1.0 What is manner at workplace?
Manner at workplace is behaving within a workplace environment in an acceptable
manner.
Manners went present for as long as man was alive. Etiquette or desired etiquette in
either society are the basic norms under which we live and show respect for others
and ourselves. Professional etiquette builds teamwork, consistency, business and
career [Link] civil society, according to the Oxford dictionary style, the
traditional rules of personal conduct are. It's about being well-mannered, courteous
and having shared regard.
1.1 Importance of Manners:
Good manners are not inherited from generation to generation and they are skills
acquired. When Clarence Thomas put it, "Manners can unlock doors that the
greatest preparation cannot." Proper manners are considered to be the secret to
opening the doors of opportunities. No one is going to take a person seriously, or
even listen to him if he has no way.
Manners in everyday life are important for making a good impression on others.
They help you feel good about yourself and your identity, as well. It's important to
exercise good etiquette, no matter where you are, at work- with colleagues or with
friends. If you exercise good etiquette, you show everyone around you that you are
considerate of and value their feelings as well. Can must setup.
Example of manner
Personality
Say please and thank you
If you ask someone for something or asking someone to do something, say “please”.
Meanwhile, if someone does something for you, or gives you something, say “thank
you”.
Say hello and good bye
Great people when you encounter them. In the morning say “Good morning”. Same
thing, when leaving, say “Good bye” or “Good night”.
Say excuse me
If you want someone to get out of your way, if you bump into someone, if you walk
between two people having a conversation, if you need to interrupt a conversation,
say “excuse me”.
Say I’m sorry
If you intentionally or unintentionally hurt someone, or if you are rude or short, or if
you make a mistake that costs someone else in any way, be it time, money or
something else, say “I’m sorry”. If the offend was very bad, buy a small gift like
coffee, chocolate or something to show that you feel sorry about it.
Don’t interrupt
You shouldn’t interrupt people when they are speaking. Let them finish first.
Meanwhile, if you must interrupt, say “excuse me”, or if you catch yourself after the
fact, say “Sorry for interrupting you”. Let others have their say and don’t talk over
people.
Don’t complain
It is a bad habit. If it possible, just don’t do it. It will poison the atmosphere, makes
you sound like bad people, and might hurt someone’s feelings.
Don’t give unsolicited advice or personal remark
People always have their thought in eat, wear, how to be happy, how to exercise,
and even how to manage their relationship. It is rude to give your advice or remark if
they don’t ask, so wait for them for your advice otherwise it means they don’t want it
or don’t not care about it. Meanwhile, it is not good to comment people weight or
appearance unless they are your friends and do be careful on what you say such as
“you look great today” where can be mistaken as “you look terrible every other day”.
Professional Behave
Don’t be late
Always show up for work on time otherwise, it can slow down business and create
animosity because you have held up a project or appear to be slacking. Being
frequently late for work is bad manners. It makes you look disorganised and
unreliable. Make an effort to get in at the same time as the rest of your team even if
you have a busy school run to do or a long commute.
Offer to get something
If you are going to somewhere that might be a help for others such as get a coffee or
sent something, you can offer them your help. This might be a help in return if you
having trouble. If you can’t afford a couple of money for having coffee maybe you
should ask for a raise instead.
Don’t check your phone in meetings or when someone is speaking to you
It considers rude if someone steal a peek from time to time, while others stare at the
screen the whole time and listening to someone talking.
Turn your phone down or off when in the office
It is considerable if you forget once or twice, but don’t be the ones who leaves their
phone at top volume and gets call all day long. It is disturbing, otherwise you can put
your phone in silent or vibrate mode. Even audible keyboard clicks can be a
distraction. Have your mobile phone on silent at all times and don’t take personal
calls at your desk, unless you keep them short and quiet.
Personal Hygiene
Use deodorant, wear clean clothes, brush your teeth, use breath mints and brush or
comb your hair. We’ve all sat next to someone who is seriously “on the nose”. As an
adult, there is no excuse for not taking a few minutes every morning to make sure
that you don’t smell a little whiffy.
Clean after yourself
Make sure to clean the dirt or something else that you make when using the place
such work room, office and other place. It’s not anyone else’s job to clean up your
mess so please do clean up.
Swapping business card
A business card is seen as an extension of the person it represents, therefore it
considers disrespect a card and the person who gave it to you by folding it, writing
on it, or just shoving it into your pocket without looking at it.
Effects of Good Manners at workplace
In all facets of life getting a good etiquette is important if you want others to value
you. Here are a couple of the other rewards of getting decent manners:
Positive consideration gains from professional etiquette. Skills at work are important,
but learning how to do the job is not the only thing you're supposed to do. Following
the rules on protocol at work would allow you to gain recognition and maybe even
lead to promotions and changes. For instance, offering to help a work colleague
when they need to finish early, or fight a task. Even the basic act of helping to make
coffee would win you praise from him while the boss has guests.
