LISTENING TEST In the Listening test, you will be asked to demonstrate how well you understand spoken English. The entire Listening section ofthe test wil last approximately 45 minutes Directions are given for each of the four parts. There is a separate answer sheet for marking answers. Do not write your answers inthe test book. Part 1 Directions In thie partf the test, you will hear four statements about each picture in your textbook. After listening all four statements, you must select the one statement that best describes what you see in the picture. Then, nd the number of that question on your answer sheet and mark your answer. The statements ‘vl be spoken only onetime, and are not printed in you test book. Sample Answer Example DOOD [Now listen tothe four statements ‘Statement (8), “The woman typing on & compute," best deserbes what you seein the pcre. ‘Therefore, you should choose answer (B)eT Go on to the next page.Go on to the next page.ao TE Go on to the next page,Ba ry 15, 16, ” a. a. 2. Part 2 izeaont In this section you wil hear a question or statement followed by thre responses. Sect the best response to the question or statement and mark the letter (A), (B), oF (C) on your answer shee. ‘Again, each response wil be spoken only one time and will not be printed in your test book. Example ‘You will hear: ‘How are you today? You willalso hear: (A) T'm ine, thank you. @ Ws oad, one? (© Welt. dfieut issue. ‘Mark your answer on your answer see. Mark your answer on your answer see Markyour answer on your answer see Mark your answer on your answer see. ‘Mark your answer on your answer see. ‘Mark your answer on your answer sheet. “Mark your answer on your answer set ‘Mark your answer on your answer sheet Mark your answer on your answer sect. Mark your anewer on your answer sheet Mati your answer on your answer see. Markyour answer on your answer sheet ‘Mark your answer on your answer shet. |. Mark your answer on your answer sheet ‘Mark your anewer on your answer shet. 2. a. % 7” 8 Sample Answer eno The best response tothe question “How are you today? is choice (A), "Tm fne, thank you.” ‘Therefore, you should choose answer (A). ‘Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet ‘Mark your answer on your answer shet. “Mark your answer on your answer sheet 9. Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet. 2. Mark your answer on your answer sheet ‘Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet. ‘Mark your answer on your answer sheet Markyour answer on your answer sheet. Mark our answer on your answer sheet. Mark your answer on your answer sheet. Mark your answer on your answer sheet. “Mark your answer on your answer shee.Part 3 Direction In this section ofthe test, you will hear a number of conversations between two people, ‘You willbe asked to ansver three questions about what is said in each conversation. You must select the best response to each question and mark the letter (A), (B), (C), or (D) on your answer sheet. tnch conversation wil be spoken only one time and will not be printed in your test book. 4 Who bought the new computer? (a) Theman (8) The woman {€) The man and the woman together D) Their employer 4 Why-s the man pleased with the computer? (a) Itfts in his bifoase. ') It is much nee than his old computer. (C) He didnt have to pay fort. (D) Its his ist computer. 4, How does the womaa feel about the computer? (A) She s looking forward to getting one. (8) She thinks it locks heavy () She doesnt likelaptop computers. (D) She doesnt think the man deserves it “A. Where has the woman been? (a) ImAsia (B) Inthe office all week (C) Ata conferenceall week (0) Athome ‘5. What does the man recommend the woman ') Start a new projet, then ches the les 'B) Check the Asian reports immediately (©) Spend less time out ofthe office ‘) Attend more meetings 46, What does the woman expect to find in the vepors? (A) New proposals () Bad news (© Apleasant surprise (D) Profit figures 47, Where do the man and woman have too? (A) Toa lunch appointment @) Toameeting (©) Tomeet a supplier (©) Toa reception 48. Why int the man leaving a the sametime ss the woman? (A) He needs to finish reading aleter () He needs to make some phone cals. (©) He needs to finish writing a letter. (D) Heis waiting fora eter to arrive. 