sales and Marketing
Total
45. Type of Organization: (OBSERVE and RECORD)
(i) Shop (ii) Emporium
(iii) ) If any other, please specify ______
46. Could you please tell me that how much here you spent on…?
S.No. Expenditure Amount(Rs.)
1. Accommodations
2. Food and Beverages
3. Tea and Coffee
4. Alcohol Products
5. Tobacco Products
6. Medicinal Products
7. Study material and Stationery
8. Recreational and Entertainment
9. Textile Products
10. Durable Goods
11. Footwear
12. Toiletries
13. Gem and Jewellery
14. Travel Services
15. Transport Equipment (Rental)
16. Transport
Total

47. How can the tourist services at the destinations, that you visited, can be improved?
Suggestions Please?
________________________________________________________________
________________________________________________________________
________________________________________________________________
________________________________________________________________
48. How much do you earn daily from your organization? ________________
49. How much you pay GST?
50. Mode of GST payment- monthly, Quarterly, half yearly and yearly (Please tick).
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