Hozefa M.
Kapasi
E-mail : hozefakapasi008@[Link] Phone : 9029090729
Address : 7 Kanchwala Building,[Link].35, Bara Imam Road, Two Tank., Mumbai -
400003
Summary
Highly proficient, professional offering around 4years of LTE Network Quality Management, Optimization and
feature Testing experience
Experience in Working on LTE Technology Platforms with Samsung, Airspan and Huawei vendor Experience.
Extensive Knowledge of Network Performance Management tools, Optimization, Real time network
scenarios,Parameter and Field level Testing.
Hard worker with excellent interpersonal, communication and people skills, ability to work in cross-functional
teams, strong problem solving abilities for LTE mobile networks, can-do attitude, love to work on challenges and
believe in highest standards of service.
Technical Skills
Technologies :- Proficient knowledge 4G LTE, eMBMS, VOLTE, IMS, basics of 3G W-CDMA and 2G GSM, basics
of routing and switching for interconnecting Cisco devices, Microwave radio back haul.
Performance Tools :- Huawei imanager u2000, Netspan (Airspan), Samsung LTE System Manager ( LSM-R &
LSM-C ), Network Performance Monitoring Tool - MYCOM NIMS PrOptima,
Drive Test tools :- XCAL , Netvelocity, TEMS
Post Processing Tools :- XCAP, ActixOne, JCP, TrueCall, Gladiator.
Packet Analyzer :- Wireshark
Ticketing Tools :- HP Service Manager.
Languages :- Knowledge of basic Python programming and scripting
Others :- MS Office ( Excel / Power point / Word / Visio ), Nmap, Nessus,& Accunetix.
Work experience
Reliance Jio Infocomm 18th November 2013 — 15th June 2016
Network Performance & Optimization Engineer
• KPI and Process Framework engineering :-
Designed various KPIs, performance targets, reports & dashboards and finalized the same for each network domain in
liaison with NPE & OEM.
Drafting, finalization and implementation of L5 processes for High Level RCA of various Network Key Performance
Indicators (KPIs) .
Validation and integration of Performance counters for Samsung and Airspan Small Cells and their VTIs in MYCOM.
Enrichment of N/W nodes with attributes in MYCOM for Classification and Categorization of Nodes.
• Undertakings for optimization of Network performance :-
Auditing :- Timely audits of Samsung RAN systems for deviations and erroneous configurations and parameters as
accordance with the standards and Golden Parameters references , jointly discussed and finalized by RJIL with Samsung
and Qualcomm.
Hozefa M. Kapasi 1
Testing of various LTE parameters / functions, configurations of Self Optimizing Network ( SON ) features with Lab and
Field tests as required. Also regression testing & analysis post patch and version upgrades in terms of RAN network
performance.
Proactive and Reactive N/W Performance Analysis :- Near real time and Trend based Performance monitoring of KPIs of
Macro Sites and Small Cells .
VOLTE call analysis for call establish fails, call drops and other issues related to voice quality.
Improving Downlink and Uplink Throughput through various parameter and physical optimization.
SCFT and Cluster Drive tests report analysis.
Vendor escalation and governance of identified product and system issues.
Interference source Detection in field using Anritsu Cell Master and raising to the concerned vendor and WPC authority for
the rectification of the same.
Coverage optimization through physical and parameter optimization, also working in augmentation with N/W Planning
Team for improving indoor coverage at places of importance in terms of VIP/revenue.
A member of NPO Optimization / Performance monitoring In-charge for the Maharashtra Circle for Roll-out project.
Analyzing the worst cells of Macro and Small Cells on daily basis and taking appropriate actions for improvement.
Attending VIP complaints at service level and providing resolution and RCA within required SLA ( Service Level
Agreement).
Worked for the process design and implementation of Auto ticketing and routing of Performance issue trouble tickets to
respective Circle owners for efficient and swift resolution.
• Reporting and Automation :-
Creation and publishing of Network Performance Reports and Dashboards on Daily and Weekly Basis.
Designing and creation of various Service level and Region level reports as demand from Business and Management
team from time to time basis.
Drafting and documentation of L5 processes for standardizing KPI optimization processes.
Automation of Performance and Audit reports.
Ericsson India Global Ltd. 23rd June 2016 — 28th July 2017
Network Engineer - 4G SME
Job Position :-
Network Engineer - BNES, GSI, CD RAN, LRAN, BB
A member of 4G SME team of Ericsson for Manage Services of Bharti Airtel Network in Karnataka
Responsibilities :-
End-user experience enhancement through optimization of 2G/3G and 4G networks.
Testing, validation and roll-out of new features /change of features, parameters and technologies by means of
various test cases and scenarios on-field across Network for 4G RAN.
Parametric and configuration audits.
Planning of new Sites in collaboration with Airtel planning team to improve coverage footprint across KK with focus
on improving indoor coverage, quality and capacity of Network.
Customer grievance resolution through analysis of network level KPIs and surveys
On Field Drive test co-ordination, analysis and optimization based on analysis with documentation.
SPOC for VOLTE testing, roll-out and performance monitoring & optimization post roll-out in Karnataka circle for
Bharti Airtel.
KPI management and sign off from customer.
Hozefa M. Kapasi 2
Aricent Technologies — Present
Senior Engineer - Testing
Qualifications
Academics :-
S.S.C.- 2007 :- 83.53%
Diploma in Industrial Electronics - 2010 - 85.09 %
B.E. in Electronics and Telecommunications - 2013 - 72.70%
Certifications :-
Certified Ethical Hacker (CEH) - v9.0 - 2016
Ericsson Certified Associate - Radio Network Optimization certification.
Trainings
Trained in Samsung LTE systems through various workshops and training listed below :-
LTE technology.
eNode-B - Overview, Hardware and O & M
EPC - Sytem overview and O & M
eMBMS technology
Interference detection and BTS testing:- Anritsu Technologies
LTE Performance & Optimization Management - Ericsson / Huawei
Worked with experts from Korean Telecom and Samsung Technologies for various issues pertaining network
performance.
Achievement
Received personal Appreciation Certificate from Head of Performance and Optimization team ( Network Service &
Operations ) for efficient implementation of Project for Auto Trouble Ticketing Performance issues.
Interests
Watching and Playing Football,
Reading Books,
Traveling and Listening to Music.
References
Professional references are available upon request.
Date & Place
Hozefa M. Kapasi 3
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Acknowledgement
I here by state that above are true and correct to best of my knowledge.
Hozefa Kapasi
Hozefa M. Kapasi 4