49. Why does the woman think ther coworkers willbe angry? (A) They distke the man (The man wil be late again. () They didn’t want the woman to attend. (D) They have been very irritable recently. 50. What do the man and woman need to discuss? (A) Bdge cats (8) Market research (©) Cleaning the man's desk (D) Staff recruitment 51, When are they going to meet? (9) Inthe next quarter (B) Ina quarter ofan hour (©) Tomorrow atten o'dock (D) Today atten o'dock 52 What will the man provide forthe worn? (A) Information from her local tax offee () Docaments tobe read (©) Aninformation leaflet {(D) Information from Internet reeare Go on to the next page.55. eo “Who want otk to the man? (4) The woman @) His mother (©) An applicant forthe sales position (D) The supply department ‘Whey docent the man take the call? (A) He is avoiding the caller. @) Heis busy. (© He has sore throat. (D) He wants the woman to handle it ow much paper does the man want? (8) sobores @) rg boxes (©) He doesn't need any paper this month (D) 40 boxes ‘What is the man's problem? (A) He thinks be is ost. (8) He needs a lawyer. (©) Henoeds change to make a phone cll (D) The woman won't help him. 7. Where did Beckwith and Drum relocate to? (A) An office in New York @) Anoffice a couple of blocks away (©) The second floor (D) Anoffce a couple of floors down ‘How can the man contact the new otice? (4) By calling their new number (8) By sending a fox © Byemail (D) By calling their old umber 59. What does the manager want to do? (A) Hire more sath (B) Reduce overhead (©) Takean extended leave (D) Assign more responsibility tothe man (60, How does the woman fel about the ‘manager's demands? (A) Theyre unreasonable. GB Is wise decision (© esa hasty decison. (D) Theyre desirable. (61, What is ene option the man will consider # cut costs? (A) Giveall staff a pay cut (@) Freeze pay rases for one year (© Layoff one member of staff (D) Quits (62. Where dees the woman want to go? (&) Tomaso @) Totes (©) ToNew York (D) To Chicago 68. Which ofthe following statements i true? (A) The woman wil be traveling with two othe: passengers. (B) The woman has to reduce the length ¢ — (©) The woman wishes to sitby the windoy (D) The woman wants a one-way ticket (64. When will the woman be returning? (onthe ss @ Onidess* (© Onders® (D) Onthe46s, What are the speakers king about? (a) lternational revel (i) Overseas busines challenges (c) favestments () lnterioe design ‘What difclty did the woman have? (a) Hiring lea ttt (8) Translation (©) Supplies and equipment (2) Adjusting tothe food 67, Why does the man want advice from the () His company may expand overseas. (8) He admires her business sil. () She wants to buy his business. (D) He's looking for financing. (68. What ae the speakers discussing? (A) Ameeting @) Acontract (© Office gossip (©) Aletter (6. What does the man ofer to do? (A) Goto the post ffce forthe woman () Check letter for her (©) Fexher some documents (©) Stand in forher ata meeting 70. Which of the following best describes the ‘woman's attitude? (8) Punctuality is most important tal costs, (©) Having a few mistakes is not a big deal, (D) She doesn't need anyone's help, Go onto the next page.Part 4 Directions In tis section of the test, you wil hear numberof short talks given by a single speal ‘Agua, you must answer three questions about what ssid in each tall. Choose the mest appropri ‘response to each question and mark the letter (A), (B),(C), oF (D) on your answer sheet. Bach talk bbe spoken only onetime and will not be printed in your test book. 71. What is beng offered? (A) Abook bout the stock market (B) A brochure on motual fands (© Aninfornation tape of current business 72, How can youcbtain this offer? (A) Call andregister fora clase (8) Submit your academic records (© Callandrequest 2 copy (©) Fil out sn aplication 