Rev.2.
Samsung Flip Printing Software
User Manual
This software is designed to automatically configure a computer as a printer server so that printing can be
performed using Samsung Flip. Use Samsung Flip Printing Software to print more easily.
Contents
Before Getting Started Using the Software
Overview of Samsung Flip Printing Installing the Software
Software
Uninstalling the Software
Rules used in this user manual
Updating the Software
Install Requirements
04 Hardware
04 Supported operating systems Troubleshooting
Required preparations
04 Updating the operating system
05 Turning off the power-saving mode
05 Printer connection
05 Server resource
2
1 Before Getting Started
1-1 Overview of Samsung Flip Printing Software
This software is designed to automatically configure a computer as a printer server so that printing can
be performed using Samsung Flip. Use Samsung Flip Printing Software to print more easily.
1-2 Rules used in this user manual
This user manual refers to software and device names as follows.
•• Samsung Flip Printing Software → Software
•• Samsung Flip → Flip
Before Getting Started 03
1-3 Install Requirements
Hardware
•• CPU: Dual Core 2.5 GHz or greater (Quad Core or higher is recommended)
•• RAM: 4 GB or greater
•• HDD: 1 GB or greater
Supported operating systems
The following operating systems are compatible with the Software.
•• Windows 7(32/64-bit)
•• Windows 10(32/64-bit)
1-4 Required preparations
Updating the operating system
•• Before installing the Software, make sure that the latest version of important Windows updates are
installed. Before install, first check that the operating system is the latest version.
•• If using Windows 7, check that Service Pack 1 is installed.
Before Getting Started 04
Turning off the power-saving mode
If the computer where the Software is installed is in power-saving mode, connecting to the printer
server or performing a print function from the Flip may not work. Turn off the power-saving mode on the
computer to ensure proper use.
The method to turn off the power-saving mode may differ by computer operating system. This user manual is applicable
to Windows 10. Refer to the computer user manual for further information.
1 Select Control Panel > Hardware and Sound > Power Options.
2 Click Change plan settings for Balanced (recommended).
3 Set Put the computer to sleep to Never.
4 Click Save changes.
Printer connection
Connect the printer to the computer on which the Software is installed. The printer can be connected
using either USB or a wired or wireless network. Refer to the printer user manual for details on how to
connect.
Flip does not support virtual printers or scanners, or fax devices.
Server resource
For the computer with the Software to function as a printer properly, it requires at least 50% occupancy
rate of CPU and RAM. If the occupancy rate is lower than the required level, close unnecessary processes
using the Windows Task Manager.
Before Getting Started 05
2 Using the Software
2-1 Installing the Software
1 Run the install file (Samsung Flip Printing Software Setup.exe).
–– The install file can be downloaded from www.samsung.com or displaysolutions.samsung.com.
2 Select an install language and click OK.
3 When the install window appears, read the instructions and click Next.
4 Agree to the terms of use agreement and click Next.
5 Specify a destination folder to install the Software and click Next.
–– If a destination folder is not specified, the Software is installed to the default location.
6 Enter a SSL port to connect and click Install.
•• For Flip 1.0, only port 443 can be used for SSL connections.
•• Flip 2.0 can use any port as a SSL port.
7 Click Yes on the confirmation screen.
Using the Software 06
8 Required programs automatically install one after another.
–– Only .NET Framework installs when the computer operating system is Windows 7.
–– The entire install process takes approximately 10 minutes. The time may vary, depending on the
computer settings.
9 After installation is completed, click Next.
10 To finish the install process, click Finish.
Using the Software 07
2-2 Uninstalling the Software
If a problem is found in the installed Software, uninstall the Software as follows.
The uninstall method may differ by computer operating system. This user manual is applicable to Windows 10.
1 Select Control Panel > Program > Programs and Features.
2 From the list, select Samsung Flip Printing Software and click Uninstall / Change.
3 When a confirmation window appears, click Yes (Y).
4 To uninstall the Software, click Next.
5 Click Uninstall.
–– Automatically installed programs are uninstalled one after another.
6 Programs are uninstalled one after another.
–– The entire uninstall process takes about 2 to 3 minutes. The time can vary by the computer's
settings.
Using the Software 08
7 After uninstallation is completed, click Next.
8 Click Finish.
9 When a confirmation window appears, click OK.
10 Click Yes (Y) to restart the computer.
2-3 Updating the Software
Your software updates automatically when a new version is available on the server.
The below image is the update installer message for version 1010. Press Yes (Y) and follow instructions on the screen to
update.
Using the Software 09
3 Troubleshooting
If printing does not work using Flip, check the following.
If Flip displays a message indicating a printer failure
Check the printer, connected to the printer server, for power supply, paper feed, connection, and other
conditions.
If Flip cannot connect to the printer, or printer functions do not
work
Check the Flip and printer server for network connections.
•• Check to make sure that a valid static IP is in use.
If using a dynamic IP, the Flip should reconnect to the IP each time the printer server IP changes. This may affect the
network connection.
•• If the printer server uses multiple IPs, a connection may not be established automatically. If this is the
case, manually enter the printer server IP from the Flip to establish a connection.
•• If no response is returned after a ping test between another computer and the printer server, check
the firewall settings for the printer server.
•• If the system is protected by antivirus software, the assigned SSL port may be blocked in the firewall
settings. Enable the ports in the anti-virus software settings.
•• Check that the printer and Flip are connected to the same network.
Troubleshooting 10
If the printer server power is off
Turn on the computer where the Software is installed.
If the printer server conflicts with another server
If another web server is installed on the same computer connected to the printer server, the computer
may not function as a printer server properly due to port conflict.
To prevent port conflict, it is recommended that another web server not be installed on the same
computer.
To install another web server from the same PC, use a port that is different from the one assigned as a SSL port.
If a cropped image is printed
Flip can only print on A4-size paper. Make sure that A4-size paper is loaded in the paper tray and that
paper size is set to A4 in printer settings.
If the ratio of a roll page on Flip is different from the printout
In Flip 1.0 the roll page layout matches the aspect ratio of A4 paper, and the printout is as displayed on
the screen.
For Flip 2.0, the width of the roll page in landscape orientation is greater A4, and the page margin on the
other side is greater when printing.
Troubleshooting 11
How to check that the printer server works
To check the printer server status, launch the diagnostics tool (C:\NetPrinting\DiagnosisTool.exe) and
click Start. The tool diagnoses the server connection.
Pass indicates that the print server is operating normally.
•• The diagnostics tool is provided with version 1105 and later.
•• Select the item from the results for details.
•• To save the results to a file, select File > Export result.
How to check the software version
This user manual is applicable to Windows 10.
To view the currently installed version, check Control Panel > Programs > Programs and Features.
Troubleshooting 12
www.samsung.com