Being kind to consumers is boosting sales. Show your customers your good
manners by talking respectfully to them and giving them a chance to communicate
their wishes, and you are more likely to earn their future business. It includes being
constantly welcoming, using their names, polite and customer-interested. It means
listening to them and looking around the customers at our words. That means
thinking about how we feel, how we talk and how we're behaving around clients and
being mindful of what can be offending.
Being respectful with the mates stops them calling. A respectful social conduct is at
the heart of trust building with others. The essence of friendship is the friendly mutual
way of loving others, acknowledging others, or merely being mindful of the needs of
others. Strong manners are a pillar of society. A friendship can only be created by
respecting others as simple as A-B-C. For instant, when your friends know that you
care enough about having good manners with them, they are more likely to involve
you in activities and events.
If you give them a chance to talk, others will listen. Being a good conversationalist
means more than knowing the right words or always talking. When you take a
breather to hear what he or she wants to say, the person you are listening to may
know like you care. Focusing on the client, listening to everything they say
respectfully and thoughtfully proves the appreciation and good manners. Don't mess.
Use questions, you can handle the dialog so make sure you listen with sensitivity
and comprehension.
Understanding and consistently using the correct protocol will help with trust.
Whether you're used to having good etiquette all of the time, you won't have to think
about whether you're doing the right thing or not. Of doubt, it will come to you, and
people will value you more for it.
Effects of bad manners at workplace
Decreased Productivity and Performance
Bad manners are growing, which is why you need to quickly fix the problem. The
negative attitude of one particular person will have a major impact on your company
activity. For example, if one employee starts complaining, his frustration might
spread to other employees. Wrong attitudes will also flow downwards.
Bad workplace productivity leads to distracted employees, decreased engagement
and impaired work-life balance as the burden of discourteousness in the office takes
employees home.
Bad Attitudes Make for Unhappy Customers
When your clients find negative behavior on the part of your staff, they will not return.
Customers do not want to deal with snippy or disrespectful leaders, so staff apathy
leads to missed deadlines for tasks so inadequate order fulfillment. Monitoring the
output of workers who communicate directly with clients can be a challenge, but a
more successful solution is to address the root causes of frustration and improve the
morale of the workforce as a whole.
It Overshadows Your Achievements
Let's say the company is facing a corporate overhaul, an industry jargon to firing a lot
of employees to save some revenue. When management runs down the list of
workers who will survive and who will not survive the extinction crisis, they come
across the name – in terror. The first thing that comes to mind is your derogatory
actions, not so much your successes over the years.
Identification of Problem Situations.
Often, one person is the apparent source of the issue for an organization. Other
times, you need to pinpoint the underlying causes of general discontent. For
example, if you impose arbitrary job schedules, so workers are forced to work
overtime to fulfill their goals, you should expect frustration to build up.
Ways to improve manner at workplace
And how do we repair bad etiquette in our workplace? Here are some easy ways to
treat offenders:
Using a few strategies to deal with a colleague who has poor manners but know you
have more control over how you treat the colleague than you do over the actions and
behaviors of your colleague. Should not reciprocate the attitude, or offer "the taste of
your own medication" to the coworker. Further bad habits are not the solution and
may escalate to violence.
Work on the problem habits in collaboration with your peers, then create a list of the
activities expected within the team. Be descriptive enough that people truly
understand what proper manners are if need be. When you know who the
perpetrator is, escort the victim to a private room aside and explain how the actions
of that victim affects you. If the habits have driven you to feel uninspired, anxious or
unfulfilled at work, talk to a psychologist or get support from your boss or HR
representative before spiraling into these problems.
In the point of view of an employer, tolerating negative manner within the company is
bad for profits, employee morale and overall efficiency, and it is always in the best
interests of the company that steps are taken and other measures are implemented
to deter bad behaviour between peers or workers. Emphasize the value of 'bureau
etiquette' by adding it to the daily staff meeting schedule as a heading. Recognize
citizens for showing good behavior. Create a point of thanking people for turning off
their mobile phones before attending a meeting, or after taking the last cup, having a
fresh pot of coffee.
Conclusion
Workplace etiquette are thus the essential aspect of the corporate method and
formal correspondence. Business manner concepts cover personal dimensions,
behavioral dimensions, and behavior, which are taken into account when making the
initial impression of a business partner or colleague. All needs to work on improving
good etiquette in the workplace to be respectful and friendly with others. It will help
create stronger relations with staff and clients, and establish a successful career.
Good ethical behavior, however, can promote a healthy workplace climate and
therefore impact the image and efficiency of those on the job. Different careers have
their own specific codes which regulate individual conduct in that particular career or
sector. Through strong leadership in place and staff participation, good behavior and
organizational discipline will be significantly improved and this in turn will contribute
to better business relationships as well as leading to a positive work atmosphere for
all workers.