73, How much des this offer cost? (A) Iteosts $800 in three installments @) Mis free (© It depenis on the format you choose (D) Iteosts $500, whichis rendabl ater. 74, Which brane s this phone message from? (A) Homan resources @) Management (© Consumer affairs (©) Public rations 75. Which number shoald you press o listen to your options gin? Ws @4 Os ©) Sur 76, What i the ngest a customer should expect to waltto speak toa representative? (A) 5 minster (8) 4 minutes (©) minutes (©) 2minutes 7 a. 2 ‘What i Ellen Wagner doing these days? (A) She is president of Auto Enterprises, (B) Shes writing abook. (©) She writes poetry and lives in Washington. (D) She heads the Department of “Transportation. How many yeas was Ellen Wagner presi dent of to Enterprises? (A) 10 years @) 2years (© 8 years (©) 500 days ‘Which ofthe following is NOT one of Elle ‘Wagner's achievements? (A) Head of Department of Transportatic (B) First woman to min a Fortune 500 fir (©) Role model to business people (D) Nobel Prize winner ‘What kindof company is Uniworld? (A) Acainal construction company (B) Amerchant navy feet (©) Atour operator () counseling service How many trips has Uniworld planned? & 150 @e On ©) 27 ‘Whats the maximum numberof people who wil be able to take advantage ofthe Uniworld offer? a ®) 300 ov ©) 150as. which ofthe following is NOT availble on thisrenon? (2) The amount you ove on your car loan (5) Treiterest eared on your bank (©) Theamount you ove on housing uyments 1 Aay parties who have requested your ‘sed record Which ofthe following statements i true? (4) Only you can alter your credit record ') Acredit records unimportant. (©) Your ere record's always changing, (D) Theresa fee for this report. ‘Who might be particularly interested in this ser? (A) Someone wo noverha inca trouble (2) Someone who has telephone {) Someone whose credit application was ejected (0) Someone who has lot of re time Which ofthe following an be infeed from the eport? (3) The market was weak in October. (8) November appears worse than October, October was a strong, postive month financial, (D) Investing in the tock marke is aways erative. How much di the Dow ise? (8) rr 8) nan © 4% D) 4.66% Aa) Because of fling safety standards 3) Because of fatal sir olision in Hong. Kong (©) Because the Aslan markets were struggling (D) Because ofan increas in fuel costs £9, How does the advertisement imply ualty? (4) estates that you ean buy an extra attachment. (@) Itgives the pie ofthe product {© Ieetates that itis en to install. (©) Restates that tis wed inthe best elh spas and hotels 90, What i thediference in price between the ‘rast and chrome showerhead? $50 ® $70 (© $20 ® $10 ‘91. What is the purpose ofthe mineral salt attachment? (A) Tok harmful bacteria (8) Tosohen water (© Toenhance the appearance ofthe showerhead (©) To purity water ‘92 Why did the speaker make this call? (A) To order supplies (8) Tomake reservation (© Toalter a reservation (D) Tomake a complaint 93, How many rooms does the caller need? wa @s @2 or ‘What action wil the speaker tke? (A) She will change he trp. (8) She wil telephone the hotel again. (©) She will cance her reservation, (D) She will wait forthe hotel to contact ber Go on to the next page.95, What has caused the delay? (A) Atrsn crash (@) Bad weather conditions (©) A tran off the rail tracks (D) Astuke by transport union members 96, Who qualifies for a refund? (A) Allrall travelers who wil suffer because ‘ofthe delay (8) Rail ravlers with fight leaving Hethrow Airport before 4pm. (© Allnil travelers headed for Heathrow Airport (D) Railpass holders 97. Were can passengers eta refund? (9) AtHhathrow (8) Throagh the mall (©) Atthe ticket office () Theyeannot. ‘98. Where is the incident taking place? (a) Ina bank (Ina parking lot (© Ataradio sation (D) Ina post office 99. Who is believe to be inside the building? (A) The gunmen and bank erks (8) The gunmen and customers (©) Bank clerks and customers (D) The gunmen, bank lerks, and customers 100, Who saw the gunmen enter the building? (A) Police officers (B) Thereporter (©) People standing inthe street (D) Noone ‘This is the end of the listening test. Turn to Part 5 in your test book.NO TEST MATERIAL ON THIS PAGEREADING TEST In the Reading test, you wil be required to answer several types of reading comprehension questh based on a variety of texts, The Reading section ofthe et willast 75 minutes. There are three pats « > Delivery generaly takes 5-10 days. >> Please contact us for international rates. >> Express Savice also avallable: 2103 day shipping: add $3 to surface charge ‘Overight carrier add $13 to surface charge: 159, What are thete rates based on? 161. Where might you expect to find sist of (4 etvery te and price shipping charges? (B) Weight and price (W) Anewspaper (©) Weight and delivery time (B) A telephone directory ) Weight only (©) Armall order catalog (D) An instruction manual 160. By ovenight carrier withinthe US, how "auch would it east to ship pair of shoes at cost $752 9) $535 3) $8.95, © rots b) $1835, Go on to the next page.Bilt ioncseo tee ‘Questions 162 through 164 refer tothe following notice. SHOP Members enjoy valuable benefits! (Only SHOP members got these benefits for a one-time $15 fo, Benefits include: + Earn money-back refunds! A refund is paid back to you annualy based on your {otal reguar-price purchases" in SHOP stores or through mailorder. + Earn rebates with SHOP Bankcard Only members ae eligibe to apply for this Mastercard or Visa. The SHOP Bankcard allows you to earn ful refunds on your regular price purchases" plus a 1% rebate on allnon-SHOP purchases + Our commitment to conservation. Since 1978, SHOP has donated more than $5 millon to protec the outdoors for recreation * Ofer dos ot py reed ie tums canta god ing sls. 16. What must you doto receive these 164, When are these benefis NOT available? Denes? (A) During bargain sles (A) Only shop during certain times ofthe @) In1976 year (©) When shopping st Shop stores (8) Never buy anything on sale anywhere (D) Dering holidays (© Paya $15 membership fee (©) Becommitted tothe environment 1G, Which ofthe following is NOT a benefit? (A) An annual refund based on purchases of SHOP merchandise (8) Discounts onal purchases at SHOP (©) Support ofthe envionment |) Rigby fora credit ardQuestions 165 through 168 refer to the folowing leer. Reed Advertising 287 Ridge Ra. (Chevy Chase, MO 20348 Ye Stove Bumham etait cckvle Chidrens Center 2080 Mateon Fi. eck, MO 20856 Dear Me, Burnham, (on tune 2", you signe an agreement for thes promotional brochures ata costo $1530.00 At that ime, you pad $5C0 and agreed to pay the remainder upen your acceptance of the: ‘hotographs and copy. We fished the werk on June 25°, as projected, and have been ready to send you the fished Erachures for some time, The brochures look grea. and Iam sure Sst you wil be pleased with the final resut. We have been trying to contact you using the umber you gave, Bul you have rot retuned ou cal. We woud Tike to meet wih you ‘rmediately 80 that you cat approve the matrls or authorze any necessary changes (ect {0 cost and pay the remaining amount of the oustanding balance m aad that unpad accounts fr charged at 99 ineret f nt paid in fll within one month of competion of the prec. ese call us bythe end of tho week to setup a meeting. Our office is open from 8 a.m, unt 7 pm, 80 | sure hat wo wil have no cifleuty arranging @ convenient tim. I @ probe ‘as come up concerning he projec, we can cscuss i hen. | ook forward to hearing fom. you by Feicay, July 19° Sincere. ees Way ‘Whats the main purpose of this ete? 16, Why this ener necessary? |A) Tocfer their services (A) Mr. Burnham has no telephone {B) Tocollect money (8) Mr. Burnham i out of own. {(C) Toarrange to purchase materials, (©) Mr. Burnham doesnot return their () To thank Mr. Burnham calls (D) Mr. Burmham only communicates via What ston is suggested in the letter? ‘mall (4) Signing an agreement to complete the project 168, When did Reed Advertising lst hear fom (@) Returning the partial payment Mr. Burnham? steady made (A) By the end ofthe week (©) Completing the work () Sune 2" (D) Setting up a meeting (©) June 25° () duly 19" Go on to the next page-‘Questions 169 through 172 refer tothe following table. This table shows the total number of artists who ‘were full-year. full-time earners in the year before the 2005 census and shows median ‘earnings in 2004, by gender. ie aa 207 010 ‘oat 8809 250 es 420 fstw. according to the table, which of the sowing occupations is most lucrative? 