Strategic Management
Mini Assignment
(Competitive Profile Matrix )
MBA Business Spring 2020 - Term L
Student Info: Ahmad shah | 902-1909060
Course Instructor: Professor. Shahid Shams
Requirment:
Develop CPM for a university of your own choice. Against the following critical success factor (CSFs), you
may compare the strategic response of your university with any other two universities in the education
sector.
Critical success factor in the education industry:
Tuition cost
Quality of faculty
Academic reputation
Campus landscaping
Average class size
Quality of students
Graduate programs
Location of campus
Campus culture
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Defination:
The Competitive Profile Matrix (CPM) is a tool that compares the firm and its rivals and reveals their
relative strengths and weaknesses.
Solution:
CPM Table Kardan Bakhtar University American
University University
Critical Success Factor Weight Rating Score Rating Score Rating Score
1-4 1-4 1-4
Tuition cost 0.19 3 0.57 4 0.76 1 0.19
Quality of faculty 0.18 3 0.54 2 0.36 4 0.72
Academic reputation 0.09 3 0.27 1 0.09 3 0.27
Campus landscaping 0.08 3 0.24 3 0.24 3 0.24
Average class size 0.09 3 0.27 3 0.27 4 0.36
Quality of students 0.12 3 0.36 2 0.24 4 0.48
Graduate programs 0.09 4 0.36 2 0.18 3 0.27
Location of campus 0.07 3 0.21 1 0.07 3 0.21
Campus culture 0.09 2 0.18 4 0.36 2 0.18
Total 1 - 3.00 - 2.57 - 2.92
The CPM analysis reveals that Kardan University is the strongest player in the industry with relative
strengths in market share, Quality of Faculty, Academic reputation, quality of students but somehow the
tuition fee is high which may put down their ratings against his other rivals. On the other hand, American
University prevails Quality of Studies and Class Size and Quality of Students, but have very high Tuition
cost and the rate of American University crashes. Bakhtar University is the weakest of them all and
doesn’t have any relative strengths against its rivals except Low Tuition Fee. The companies should
create their strategies according to their strengths and weakness and improve their ratings in the most
`significant industry’s areas.
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