Assessment Native Day (inhaler)

ASSESSMENT :
Good afternoon, is there anything can i help ?
Good afternoon, I want to redeem prescription.
Allright please have a seat, first let me introduce myself my name is Chaerul Reza im a
pharmacist in here.
Okay
Sorry who am I talking to ? what should I call you ?
Dina, ma’am its okay
Ma’am is it pleasing for you if I ask about the prescribe about 5 – 10 minute for effectiveness of
therapy later.
Yes it’s okay..
When did you check to doctor ?
This morning.
Any complaint about your disease ?
Difficult to breath
Do you coughing especially at night ? is there any sputum after you coughing ? can you take the
sputum out ?

Right, at night especially when it’s so cold outside. Cough with phlegm and i felt difficult to take
the sputum out.

How about shortness of breath ? Do you feel as well ?

Yes, i often feel that too. and it was very disturbing me

How about chest tightness or pain in the chest area ?

This happened when I had difficulty breathing but it didn't hurt too much

Do you hear some whistling or wheezing sound when exhaling ?

Yes absolutely, sometimes it makes difficult for me to speak when I feel it

Are you experiencing symptoms that bother you daily?

Yes i think so

How long have you felt this ma’am ?

About a month

What do you do to reduce the symptoms ?

I just stopped to take a short break to calm down

Before you go to the doctor, did you check your symptoms to another health worker like nurse ?

No, I just went to the doctor this morning

Any information from doctor ?

Yeah he said ask pharmacist how to use inhaler. because I've never used it
Sorry may I know your job ?
Housewife
So usually at home sweeping and mopping floor ?
Yes a lot of dust.
When do your job are you using mask ?
No
Do you remember before you get asthma, did you eat something that might cause your asthma
appear ? maybe you go to some places or eat something maybe ?

Yesterday I visit my friend’s house. they have air conditioner on their house.
Okay, do have any allergy like food or weather maybe?
Yes cold allergy.
Do you have pets at home ?

No, i don’t have it

I’m sorry for asking this question, are you a smoker ? or is there any smoker in your house ?

No, no one smokes in my house

Do you always do some exercise every day or every week ?

No, i’m to lazy for do the exercise

Are any family members have history about respiratory disease ?
My mother has asthma.
Do you have another disease beside asthma maybe ?

No, i have’nt
Did you ever take this medicine ma’am ?
Yes but I never use it again.
May i know your medicine?
Sorry, i forgot the name of the medicine

It’s okay, did you routinely take the medicine according to doctor's advice at that time?

Hehe, i rarely consume my medicine at the time

Sorry ma’am, can I ask for personal data such as address and phone number. for monitor the use
of this drug, whether you taking medication regularly or not.
Yes it in Ave maria street. 19th
Allright im gonna check this medicine, and you can wait in waiting room and i will call you if
your medicines are ready
Okay, thank you

PRICING
Prescription on behalf of misstress Dina!
Okay ma’am I’ve been pricing this drug.
For ventolin inhaler is a spray tool medicine that contain some medicines to relieve symptomps
of asthma. I give you 1 pieces about Rp137.000,-. How ma’am ?
allright I’ll take it.
Okay I’ll preparing medicine, can I accept the money first ?
Yes here’s the money
Allright I accept the money Rp.137.000,- ma’am.
Yes
Do you need receipt ?
yes
in whose name the recceipt ?
my husband, it’s mr. andi
do you prescirption copy too ma’am ?
yes
okay here’s queud number, I’ll call you again later.
KIE
Queue number 8 misstress dina !
Allright ma’am here’s the medicine, it’s ventolin inhaler as much of 1 inhaler. This drug function
as respiratory reliever.
Now I’ll explain again to you how to use it, please listen carefully okay.
1. Remove the cap. The cap is a small covering located over the mouthpiece of the inhaler to
prevent foreign objects from getting in the inhaler. Pull the cap to remove it and set it in a
safe place.
2. Inspect the inhaler. The inhaler should be clean, especially the mouthpiece. Remove the
cap and check the inside and outside of the mouthpiece. Check the expiration date to make
sure that it can still be used. Wipe any grime or debris off the inhaler with a dry tissue or
cotton swab.
3. Hold the inhaler upright and shake it 5-10 times. Hold the inhaler in your hand with your
index finger on top of the canister. The mouthpiece should be on the bottom with the top
of the canister pointing up. Quickly move your inhaler up and down by pumping your
forearm or wrist.
4. Take a deep breath. Breathe in through your mouth. Open your lungs to their maximum
capacity, then hold the breath for just a second.
5. Exhale slowly. Release the air from your lungs in preparation for inhaling your medicine
from the inhaler.
6. Place the inhaler or the inhaler with the spacer in your mouth. The mouthpiece should sit
above your tongue and between your teeth. Close your lips around it, and aim the spray
hole at the back of your throat.
7. Breathe in as you press down on the canister. Begin inhaling slowly through your mouth
as you press down on your inhaler. This will release a dose of your medicine. Keep the
mouthpiece in your mouth to help keep the medicine in your mouth.
8. Hold your breath and count to 10. Your medicine needs time to work, and exhaling too
quickly can allow the medicine to escape.
9. Remove the mouthpiece from your mouth. Exhale slowly and deeply through your mouth,
and then resume breathing normally. Rinse your mouth with water thoroughly after using
the inhaler. Gargle, then spit the water out.
Store this drug at room temperature and not exposed to direct sunlight.
And for your cleaning house use a mask, and when it’s cold quickly warm your body, you could
use thick jacket. And use blanket when sleeping.
These side effects are generally mild, last for a while, then disappear. If the effect is severe or
does not improve, see a doctor immediately.
Any question ma’am ?
No.
Okay how to use it again ma’am ?
Puff it in my mouth then hold my breathe about 10 second.
Okay then, sorry what’s your religion ma’am ?
Islam
Alright so our drugstore are Islam-based pharmacy, this is a prayer for you so before taking the
medicine you can read first to be given healing by Allah SWT.
If there’s no other question, hope you can do your activites normally again, and don’t hesitate to
contact us if you wanna ask some question later. Thank you ma’am.