1) Architects 2) Designers () Actors 1) Authors ‘Which of the following statements ean you ‘once fom this table? \) There are more women artists than 1») Equal nombers of men and women. secome Announcers (©) Musicians make more than painters. 'D) In these professions, men eam more ‘han women. im. m, ‘Which occupation appears tobe the least ‘common? (A) Designer @) Dancer (© Announcer () Musician and composer ‘Which ofthe following statements is true (A) Female authors eared more than male announces. (8) Female photographers en more then female painters. (©) There are more male dancers than female dancers. (D) Female designers earn more than male announcers. Go on to the next page.Lng souc sensi, Questions 173 through 176 refer tothe folowing advertisement. Tied of paying a large chunk of your hard-earned income to pay off your landlord's morgage? Nervous about buying your frst home? Not sure that ‘you qualify for a morigage? Confused about where to start? Relax. Come to Norstead Mortgage and we willbe able t give you the peace of mad you need Norstead counselors understand the stresses and pressures of finding the right mortgage. We will help you every step of the way. Our professional ‘mortgage counselors will walk you through the loan process and help you select the financing option that best its your individual needs. We have loan, packages to suit all income levels, some with no deposit necessary. We will help you workout just how much you can afford to repay each month, without ‘overburdening your finances. With over eighty-five years of experlence, Norstead Mortgage, Inc. will provide the exceptional level of service you ‘expect and deserve. Plus: ~$150 closing bonus * Highly competitive interest rates Quick loan decision Personalized mortgage counseling + -And much more! For more information, call 1-800-777-5424, 7:30 am. to 11 pam. (Central Time}, “Monday through Friday. Or visit your local Norstead Mortgage counselor during regular office hours (9 a.m. to 5 pum) for a face to face consultation. We are realy o answer all your morcgage-related questions. Why don't you give us acall? ‘Waming: Ifyou do not keep up with payments, your house may he rpossesedct tex. hats the text above? 175. Who would probably be most intrested in \) Ama for loan company this advertisement? 3) sample ofa morgage application (A) Aa eldery couple who want tose (C) A request to borrow money ther house >) Anad fora Stock Investment firm (8) Ayoung couple ooking for their fist home 174. ‘Shich of the following i offered? {© Pecple with good cove reounds (©) Counselors A) Personalized checks 1) $150 discount for every purchase over ay 176. How long has Norstead Mortgage been in (©) 85-year loans business? >) Bacellent interest rtes ot yu a (A) A few months (B) Fromo-5 (©) More than 85 years (D) Almost 150 years Go on to the next page.ibn onc sn tan Questions 177 through 180 refer tothe following report. Purchases of Athletic Footwe: In recent years, the market for women's athletic goods has been growing rapidly. This long-neglected sector of the sports wear market is now one ‘of our leading sources of income, surpassing sales of children’s goods, and hil itis not yet equal to sales of men's goods It i fast approaching similar levels of sles. ‘This table shows the amount of money spent on women’s athetic footwear from 1994 to 2004, For the purposes of this chart, athletic footwear is defined as footwear made for sports and fitness activities. This includes regular sneakers, as wel as “functional” shoes such as running shoes, tennis shoes, aerobics shoes, and basketball boots. Cee 1994 $16 1996 suas. 1998 237 2000 5355 2002 S89 2004 S488 ‘A customer questionnaire was included with each pair of athletic shoes sold in 2008. though not every questionnaire was filled out and returned, 2 significant number of these forms were submitted. According to the results of the questionnaire, the average woman buys one pair of athletic shoes per year, and uses them for fitness activities such as walking, jogging, ‘or cying. The majority of respondents indicated that they chose our particular brand for the following reasons: attractive style and design, comfort, and affordability. A few respondents did express regret that the ‘ange of athletic shoes for women is much smaller than that for men, and ‘that they would like to have areater choice of styles and colors,7% What does tis table show? (A) The amount women spenton exercise ‘between 994 and 2004 (8) The number of women who joined Iaith clubs from 1994-2004 (© Theamount women spenton athletic shoes ina 10-year period (0) Theaverage yearly amount people spent on buying athletic fctwear for ‘hele famies 178, Whats apparent from the figures? (a) Less money s being spent (Expenditures have uetuated. (© Thereis no trend. () Spending has quadrupledin a decade. ie 179. Whigh ofthe following canbe conduded fromthis table? (A) The women's athletic footwear asiness i going strong. (8) Thisis a good time to open a aealth ‘Jub or invest in one. (©) Its time to buy a new pair fathetic shoes. (D) People don't spend enough money om footweer. 180, What caused dissatisfaction for some women? (A) Quality (B) Alack of choice of styles (© The price of athletic shoes (D) Limited avalablty Go on to the next page.(tp 011 Scot Eten Questions 181 through 185 refer to the following later and response. | Del ela ae ry oor Peacte | (esoraroas he rena neta fern 20 Dew eel Icha come to our attention shat you haven't ordered ary copler oF computer supple fromusin || novsinesh nie tewavonngisetmcsieorsaaerore tatoo | Sue ot fond ov pois te taacoaony ve sorts ote ert Fwd thet guy nt eave ta meer santos Citonscratytungnassticmeacacseradamecmpetacec: | ‘all availabe sizes and colore for nearly 5O% off If you order more than $50 worth of supplies | ferro i A ocare ieced and yrds to ak toot ao represenates, peace cake | | eens | Ga reader mens eet env curses ee nee eee ctr REE ser ono. | ree, | coe | Ager ah ue Sip Se } ern} wootranie | ! Srettoncne | “Mr, Don Nickels, a ie | ‘Nickels Business Supply, 1 12 Suite 52, { led ae = Dew eel, am writing to you in ely to your eter of November 20,50 that you may update our reads, ‘replace Daniel Ones the supple manage of Wen producti ag. Mr. Gob qui postion ithout wang in February, and as Wieoe Produce was ging through a pero fags personel ‘hanes. be postion ofsuples manager was ef open ut Twa apps a Agar In ft Ios ‘ery happy to reeive youre ar Mr, Gola no record of he muplers heh et nd have bee strong tind ela source “ohne pl ml hah odor am ised thou ee ee eine raat ores ee Bing in 41 w. ht the main reason for wrtng the nt lees \) Tobuy copier and computersupplies Tommi eomtact wit a eatomer (© ‘Toinguire about product quality ') Torequest a meting between Don Nidels and Daniel Gobel hich fhe following describes ze sale? 1) 50% discount fyou buy on December ww 1) 50% discount fyou purchase ater Desember to () $50 off ifyou buy 50% of your yearly supplies by December 10° ) 50% of if you buy more than $50 by Desember 1 \What ison Nickels proud of? A) His company’s success (5) The trequeney of sales and bargains ‘offered by his company (©) Hiscompany’s prices and the quality oftheir goods ) The quality ofthe enclosed brochure 2 184, Why hasn't Daniel Gobels been ordering supplies from Nickels Business Supply? (A) He found their goods to be defective. (B) He dida't know about Nickels (©) He no longer works for Wileon Products (D) He found a cheaper supplier. 185, Where can Don Nickels find information about Maggie White's order? (A) On separate form (@) She snot placing an order. (© Inanemail (D) Inthe tert ofthe eter she sent him Go on to the next page.Pb toc Ses in ‘Questions 186 through 190 refer tothe following memo and chart a i Memo To: All Employees From Health and Safety Re: Enployees Health| ‘his not something that we have done before, but this year we have compiled @ chart ofall the health problems for which we have treated workers over the past 12 menths. We have decided that by sharing this information, we might be able to encourage some of you To toke more care in the workplace. A lot ofthese problems could be avoided with just alittle bit of common sense, While we are glad not to have to treat most of you for anything serious, and although we do enjoy the pleasure of your company, we would rather not have to treat any of you for accidents and Incidents which are entirely evoicable by folwirg safety requltions, wearing reinforced boots fo protect your toes, wearing safety goggles, keeping earplugs with you at all tines so you have them when you need them, and above al, we urge you to wash your hands before eating, Take a lock at the chart and youll see what we mean. Weve also divided the data by sex, omen - don’ let the ladies beat you next year! We are planning on compiling a table next year, too, so let's see if we can realy cut down these numbers 3 3 [Abreakdowm of most common medical treatments needed by employees during the year 2005. Based on figures compiled by the Health and Safety Department x : ame Tian Ere Fanan Enger 5 Tarr | Reauirg osiaaon |b] Peau spon h \waesiedchamicte 5) | atwasnng arate] <2 1 ~ 2 3, | Sremes : re 5) [Remgateornteom | » gaBasasasaa29339931 23922:110 hate the purpose ofthis memo and sar? 4) Toprovie the safety department with something to do (8) To encourage workers tobe more areal ©) Toshow that the company has 2 poor safety record ) To prove thatthe health ani safety Aepartment has been workiag hard \vhat could be infered about female ployoas? (A) They are es carefil about safety than men, (8) They are more earful about safety ‘han men, (©) They have more accidents than men. 1D) They have as many accidens as men. Why does the Health and Safety department urge workers to wash their hands before ing? ‘A) Its common etiquette (8) It may prevent them from ingesting toxins (©) The workplace is wey dirty. 1) Theresa surplus of liquid sap. 189. What is the most commonly osarring Dealt esue? (A) Ingestion of chemieals (B) Broken toes (©) Something geting in workers eyes (D) Hearing trouble 190, What i the Health and Safety department tying to communicate to workers? (A) These accidents are avoidable with (8) They were too busy last yea. (©) They want to reduce the sae ofthe department. (D) They don’ ike being dstarbed by other employees. Go on to the next page.Wonca isin Questions 191 through 195 refer to the folowing memo and email response. To: Al Soprvisors From: Apatow Ky Dire of Human Resources Be Procedres fr Tolrs Dot: Angst 17, 2005, When employees que! ronfrsoohardepormens, yeu shel alow thse procdrs: 1. Meat indviely wi he employee 0 dacs thei qualifications fr he new potion. Make sure he ore ewore of ening hat coud dsquaiy tom, 2, Do not dcowrage the requ cur company pli hlp employes he obs hey wont 3. Give Form 34°12, Application for rane, he enployeesroqering Fort 4. When employees have competed Socions 15 ofthe frm, you shuld Bll cut Secon 6, ‘Supervisors comment lhe boom ofthe Fr. ‘5. Atach copy ofeach employe’ et Perforonce Evaluation othe pink copy of th form. 6 Send he pink copy to me. Keep the yellow copy fr your erence. 7. Employes should know the eucome af i applicoon win tre wks, Atha ine, hey ney review he documents and dacs th dacion wi you. ‘To: Andrew Kirby ck [email protected]> ‘rom: Malcolm Powell ‘object: Procedure for wanstors ate: Ag 19,2008 Dear Andrew, ‘Tvebeen going through the procedure fr transfers, but I'm afraid ha don't quit agree with cverything. Ihave given things lot of thought and here are my comments. | strongly disagree with point umber 2:~Do not discourage the reqest."In my experience, _mployes havea habit of puting emselvesforwan for positon for which they are untied. ‘This is parclrl a problem where the employes has the right quinone an ob experience, but lacks the ght sls or personality. 1 think it would be very misleading not to ell a ‘employee tat they are not an appropriate candidate in such a ease, {sso think that the three weeks decision-making period i fatto short. Sometimes, it can {ake upto six weeks to guhe information from other departments Since we cant make a informed decision witout al the relevant documents, think we shold extend the period 10 sx wesks ‘Anyway, these a jus few though, ‘Thanks, Malcolmrs ‘Which ofthe following best describes the text above? (4) A procedure brochure (@) An instructional memo (© Ansdvice memo (D) Aninstructional manual Whats the company policy? (A) To discourage transfers between departments (8) To actively encourage transfers (©) Tolimit paperwork (D) To ait employees in finding jobs they ike ‘Whats done afte the employee fills out the Application for Transfer? (A) The supervisor adds comments. (B) The Director of Human Resources iscuoes it wit the Supervisor (©) Taree wees ater, the employee has a new job. (D) Three weeks later, interviews begin. 98. 195, ae TE ‘Which pints is Malcolm in disagreement with? ) gana6 (®) 2anda (© aands, (D) 2and7 low much ie would Malcolm ike to have tomake decisions? (a) a weeks @) 4 weeks (©) sweets () 6 weeks Go on to the next page.ilbsxps 1021 Scan ioe ‘Questions 196 through 200 rafer tothe following advertisement and complaint. Ride in Style! Save $15 off a weekly rental or get a free weekend day with this coupon! Johnson's Motors is offering you the chance to rent a quality vehicle at an alltime low ‘rice. Rent any vehicle from an Intermediate trough a SporsUtlty Vehicle, and you ‘can get one waekend day fre or save $15 on a weekly rental when you present this ‘coupon at any participating Johnson's Motors Real Car location in the US. To take advantage of tis offer, call your travel consutant othe Rental Car ‘Specialists at 1-800-226-7885, Coupon #MUJB745. Rental must bogin by 6/0/05. ‘An advance reservation is required Subject to complete Tems and Condtons, ‘To view complete terms and conditions, log on to ww jehnsons_rental.co or call 1-800-226-7986 to request a brochure. Subject to approval, akgblity restctions apply SsSmmyBim | wom | CA 30057, | ec 5 305 Re: Coupon #MUjE745 1 sendy applied forthe above coupon, the detail of which ran in the national press ‘alee chis month. lam a 35-year-old witha clean diving licens, no traffic violations, a esc ret record, and no criminal background. However, when I red to apply for this ‘ental offer, was treated lke a common criminal 1 object strongly othe fact tha I was Fngerpinced, and my prints were run through police records. All I wanted ro do was to tke advantage of $15 reel discount. I had heard hat Johnsons Motors operates according to very sic guidelines, uc this isridcuous. Furthermore, my application was rejected with no explanation other than, “Sorry, you do ‘ot fic our rental erie.” I cannot begin to imagine who you do rent cas to. | | will be warning all my friends and acquaintances agains using Johnsols Motors. Sincerely, Matthew Jernstedrs FE 96. Whats this advertisement for? 199. What happened to Matthey Jernstod? (A) A special deal ona rental vehicle (A) He had his cx stolen, (@) Aspedial offer fora car purchase (B) His application for «rental car was (© Aspocal offer fora weekend in a rejected. ote (©) He received the wrongkind of ear. (D) Aspecal travel offer (D) He gota fat te. Wich ofthe folowing is required? 200, How does Matthew Jernstd fee about (9 Youmust rent by the end of October. Sohnson's Motors? (@) Youmust present your driver's (A) They have unreasonaby high cease and a major creditcard, standards (©) Youmust reserve a vehicle ahead of (8) They have low-quality vehicles, time, (©) They area governmental agency. (©) Yourmst pay the fll price ist. (D) They are helpfal and pleasant. 198, When sit possible to reoeive one day’ ree reatal? (a) Bvery day (®) Monday through Friday (© Saturday of Sunday (©) Onlyon Fridays